Comfort Suites Charleston West Ashley
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Summary of reviewsComfort Suites Charleston West Ashley enjoys a well-regarded reputation, thanks to its beneficial features and accommodating service with certain areas that guests consistently praise.
The hotel's prime location is frequently lauded for its convenience, situated near major roads and highways that provide easy access to historic Charleston, nearby beaches and various local attractions. Guests appreciate the proximity to restaurants, shopping, essential amenities, supermarkets and the airport, making it an excellent base for both leisure and business travelers.
Breakfast at Comfort Suites Charleston West Ashley receives high marks for variety and quality. Guests commend the plentiful options such as scrambled eggs, sausage, make-your-own waffles and unique items like cinnamon waffles and to-go breakfast bags. Although the menu can be repetitive, the overall dining experience is considered better than average compared to similar hotels.
The rooms are praised for being spacious, well-decorated and comfortable, often featuring mini or full-sized refrigerators. Cleanliness and comfort are generally noted with many appreciating the powerful showers and good accommodations. While some guests have reported occasional cleanliness issues or minor wear and tear, the general sentiment is positive, especially regarding bed comfort.
Cleanliness throughout the hotel is mostly seen as satisfactory with well-maintained common areas and comfortable, clean rooms. There are, however, sporadic reports of needed improvements, especially concerning detailed housekeeping and maintenance in certain areas.
The hotel's staff stands out for their exceptional service with many reviews highlighting their friendliness, professionalism and willingness to assist with any guest needs. This positive interaction significantly enhances the overall guest experience, often influencing repeat visits.
Guests also benefit from reliable free Wi-Fi, modern and well-equipped gym facilities and a small but enjoyable indoor heated pool, perfect for quick dips and entertaining children. Some mixed reviews on the pool's cleanliness do surface, but many find the amenity pleasant.
Overall, Comfort Suites Charleston West Ashley provides a consistent and enjoyable stay with commendable staff, comfortable accommodations and a prime location, making it a solid choice for travelers in Charleston.
Categories
The hotel's prime location is frequently lauded for its convenience, situated near major roads and highways that provide easy access to historic Charleston, nearby beaches and various local attractions. Guests appreciate the proximity to restaurants, shopping, essential amenities, supermarkets and the airport, making it an excellent base for both leisure and business travelers.
Breakfast at Comfort Suites Charleston West Ashley receives high marks for variety and quality. Guests commend the plentiful options such as scrambled eggs, sausage, make-your-own waffles and unique items like cinnamon waffles and to-go breakfast bags. Although the menu can be repetitive, the overall dining experience is considered better than average compared to similar hotels.
The rooms are praised for being spacious, well-decorated and comfortable, often featuring mini or full-sized refrigerators. Cleanliness and comfort are generally noted with many appreciating the powerful showers and good accommodations. While some guests have reported occasional cleanliness issues or minor wear and tear, the general sentiment is positive, especially regarding bed comfort.
Cleanliness throughout the hotel is mostly seen as satisfactory with well-maintained common areas and comfortable, clean rooms. There are, however, sporadic reports of needed improvements, especially concerning detailed housekeeping and maintenance in certain areas.
The hotel's staff stands out for their exceptional service with many reviews highlighting their friendliness, professionalism and willingness to assist with any guest needs. This positive interaction significantly enhances the overall guest experience, often influencing repeat visits.
Guests also benefit from reliable free Wi-Fi, modern and well-equipped gym facilities and a small but enjoyable indoor heated pool, perfect for quick dips and entertaining children. Some mixed reviews on the pool's cleanliness do surface, but many find the amenity pleasant.
Overall, Comfort Suites Charleston West Ashley provides a consistent and enjoyable stay with commendable staff, comfortable accommodations and a prime location, making it a solid choice for travelers in Charleston.
3-Star Hotel
Located in West Ashley, this Comfort Suites provides comfortable accommodations with suite-style rooms. It offers good value and convenient access to Charleston's attractions, making it a reliable choice.
