Hotel Indigo Mount Pleasant by IHG
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Summary of reviewsHotel Indigo Mount Pleasant by IHG, receives high marks from guests for several key aspects of their stay. The hotel's location is frequently praised as superb and perfectly situated, providing easy access to both Charleston’s historic district and the nearby Isle of Palms. This prime position, just five minutes over the bridge from central Charleston, makes it an excellent base for both sightseeing and beach visits.
The breakfast experience is generally celebrated with guests lauding the quality and taste of the food, especially the coffee. The option to order from a menu and dine by the pool boosts the appeal. While there are some minor drawbacks such as preferences for a buffet-style breakfast or complaints about long waits, the overall feedback on breakfast remains highly positive.
Rooms at Hotel Indigo are noted for their spaciousness, modern design and comfort. Guests particularly appreciate the comfort of the beds and the overall aesthetics. Though there are occasional issues like noisy air conditioners and minor housekeeping lapses, these do little to overshadow the generally favorable reception.
Cleanliness is another strong point with many guests commending the hotel's stylish and neat appearance, both in the rooms and communal areas. Nevertheless, a few reviews mention sporadic housekeeping issues, including missed cleanings and specific cleanliness concerns in some areas.
The staff at Hotel Indigo are frequently highlighted for their exceptional service. Described as friendly, helpful and professional, staff members contribute significantly to the welcoming atmosphere of the hotel. Specific employees receive special mentions, showcasing the team's dedication to guest satisfaction.
The pool area stands out as a major highlight, receiving repeated accolades for its beauty and relaxing ambiance. Guests enjoy the resort-like feel, enhanced by the nearby bar, occasional live music and delicious drinks. The pool’s inviting setting and attentive staff make it a top feature of the hotel.
Lastly, the comfort of the hotel beds garners significant praise with many guests finding them extremely comfortable and conducive to restful sleep. Despite some reports of the beds not being made daily, the overall sentiment towards the beds remains very positive.
Overall, Hotel Indigo Charleston - Mount Pleasant is highly recommended for its convenient location, exceptional service, welcoming atmosphere and various amenities, making it a favored choice for travelers.
Categories
The breakfast experience is generally celebrated with guests lauding the quality and taste of the food, especially the coffee. The option to order from a menu and dine by the pool boosts the appeal. While there are some minor drawbacks such as preferences for a buffet-style breakfast or complaints about long waits, the overall feedback on breakfast remains highly positive.
Rooms at Hotel Indigo are noted for their spaciousness, modern design and comfort. Guests particularly appreciate the comfort of the beds and the overall aesthetics. Though there are occasional issues like noisy air conditioners and minor housekeeping lapses, these do little to overshadow the generally favorable reception.
Cleanliness is another strong point with many guests commending the hotel's stylish and neat appearance, both in the rooms and communal areas. Nevertheless, a few reviews mention sporadic housekeeping issues, including missed cleanings and specific cleanliness concerns in some areas.
The staff at Hotel Indigo are frequently highlighted for their exceptional service. Described as friendly, helpful and professional, staff members contribute significantly to the welcoming atmosphere of the hotel. Specific employees receive special mentions, showcasing the team's dedication to guest satisfaction.
The pool area stands out as a major highlight, receiving repeated accolades for its beauty and relaxing ambiance. Guests enjoy the resort-like feel, enhanced by the nearby bar, occasional live music and delicious drinks. The pool’s inviting setting and attentive staff make it a top feature of the hotel.
Lastly, the comfort of the hotel beds garners significant praise with many guests finding them extremely comfortable and conducive to restful sleep. Despite some reports of the beds not being made daily, the overall sentiment towards the beds remains very positive.
Overall, Hotel Indigo Charleston - Mount Pleasant is highly recommended for its convenient location, exceptional service, welcoming atmosphere and various amenities, making it a favored choice for travelers.
Hotel for Honeymoon
This hotel provides a stylish and comfortable stay with a focus on local art and design. Its location in Mount Pleasant offers easy access to both Charleston and the beaches. The hotel's unique atmosphere and attention to detail make it a memorable choice.
