Best Western Alexander Park Chambéry
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBest Western Alexander Park Chambéry provides travelers with a convenient and comfortable stay, particularly praised for its strategic location right next to the highway, making it an ideal stopover for road trips and journeys to the Alps. The hotel's proximity to commercial hubs and shopping centers further enhances its convenience, all while maintaining a relatively quiet and green setting.
Guests consistently commend the quality of the breakfast, describing it as varied, plentiful and featuring local high-quality products. While some critiques exist regarding the price and selection during peak times, the overall sentiment remains positive, making breakfast a notable highlight. Dining experiences at the on-site restaurant are more mixed with some guests appreciating the convenience and quality of the meals, while others found the menu limited and the food quality inconsistent. Fortunately, the nearby shopping area offers plenty of alternative dining options.
The rooms are generally well-received for their spaciousness, comfort and good value for money. Particularly appreciated are the large, clean rooms with modern bathrooms and comfortable beds. However, some guests noted outdated decor and issues with cleanliness in certain areas, especially carpets. Overall, the rooms are suitable for families, providing a pleasant and comfortable environment.
Cleanliness throughout the hotel garners mostly positive reviews with frequent commendations for the clean rooms and well-maintained bathrooms. Nonetheless, the state of the carpets and some maintenance issues were points of concern for a few guests. The hotel's overall cleanliness is good, but there's room for improvement in specific areas.
The staff at Best Western Alexander Park Chambéry are a significant asset, frequently praised for their friendliness, professionalism and helpfulness. The positive reception and attentiveness of the staff contribute significantly to the guests' overall experience, despite occasional minor lapses in service.
WiFi quality at the hotel is inconsistent with some guests experiencing fast and reliable connections, while others faced slow speeds and frequent disconnections. Tech support is available to address issues, but the WiFi experience can vary.
The swimming pool is appreciated by families, providing a delightful feature during summer. However, maintenance issues such as water quality and temperature variations were noted, affecting some guests' experiences. Despite this, the pool area remains a pleasant spot when well-maintained.
Parking facilities receive high praise for being abundant, secure and convenient, making it a favorable choice for travelers with vehicles. The ample, free and well-lit parking spaces ensure a hassle-free experience.
Families find Best Western Alexander Park Chambéry particularly accommodating with spacious family rooms, ample amenities for children and engaging outdoor play areas. The hotel's environment is seen as secure and family-friendly with efforts to keep children entertained and parents comfortable.
Lastly, the beds at the hotel are a standout feature, contributing significantly to the overall comfort of the stay. Guests frequently highlight the large, comfortable beds and quality bedding, ensuring a restful sleep.
Overall, Best Western Alexander Park Chambéry offers a solid and comfortable stay with its strategic location, quality breakfast, spacious rooms, excellent staff and family-friendly amenities. While there are areas for improvement, particularly in dining options, WiFi quality and maintenance, the hotel remains a favorable choice for travelers seeking convenience and comfort.
Categories
Guests consistently commend the quality of the breakfast, describing it as varied, plentiful and featuring local high-quality products. While some critiques exist regarding the price and selection during peak times, the overall sentiment remains positive, making breakfast a notable highlight. Dining experiences at the on-site restaurant are more mixed with some guests appreciating the convenience and quality of the meals, while others found the menu limited and the food quality inconsistent. Fortunately, the nearby shopping area offers plenty of alternative dining options.
The rooms are generally well-received for their spaciousness, comfort and good value for money. Particularly appreciated are the large, clean rooms with modern bathrooms and comfortable beds. However, some guests noted outdated decor and issues with cleanliness in certain areas, especially carpets. Overall, the rooms are suitable for families, providing a pleasant and comfortable environment.
Cleanliness throughout the hotel garners mostly positive reviews with frequent commendations for the clean rooms and well-maintained bathrooms. Nonetheless, the state of the carpets and some maintenance issues were points of concern for a few guests. The hotel's overall cleanliness is good, but there's room for improvement in specific areas.