Hotel with Indoor Pool
This hotel offers an indoor heated pool within its spacious accommodations, providing a comfortable and convenient option for guests seeking a swim or relaxation.
Hotel with Heated Pool
This hotel provides an indoor heated pool, offering a comfortable and accessible swimming facility for guests. The indoor setting ensures the pool is available for use throughout the year.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Comfort Suites Charleston West Ashley boasts a highly appreciated location, often highlighted for its central position in relation to historic Charleston and nearby beaches. The hotel is strategically placed at the intersection of major roads, offering easy access to downtown Charleston, restaurants and shopping areas. Guests appreciate its convenient proximity to highways, making it simple to reach various attractions around the Charleston area, including Folly Beach. Notably, many reviewers mention that essential amenities, supermarkets and dining options are just a short drive away.
The location is described as great for exploring both the city center and surrounding areas with some guests finding it particularly convenient for scheduled tours. Additionally, the hotel’s nearness to the airport and local highways like Savannah Hwy and I-526 was mentioned as advantageous for travelers.
Despite a couple of critiques about traffic and the area's busy nature, the overall sentiment reflects the location as beneficial and practical for a range of activities. The supportive staff and clean environment enhance the stay, ensuring that the location meets a variety of needs from shopping and dining to easy highway access. Overall, Comfort Suites Charleston West Ashley offers a well-placed, comfortable base for both business and leisure travelers.
The breakfast at Comfort Suites Charleston West Ashley receives generally positive feedback from guests, highlighting its variety and cleanliness. Many guests describe the breakfast as very good, excellent or even outstanding, offering a range of items like scrambled eggs, sausage, make-your-own waffles and occasionally cooked grits. The breakfast is noted for being plentiful with some guests impressed by the diverse options and others appreciating unique offerings like cinnamon waffles and to-go breakfast bags for early travelers.
While most find the food satisfying and the dining area clean and well-maintained, some guests feel the menu could benefit from more variety and changes over time. A few mention the food can be repetitive with the same eggs and sausage each day. Despite this, the overall impression of the breakfast is positive with guests often mentioning the friendly staff and the availability of coffee at all hours. Additionally, the breakfast service is described as better than average compared to other comparable hotels, sometimes even exceeding expectations.
Comfort Suites Charleston West Ashley offers a variety of room features that cater to different needs and preferences. Many guests appreciate the spaciousness of the rooms, often describing them as large or huge, which can comfortably accommodate families or provide ample space for relaxation. The rooms include convenient amenities such as mini refrigerators and some even feature full-sized fridges, ensuring a convenient stay.
For the most part, guests find the rooms clean and the beds comfortable, contributing to a pleasant and restful experience. Several reviews highlight the appealing room layouts and note that the rooms are well-decorated and comfortable. Additionally, many guests mention that the rooms were very clean and equipped with powerful showers, contributing to a comfortable stay.
However, some areas could use improvement. A few guests reported cleanliness issues, such as dust around the baseboards, stained carpets and peculiar odors. Inconsistencies in the air conditioning and occasional noise disruptions were also mentioned.
Despite these drawbacks, the overall consensus is that the rooms are clean, spacious and offer good accommodations. The hotel staff is generally seen as friendly and helpful and the rooms are often considered a good value given the size and amenities offered. The hotel has made a positive impression on many guests, making it a solid choice for a stay in Charleston West Ashley.
Comfort Suites Charleston West Ashley consistently impresses guests with its comfortable beds, making it an ideal choice for a restful night's sleep. Many reviews highlight the cleanliness and comfort of the mattresses and pillows, often noting that the bedding was clean and inviting. Guests frequently describe the beds as very comfortable, soft and even super comfy with some calling it the most comfortable mattress and pillows they've ever experienced in a hotel.
There are some mixed opinions with a few guests mentioning that the beds were either a bit too firm or saggy and issues with the pillows being too small or having a bad odor. However, these concerns are in the minority with the majority of feedback focusing on how enjoyable it was to sleep in these beds.
