Mercure Chambéry Centre
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Summary of reviewsMercure Chambéry Centre receives considerable praise for its exceptional and convenient central location. Situated directly opposite the train station, it serves as a prime choice for travelers on business or leisure, offering easy access to public transport and proximity to the city center and old town, rich with local attractions, bars and restaurants. The strategic position proves beneficial despite minor navigation challenges by car.
The hotel's breakfast experience is another highlight, noted for its variety and quality, featuring local products such as cheeses and cold cuts. While a few guests found the price a bit steep and suggested slight improvements in the selection, the overall consensus is highly positive, appreciating the extensive and delicious offerings which cater to diverse dietary needs.
Room reviews provide a mix with spacious, clean and comfortable accommodations standing out. Some rooms come with modern conveniences such as Nespresso machines. However, maintenance issues, aging decor and occasional problems with air conditioning and blinds are noted. Despite these, the soundproofing ensures a quiet stay.
Cleanliness across the hotel is frequently commended with rooms meeting international standards. While some isolated incidents of uncleanliness are reported, the general feedback praises the tidy and well-maintained environment.
The staff at Mercure Chambéry Centre are overwhelmingly praised for their friendliness, helpfulness and professionalism. Guests appreciate the welcoming and warm service provided by the reception and other hotel employees, contributing significantly to a pleasant stay.
Parking at the hotel is a mixed experience; while secure underground parking is available, it’s often described as limited, narrow and expensive. Alternative parking options nearby are suggested for those with larger vehicles.
Guest opinions are divided regarding the bedding. Many find the beds spacious and comfortable, contributing positively to their stay, while others mention the firmness and discomfort of some mattresses and pillows.
While the hotel’s facilities and overall experience fall short of some guests' expectations for a four-star rating, particularly in terms of certain dated amenities and lack of luxury, the hotel’s recent renovations contribute to a more pleasant stay. Accessibility for guests with reduced mobility is partially successful, though improvements in parking and bathroom safety features are suggested.
In summary, Mercure Chambéry Centre’s central location, excellent breakfast, clean and comfortable rooms and friendly staff make it a standout choice for many travelers, despite some areas needing improvement to fully meet four-star standards.
Categories
The hotel's breakfast experience is another highlight, noted for its variety and quality, featuring local products such as cheeses and cold cuts. While a few guests found the price a bit steep and suggested slight improvements in the selection, the overall consensus is highly positive, appreciating the extensive and delicious offerings which cater to diverse dietary needs.
Room reviews provide a mix with spacious, clean and comfortable accommodations standing out. Some rooms come with modern conveniences such as Nespresso machines. However, maintenance issues, aging decor and occasional problems with air conditioning and blinds are noted. Despite these, the soundproofing ensures a quiet stay.
Cleanliness across the hotel is frequently commended with rooms meeting international standards. While some isolated incidents of uncleanliness are reported, the general feedback praises the tidy and well-maintained environment.
The staff at Mercure Chambéry Centre are overwhelmingly praised for their friendliness, helpfulness and professionalism. Guests appreciate the welcoming and warm service provided by the reception and other hotel employees, contributing significantly to a pleasant stay.
Parking at the hotel is a mixed experience; while secure underground parking is available, it’s often described as limited, narrow and expensive. Alternative parking options nearby are suggested for those with larger vehicles.
Guest opinions are divided regarding the bedding. Many find the beds spacious and comfortable, contributing positively to their stay, while others mention the firmness and discomfort of some mattresses and pillows.
While the hotel’s facilities and overall experience fall short of some guests' expectations for a four-star rating, particularly in terms of certain dated amenities and lack of luxury, the hotel’s recent renovations contribute to a more pleasant stay. Accessibility for guests with reduced mobility is partially successful, though improvements in parking and bathroom safety features are suggested.
In summary, Mercure Chambéry Centre’s central location, excellent breakfast, clean and comfortable rooms and friendly staff make it a standout choice for many travelers, despite some areas needing improvement to fully meet four-star standards.
Dog Friendly Hotel
This hotel allows pets and offers amenities such as room service and a bar. It is conveniently located near the train station. The availability of childcare and laundry services enhances the stay for guests with dogs.
Business Hotel
The hotel is near convention centers and offers soundproofed accommodations. It provides business facilities like fax/photocopying, a shared lounge, and room service.
Hotel with Parking
This hotel is located in the centre of Chambery and offers parking. This provides convenience for guests who are travelling by car.
EV charging stations
Accessible Hotel
This hotel is wheelchair accessible and offers specific accessible rooms, including a Standard PRM room with a double bed. Facilities for disabled guests are available, and all upper floors are accessible by elevator. The hotel also provides accessible parking.