The staff at Best Western Alexander Park Chambéry are a significant asset, frequently praised for their friendliness, professionalism and helpfulness. The positive reception and attentiveness of the staff contribute significantly to the guests' overall experience, despite occasional minor lapses in service.
WiFi quality at the hotel is inconsistent with some guests experiencing fast and reliable connections, while others faced slow speeds and frequent disconnections. Tech support is available to address issues, but the WiFi experience can vary.
The swimming pool is appreciated by families, providing a delightful feature during summer. However, maintenance issues such as water quality and temperature variations were noted, affecting some guests' experiences. Despite this, the pool area remains a pleasant spot when well-maintained.
Parking facilities receive high praise for being abundant, secure and convenient, making it a favorable choice for travelers with vehicles. The ample, free and well-lit parking spaces ensure a hassle-free experience.
Families find Best Western Alexander Park Chambéry particularly accommodating with spacious family rooms, ample amenities for children and engaging outdoor play areas. The hotel's environment is seen as secure and family-friendly with efforts to keep children entertained and parents comfortable.
Lastly, the beds at the hotel are a standout feature, contributing significantly to the overall comfort of the stay. Guests frequently highlight the large, comfortable beds and quality bedding, ensuring a restful sleep.
Overall, Best Western Alexander Park Chambéry offers a solid and comfortable stay with its strategic location, quality breakfast, spacious rooms, excellent staff and family-friendly amenities. While there are areas for improvement, particularly in dining options, WiFi quality and maintenance, the hotel remains a favorable choice for travelers seeking convenience and comfort.
Hotel Taking Steps Towards Sustainability
This property participates in the Green Key program, which measures its impact on the environment, community, cultural heritage, and local economy.
Hotel for Honeymoon
This hotel offers en suite accommodations and an excellent breakfast. Its convenient location and amenities make it a comfortable choice for a romantic stay. The hotel's reliable service and facilities make it a good option for couples.
Family Friendly Hotel
This hotel is a top family-friendly option with an outdoor pool and family rooms. It offers amenities such as childcare, laundry services, and a game room. Previous guests have given it a terrific rating, highlighting its appeal to families.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. It includes amenities such as a swimming pool and a terrace. The hotel's proximity to the Alps and lakes makes it suitable for guests who enjoy outdoor activities with their dogs.
Hotel with Swimming Pool
This hotel has an outdoor swimming pool open from June 1 to September 15. The facilities extend to a full-service spa with massage, a steam room and a sauna.
Outdoor Pool
Business Hotel
This hotel is suitable for business trips, offering meeting rooms for conferences and seminars. It provides 99 air-conditioned rooms and amenities such as free Wi-Fi, a restaurant, and conference services.
Hotel with Parking
This hotel provides parking for its guests. It is well-regarded and offers convenient access and security for vehicles.
Accessible Hotel
This hotel is wheelchair accessible throughout its premises and offers comprehensive accessible services. It provides dedicated handicapped parking with three reserved spaces. All floors are accessible by elevator, and specific accessible features include roll-in showers and accessible bathtubs.
4-Star Hotel
The hotel offers quiet, air-conditioned rooms and an outdoor swimming pool. Its location near the Alps and natural lakes makes it suitable for both business and family trips.
Hotel with Outdoor Pool
This 4-star hotel provides an outdoor swimming pool for its guests. It is set within a park area and offers a convenient stop with leisure facilities.
Hotel with Spa
Romantic Hotel
Hotel for Yoga
Guest Reviews
Best Western Alexander Park Chambéry offers a strategically convenient location for travelers, especially those on road trips or en route to the Alps. Situated right next to the highway, it provides easy access for transit, making it an ideal stopover for those heading south or to the ski slopes. The hotel's proximity to major routes and motorways ensures seamless travel with plenty of parking options available, including secure areas suitable for those with electric vehicles.
A significant advantage of the location is its closeness to commercial hubs and shopping centers, where guests can find various shops, restaurants and even cheap supermarket fuel. Although the hotel is located in an industrial area, it is still within a short drive to the city center of Chambéry, making it accessible for excursions into the city or visits to nearby attractions like Lake Bourget.