Rooms are noted for being a good size and cozy, often featuring a clean and convenient layout, sometimes with dividers between the sitting and bed areas. Apart from the occasional mention of a less-than-ideal sofa bed mattress, most guests find the overall sleeping arrangements to be comfortable and satisfying.
Overall, if bed comfort is a priority, Comfort Suites Charleston West Ashley appears to deliver a generally positive experience for its guests.
Comfort Suites Charleston West Ashley presents a mixed bag in terms of cleanliness according to guest reviews. Many visitors praised the property for being well-maintained, clean and comfortable, highlighting clean bathrooms, bedding and overall hotel conditions. Specific mentions of a warm and clean pool and clean, comfortable rooms were common positives.
However, there were numerous reports about needed improvements. Some guests noted maintenance issues and housekeeping inconsistencies. Specific problems included dirty bathtubs and showers, dusty corners, unclean floors, stained carpets, room odors and even reports of bed bugs and roaches. Areas such as the lobby and pool, at times, also appeared less clean with some remarks about unpleasant smells and garbage storage.
The general consensus reveals that while the hotel can provide a clean and comfortable stay, there are instances where thoroughness and attention to detail fall short with some areas requiring a deeper clean and better maintenance. Despite these issues, the positive reviews for cleanliness and comfort do suggest that experiences can vary significantly.
The reviews for Comfort Suites Charleston West Ashley highlight an overall positive experience with the hotel staff. Guests frequently describe the staff as friendly, welcoming and exceptionally helpful. Staff members at the front desk, including individuals like Charlene, are noted for their courteous demeanor and outstanding service, making guests feel at ease during their stay. There are multiple mentions of the staff going above and beyond with acts of assistance such as helping guests with luggage, providing local recommendations and quickly addressing any issues like room temperature adjustments.
The hotel consistently receives praise for the professional and supportive nature of the team. Friendly interactions from the front desk to the housekeeping staff contribute significantly to the positive guest experiences, prompting some to plan return visits. Despite a few isolated incidents where guests felt service fell short, the predominant sentiment is that the staff is attentive, personable and eager to provide a pleasant stay. This collective effort by the employees strongly enhances the overall comfort and satisfaction of the guests at this hotel.
The Comfort Suites Charleston West Ashley offers a range of amenities to enhance the guest experience, including convenient access to chilled water and dependable Wi-Fi. Many guests have commended the hotel for its good and functional Wi-Fi, which worked well during their stays. However, there were a few instances where the internet was slow or unavailable, which also impacted access to TV services. Despite these occasional hiccups, most visitors had no issues using the Wi-Fi and appreciated its availability throughout their stay.
The gym at Comfort Suites Charleston West Ashley enjoys mostly positive feedback from guests. It is characterized as modern and well-equipped, accommodating a wide variety of fitness needs with both new cardio machines and a selection of weights. The facilities are maintained well and guests appreciate having access to a nice fitness room during their stay. However, some reviewers mentioned a few areas for improvement, such as the cleanliness of the equipment and the need for a broader variety of exercise machines and weights, including benches. Overall, the gym provides a functional and beneficial workout space for visitors looking to maintain their fitness routines while traveling.
At Comfort Suites Charleston West Ashley, the indoor pool garners a mix of praise and concern from guests. The facility is often described as heated and warm, which many find enjoyable and particularly enticing for children. The indoor location of the pool receives positive mentions, making it a favorite spot for families and a fun feature that entertains little ones.
Cleanliness of the pool draws mixed reviews; while some guests note that the pool is clean and well-maintained, others have experienced issues, describing it as cloudy, slimy or with floating debris. Several reviews highlight that the pool area could benefit from more frequent cleaning and renovation.
The size of the pool is frequently noted as being small, which might not meet the expectations of all visitors. Nevertheless, it seems to suffice for quick dips and keeping kids entertained. On occasions when the heater was functional, the heated aspect of the pool was a delight for guests, adding a layer of comfort.
