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Summary of reviewsEastlake Suites Hotel & Conference Center By OYO Urbana, located in the quiet suburbs of Champaign, earns praise for its strategic and accessible location, offering an ideal refuge for those visiting the University of Illinois or attending events at the nearby arena. Its proximity to essential amenities like a gas station and the highway is appreciated, despite some concerns about a lack of nearby restaurants and the surrounding area.
Breakfast stands out as a major positive with a majority of guests applauding the variety and quality of the offerings, which include hot items like scrambled eggs, sausage and pancakes. Although there were occasional criticisms regarding food temperature and availability, the friendly breakfast staff often enhanced the overall dining experience.
The hotel is well-regarded for its spacious and clean rooms, featuring kitchenettes and separate living areas that add to guests' convenience. The diligent cleaning staff and modern amenities contribute to the positive perception of the rooms, despite minor issues such as loud refrigerators and uncomfortable beds. The lack of an elevator and occasional complaints about noise and pests were noted but did not significantly detract from the overall positive room experience.
Cleanliness is a strong point for Eastland Suites with many guests commending the tidy rooms and well-maintained property. Some mentioned areas needing improvement, like dust and dated furniture, yet the overall maintenance and the inclusion of facilities such as a pleasant pool area and powerful showers were appreciated.
The staff is frequently described as friendly and helpful, significantly boosting guest satisfaction. While the front desk occasionally faced criticism for being understaffed or inexperienced, the majority of interactions were positive, underscoring the professional and exceptional service provided.
The hotel's indoor pool is a notable highlight, especially appreciated by families with children, even though it faced some issues with cleanliness and access at times. Beds receive mixed reviews with a substantial portion of guests commenting positively on their comfort and cleanliness, particularly the king-size beds.
In summary, Eastlake Suites Hotel & Conference Center By OYO Urbana is valued for its clean accommodations, friendly staff and convenient amenities, making it a solid choice for travelers seeking a comfortable and accessible stay in the Champaign area. Show more
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Categories
Dog Friendly Hotel
This is a pet-friendly hotel.
Business Hotel
Offers conference center facilities and suites suitable for extended stays, providing a comfortable and functional environment for business travelers. While details are limited, the conference center aspect is a key feature.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
2 Queen BedThis room includes a living room with a sofa bed, a small refrigerator and a microwave.
Please note that the price is based on 2 guests. Maximum occupancy is 6 (see Hotel Policies).
These suites are only available on 2nd floor with no elevator access
King Bed SuiteRoom features:
- a patio or balcony
- a living area with a sofa bed
- a fully equipped kitchen
- cable TV
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
2 Full BedThis room includes cable TV, a microwave and a small refrigerator.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
King room with loftThis suite has a balcony, kitchen and dining area.
These suites are only available on 2nd floor with no elevator access
King bed suite with KitchenetteThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The apartment provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
King Bed AccessibleThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
2 Queen Beds with Sofa BedThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Honeymoon SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
2 King beds with loftThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
King Bed Suite with Jetted TubThis suite's special feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Queen SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.4
Good
Location
Located in the suburbs of Champaign, Eastlake Suites Hotel & Conference Center By OYO Urbana offers a convenient and accessible spot for travelers. Guests appreciate the hotel's easy accessibility from the highway and its quiet, clean and comfortable surroundings. The location provides proximity to the University of Illinois and is ideal for events at the nearby arena. Despite being away from a bustling city center, it remains close to essential amenities like a gas station. However, some guests noted a lack of nearby restaurants and mentioned feeling uneasy about the surrounding area and the nearby apartments. The hotel offers a peaceful retreat for those who prefer a quieter environment, though it’s somewhat distant from the campus. Overall, the strategic location and overall cleanliness of the hotel remain strong positives for visitors.
Breakfast
At Eastland Suites Extended Stay Hotel & Conference Center in Urbana, guests had varied experiences with the breakfast offerings. A majority found the breakfast to be a highlight, describing it as great, excellent or fabulous with many mentioning the hot and tasty options. Guests appreciated the variety, including scrambled eggs, sausage, bacon, tater tots, cereals, muffins, breads, yogurt and pancakes, along with beverages like coffee, juice and milk. The breakfast was seen as exceeding expectations, especially considering recent disruptions due to COVID-19 restrictions.