Despite the convenient access to highways and commercial areas, guests can appreciate the relatively quiet setting and green spaces around the hotel. The location is also practical for those attending events at nearby venues or planning trips to surrounding regions like Grenoble and Annecy.
Overall, Best Western Alexander Park Chambéry is well-suited for travelers seeking a comfortable and effortlessly accessible stopover with all necessary amenities close at hand.
Guests at the Best Western Alexander Park Chambéry consistently praise the quality of the breakfast, highlighting it as a major plus of their stay. Many noted the varied, plentiful and hearty offerings, including local and high-quality products. Key highlights include delicious bread and croissants, fresh local dairy products, crepes and ample sweet and savory options. The breakfast buffet is well-maintained with everything from fresh fruits to unlimited pastries being frequently replenished.
However, there are some critiques. Quite a few guests felt that the breakfast was overpriced relative to the variety and quality offered. Some found the selection during peak times insufficient with certain items running out quickly and not being replenished swiftly. Others mentioned that more vegan options and a greater variety of choices could improve the experience. Despite these areas for improvement, the overall sentiment leans significantly positive, making the breakfast a notable feature of the hotel stay, especially for families and those valuing a robust morning meal.
Best Western Alexander Park Chambéry offers mixed experiences when it comes to dining at the hotel restaurant. Many guests appreciated the convenience of having a restaurant on-site with some describing their meals as delicious, the food of excellent quality and the dining facilities pleasant. The service often received nods for being friendly and several found the breakfast offerings hearty and satisfying.
However, the restaurant has its share of criticisms. Some diners found the menu limited and the food quality inconsistent with reports of the restaurant being expensive and not living up to expectations in terms of quality. A few guests were disappointed with pre-cooked dishes and long waits between courses and others noted that the restaurant was occasionally closed without prior notice.
Despite these issues, alternative dining options are easily accessible with many good restaurants in the nearby shopping area, providing ample choices for those looking to explore beyond the hotel. Overall, while the on-site restaurant has its ups and downs, the proximity to other dining venues ensures that guests have a variety of options to suit their tastes.
The rooms at Best Western Alexander Park Chambéry receive a mix of reviews with the majority highlighting the spaciousness and comfort they provide. Many guests appreciate the large, clean and well-appointed rooms, making them suitable for families and providing good value for money. The comfort of the beds is frequently mentioned, contributing positively to the overall stay experience. Rooms are generally well-equipped with many featuring modern bathrooms, soundproofing and air conditioning.
However, some guests note that certain rooms could be refreshed, pointing out outdated decor and stained carpets. Room size varies with some guests finding the rooms adequate for their needs, while others feel they are smaller than expected, particularly for parties of four. Noise can be an issue if near the lift or with windows open, though internal soundproofing is generally well-regarded.
Additional features such as large double beds, mini-fridges and separate toilets in some rooms add convenience. Despite some minor grievances with cleanliness and furnishings, the majority of guests find the rooms at Best Western Alexander Park Chambéry pleasant, comfortable and spacious, making it a solid choice for travelers, especially families.
The beds at Best Western Alexander Park Chambéry receive high praise from guests. Many reviews highlight the large, comfortable and clean beds that contribute to a restful stay. The bedding is frequently noted for its good quality with particular mention of comfortable mattresses and pillows. Several guests appreciate the availability of king-sized options and the spaciousness of the rooms which enhances the overall comfort. Families also find the two large beds offered in family rooms to be a notable feature.
However, a few guests report issues with bed size and firmness, mentioning that some mattresses are too hard or uncomfortable. Nonetheless, the general consensus describes the sleeping experience as satisfactory with numerous reviews commending the superb bedding and great beds. The attention to cleanliness and the room’s tranquility further enhance the comfort, ensuring a good night's sleep for most visitors. Overall, the combination of spacious rooms, soundproofing and excellent bedding makes Best Western Alexander Park Chambéry a reliable choice for a comfortable stay.