Overall, the indoor heated pool at Comfort Suites Charleston West Ashley appears to be a pleasant amenity for many, despite some issues with cleanliness and size.
Comfort Suites Charleston West Ashley is a three-star hotel that delivers solid amenities and services. Guests often highlight the courteous and professional service provided by the friendly and responsive staff, which exceeds expectations for a hotel of its class. The facilities include a clean, indoor heated pool and good quality TV sets, though some room facilities and bathroom fixtures do require attention and upgrading.
The hotel provides hot and well-cooked breakfast food, though the menu is quite limited and repetitive with slow restocking of items. While the refrigerators and room safes occasionally fail to function properly, the overall suite experience is positive with some rooms being newly renovated and featuring updated bathrooms. However, there are notable issues with general cleanliness with occasional room odors and visible stains.
Parking can be a challenge due to its limited space and the peculiar layout of the property lot, which has only one entrance and exit. Despite these drawbacks, the exceptional customer service and some clean, newly renovated rooms make Comfort Suites Charleston West Ashley a commendable choice within its three-star category.
Comfort Suites Charleston West Ashley is highly recommended for business travelers due to its excellent business facilities and ideal location. The business center is particularly praised for being well-equipped and perfect for work purposes. Guests appreciate the easy access and the convenience it provides for business trips. The rooms are clean and the free WiFi is a notable plus, contributing to a productive stay. Excellent and friendly customer service further enhances the experience, making it a top choice for anyone on a business trip.
Comfort Suites Charleston West Ashley receives positive feedback for its accessibility features. Guests find this hotel conveniently accessible by car and appreciate its location near the highway, which makes transport an easy task. The proximity to various restaurants adds to the convenience for visitors. Rooms and services meet expectations for individuals with disabilities, featuring easily accessible toilet handles and other helpful facilities. Although the shower area lacks sufficient grab bars and has a slippery bottom, the overall experience in terms of accessibility is highly regarded, making it suitable for all guests, including those with special needs.
The heated indoor pool at Comfort Suites Charleston West Ashley generally garners positive feedback for being clean and well-maintained. Guests appreciate that the pool is small but perfectly suited for little kids. Despite a few instances where the heater was not working or the pool lacked cleanliness, the heated pool remains a valued amenity for many visitors.
'Comfort Suites Charleston West Ashley' features an indoor pool that has received generally positive feedback from guests. Many reviews highlight the pool as being a nice, clean and warm amenity. The cleanliness of the pool is consistently noted with guests appreciating its well-maintained condition. The heated aspect of the pool is positively mentioned as well, although there have been occasional remarks about the heater being out of service. Overall, the indoor pool is regarded as a good, enjoyable facility by guests.
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Location
The location is described as great for exploring both the city center and surrounding areas with some guests finding it particularly convenient for scheduled tours. Additionally, the hotel’s nearness to the airport and local highways like Savannah Hwy and I-526 was mentioned as advantageous for travelers.
Despite a couple of critiques about traffic and the area's busy nature, the overall sentiment reflects the location as beneficial and practical for a range of activities. The supportive staff and clean environment enhance the stay, ensuring that the location meets a variety of needs from shopping and dining to easy highway access. Overall, Comfort Suites Charleston West Ashley offers a well-placed, comfortable base for both business and leisure travelers.
Breakfast
While most find the food satisfying and the dining area clean and well-maintained, some guests feel the menu could benefit from more variety and changes over time. A few mention the food can be repetitive with the same eggs and sausage each day. Despite this, the overall impression of the breakfast is positive with guests often mentioning the friendly staff and the availability of coffee at all hours. Additionally, the breakfast service is described as better than average compared to other comparable hotels, sometimes even exceeding expectations.
Rooms
For the most part, guests find the rooms clean and the beds comfortable, contributing to a pleasant and restful experience. Several reviews highlight the appealing room layouts and note that the rooms are well-decorated and comfortable. Additionally, many guests mention that the rooms were very clean and equipped with powerful showers, contributing to a comfortable stay.
