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Summary of reviewsTravelodge by Wyndham Charles Town - Harpers Ferry stands out for its prime location, conveniently situated near the Hollywood Casino and local racetrack, making it an ideal choice for visitors looking to explore nearby attractions. The proximity to shopping, dining options, and the availability of shuttles into the main town further enhance the appeal of staying here. Guests have frequently highlighted the friendly and welcoming staff, contributing to an overall pleasant experience.
The breakfast offered at the hotel is generally appreciated, with many guests enjoying a delicious and varied selection, including hot and kosher options that cater to diverse dietary needs. The inclusion of breakfast as part of the stay adds value, although some suggest having more cold options available.
Rooms at the Travelodge are well-regarded for their cleanliness and spaciousness, providing guests with a comfortable and relaxed atmosphere. Features such as fridges, coffee pots, and microwaves enhance guest comfort, despite minor issues like occasional plumbing and soundproofing concerns. Cleanliness, although receiving mixed reviews, generally meets basic sanitary standards, with positive remarks about room tidiness and comfort contributing to guest satisfaction.
The staff consistently earns high praise for their friendliness and helpfulness, with exceptional service noted especially from individuals like Tina and Diana. Beds receive varied feedback, with many guests finding them extremely comfortable, although some mention issues with quality and stability. Overall, Travelodge by Wyndham Charles Town - Harpers Ferry offers good value for its location and services, creating a welcoming environment for travelers. Show more
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Business Hotel
Accessible Hotel
Room Types
King Room with Roll-In Shower - Mobility Access/Non-SmokingThe double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Room - Non-SmokingThe double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Queen Room with Two Queen Beds - SmokingThe quadruple room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Guest Reviews
Location
Travelodge by Wyndham Charles Town - Harpers Ferry boasts an enviable location, ideally situated for those looking to explore the nearby attractions. The hotel is conveniently located right across from Hollywood Casino, offering easy access to the gaming action, and is also close to the local racetrack. Guests appreciate the convenience of having shuttles into the main town, and the proximity to shopping, restaurants, grocery stores, and even fast food options like McDonald's. Many reviewers highlight the excellent and convenient location of the hotel, emphasizing its benefits for those visiting Charles Town casino. Moreover, guests have commended the friendly and welcoming staff who contribute to a pleasant stay. The hotel offers good value with clean rooms and a satisfying breakfast, adding to the overall positive experience in this well-situated establishment.
Breakfast
The breakfast experience at Travelodge by Wyndham Charles Town - Harpers Ferry generally receives positive feedback from guests. Many visitors found the breakfast to be excellent, delicious, and enjoyable, with a varied selection that appeals to a wide range of tastes. The hotel offers hot breakfast options and even includes several kosher choices, catering to diverse dietary needs. Guests appreciated that breakfast was included in their stay, adding value to their accommodations. While a few noted that the breakfast was typical of what is expected from complimentary offerings, the positive remarks highlight the generous spread put out for guests each morning. However, there's a suggestion for more cold options to enhance the breakfast variety. Overall, the breakfast is well-received and contributes positively to the guest experience at the hotel.
Rooms
The Travelodge by Wyndham Charles Town - Harpers Ferry offers a generally pleasant experience when it comes to its rooms, with many guests praising the cleanliness and spaciousness. The rooms are highlighted as clean upon entry, providing a fresh and relaxed atmosphere. Visitors can expect comfortable beds, frequently described as extremely comfortable, contributing to a restful stay. Additionally, rooms are equipped with convenient amenities such as fridges, coffee pots, and microwaves, enhancing guest comfort. However, there are some areas where improvements could be made, such as occasional plumbing issues and soundproofing concerns. Despite minor drawbacks, the comfortable and clean rooms remain a notable aspect of this hotel.
Beds
The beds at Travelodge by Wyndham Charles Town - Harpers Ferry receive varied feedback from guests. Many visitors commend the comfort level of the beds, describing them as extremely comfortable and satisfactory. Several reviewers specifically highlight both the beds and pillows as being comfortable, contributing positively to their overall experience. However, some guests report issues with the quality and stability of the beds, mentioning concerns such as slidey bed frames or pillows that were hard and uncomfortable. A few guests found their beds less than ideal, citing discomfort due to lumpiness and the impression that the bed might break. Despite these concerns, the majority of reviews suggest that the beds contribute positively to a comfortable stay at the hotel.
Cleanliness
Nestled amid the scenic backdrop of Harpers Ferry, the Travelodge by Wyndham Charles Town presents a mixed picture when it comes to cleanliness. Many guests found the hotel clean, with some highlighting the tidiness of their rooms. The property is often described as being clean and comfortable, which adds to its appeal for visitors seeking a straightforward and cozy stay. The front desk staff are noted for their friendliness and helpful nature, contributing positively to the overall experience.
However, not all experiences mirror these sentiments. Some guests pointed out shortcomings, such as needing more attention to detail in the cleanliness of vinyl floors and bedding. Reports of unpleasant smells and noise disturbances were noted by a few. Instances of the property feeling run down were mentioned, with litter outside doors persisting for days. Although some encounters with cleanliness were less than ideal, for many, the basic sanitary requirements were satisfactorily met.
Staff
The staff at Travelodge by Wyndham Charles Town - Harpers Ferry generally receives high praise for their friendliness and helpfulness. Many guests highlight the warm and welcoming nature of the team, noting that they are attentive and genuinely concerned with ensuring a pleasant stay. Key individuals such as Tina and Diana are frequently mentioned for their exceptional service. The customer service is described as excellent, with the reception being particularly pleasant. While some guests experienced less positive interactions, the overall impression is that the staff is incredibly friendly, supportive, and true to the hotel's standards.
No, Travelodge by Wyndham Charles Town - Harpers Ferry doesn't have any pool.
No, a spa isn't available at Travelodge by Wyndham Charles Town - Harpers Ferry.
No, Travelodge by Wyndham Charles Town - Harpers Ferry doesn't allow dogs.
No, parking facilities aren't available at Travelodge by Wyndham Charles Town - Harpers Ferry.
No, Travelodge by Wyndham Charles Town - Harpers Ferry doesn't have a gym.