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Hotels Taking Steps Towards Sustainability in Chapeco
11 HOTELS IN AND AROUND CHAPECORanking can be influenced by the commissions we receive.
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+6
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Summary of reviews
Summarized by AI
Mogano Premium Hotel - ELETROPOSTO is consistently lauded by guests for its excellent and convenient location, providing easy access to nearby attractions while maintaining a peaceful and quiet environment. This convenience is paired with high standards of comfort, demonstrated by spacious, clean, and well-decorated rooms. Visitors appreciate the large, comfortable beds, which contribute to restful sleep, though there are occasional remarks about maintenance issues such as room odors or discrepancies in bed sizes.
The hotel's breakfast offerings stand out as a highlight of the stay, with a wide variety of satisfying options, from fruits and breads to cakes and juices. The attentive breakfast service and the pleasant dining atmosphere further enrich the experience, despite some minor suggestions for improvement, such as adding fresh bread or simplifying the menu.
Mogano Premium Hotel - ELETROPOSTO also excels in cleanliness, with guests consistently impressed by the meticulous upkeep of both rooms and common areas. The staff contributes significantly to the positive experience, with many reviews noting their politeness, attentiveness, and helpfulness, particularly at reception. While there are occasional references to training issues, the staff's commitment to providing excellent service is evident.
Overall, the hotel combines luxurious aesthetics with exceptional service, making it an attractive choice for travelers seeking both comfort and accessibility.
The hotel's breakfast offerings stand out as a highlight of the stay, with a wide variety of satisfying options, from fruits and breads to cakes and juices. The attentive breakfast service and the pleasant dining atmosphere further enrich the experience, despite some minor suggestions for improvement, such as adding fresh bread or simplifying the menu.
Mogano Premium Hotel - ELETROPOSTO also excels in cleanliness, with guests consistently impressed by the meticulous upkeep of both rooms and common areas. The staff contributes significantly to the positive experience, with many reviews noting their politeness, attentiveness, and helpfulness, particularly at reception. While there are occasional references to training issues, the staff's commitment to providing excellent service is evident.
Overall, the hotel combines luxurious aesthetics with exceptional service, making it an attractive choice for travelers seeking both comfort and accessibility.
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Sustainability Journey
Family
Business
$
+8
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Summary of reviews
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Hotel Lang Palace, located in the city center, is praised for its strategic position and convenient access to various dining options, supermarkets and essential services. This central location makes it a great choice for guests wanting to explore the area. The infrastructure receives commendations for cleanliness and comfort, providing a relaxing environment with spacious, cozy rooms equipped with modern amenities.
The breakfast at Hotel Lang Palace is frequently highlighted as a high point, described as abundant and varied, catering well to different tastes with a range of options from coffee and teas to yogurts and juices. Although some guests mention occasional issues like cold or stale food and limited selections late in the morning, the general feedback remains positive, particularly in terms of cleanliness and detail.
The staff at Hotel Lang Palace earns high marks for friendliness, attentiveness and professional service, contributing significantly to an overall pleasant stay. The quick check-in and check-out processes, along with assistance handling luggage and parking, are frequently noted. The excellent service quality and courteousness of the employees make the experience memorable for many guests.
While the rooms are generally praised for their cleanliness, comfort and spaciousness, there are mixed reviews regarding the condition of certain amenities. Positive comments often focus on the quiet air conditioning, comfortable beds and ample room space. Nonetheless, some guests report issues with older infrastructure, such as broken minibars, moldy air conditioners and maintenance problems in bathrooms.
Cleanliness across the hotel receives high praise with guests highlighting well-maintained environments and organized rooms. However, isolated incidents of dirty bathrooms and unclean areas beneath beds and inside minibars are noted. Despite these occasional issues, the overall emphasis on cleanliness and organization contributes positively to the guest experience.
Regarding the beds, the feedback varies with many guests finding them comfortable and conducive to a good night's sleep. However, some reports of hard mattresses, broken beds and discomfort due to pillows are noted.
Overall, Hotel Lang Palace's central location, attentive staff, clean environment and comfortable accommodations make it a favorable choice for many travelers with the positive aspects significantly outweighing the occasional drawbacks.