However, some areas could use improvement. A few guests reported cleanliness issues, such as dust around the baseboards, stained carpets and peculiar odors. Inconsistencies in the air conditioning and occasional noise disruptions were also mentioned.
Despite these drawbacks, the overall consensus is that the rooms are clean, spacious and offer good accommodations. The hotel staff is generally seen as friendly and helpful and the rooms are often considered a good value given the size and amenities offered. The hotel has made a positive impression on many guests, making it a solid choice for a stay in Charleston West Ashley.
Beds
There are some mixed opinions with a few guests mentioning that the beds were either a bit too firm or saggy and issues with the pillows being too small or having a bad odor. However, these concerns are in the minority with the majority of feedback focusing on how enjoyable it was to sleep in these beds.
Rooms are noted for being a good size and cozy, often featuring a clean and convenient layout, sometimes with dividers between the sitting and bed areas. Apart from the occasional mention of a less-than-ideal sofa bed mattress, most guests find the overall sleeping arrangements to be comfortable and satisfying.
Overall, if bed comfort is a priority, Comfort Suites Charleston West Ashley appears to deliver a generally positive experience for its guests.
Cleanliness
However, there were numerous reports about needed improvements. Some guests noted maintenance issues and housekeeping inconsistencies. Specific problems included dirty bathtubs and showers, dusty corners, unclean floors, stained carpets, room odors and even reports of bed bugs and roaches. Areas such as the lobby and pool, at times, also appeared less clean with some remarks about unpleasant smells and garbage storage.
The general consensus reveals that while the hotel can provide a clean and comfortable stay, there are instances where thoroughness and attention to detail fall short with some areas requiring a deeper clean and better maintenance. Despite these issues, the positive reviews for cleanliness and comfort do suggest that experiences can vary significantly.
Staff
The hotel consistently receives praise for the professional and supportive nature of the team. Friendly interactions from the front desk to the housekeeping staff contribute significantly to the positive guest experiences, prompting some to plan return visits. Despite a few isolated incidents where guests felt service fell short, the predominant sentiment is that the staff is attentive, personable and eager to provide a pleasant stay. This collective effort by the employees strongly enhances the overall comfort and satisfaction of the guests at this hotel.
Wi-Fi
Gym
Pool
Cleanliness of the pool draws mixed reviews; while some guests note that the pool is clean and well-maintained, others have experienced issues, describing it as cloudy, slimy or with floating debris. Several reviews highlight that the pool area could benefit from more frequent cleaning and renovation.
The size of the pool is frequently noted as being small, which might not meet the expectations of all visitors. Nevertheless, it seems to suffice for quick dips and keeping kids entertained. On occasions when the heater was functional, the heated aspect of the pool was a delight for guests, adding a layer of comfort.
Overall, the indoor heated pool at Comfort Suites Charleston West Ashley appears to be a pleasant amenity for many, despite some issues with cleanliness and size.
3 Star
The hotel provides hot and well-cooked breakfast food, though the menu is quite limited and repetitive with slow restocking of items. While the refrigerators and room safes occasionally fail to function properly, the overall suite experience is positive with some rooms being newly renovated and featuring updated bathrooms. However, there are notable issues with general cleanliness with occasional room odors and visible stains.
Parking can be a challenge due to its limited space and the peculiar layout of the property lot, which has only one entrance and exit. Despite these drawbacks, the exceptional customer service and some clean, newly renovated rooms make Comfort Suites Charleston West Ashley a commendable choice within its three-star category.
Business
Accessible
Heated Pool
Indoor Pool
Yes, Comfort Suites Charleston West Ashley has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Suites Charleston West Ashley.
No, Comfort Suites Charleston West Ashley doesn't allow dogs.
No, parking facilities aren't available at Comfort Suites Charleston West Ashley.
Yes, Comfort Suites Charleston West Ashley has a gym.
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