Hotel with EV Charging Stations
This 4-star hotel offers an electric vehicle charging station. It also provides private parking and is conveniently located near the train station and city center. Recent renovations have resulted in pleasant, modern rooms.
4-Star Hotel
This modern hotel is located opposite the train station and offers soundproofed rooms. Its proximity to the historic center and convention centers makes it ideal for business and leisure travelers.
Guest Reviews
Nestled centrally in Chambéry, the Mercure Chambéry Centre stands out for its exceptional location, highly praised by its guests. The hotel's prime position directly opposite the train station makes it a top choice for travelers seeking convenience, whether they're on business trips or leisure breaks en route to the French Alps. Proximity to the train station is a significant advantage, allowing easy access to public transport and the first train in the morning.
The central location also means the city center and old town are just a short walk away, offering guests the opportunity to explore local attractions, bars, restaurants and food options with ease. Though the adjacent neighborhood may lack charm, the hotel's strategic position compensates by being quiet and practical for exploring the historical areas of Chambéry.
While some find navigating to the hotel by car a bit challenging, its closeness to the car hire depot and highway adds to its overall appeal. Guests appreciate the balance between comfort and cost, noting the hotel's calm atmosphere despite its urban setting. For those staying for a quick stopover or a longer visit, the Mercure Chambéry Centre is lauded as a very convenient and well-situated choice in the heart of Chambéry.
Mercure Chambéry Centre offers a breakfast experience that has been highly praised for its variety and quality. Guests have consistently commended the breakfast for being copious, excellent and complete with many highlighting its hearty and extensive nature. The use of local products, including cheeses and cold cuts, adds a regional touch that has been particularly appreciated.
The breakfast buffet is described as delicious and plentiful with an array of choices that cater to diverse tastes and dietary needs, including gluten-free options. The quality of the food and the pleasant atmosphere of the breakfast area have also received positive mentions.
However, some guests felt that the price of the breakfast was a bit high and a few noted that certain aspects, such as the variety of bread and fruit juices, could be improved. Despite these minor criticisms, the overall consensus is that the breakfast at Mercure Chambéry Centre is a highlight worth experiencing with many guests recommending it and expressing their willingness to stay again just for the breakfast.
Service is commendable with staff noted for their extreme kindness and excellent service, contributing to a great start to the day. While a few guests mentioned that the breakfast could start earlier to accommodate early departures, the extended service hours on weekends are appreciated by many. In summary, the hotel's breakfast is well-regarded for its quality, variety and local flavor, despite some concerns over pricing.
Located near the bustling train station and within walking distance to the city center, Mercure Chambéry Centre offers a mixed bag when it comes to its rooms. One of the most consistent positives is the spaciousness. Many guests appreciated the large, well-arranged rooms and comfortable beds. The bathrooms, while clean and equipped with essential amenities such as convenient soap and shampoo dispensers, sometimes showed signs of wear with a need for better maintenance in some cases.
The rooms often received praise for their cleanliness and comfort. However, several guests noted that the décor and furnishings felt dated and in need of refurbishment. Some drawbacks included occasional issues with air conditioning, faulty heating and a lack of blinds, which made it difficult to block out light. There were also comments about poor views with complaints about small windows and a generally claustrophobic feeling in some rooms.
While some rooms featured modern conveniences like Nespresso machines and generous lighting, others suffered from annoyances such as noisy air conditioning, a lack of charging outlets and worn-out carpets or furniture. On the upside, the soundproofing was quite effective, providing a quiet retreat despite the hotel's central location.
In summary, Mercure Chambéry Centre offers a range of room experiences. Spacious and well-equipped rooms are available, though the outdated decor and occasional maintenance issues might detract from the overall comfort. Those looking for a clean, quiet place with a convenient location may still find it a suitable option, especially if they manage to secure one of the better-maintained rooms.
The guest reviews of Mercure Chambéry Centre present a varied picture of the bedding and bed comfort. On the overwhelmingly positive side, many guests found the beds to be spacious, well-furnished and particularly comfortable with mentions of perfect bedding and excellent mattresses. Words like comfortable, super comfortable and very comfortable are repeatedly used to describe the beds, which seems to be a strong point for the hotel. Some guests also appreciated the oversized beds and found the bedding to be of good quality, enhancing their overall experience.
However, not all feedback is positive. A significant number of guests noted the beds as being too firm, even comparing the mattresses to wood, which negatively impacted their sleep quality. There are also mentions of uncomfortable spring mattresses, creaky beds and low-quality pillows. Some reviews specifically highlighted the hard and sometimes noisy mattresses as major drawbacks. Despite these criticisms, the review consensus suggests that while the bedding can be inconsistent, many guests do find the beds at Mercure Chambéry Centre to be a comfortable aspect of their stay.