The Best Western Alexander Park Chambéry receives mixed reviews regarding its cleanliness with a significant number of positive remarks complemented by some notable criticisms. On the positive side, guests frequently commend the cleanliness of the rooms and hotel in general. Words like "very clean," "clean establishment," and "clean and tidy room" appear often, indicating a general satisfaction with the standard of cleaning. The bathrooms and bedding are also highlighted as being particularly clean, contributing to an overall pleasant stay.
Several guests also appreciate the spacious and well-maintained rooms and the hotel's soundproofing receives positive mentions. Many reviewers point out that the hotel is not only clean but also comfortable and functional, making it a reliable choice for travelers. The cleanliness of the outdoor pool was noted positively by a few guests, although opinions on this vary.
However, there are also consistent mentions of outdated and dirty carpets, particularly in the hallways and some guest rooms. The poor state of these carpets led to some dissatisfaction with descriptions ranging from “worn-out” to “very dirty.” A handful of reviews also mention issues with the maintenance of certain areas, including non-functional sinks and deteriorating conditions overall.
In summary, while the Best Western Alexander Park Chambéry generally meets cleanliness expectations, it has areas that require attention, particularly the carpets and maintenance of certain amenities. The hotel’s cleanliness is generally good, but some improvements could enhance the overall guest experience.
At Best Western Alexander Park Chambéry, the predominantly positive feedback regarding the staff stands out. Guests frequently describe the hotel team as friendly, welcoming and helpful. Many note the staff's professionalism and attentiveness, mentioning that the personnel were always available, cheerful and accommodating. The warm reception and smooth check-in process set a positive tone for many visitors.
The welcoming atmosphere extends across the different services of the hotel, from the reception and housekeeping to the bar and restaurant with staff members consistently praised for their friendliness and efficiency. The staff’s multilingual abilities, particularly their proficiency in English, also receive commendation, enhancing the overall guest experience.
However, a few guests have mentioned occasional lapses, such as instances of the reception being unmanned, some staff appearing overworked or a few team members displaying unfriendliness. These criticisms, though, are far outweighed by the numerous positive comments highlighting the team's commitment to guest satisfaction.
Overall, the staff at Best Western Alexander Park Chambéry play a significant role in creating a pleasant and hospitable environment for their guests, contributing to a largely positive guest experience at the hotel.
The reviews of the WiFi at Best Western Alexander Park Chambéry present a mixed picture. While some guests appreciated the free and fast WiFi available in their rooms and acknowledged its good connection throughout the hotel, others faced significant issues. Complaints often centered around the WiFi being slow, frequently disconnecting and requiring multiple logins, which made the connection complicated and tricky to use. There were also mentions of the internet being almost unusable due to its slowness and instability. Some guests highlighted problems with accessing the WiFi in certain rooms and the need to contact reception for codes. Despite the issues, instances of good and reliable WiFi were noted and tech support was available to address problems when they arose.
The swimming pool at Best Western Alexander Park Chambéry has received mixed reviews from guests, reflecting on its varying levels of maintenance and appeal. Many guests found it to be a delightful feature, especially appreciated by children who had a great time playing in the water. The pool area is tidy and surrounded by a beautiful, green environment, equipped with sunbeds and a separate area for kids, making it an enjoyable spot for families during the summer.
However, some reviews noted that the pool is smaller than it appears in photos and at times, the water quality has been questionable with mentions of greenish water and dirt. Moreover, guests reported that the pool can quickly become shaded and cold with maintenance issues such as murky water and floating debris being a recurring theme. Despite these issues, when clean and well-maintained, the pool is refreshing and serves as a pleasant retreat for relaxation and play.
Overall, while the pool can be a great addition to the hotel's amenities, its upkeep seems to be inconsistent, affecting some guests' experiences. The outdoor setting and adjacent playground add to the enjoyable ambiance when the pool is in good condition.