The breakfast at Hotel Lang Palace is frequently highlighted as a high point, described as abundant and varied, catering well to different tastes with a range of options from coffee and teas to yogurts and juices. Although some guests mention occasional issues like cold or stale food and limited selections late in the morning, the general feedback remains positive, particularly in terms of cleanliness and detail.
The staff at Hotel Lang Palace earns high marks for friendliness, attentiveness and professional service, contributing significantly to an overall pleasant stay. The quick check-in and check-out processes, along with assistance handling luggage and parking, are frequently noted. The excellent service quality and courteousness of the employees make the experience memorable for many guests.
While the rooms are generally praised for their cleanliness, comfort and spaciousness, there are mixed reviews regarding the condition of certain amenities. Positive comments often focus on the quiet air conditioning, comfortable beds and ample room space. Nonetheless, some guests report issues with older infrastructure, such as broken minibars, moldy air conditioners and maintenance problems in bathrooms.
Cleanliness across the hotel receives high praise with guests highlighting well-maintained environments and organized rooms. However, isolated incidents of dirty bathrooms and unclean areas beneath beds and inside minibars are noted. Despite these occasional issues, the overall emphasis on cleanliness and organization contributes positively to the guest experience.
Regarding the beds, the feedback varies with many guests finding them comfortable and conducive to a good night's sleep. However, some reports of hard mattresses, broken beds and discomfort due to pillows are noted.
Overall, Hotel Lang Palace's central location, attentive staff, clean environment and comfortable accommodations make it a favorable choice for many travelers with the positive aspects significantly outweighing the occasional drawbacks.
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Sustainability Journey
Family
Business
$
+3
Info
Summary of reviews
Summarized by AI
Ibis Chapecó presents a compelling choice for travelers seeking convenience and comfort in a strategic location. Situated at the city's entrance, the hotel offers easy access to key routes and nearby attractions, appealing to both short-stay guests and those attending local events. While its distance from the city center may be noted by some, its location near supermarkets and event venues adds to its appeal. The hotel maintains high standards in cleanliness, offering a spotless and well-maintained environment with new facilities contributing to a pleasant stay. Guests repeatedly emphasize the accommodation's quiet and clean ambiance, complemented by comfortable and functional rooms equipped with essential amenities.
A standout feature is the hotel's breakfast, which consistently garners praise for its wide variety and quality. Exceptional service and plentiful offerings ensure a satisfying start to the day, with inclusivity catered to through options suitable for dietary restrictions. While minor issues occasionally arise, the overall sentiment remains positive. The staff at Ibis Chapecó are frequently lauded for their friendliness and attentiveness, ensuring guests feel well-cared for from check-in to departure. This exceptional service, particularly noted during meal times and interactions with the reception, enhances the overall experience.
Though the parking facilities offer convenience with spacious and free options, the outdoor nature of the lot can pose challenges during inclement weather. Despite this, the free provision, combined with the pet-friendly policy, is appreciated by guests. Lastly, opinions on the beds are mixed, with some finding them comfortable while others suggest improvements. Nevertheless, the hotel continues to be praised for its amenities and value for money, making it a practical choice for visitors to Chapecó seeking reliable service and comfort.
A standout feature is the hotel's breakfast, which consistently garners praise for its wide variety and quality. Exceptional service and plentiful offerings ensure a satisfying start to the day, with inclusivity catered to through options suitable for dietary restrictions. While minor issues occasionally arise, the overall sentiment remains positive. The staff at Ibis Chapecó are frequently lauded for their friendliness and attentiveness, ensuring guests feel well-cared for from check-in to departure. This exceptional service, particularly noted during meal times and interactions with the reception, enhances the overall experience.
Though the parking facilities offer convenience with spacious and free options, the outdoor nature of the lot can pose challenges during inclement weather. Despite this, the free provision, combined with the pet-friendly policy, is appreciated by guests. Lastly, opinions on the beds are mixed, with some finding them comfortable while others suggest improvements. Nevertheless, the hotel continues to be praised for its amenities and value for money, making it a practical choice for visitors to Chapecó seeking reliable service and comfort.
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Sustainability Journey
Family
Business
$
+6
Info
Summary of reviews
Summarized by AI
Slaviero Hotel Chapecó - Pet Friendly is a well-regarded hotel that earns high marks from guests for its modern, clean, and comfortable accommodations. Conveniently located near Chapecó airport and within easy reach of the city center, the hotel provides a strategic base for travelers. Guests appreciate the hotel’s design, spacious rooms, and attention to detail, which are all underscored by an attentive and friendly staff, contributing to a welcoming atmosphere.