Mercure Chambéry Centre generally receives commendations for its cleanliness. Guests often highlight the clean, modern and spacious rooms with tidy decorations. The rooms, including those with balconies, are described as clean and well-maintained, meeting even international standards of cleanliness. Visitors appreciate the immaculate condition of the rooms and the excellent consistency in cleanliness and comfort throughout their stay.
While the overall cleanliness of the hotel leaves a positive impression, some guests noted areas for improvement, including spots where cleanliness was lacking, such as dirty tiles upon arrival, hair on the bed, mold in the shower and dust in the ventilation grilles. The facade and some bathrooms were described as outdated and in need of attention.
Despite these occasional issues, the hotel's cleanliness, along with its welcoming atmosphere and quiet rooms, contributes to a pleasant experience. The housekeeping service ensures rooms are cleaned daily, maintaining a neat environment. On the whole, Mercure Chambéry Centre is well-reviewed for keeping its premises very clean and tidy, offering a comfortable stay for its guests.
The staff at Mercure Chambéry Centre have received overwhelmingly positive reviews for their friendliness, helpfulness and welcoming attitudes. Guests frequently describe the team as very good, supportive and always ready to offer a warm reception. Numerous mentions highlight the staff as competent, capable and consistently smiling, creating a pleasant environment for visitors. Receptionists, in particular, are often praised for being very kind, attentive to complaints and efficient in their duties. While there are occasional mentions of less favorable interactions with some employees, the majority of guests find the staff to be polite, courteous and professional.
The reception area is noted to be welcoming and well-managed, contributing further to the positive experience. Efficient service and a helpful demeanor are commonly attributed to both the reception and bar staff. Guests appreciate the accommodating nature of the team, emphasizing the strong service culture present at the hotel.
Overall, the Mercure Chambéry Centre staff are characterized by their unwavering friendliness, attentiveness and dedication to ensuring a pleasant stay. While minor shortcomings are mentioned, the general consensus is one of high satisfaction with the staff’s performance.
Travelers staying at the Mercure Chambéry Centre have shared mixed feedback about the hotel's parking situation. While the property offers secure and private underground parking, guests frequently find the spaces to be limited, narrow and challenging for larger vehicles. The tight design and narrow entrance of the underground garage make maneuvering difficult, often leading to parking being described as a "nightmare." The price for parking, which is noted to be around €16 per night, is considered excessive by many.
There are more straightforward alternatives available, such as nearby public parking options, although these are not free either. It's advisable to reserve a parking spot in advance due to the limited availability. Several guests recommend considering street parking or other nearby garages, especially if your vehicle exceeds the height limit of the hotel's garage, which is 1.90 meters.
Overall, while the central location of the hotel provides convenient access to the city and restaurants, parking arrangements at Mercure Chambéry Centre can be a point of frustration for travelers.
The Mercure Chambéry Centre has recently undergone renovations; however, it appears to fall short of the typical four-star standards associated with other Mercure properties. Guest feedback frequently highlights that the facilities and services do not live up to the four-star rating. Elements such as the basic bathroom amenities and the breakfast offerings leave much to be desired, especially when compared to the initial positive impression made by the reception hall. While the hotel aims to provide a high-level experience, many guests find it does not meet the expectations set by its rank and rating.
The Mercure Chambéry Centre receives positive remarks for being accessible for people with reduced mobility, particularly noting the easy-to-use elevator. However, guests mention several areas needing improvement. Parking is challenging with difficulties in accessing the hotel by car and narrow garage spaces. Advance booking for parking isn't available, adding to the inconvenience. Bathrooms could benefit from safety enhancements such as larger shower screens to prevent flooding and the addition of handrails and safety bars for elderly and disabled guests. Additionally, some rooms lack emergency exits, raising concerns for safety. Overall, while the hotel is partially accessible, there are specific aspects that require attention to better cater to guests with disabilities.
The Mercure Chambéry Centre offers spacious rooms with comfortable beds and pleasant decor, but falls short of the luxury typically associated with a four-star rating. Guests noted the large, well-decorated rooms, yet expressed that the hotel does not meet the high standards expected for its price and star level. There is a consensus that the facilities and overall feel lack the refinement and luxury one would anticipate from a hotel of this class. Some guests have suggested that a renovation could help elevate the experience to match its four-star designation.
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Location
The central location also means the city center and old town are just a short walk away, offering guests the opportunity to explore local attractions, bars, restaurants and food options with ease. Though the adjacent neighborhood may lack charm, the hotel's strategic position compensates by being quiet and practical for exploring the historical areas of Chambéry.