The parking facilities at Best Western Alexander Park Chambéry have received notable commendation from guests with recurring themes highlighting the abundance, security and convenience of the available spaces. The hotel offers ample and free on-site parking, ensuring easy access and generous space for vehicles. The parking areas are described as large, secure and accommodating with some reviewers emphasizing the safety and convenience it provides. Despite a few comments about broken doors and insufficient lighting, the overall sentiment reflects satisfaction with the parking options. Guests appreciate the availability of secure and well-lit areas with some specific spaces reserved for certain vehicles. The proximity and hassle-free nature of the parking make it a favorable choice for travelers, ensuring a straightforward and secure parking experience.
Best Western Alexander Park Chambéry emerges as a standout destination for families seeking comfort and entertainment during their travels. Catering especially well to families with young children, the hotel offers spacious family rooms that can comfortably accommodate up to four people. Parents have praised the cleanliness and soundproofing of these rooms, ensuring a restful stay for both adults and kids alike.
The hotel is equipped with a variety of amenities aimed at keeping children engaged and happy. Outdoor play areas, including playgrounds and games, received positive mentions with facilities like a zip line and ping pong table adding extra excitement. The presence of a children's playground and a mini club means that younger guests have plenty of activities to occupy their time.
Dining is also family-friendly with kids eating for free and a kid-friendly breakfast option available. The establishment's overall environment is described as secure and tailored to the needs of families, making it a convenient stopover option, particularly for those journeying to the south.
Whether it's the provision of welcome gifts or the spacious settings, families consistently highlight the hotel’s efforts to create a joyous and accommodating atmosphere for both children and parents.
The Best Western Alexander Park Chambéry presents itself as a four-star hotel with mixed reviews from its guests. The positive aspects highlighted include its fair pricing and consistent quality for a hotel of this category with some guests describing it as excellent for a four-star standard. The aesthetic appeal of the hotel was often noted, fitting the expectations of a four-star establishment in terms of looks.
However, numerous guests felt that the hotel fell short of the four-star mark in several aspects. The primary concerns involved the need for renovation, particularly the condition of the walls and bathroom facilities, which seemed outdated to many. Cleaning standards also drew criticism with some noting dirty carpeting in the hallways and rooms that were not up to par. There were also occasional complaints about limited menu choices for dinner and a lack of true amenities that are expected in a four-star hotel.
Interactions with staff were another area where experiences varied. While some found the service to be up to a four-star standard, others felt it lacked friendliness and responsiveness with specific issues such as delayed check-ins and language barriers.
Overall, while the Best Western Alexander Park Chambéry meets some expectations of a four-star hotel, it evidently falls short in key areas that detract from the overall guest experience.
Best Western Alexander Park Chambéry presents itself as a highly convenient choice for business travelers. The hotel is ideal as a transit spot or a stopover for business purposes, offering a business-friendly environment with a range of specific amenities and services tailored to the needs of corporate guests. It's well-suited for business conferences and meetings with available meeting and conference rooms.
Travelers find the hotel to be a great location for business due to its well-organized setup and flexibility. The facilities include spacious rooms and a variety of business spaces that cater to professional interventions. Guests appreciatively note the hotel's cleanliness, quietness and overall comfort, making it a conducive environment for work and relaxation.
The hotel is known for providing great value to business travelers, featuring a generous breakfast buffet and an efficient dining option. Although it is an older establishment and lacks a gym, it compensates with professional service and business-friendly amenities. The overall experience is enhanced by fantastic staff focused on meeting business needs, ensuring that every stay is productive and pleasant.
For a reasonably priced business stay that includes specific business services and a suitable environment for work-related activities, Best Western Alexander Park Chambéry stands out as a reliable choice.
Best Western Alexander Park Chambéry generally offers a positive experience regarding accessibility for guests with disabilities. The hotel is conveniently located with easy access to the highway, making it simple to find and reach. It features well-lit parking areas and green spaces which are beneficial for guests traveling with pets. Additionally, the common areas are accessible and there are multiple rooms designed to accommodate guests with disabilities, providing accessible bathrooms and amenities.