The breakfast experience at Slaviero Chapecó consistently receives rave reviews, with guests praising the variety and quality of the offerings, which are inclusive of dietary restrictions such as lactose and gluten-free options. The pleasant atmosphere of the dining area and the attentive service further enhance the morning meal, making it an excellent start to the day.
The hotel's rooms are a significant highlight, noted for their modern aesthetics and high standards of cleanliness. Guests find the spaces to be ample and comfortable, with plush bedding and functional amenities like electric kettles and blackout curtains. Although some isolated issues such as mold in bathrooms and an occasional smoke smell are mentioned, they are exceptions rather than the rule.
Cleanliness across the hotel is consistently praised, with guests noting the fresh linens and pleasant fragrance throughout the facilities. The new and stylish decor adds to the hotel's appeal, reinforcing its reputation as a contemporary and attractive option for visitors.
The staff at Slaviero Chapecó is frequently acknowledged for their exemplary service. From reception to housekeeping, the employees are described as friendly, attentive, and courteous. Marta at the reception receives special mention for her outstanding service and warm demeanor. Despite occasional remarks about needed improvements, the overall staff performance is commendable.
While secure parking is available, it appears to be one of the areas with room for improvement. Guests often comment on the limited and narrow spaces, which can complicate parking, especially for larger vehicles. The parking constraints may require resorting to street parking during peak times.
Overall, Slaviero Chapecó - Pet Friendly provides a comfortable, modern, and welcoming environment that prioritizes guest satisfaction, from its excellent breakfast and well-designed rooms to a dedicated staff, making it a favored choice among travelers to Chapecó.
The breakfast experience at Slaviero Chapecó consistently receives rave reviews, with guests praising the variety and quality of the offerings, which are inclusive of dietary restrictions such as lactose and gluten-free options. The pleasant atmosphere of the dining area and the attentive service further enhance the morning meal, making it an excellent start to the day.
The hotel's rooms are a significant highlight, noted for their modern aesthetics and high standards of cleanliness. Guests find the spaces to be ample and comfortable, with plush bedding and functional amenities like electric kettles and blackout curtains. Although some isolated issues such as mold in bathrooms and an occasional smoke smell are mentioned, they are exceptions rather than the rule.
Cleanliness across the hotel is consistently praised, with guests noting the fresh linens and pleasant fragrance throughout the facilities. The new and stylish decor adds to the hotel's appeal, reinforcing its reputation as a contemporary and attractive option for visitors.
The staff at Slaviero Chapecó is frequently acknowledged for their exemplary service. From reception to housekeeping, the employees are described as friendly, attentive, and courteous. Marta at the reception receives special mention for her outstanding service and warm demeanor. Despite occasional remarks about needed improvements, the overall staff performance is commendable.
While secure parking is available, it appears to be one of the areas with room for improvement. Guests often comment on the limited and narrow spaces, which can complicate parking, especially for larger vehicles. The parking constraints may require resorting to street parking during peak times.
Overall, Slaviero Chapecó - Pet Friendly provides a comfortable, modern, and welcoming environment that prioritizes guest satisfaction, from its excellent breakfast and well-designed rooms to a dedicated staff, making it a favored choice among travelers to Chapecó.
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Sustainability Journey
Family
Business
$
+2
Info
Summary of reviews
Summarized by AI
Mogano Express Hotel - ELETROPOSTO offers an impressive stay noted for its strategic location, especially convenient for travelers needing swift access to Chapecó Airport. Located near key amenities such as pharmacies, supermarkets, restaurants and shops, the hotel's proximity to transportation hubs makes it ideal for those on the move. However, it is situated somewhat farther from the city center, which some guests found isolating. A few noise issues were mentioned, stemming from the neighborhood and within the hotel itself.
The rooms are frequently praised for their spaciousness, cleanliness and comfort. Modern and well-organized, they feature new furniture and thoughtful amenities such as ample closet and luggage space, a work desk and plentiful towels and blankets. Despite minor issues like street noise and occasional maintenance concerns, the overall sentiment highlights the rooms as comfortable, clean and excellent value for money.