Dog Friendly Hotel
This hotel is conveniently located and has amenities such as a resort-style pool and fitness facility. Up to two dogs of up to 80 pounds each are allowed in pet-friendly rooms for a one-time fee.
3-Star Hotel
Located in Mount Pleasant, this Hotel Indigo offers stylish accommodations with a unique and local flair. It provides comfortable rooms and convenient access to Charleston's attractions, making it a reliable and memorable choice.
Hotel with Heated Pool
This hotel provides a heated resort-style outdoor pool and a heated patio. The pool terrace is beautifully designed and lined by palm trees, firepits, and cozy cabanas, offering a pleasant and comfortable outdoor swimming environment.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Hotel Indigo Charleston - Mount Pleasant enjoys glowing praise for its superb location, frequently highlighted as perfect and conveniently situated. Guests appreciate the hotel's proximity to Charleston with easy drives to both the historic city and the nearby Isle of Palms. Many find it ideally close to various attractions, ensuring that everything is accessible. The hotel's nearness to the beach and Charleston is particularly noted, making it an excellent base for sightseeing trips.
The combination of an excellent location and great amenities, such as a pleasant pool area, enhances the overall experience for visitors. A clean and well-designed property, Hotel Indigo also boasts spacious parking and friendly, helpful staff, adding to its appeal. Its boutique style and top-notch customer service further contribute to positive reviews. The property’s position just 5 minutes over the bridge from the center of Charleston is emphasized as especially convenient. In summary, Hotel Indigo Charleston - Mount Pleasant is extensively praised for its prime and perfect location, making it a top choice for travelers.
Hotel Indigo Charleston - Mount Pleasant delights its guests with a consistently praised breakfast experience. Many guests found the breakfast food to be amazing and noted the excellence of both the breakfast and the coffee. The option to have breakfast included with the room received positive feedback and several guests described the breakfast as wonderful and the best they have ever eaten in a hotel.
The opportunity to order from a menu and enjoy breakfast outside by the pool added to the overall pleasant experience for some. Guests also appreciated the friendly staff and the quality of the breakfast, describing it as excellent and far superior compared to chain hotels.
However, not all feedback was entirely positive. A few guests expressed a preference for a buffet-style breakfast for the price they paid and some felt the selection was limited. Additionally, there were occasional complaints about long waits in line and a handful of guests were disappointed by the lack of complimentary breakfast.
Despite these minor drawbacks, the overwhelmingly positive reviews suggest that breakfast at Hotel Indigo Charleston - Mount Pleasant is a highlight for many visitors.
Hotel Indigo Mount Pleasant by IHG, garners praise for its spacious, modern and stylish rooms. Guests consistently highlight the comfort of the beds and pillows, which contribute significantly to a restful stay. The hotel's aesthetic appeal is bolstered by its clean and well-decorated rooms, which many found perfectly clean upon arrival. The property also boasts a terrific pool area and a very convenient location that adds to the overall positive experience.
However, there are a few areas where the hotel falls short. Some guests encountered noisy air conditioners and found the temperature control in the rooms a bit challenging to navigate. While the rooms are generally clean and nicely updated, a few guests noted some fixtures and fittings of lower quality and occasional lapses in daily housekeeping services. More attention to detail, particularly in the bathrooms and ensuring thorough daily cleaning could enhance the overall guest experience. Despite these minor setbacks, the hotel offers a comfortable and pleasant stay for its visitors.
Hotel Indigo Charleston - Mount Pleasant is often praised for its beds, described by guests as comfortable, super comfy and incredibly soft. The overall sentiment towards the beds is highly positive with many guests highlighting their comfort as a noteworthy feature. However, some guests mentioned that the beds weren’t made daily and rooms were not cleaned every day. Despite this, the comfort of the beds seems to stand out as a key strength of the hotel experience.
Hotel Indigo Mount Pleasant by IHG, offers guests a generally positive experience, especially in terms of cleanliness and comfort. Many reviewers praised the rooms and the overall property for being clean, stylish and comfortable. The facility, including the entryway and restaurant, is frequently noted for its high cleanliness standards. Guests appreciated the hotel’s clean and convenient location, as well as its chic room décor and inviting pool area. The bar and restaurant received compliments as well, adding to the pleasant stay experience.