However, there are some challenges, notably with the elevator, which is described as small, slow and occasionally out of order. This might be a concern for older guests and wheelchair users who may find the narrow access and limited functionality problematic. Despite these issues, the accessible facilities and accommodations, including accessible ground floor rooms and a pool with easy access, ensure a fairly accessible stay for guests with limited mobility. Overall, while there are areas for improvement, especially with the elevator, the hotel's efforts in accessibility make it a decent option for disabled visitors.
The outdoor pool at Best Western Alexander Park Chambéry receives predominantly positive feedback from guests. Many highlight its cleanliness and well-maintained condition with the pool described as spacious and a great spot for relaxation. The pool area includes seating and sunbeds, though some note that the sunbeds are placed a bit further from the pool itself.
Families particularly appreciate the outdoor pool as it comes with a convenient play area and games for children, making it a fantastic outlet for kids to let off steam. Despite the occasional mention of the pool being small or not operational at times, overall impressions emphasize the pool as a key feature for enhancing the stay, providing a welcome escape and a way to unwind after dealing with traffic. Safety measures around the pool area also receive nods of approval.
Best Western Alexander Park Chambéry proves to be an excellent choice for those looking to celebrate their honeymoon. Offering a romantic honeymoon setting and specialized honeymoon suites, this hotel caters to newlyweds seeking a memorable experience. Its ideal location adds to its appeal, making it convenient for couples to explore and enjoy their time together. Honeymoon services are available to further enhance the romantic atmosphere. Overall, guests attest to the hotel's great value for money, highly recommending it for honeymoon celebrations.
Set against a backdrop that exudes romantic settings, Best Western Alexander Park Chambéry provides a cozy and intimate atmosphere perfect for couples seeking a romantic escape. Guests have lauded the hotel for its romantic ambiance, making it an ideal choice for a romantic getaway. The establishment offers a romantic stay that creates an atmosphere designed to enhance intimate moments between partners.
Best Western Alexander Park Chambéry has garnered positive feedback for its pet-friendly atmosphere and amenities. This hotel warmly welcomes dogs, making it a perfect choice for travelers with pets. Numerous reviews highlight the hotel's accommodating nature, mentioning that dogs are allowed, accepted and well-treated. Guests have appreciated the flexibility in the dog rules and the specialized dog-friendly services provided.
The hotel thoughtfully arranges dog-friendly rooms and ensures there are plenty of pet-friendly areas available for both relaxation and exercise. A useful green space for dogs has been noted as particularly beneficial for pet owners. Families traveling with dogs have found their stay comfortable and pleasant, feeling their pets were welcomed with open arms.
Despite a charge being applied for a dog's stay without additional services, the overall sentiment remains positive with dogs being happily accommodated. Guests have the opportunity to dine with their small dogs and enjoy a hassle-free stay. The Best Western Alexander Park Chambéry stands out as a considerate choice for pet owners looking for a hotel that genuinely embraces a dog-friendly policy.
Location Show Map
Location
A significant advantage of the location is its closeness to commercial hubs and shopping centers, where guests can find various shops, restaurants and even cheap supermarket fuel. Although the hotel is located in an industrial area, it is still within a short drive to the city center of Chambéry, making it accessible for excursions into the city or visits to nearby attractions like Lake Bourget.
Despite the convenient access to highways and commercial areas, guests can appreciate the relatively quiet setting and green spaces around the hotel. The location is also practical for those attending events at nearby venues or planning trips to surrounding regions like Grenoble and Annecy.
Overall, Best Western Alexander Park Chambéry is well-suited for travelers seeking a comfortable and effortlessly accessible stopover with all necessary amenities close at hand.
Breakfast
However, there are some critiques. Quite a few guests felt that the breakfast was overpriced relative to the variety and quality offered. Some found the selection during peak times insufficient with certain items running out quickly and not being replenished swiftly. Others mentioned that more vegan options and a greater variety of choices could improve the experience. Despite these areas for improvement, the overall sentiment leans significantly positive, making the breakfast a notable feature of the hotel stay, especially for families and those valuing a robust morning meal.