The staff's professionalism, kindness and attentiveness significantly enhance the guest experience. The receptionists and housekeeping staff receive consistent accolades for their politeness and efficiency, contributing to a welcoming atmosphere and high levels of customer service.
Breakfast at the hotel is a standout feature with guests frequently describing it as varied, fresh and delicious. The quality of the coffee and the overall dining environment are particularly appreciated. Although a few suggestions for additional variety and isolated quality issues were noted, the general sentiment remains overwhelmingly positive.
Dinner options are limited as the hotel does not offer an on-site restaurant for evening meals. Nearby dining choices are sparse and the late-night food service primarily consists of frozen meals, which may not cater to all preferences.
The hotel's impressive cleanliness extends throughout the property, supported by a well-maintained and hygienic environment. The included amenities, such as the fitness center, though small and limited in equipment, are functional and well-kept, offering a beneficial space for active guests.
Wi-Fi at the hotel receives mixed reviews with some guests praising its reliability and speed, while others note occasional connectivity issues. Nonetheless, it generally meets the needs of most visitors.
Parking facilities receive mixed comments as well, often described as tight and challenging to navigate, especially for larger vehicles. While the convenience of day accessibility is acknowledged, the additional fee for parking and limited space are seen as drawbacks.
The hotel’s initiative to be pet-friendly and its emphasis on accessibility are well-received, ensuring a comfortable stay for all guests, including those with disabilities. This dedication to inclusivity enhances the overall atmosphere and convenience.
Mogano Express Hotel delivers significant value, combining modern amenities, clean and comfortable accommodations and a convenient location, all supported by a professional and attentive staff. It presents itself as an excellent option for business travelers and airport commuters, though those looking for an extensive dining experience or a city-center stay might need to adjust their expectations.
The rooms are frequently praised for their spaciousness, cleanliness and comfort. Modern and well-organized, they feature new furniture and thoughtful amenities such as ample closet and luggage space, a work desk and plentiful towels and blankets. Despite minor issues like street noise and occasional maintenance concerns, the overall sentiment highlights the rooms as comfortable, clean and excellent value for money.
The staff's professionalism, kindness and attentiveness significantly enhance the guest experience. The receptionists and housekeeping staff receive consistent accolades for their politeness and efficiency, contributing to a welcoming atmosphere and high levels of customer service.
Breakfast at the hotel is a standout feature with guests frequently describing it as varied, fresh and delicious. The quality of the coffee and the overall dining environment are particularly appreciated. Although a few suggestions for additional variety and isolated quality issues were noted, the general sentiment remains overwhelmingly positive.
Dinner options are limited as the hotel does not offer an on-site restaurant for evening meals. Nearby dining choices are sparse and the late-night food service primarily consists of frozen meals, which may not cater to all preferences.
The hotel's impressive cleanliness extends throughout the property, supported by a well-maintained and hygienic environment. The included amenities, such as the fitness center, though small and limited in equipment, are functional and well-kept, offering a beneficial space for active guests.
Wi-Fi at the hotel receives mixed reviews with some guests praising its reliability and speed, while others note occasional connectivity issues. Nonetheless, it generally meets the needs of most visitors.
Parking facilities receive mixed comments as well, often described as tight and challenging to navigate, especially for larger vehicles. While the convenience of day accessibility is acknowledged, the additional fee for parking and limited space are seen as drawbacks.
The hotel’s initiative to be pet-friendly and its emphasis on accessibility are well-received, ensuring a comfortable stay for all guests, including those with disabilities. This dedication to inclusivity enhances the overall atmosphere and convenience.
Mogano Express Hotel delivers significant value, combining modern amenities, clean and comfortable accommodations and a convenient location, all supported by a professional and attentive staff. It presents itself as an excellent option for business travelers and airport commuters, though those looking for an extensive dining experience or a city-center stay might need to adjust their expectations.
Categories
Sustainability Journey
Free Wi-Fi
Business
From $40
$
+3
Info
Summary of reviews
Summarized by AI
AJ Hotel Chapecó offers a strategic and tranquil location, conveniently close to Shopping Pátio Chapecó and various dining options. Its peaceful environment, ample parking and easy access to main avenues and highways provide added benefits, though some minor accessibility issues due to ongoing construction in the area were noted.
