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Hilton Charlotte Uptown

Charlotte , 222 East Third Street (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Charlotte Uptown is a highly recommended hotel for travelers looking for a convenient location and exceptional cleanliness. Guests rave about the hotel's central location, which puts them within walking distance of numerous attractions and restaurants. While some guests had mixed opinions regarding the breakfast, the majority were pleased with the breakfast buffet and the exceptional presentation. The rooms are consistently praised for their cleanliness, spaciousness and comfortable beds. The hotel's staff is highly praised for their courteous and accommodating service with specific employees singled out for their exceptional service. While the parking situation can be a bit tricky, the hotel's convenient location and on-site parking make it a good choice for families and travelers. Overall, the Hilton Charlotte Uptown provides a great stay with great staff and is a solid choice for travelers who value a spotless hotel experience.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Pool Lap Lanes

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Pool Lap Lanes

Room Types

Deluxe King Room with City View This room features a flat-screen TV with cable and tea- and coffee-making facilities.

Deluxe Corner King Room with City View This room features a flat-screen TV with cable and tea- and coffee-making facilities.

King Room with Bath Tub and City View - Mobility/Hearing Access This accessible room features tea- and coffee-making facilities and a flat-screen TV with cable.

Deluxe King Room This room features a flat-screen cable TV and coffee-making facilities.

King Room with City View and Roll-in Shower - Mobility and Hearing Access This accessible room features a flat-screen cable TV, roll-in shower, and city view. Visual door and telephone alarms are also included.

King Corner Studio Suite The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Deluxe Queen Room with Two Queen Beds and City View The quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe Queen Room with Two Queen Beds This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

King Studio Suite The spacious suite provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels.

Junior King Suite with Seating Area The spacious suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels.

Premium King Room with City View The spacious double room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

Premium Queen Room with Two Queen Beds and City View The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Premium One-Bedroom King Suite The spacious suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.

About Hilton Charlotte Uptown

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Guest Reviews

8.6

Very Good

Location

Guests rave about the location of the Hilton Charlotte Uptown with many mentioning the hotel's central location that puts them within walking distance of numerous attractions and restaurants. The hotel is conveniently located near the Spectrum Center and the convention center and some guests even found the location perfect for attending concerts. Despite some hidden fees and issues with parking, guests feel very safe and satisfied with the hotel's location. For those looking to explore or attend events in Charlotte, the Hilton Charlotte Uptown's location is top-notch.

Breakfast

Guests had mixed opinions regarding the breakfast at Hilton Charlotte Uptown. Some were disappointed that breakfast was not complimentary and had to be paid for separately, while others were pleased with the breakfast buffet. The breakfast presentation was exceptional and guests loved the made-to-order omelets. However, some guests found that the food was cold, tasteless or below average and water was expensive. Despite this, guests liked the great variety and good value of the breakfast bar. Some suggest that breakfast should be included in the price of the stay. Advice given is to check in at the front desk instead of using the app to receive helpful information about breakfast and other amenities, such as the nearby train.

Rooms

If you're looking for a great hotel in a convenient location, the Hilton Charlotte Uptown is definitely worth considering. Guests consistently praise the cleanliness of the rooms with many describing them as spacious, comfortable and set up nicely. Some guests have complained about the room being on the small side and there have been some issues with temperature control and noise from neighboring rooms. However, most guests seem very happy with their stay, describing the rooms as super clean with plenty of convenient plugs, a large desk and a lighted makeup mirror. The view is also a highlight for many guests with some describing it as beautiful and others saying it's like something out of a picture. While some guests have suggested that the rooms need updating or that they weren't worth the price they paid, others have been very impressed and have called the rooms "amazing" and "nice." If you're someone who prioritizes comfortable beds, you're in luck—the Hilton Charlotte Uptown seems to be doing something right in that department with many guests commenting on how comfortable the beds are. All in all, while there are some minor quibbles here and there, most guests seem to be very happy with their room at this hotel.

Beds

The Hilton Charlotte Uptown boasts comfortable beds and pillows, providing guests with a good night's sleep. Some guests describe the beds as exceptionally comfortable, while others simply say they are comfortable. Great views of the city can be enjoyed from the rooms with the added bonus of a soft and comfortable bed. Noise reduction in the rooms ensures a peaceful stay and the convenient location of the hotel is also a plus. However, a few guests did mention that their bed was not very comfortable or that the mattress was hard or lumpy. Overall, the hotel's beds receive positive reviews from guests.

Cleanliness

The Hilton Charlotte Uptown is a top choice for travelers who prioritize cleanliness. The hotel is known for its well-maintained rooms and common areas with many guests commenting on how clean everything was during their stay. Staff members are also praised for their attention to detail and for keeping the hotel in great shape. Visitors have described the rooms as spacious, clean and comfortable with many appreciating the high-quality towels and bedding. While a few guests mentioned issues with cleanliness, such as mildew around the faucet or dust on furniture, these were rare exceptions in an otherwise immaculate hotel. Overall, guests have been left impressed by the impeccable cleanliness at the Hilton Charlotte Uptown, making it a solid choice for travelers who value a spotless hotel experience.

Staff

The Hilton Charlotte Uptown boasts an exceptional staff that is highly praised by guests. From the front desk to valet, guests consistently report courteous and accommodating service from the welcoming and informative staff. Employees are described as professional, attentive and sweet. Specific employees are even singled out for their exceptional service. Daniel the bartender receives high praise and the valet Zack is described as very nice and helpful. The restaurant staff at Coastal also impresses guests with their excellent service. While there were a few reports of unfriendly or uptight staff, these are the exception rather than the norm. Overall, the Hilton Charlotte Uptown provides a great stay with great staff.

Parking

The parking situation at the Hilton Charlotte Uptown can be a bit tricky with some guests having difficulty finding a space even after paying. However, valet parking is available, although it can take some time to retrieve your car. The parking garage is tight and confusing with some guests feeling that safety precautions need to be improved. Parking is not free with fees ranging from $10 to $50 per night. Some guests feel that the parking fees are too expensive and should be included in the room rate. Despite some challenges, the hotel's convenient location and on-site parking make it a good choice for families and travelers.

4 Star

The Hilton Charlotte Uptown received a range of reviews from guests, but the majority were positive. Many guests found their stay to be superb or exceptional, enjoying the fine facilities and services offered by the hotel. The breakfast was particularly praised as excellent. Some guests had a good or very good experience and mentioned that their stay was enjoyable and seamless. The hotel also provided good value for many guests with some describing it as 'bom custo benefício'. However, there were a few disappointed guests who wouldn't stay again and felt that the level of service was only 3-star. Despite this, overall the hotel was reviewed positively and provided a nice stay for many guests.

Yes, Hilton Charlotte Uptown has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.

No, a spa isn't available at Hilton Charlotte Uptown.

No, Hilton Charlotte Uptown doesn't allow dogs.

Yes, parking facilities are available at Hilton Charlotte Uptown.

No, Hilton Charlotte Uptown doesn't have a gym.

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