Dinner
However, the restaurant has its share of criticisms. Some diners found the menu limited and the food quality inconsistent with reports of the restaurant being expensive and not living up to expectations in terms of quality. A few guests were disappointed with pre-cooked dishes and long waits between courses and others noted that the restaurant was occasionally closed without prior notice.
Despite these issues, alternative dining options are easily accessible with many good restaurants in the nearby shopping area, providing ample choices for those looking to explore beyond the hotel. Overall, while the on-site restaurant has its ups and downs, the proximity to other dining venues ensures that guests have a variety of options to suit their tastes.
Rooms
However, some guests note that certain rooms could be refreshed, pointing out outdated decor and stained carpets. Room size varies with some guests finding the rooms adequate for their needs, while others feel they are smaller than expected, particularly for parties of four. Noise can be an issue if near the lift or with windows open, though internal soundproofing is generally well-regarded.
Additional features such as large double beds, mini-fridges and separate toilets in some rooms add convenience. Despite some minor grievances with cleanliness and furnishings, the majority of guests find the rooms at Best Western Alexander Park Chambéry pleasant, comfortable and spacious, making it a solid choice for travelers, especially families.
Beds
However, a few guests report issues with bed size and firmness, mentioning that some mattresses are too hard or uncomfortable. Nonetheless, the general consensus describes the sleeping experience as satisfactory with numerous reviews commending the superb bedding and great beds. The attention to cleanliness and the room’s tranquility further enhance the comfort, ensuring a good night's sleep for most visitors. Overall, the combination of spacious rooms, soundproofing and excellent bedding makes Best Western Alexander Park Chambéry a reliable choice for a comfortable stay.
Cleanliness
Several guests also appreciate the spacious and well-maintained rooms and the hotel's soundproofing receives positive mentions. Many reviewers point out that the hotel is not only clean but also comfortable and functional, making it a reliable choice for travelers. The cleanliness of the outdoor pool was noted positively by a few guests, although opinions on this vary.
However, there are also consistent mentions of outdated and dirty carpets, particularly in the hallways and some guest rooms. The poor state of these carpets led to some dissatisfaction with descriptions ranging from “worn-out” to “very dirty.” A handful of reviews also mention issues with the maintenance of certain areas, including non-functional sinks and deteriorating conditions overall.
In summary, while the Best Western Alexander Park Chambéry generally meets cleanliness expectations, it has areas that require attention, particularly the carpets and maintenance of certain amenities. The hotel’s cleanliness is generally good, but some improvements could enhance the overall guest experience.
Staff
The welcoming atmosphere extends across the different services of the hotel, from the reception and housekeeping to the bar and restaurant with staff members consistently praised for their friendliness and efficiency. The staff’s multilingual abilities, particularly their proficiency in English, also receive commendation, enhancing the overall guest experience.
However, a few guests have mentioned occasional lapses, such as instances of the reception being unmanned, some staff appearing overworked or a few team members displaying unfriendliness. These criticisms, though, are far outweighed by the numerous positive comments highlighting the team's commitment to guest satisfaction.
Overall, the staff at Best Western Alexander Park Chambéry play a significant role in creating a pleasant and hospitable environment for their guests, contributing to a largely positive guest experience at the hotel.
Wi-Fi
Pool
However, some reviews noted that the pool is smaller than it appears in photos and at times, the water quality has been questionable with mentions of greenish water and dirt. Moreover, guests reported that the pool can quickly become shaded and cold with maintenance issues such as murky water and floating debris being a recurring theme. Despite these issues, when clean and well-maintained, the pool is refreshing and serves as a pleasant retreat for relaxation and play.
Overall, while the pool can be a great addition to the hotel's amenities, its upkeep seems to be inconsistent, affecting some guests' experiences. The outdoor setting and adjacent playground add to the enjoyable ambiance when the pool is in good condition.