The hotel's breakfast is repeatedly singled out as exceptional with guests praising its variety, presentation and quality, often describing it as one of the best in the region. Spectacular breakfast spreads featuring a range of fine cheeses, pastries, cakes and other delicacies leave a lasting impression.
Rooms at AJ Hotel Chapecó are generally appreciated for their cleanliness, spaciousness and comfort. Guests frequently mention the rooms as being simple yet functional, aligning well with the hotel's affordable rates. While some minor inconveniences, such as occasional lack of towels, noise from the hallway and inadequate electrical outlets were mentioned, the overall response is positive. The immaculate cleanliness of the rooms and the overall environment is often highlighted.
The staff at AJ Hotel Chapecó receives high marks for their professionalism, friendliness and exceptional attentiveness. Guests appreciate their polite and helpful demeanor, making their stay welcoming and enjoyable. The service quality significantly contributes to the hotel's reputation as an excellent choice for travelers.
Parking at the hotel presents a mixed experience. Many guests appreciate the ample parking space and garage access, but others find navigating the steep and obstructed ramp challenging. Additionally, design issues within the parking lot, such as limited maneuvering space and disorganization, pose difficulties. Despite these challenges, the availability of parking remains a convenience for guests.
Overall, AJ Hotel Chapecó offers excellent value for money, often exceeding expectations associated with its three-star rating. Guests commend the affordability and fair pricing, noting that the services provided could easily be comparable to higher-star establishments. The combination of affordable rates and high-quality offerings makes AJ Hotel Chapecó a standout option for visitors to the area.
The hotel's breakfast is repeatedly singled out as exceptional with guests praising its variety, presentation and quality, often describing it as one of the best in the region. Spectacular breakfast spreads featuring a range of fine cheeses, pastries, cakes and other delicacies leave a lasting impression.
Rooms at AJ Hotel Chapecó are generally appreciated for their cleanliness, spaciousness and comfort. Guests frequently mention the rooms as being simple yet functional, aligning well with the hotel's affordable rates. While some minor inconveniences, such as occasional lack of towels, noise from the hallway and inadequate electrical outlets were mentioned, the overall response is positive. The immaculate cleanliness of the rooms and the overall environment is often highlighted.
The staff at AJ Hotel Chapecó receives high marks for their professionalism, friendliness and exceptional attentiveness. Guests appreciate their polite and helpful demeanor, making their stay welcoming and enjoyable. The service quality significantly contributes to the hotel's reputation as an excellent choice for travelers.
Parking at the hotel presents a mixed experience. Many guests appreciate the ample parking space and garage access, but others find navigating the steep and obstructed ramp challenging. Additionally, design issues within the parking lot, such as limited maneuvering space and disorganization, pose difficulties. Despite these challenges, the availability of parking remains a convenience for guests.
Overall, AJ Hotel Chapecó offers excellent value for money, often exceeding expectations associated with its three-star rating. Guests commend the affordability and fair pricing, noting that the services provided could easily be comparable to higher-star establishments. The combination of affordable rates and high-quality offerings makes AJ Hotel Chapecó a standout option for visitors to the area.
Categories
Sustainability Journey
Family
Parking
$
+3
Info
Categories
Sustainability Journey
Business
Parking
From $43
$
+7
Info
Summary of reviews
Summarized by AI
Holiday & Business Hotel - Em frente ao Centro de Eventos e Arena Conda benefits greatly from its strategic location, directly across from key venues like the Centro de Eventos and Arena Conda, making it a top choice for guests attending events or conducting business in the area. The convenience of its positioning is frequently praised, with many guests choosing the hotel specifically for its proximity to professional engagements. Guests enjoy modern, comfortable rooms that are noted for cleanliness and organization, although some mention the smaller size and lack of windows.
The hotel excels in maintaining a fresh and inviting atmosphere, with a high standard of hygiene and tidiness that includes comfortable beds. Staff members are consistently commended for their professionalism and friendly, attentive service, contributing positively to the overall guest experience.
While the breakfast quality receives some praise, the additional charge and perceived cost do not always align with guest expectations. Similarly, the parking facilities could be improved, with guests noting the basic and exposed conditions, as well as the extra fee required for parking.
Overall, Holiday & Business Hotel offers a well-rounded and satisfying stay, marked by excellent location, attentive service, and clean accommodations, despite some areas for improvement in supplementary services like breakfast and parking.