While some find navigating to the hotel by car a bit challenging, its closeness to the car hire depot and highway adds to its overall appeal. Guests appreciate the balance between comfort and cost, noting the hotel's calm atmosphere despite its urban setting. For those staying for a quick stopover or a longer visit, the Mercure Chambéry Centre is lauded as a very convenient and well-situated choice in the heart of Chambéry.
Breakfast
The breakfast buffet is described as delicious and plentiful with an array of choices that cater to diverse tastes and dietary needs, including gluten-free options. The quality of the food and the pleasant atmosphere of the breakfast area have also received positive mentions.
However, some guests felt that the price of the breakfast was a bit high and a few noted that certain aspects, such as the variety of bread and fruit juices, could be improved. Despite these minor criticisms, the overall consensus is that the breakfast at Mercure Chambéry Centre is a highlight worth experiencing with many guests recommending it and expressing their willingness to stay again just for the breakfast.
Service is commendable with staff noted for their extreme kindness and excellent service, contributing to a great start to the day. While a few guests mentioned that the breakfast could start earlier to accommodate early departures, the extended service hours on weekends are appreciated by many. In summary, the hotel's breakfast is well-regarded for its quality, variety and local flavor, despite some concerns over pricing.
Rooms
The rooms often received praise for their cleanliness and comfort. However, several guests noted that the décor and furnishings felt dated and in need of refurbishment. Some drawbacks included occasional issues with air conditioning, faulty heating and a lack of blinds, which made it difficult to block out light. There were also comments about poor views with complaints about small windows and a generally claustrophobic feeling in some rooms.
While some rooms featured modern conveniences like Nespresso machines and generous lighting, others suffered from annoyances such as noisy air conditioning, a lack of charging outlets and worn-out carpets or furniture. On the upside, the soundproofing was quite effective, providing a quiet retreat despite the hotel's central location.
In summary, Mercure Chambéry Centre offers a range of room experiences. Spacious and well-equipped rooms are available, though the outdated decor and occasional maintenance issues might detract from the overall comfort. Those looking for a clean, quiet place with a convenient location may still find it a suitable option, especially if they manage to secure one of the better-maintained rooms.
Beds
However, not all feedback is positive. A significant number of guests noted the beds as being too firm, even comparing the mattresses to wood, which negatively impacted their sleep quality. There are also mentions of uncomfortable spring mattresses, creaky beds and low-quality pillows. Some reviews specifically highlighted the hard and sometimes noisy mattresses as major drawbacks. Despite these criticisms, the review consensus suggests that while the bedding can be inconsistent, many guests do find the beds at Mercure Chambéry Centre to be a comfortable aspect of their stay.
Cleanliness
While the overall cleanliness of the hotel leaves a positive impression, some guests noted areas for improvement, including spots where cleanliness was lacking, such as dirty tiles upon arrival, hair on the bed, mold in the shower and dust in the ventilation grilles. The facade and some bathrooms were described as outdated and in need of attention.
Despite these occasional issues, the hotel's cleanliness, along with its welcoming atmosphere and quiet rooms, contributes to a pleasant experience. The housekeeping service ensures rooms are cleaned daily, maintaining a neat environment. On the whole, Mercure Chambéry Centre is well-reviewed for keeping its premises very clean and tidy, offering a comfortable stay for its guests.
Staff
The reception area is noted to be welcoming and well-managed, contributing further to the positive experience. Efficient service and a helpful demeanor are commonly attributed to both the reception and bar staff. Guests appreciate the accommodating nature of the team, emphasizing the strong service culture present at the hotel.
Overall, the Mercure Chambéry Centre staff are characterized by their unwavering friendliness, attentiveness and dedication to ensuring a pleasant stay. While minor shortcomings are mentioned, the general consensus is one of high satisfaction with the staff’s performance.
Parking
There are more straightforward alternatives available, such as nearby public parking options, although these are not free either. It's advisable to reserve a parking spot in advance due to the limited availability. Several guests recommend considering street parking or other nearby garages, especially if your vehicle exceeds the height limit of the hotel's garage, which is 1.90 meters.
Overall, while the central location of the hotel provides convenient access to the city and restaurants, parking arrangements at Mercure Chambéry Centre can be a point of frustration for travelers.
4 Star
Accessible
Luxury
No, Mercure Chambéry Centre doesn't have any pool.
No, a spa isn't available at Mercure Chambéry Centre.
Yes, Mercure Chambéry Centre welcomes dogs.
Yes, parking facilities are available at Mercure Chambéry Centre.
No, Mercure Chambéry Centre doesn't have a gym.
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