However, some reviews mentioned occasional issues with housekeeping and cleanliness. There were specific complaints about the cleanliness of certain rooms and areas like the pool cabanas, as well as some remarks about insects and missed cleaning days. Despite these few negative points, the majority of reviews reflect a positive view of the hotel’s cleanliness and overall guest experience.
Guests at Hotel Indigo Charleston - Mount Pleasant frequently highlight the exceptional service provided by the hotel's staff. Words like friendly, helpful, accommodating and kind appear consistently among the reviews, reflecting a strong positive impression. The staff, from the front desk to dining area personnel, are praised for their friendliness and professionalism. Specific mentions of certain staff members, such as Lisa in the restaurant and the knowledgeable on-duty manager, exemplify the team's commitment to guest satisfaction. Even in dealing with challenging situations, the staff maintain their professionalism. The pool waitstaff and general service teams are noted for being attentive and accommodating, creating a welcoming atmosphere for guests, including those with unique requests or traveling with pets. Despite one less favorable encounter with a front desk staff member, the overwhelming sentiment is one of exceptional hospitality and quality service, making the hotel a well-regarded choice for visitors.
The reviews for Hotel Indigo Mount Pleasant by IHG, highlight the pool area as a standout feature. Guests repeatedly praised the pool's beauty and the inviting outdoor area, describing it as amazing, lovely and terrific. The resort-like ambiance, complemented by the presence of a nearby bar and the occasional live music, adds to the pool's appeal. Families and individuals alike enjoyed relaxing on lounge chairs in the pool itself and found the drinks to be delicious. The friendly and awesome staff further enhance the experience, contributing to the overall positive impression of the pool area.
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Location
The combination of an excellent location and great amenities, such as a pleasant pool area, enhances the overall experience for visitors. A clean and well-designed property, Hotel Indigo also boasts spacious parking and friendly, helpful staff, adding to its appeal. Its boutique style and top-notch customer service further contribute to positive reviews. The property’s position just 5 minutes over the bridge from the center of Charleston is emphasized as especially convenient. In summary, Hotel Indigo Charleston - Mount Pleasant is extensively praised for its prime and perfect location, making it a top choice for travelers.
Breakfast
The opportunity to order from a menu and enjoy breakfast outside by the pool added to the overall pleasant experience for some. Guests also appreciated the friendly staff and the quality of the breakfast, describing it as excellent and far superior compared to chain hotels.
However, not all feedback was entirely positive. A few guests expressed a preference for a buffet-style breakfast for the price they paid and some felt the selection was limited. Additionally, there were occasional complaints about long waits in line and a handful of guests were disappointed by the lack of complimentary breakfast.
Despite these minor drawbacks, the overwhelmingly positive reviews suggest that breakfast at Hotel Indigo Charleston - Mount Pleasant is a highlight for many visitors.
Rooms
However, there are a few areas where the hotel falls short. Some guests encountered noisy air conditioners and found the temperature control in the rooms a bit challenging to navigate. While the rooms are generally clean and nicely updated, a few guests noted some fixtures and fittings of lower quality and occasional lapses in daily housekeeping services. More attention to detail, particularly in the bathrooms and ensuring thorough daily cleaning could enhance the overall guest experience. Despite these minor setbacks, the hotel offers a comfortable and pleasant stay for its visitors.
Beds
Cleanliness
However, some reviews mentioned occasional issues with housekeeping and cleanliness. There were specific complaints about the cleanliness of certain rooms and areas like the pool cabanas, as well as some remarks about insects and missed cleaning days. Despite these few negative points, the majority of reviews reflect a positive view of the hotel’s cleanliness and overall guest experience.
Staff
Pool
Yes, Hotel Indigo Mount Pleasant by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Indigo Mount Pleasant by IHG.
Yes, Hotel Indigo Mount Pleasant by IHG welcomes dogs.
Yes, parking facilities are available at Hotel Indigo Mount Pleasant by IHG.
Yes, Hotel Indigo Mount Pleasant by IHG has a gym.
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