Parking
Family
The hotel is equipped with a variety of amenities aimed at keeping children engaged and happy. Outdoor play areas, including playgrounds and games, received positive mentions with facilities like a zip line and ping pong table adding extra excitement. The presence of a children's playground and a mini club means that younger guests have plenty of activities to occupy their time.
Dining is also family-friendly with kids eating for free and a kid-friendly breakfast option available. The establishment's overall environment is described as secure and tailored to the needs of families, making it a convenient stopover option, particularly for those journeying to the south.
Whether it's the provision of welcome gifts or the spacious settings, families consistently highlight the hotel’s efforts to create a joyous and accommodating atmosphere for both children and parents.
4 Star
However, numerous guests felt that the hotel fell short of the four-star mark in several aspects. The primary concerns involved the need for renovation, particularly the condition of the walls and bathroom facilities, which seemed outdated to many. Cleaning standards also drew criticism with some noting dirty carpeting in the hallways and rooms that were not up to par. There were also occasional complaints about limited menu choices for dinner and a lack of true amenities that are expected in a four-star hotel.
Interactions with staff were another area where experiences varied. While some found the service to be up to a four-star standard, others felt it lacked friendliness and responsiveness with specific issues such as delayed check-ins and language barriers.
Overall, while the Best Western Alexander Park Chambéry meets some expectations of a four-star hotel, it evidently falls short in key areas that detract from the overall guest experience.
Business
Travelers find the hotel to be a great location for business due to its well-organized setup and flexibility. The facilities include spacious rooms and a variety of business spaces that cater to professional interventions. Guests appreciatively note the hotel's cleanliness, quietness and overall comfort, making it a conducive environment for work and relaxation.
The hotel is known for providing great value to business travelers, featuring a generous breakfast buffet and an efficient dining option. Although it is an older establishment and lacks a gym, it compensates with professional service and business-friendly amenities. The overall experience is enhanced by fantastic staff focused on meeting business needs, ensuring that every stay is productive and pleasant.
For a reasonably priced business stay that includes specific business services and a suitable environment for work-related activities, Best Western Alexander Park Chambéry stands out as a reliable choice.
Accessible
However, there are some challenges, notably with the elevator, which is described as small, slow and occasionally out of order. This might be a concern for older guests and wheelchair users who may find the narrow access and limited functionality problematic. Despite these issues, the accessible facilities and accommodations, including accessible ground floor rooms and a pool with easy access, ensure a fairly accessible stay for guests with limited mobility. Overall, while there are areas for improvement, especially with the elevator, the hotel's efforts in accessibility make it a decent option for disabled visitors.
Outdoor Pool
Families particularly appreciate the outdoor pool as it comes with a convenient play area and games for children, making it a fantastic outlet for kids to let off steam. Despite the occasional mention of the pool being small or not operational at times, overall impressions emphasize the pool as a key feature for enhancing the stay, providing a welcome escape and a way to unwind after dealing with traffic. Safety measures around the pool area also receive nods of approval.
Honeymoon
Romantic
Dog Friendly
The hotel thoughtfully arranges dog-friendly rooms and ensures there are plenty of pet-friendly areas available for both relaxation and exercise. A useful green space for dogs has been noted as particularly beneficial for pet owners. Families traveling with dogs have found their stay comfortable and pleasant, feeling their pets were welcomed with open arms.
Despite a charge being applied for a dog's stay without additional services, the overall sentiment remains positive with dogs being happily accommodated. Guests have the opportunity to dine with their small dogs and enjoy a hassle-free stay. The Best Western Alexander Park Chambéry stands out as a considerate choice for pet owners looking for a hotel that genuinely embraces a dog-friendly policy.
Yes, Best Western Alexander Park Chambéry has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Best Western Alexander Park Chambéry.
Yes, Best Western Alexander Park Chambéry welcomes dogs.
Yes, parking facilities are available at Best Western Alexander Park Chambéry.
No, Best Western Alexander Park Chambéry doesn't have a gym.
Location Show Map
More Options