The hotel excels in maintaining a fresh and inviting atmosphere, with a high standard of hygiene and tidiness that includes comfortable beds. Staff members are consistently commended for their professionalism and friendly, attentive service, contributing positively to the overall guest experience.
While the breakfast quality receives some praise, the additional charge and perceived cost do not always align with guest expectations. Similarly, the parking facilities could be improved, with guests noting the basic and exposed conditions, as well as the extra fee required for parking.
Overall, Holiday & Business Hotel offers a well-rounded and satisfying stay, marked by excellent location, attentive service, and clean accommodations, despite some areas for improvement in supplementary services like breakfast and parking.
Categories
Sustainability Journey
Family
Business
$
+6
Info
Summary of reviews
Summarized by AI
Star Hotel has garnered a variety of reviews across several categories, predominantly leaning towards positive experiences:
The hotel's location is largely appreciated for its strategic placement, particularly beneficial for travelers seeking a stay outside the busy city center. Proximity to local amenities such as markets and shops and the convenience of parking directly in front of rooms, add to its appeal. While it's noted to be far from central attractions, the overall accessibility and nearby services make it a suitable choice for certain travelers.
Breakfast at Star Hotel is generally well-received with many guests enjoying its quality, simplicity and the availability of custom-made omelettes and tasty coffee. The attentive service further enhances the breakfast experience. Although some guests desired more variety and raised concerns about the freshness of certain items, the affordable price and overall positive feedback make it a satisfactory option.
The rooms are praised for their practicality, spaciousness and cleanliness, offering good value for money. Guests find them comfortable and cozy with basic needs efficiently met. However, minor maintenance issues such as peeling wallpaper and over-frozen fridges did arise but were swiftly addressed by the responsive staff. Despite occasional mentions of strong smells and heating issues, the overall sentiment highlights a good balance of comfort and affordability.
Cleanliness in general receives commendation for well-maintained environments and attention to hygiene. However, specific concerns were raised about the condition of bed linens and blankets and the maintenance of bathrooms, indicating room for improvement in these areas.
The staff at Star Hotel consistently receive high praise for their helpfulness, attentiveness and excellent service. Guests feel warmly welcomed and well cared for, contributing significantly to positive experiences. Though isolated issues with reception staff inexperience and reservation mishaps were noted, the overall feedback remains highly positive.
The wifi experience is mixed; while some guests find the internet service in the rooms satisfactory, others mention it could be more robust with occasional weak signals and limited bandwidth noted.
Parking facilities at the hotel are well-regarded, featuring spacious and safe parking areas convenient right in front of rooms. This aspect significantly enhances the overall guest experience.
While feedback on the beds is mixed with comfort varying among guests, the general approach to practical accommodations and customer service keeps Star Hotel a commendable option for travelers.
Overall, Star Hotel delivers a generally positive experience with strengths in location, breakfast, room comfort and exceptional staff service, though there are minor areas for improvement particularly in cleanliness details and wifi quality.
The hotel's location is largely appreciated for its strategic placement, particularly beneficial for travelers seeking a stay outside the busy city center. Proximity to local amenities such as markets and shops and the convenience of parking directly in front of rooms, add to its appeal. While it's noted to be far from central attractions, the overall accessibility and nearby services make it a suitable choice for certain travelers.
Breakfast at Star Hotel is generally well-received with many guests enjoying its quality, simplicity and the availability of custom-made omelettes and tasty coffee. The attentive service further enhances the breakfast experience. Although some guests desired more variety and raised concerns about the freshness of certain items, the affordable price and overall positive feedback make it a satisfactory option.
The rooms are praised for their practicality, spaciousness and cleanliness, offering good value for money. Guests find them comfortable and cozy with basic needs efficiently met. However, minor maintenance issues such as peeling wallpaper and over-frozen fridges did arise but were swiftly addressed by the responsive staff. Despite occasional mentions of strong smells and heating issues, the overall sentiment highlights a good balance of comfort and affordability.
Cleanliness in general receives commendation for well-maintained environments and attention to hygiene. However, specific concerns were raised about the condition of bed linens and blankets and the maintenance of bathrooms, indicating room for improvement in these areas.