However, some reviews indicated a decline in quality over time with complaints about cold food, limited choices and occasional issues such as running out of food early or delayed service. A few guests missed previously offered made-to-order omelettes and noted that the layout and quality could be better.
Overall, while there were a few mixed reviews, the breakfast at Eastland Suites generally received positive feedback for its variety, warmth and taste with friendly and dedicated staff adding to the pleasant morning experience.
Rooms
Eastland Suites Extended Stay Hotel & Conference Center in Urbana boasts impressively spacious and clean rooms that include convenient kitchenettes and separate living areas. Guests frequently commented on the large, comfortable and well-equipped suites, complete with full kitchens and modern amenities. Many found the setup and location of the rooms to be excellent, appreciating the convenience of laundry facilities and easy freeway access. The cleaning staff consistently received high praise for maintaining the rooms' cleanliness, contributing to the overall positive experience. Despite some minor issues like loud refrigerators and uncomfortable beds, the staff was responsive and accommodating, ensuring a pleasant stay. The atmosphere was generally quiet, providing a restful environment. However, it's worth noting that the hotel lacks an elevator and there were isolated complaints about loud music and pests. Overall, Eastland Suites offers a comfortable, spacious and well-maintained accommodation option for travelers.
Beds
Eastlake Suites Hotel & Conference Center By OYO Urbana receives mixed feedback regarding their bedding. Many guests appreciate the comfortable, clean beds with several highlighting the comfort of the king-size option. Words like super comfy, awesome and very comfortable are frequently used to describe the beds and pillows. However, there are some critical notes, including mentions of uncomfortable beds, worn-down mattresses and bedding that is too hard yet tolerable. Despite some negative experiences, a significant number of reviews positively emphasize the overall comfort and cleanliness of the beds provided.
Cleanliness
Eastland Suites Extended Stay Hotel & Conference Center in Urbana boasts a generally positive reputation for its cleanliness, according to guest reviews. The hotel is described as very clean and easy to locate with several mentions of clean rooms and facilities. Guests appreciate the cleanliness of the accommodations, including the bathrooms and the overall maintenance of the property. The hotel receives praise for being well-maintained and affordable with some guests noting the clean and comfortable beds, towels and powerful showers.
Despite the overall positive feedback on cleanliness, there are areas where improvement is needed. A few guests pointed out issues such as dusty rooms, stained linens and unpleasant odors. Some reviews also mentioned dated furniture and decor, indicating that the rooms could benefit from a refresh. However, the friendly staff and convenient amenities, including a well-praised king bed, kitchen amenities and a nice pool area, contribute to a pleasant stay for most visitors. Overall, Eastland Suites stands out for its clean and tidy accommodations.
Staff
Visitors to Eastland Suites Extended Stay Hotel & Conference Center in Urbana generally encountered a friendly and helpful staff, who were frequently described as very nice and outstanding. Many guests highlighted the friendly and exceptional service, noting how the staff went out of their way to ensure all needs were met. The breakfast team was particularly enthusiastic, contributing to a pleasant dining experience.
Despite these positive experiences, some visitors did report issues at the front desk, mentioning a lack of care and experience, along with occasional rudeness. A few reviews noted that the front desk staff seemed understaffed and less eager to assist.
Overall, the majority of guests found the staff to be exceptional, friendly and professional, significantly contributing to their overall satisfaction during their stay. The property itself was often mentioned as clean and well-maintained, adding to the positive experiences of the guests.
Pool
The pool at the Eastland Suites Extended Stay Hotel & Conference Center in Urbana has received a mixture of feedback. Many reviews highlight the pool's positive aspects, describing it as nice, clean and well-maintained. Guests appreciated the sizable indoor pool, which is especially appealing during cold weather. Children were particularly pleased, finding it a delightful feature of the hotel. Despite some issues, such as occasional uncleanliness and limited access due to exercise classes or unforeseen closures, the pool remains a favorable amenity that enhances the guest experience overall.
Yes, Eastlake Suites Hotel & Conference Center By OYO Urbana has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Eastlake Suites Hotel & Conference Center By OYO Urbana.
Yes, Eastlake Suites Hotel & Conference Center By OYO Urbana welcomes dogs.
No, parking facilities aren't available at Eastlake Suites Hotel & Conference Center By OYO Urbana.
Yes, Eastlake Suites Hotel & Conference Center By OYO Urbana has a gym.