The staff at Star Hotel consistently receive high praise for their helpfulness, attentiveness and excellent service. Guests feel warmly welcomed and well cared for, contributing significantly to positive experiences. Though isolated issues with reception staff inexperience and reservation mishaps were noted, the overall feedback remains highly positive.
The wifi experience is mixed; while some guests find the internet service in the rooms satisfactory, others mention it could be more robust with occasional weak signals and limited bandwidth noted.
Parking facilities at the hotel are well-regarded, featuring spacious and safe parking areas convenient right in front of rooms. This aspect significantly enhances the overall guest experience.
While feedback on the beds is mixed with comfort varying among guests, the general approach to practical accommodations and customer service keeps Star Hotel a commendable option for travelers.
Overall, Star Hotel delivers a generally positive experience with strengths in location, breakfast, room comfort and exceptional staff service, though there are minor areas for improvement particularly in cleanliness details and wifi quality.
Categories
Sustainability Journey
Free Wi-Fi
Parking
$
+5
Info
Categories
Sustainability Journey
Free Wi-Fi
Parking
1 more hotel nearby!
$
+11
Info
Summary of reviews
Summarized by AI
Grand Suítes Family Resort is highly praised for its exceptional location, nestled amidst nature and providing stunning river views, making it ideal for beautiful sunsets and easy access to local attractions. Guests enjoy the modern, comfortable facilities, especially families who find the leisure options for children delightful. The city of Itá also leaves a positive impression with its infrastructure and enjoyable tours.
The breakfast at the resort is typically lauded for its wide variety and excellent quality, particularly the coffee, despite some minor criticisms about food replenishment and variety towards the end of the service period. Dinner experiences are more mixed with breakfast standing out as excellent while lunch and dinner sometimes fall short of expectations regarding selection and quality.
The rooms are spacious, clean and modern, featuring comfortable beds and large balconies. Guests appreciate the cleanliness and the range of amenities, though minor issues like malfunctioning TVs and occasional odors are noted. The resort's cleanliness is consistently praised with well-kept pools and facilities enhancing its reputation.
The professional, friendly and attentive staff significantly contribute to the positive guest experience. The pools are a standout feature, offering a variety of options for all preferences and ages, including heated and thermal pools. However, some inconsistencies in pool temperatures and cleanliness have been observed.
Parking is a mixed aspect with the availability of on-site parking but concerns about the area not being covered and insufficient spaces leading to some inconvenience. Despite these issues, the resort is well-regarded for family-friendly amenities, creating an ideal environment for family vacations. The accessible features of the resort are appreciated, ensuring a comfortable stay for all guests.
Overall, Grand Suítes Family Resort is commended for its location, modern facilities, cleanliness, pool variety and exceptional staff, making it a wonderful choice for families seeking a serene and enjoyable holiday. While minor improvements in dining and parking could enhance the experience, the resort remains a top choice for a comfortable and relaxing vacation.
The breakfast at the resort is typically lauded for its wide variety and excellent quality, particularly the coffee, despite some minor criticisms about food replenishment and variety towards the end of the service period. Dinner experiences are more mixed with breakfast standing out as excellent while lunch and dinner sometimes fall short of expectations regarding selection and quality.
The rooms are spacious, clean and modern, featuring comfortable beds and large balconies. Guests appreciate the cleanliness and the range of amenities, though minor issues like malfunctioning TVs and occasional odors are noted. The resort's cleanliness is consistently praised with well-kept pools and facilities enhancing its reputation.
The professional, friendly and attentive staff significantly contribute to the positive guest experience. The pools are a standout feature, offering a variety of options for all preferences and ages, including heated and thermal pools. However, some inconsistencies in pool temperatures and cleanliness have been observed.
Parking is a mixed aspect with the availability of on-site parking but concerns about the area not being covered and insufficient spaces leading to some inconvenience. Despite these issues, the resort is well-regarded for family-friendly amenities, creating an ideal environment for family vacations. The accessible features of the resort are appreciated, ensuring a comfortable stay for all guests.
Overall, Grand Suítes Family Resort is commended for its location, modern facilities, cleanliness, pool variety and exceptional staff, making it a wonderful choice for families seeking a serene and enjoyable holiday. While minor improvements in dining and parking could enhance the experience, the resort remains a top choice for a comfortable and relaxing vacation.
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Sustainability Journey
Family
Pool
Indoor Pool
Outdoor Pool
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