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Summary of reviewsThe Hilton Garden Inn Chattanooga/Hamilton Place excels in several key areas, making it a favored choice for both leisure and business travelers. The hotel's prime location near Hamilton Place and Interstate 75 offers convenient access to shopping, dining, and popular attractions while maintaining a peaceful and secure atmosphere, which appeals especially to solo travelers and those en route to Florida. Guests appreciate the hotel's clean and well-maintained facilities, contributing to a positive and comfortable experience.
Breakfast at the hotel receives high praise for its quality, variety, and attentive service, with guests noting the made-to-order options like omelets and the cheerful service from the waitstaff. Though breakfast is not complimentary, many find it worth the additional cost due to the freshness and flexibility offered.
Rooms are frequently highlighted for being clean, spacious, and modern, with thoughtful amenities like refrigerators and Keurig coffee makers. The staff's warmth and professionalism stand out, often described with terms such as "amazing" and "phenomenal." Their commitment to exceptional hospitality enhances the overall experience, making guests feel welcomed and cared for.
The indoor heated pool is an attractive feature for families, offering a fun and relaxing environment. Though there are occasional mentions of minor issues with cleanliness, the pool is generally well-received. Families also appreciate the spacious accommodations and the hotel's proximity to family-friendly activities.
Guests consistently praise the comfort of the beds, describing them as luxurious and plush, which is a significant factor in their return visits. Although the hotel provides an overall satisfying experience consistent with Hilton Garden Inn's three-star standard, some guests have noted areas for improvement in terms of modernity and maintenance in certain aspects like the lobby and elevators.
Overall, Hilton Garden Inn Chattanooga/Hamilton Place offers a blend of comfort, convenient location, and exceptional service, making it a popular choice for visitors seeking a pleasant and accommodating stay. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is Tennessee Green Hospitality Certified and holds ISO 14001, ISO 50001, and ISO 9001 certifications. It is also a Trip Advisor Green Leader Bronze Level and features EV charging, energy-saving switches, LED lighting, recycling, and water-efficient showers.
Hotel for Honeymoon
The Hilton Garden Inn Chattanooga/Hamilton Place offers comfortable rooms and amenities such as an indoor pool and on-site dining. It provides a relaxing and convenient option for couples celebrating their honeymoon.
Hotel with Swimming Pool
This hotel provides an indoor pool for guests. The Hilton Garden Inn is known for its comfortable accommodations and helpful service.
Heated Pool Indoor Pool
Business Hotel
Hilton Garden Inn Chattanooga/Hamilton Place offers meeting and event spaces. It provides comfortable accommodations and essential business amenities. The hotel is well-suited for business travelers seeking convenience and comfort.
Hotel with Gym
The hotel has a fitness center for guests who want to maintain their workout routine.
3-Star Hotel
This hotel is located near Hamilton Place and offers standard amenities. It is suitable for both business and leisure travelers.
Hotel with Indoor Pool
This hotel is equipped with an indoor pool, providing a convenient option for guests looking to swim or relax indoors.
Hotel with Heated Pool
This hotel offers a heated indoor pool. Reviews from guests indicate that the pool facilities are considered great.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Room Types
King RoomThis room features a microwave, small refrigerator, and cable television. Coffee-making facilities are also included.
Queen Room with Two Queen BedsThis room features a microwave, small refrigerator, and cable television. Coffee-making facilities are also included.
Junior King Suite with Sofa BedThis spacious suite features a microwave, small refrigerator, and cable television. Coffee-making facilities are also included.
King Room with Tub - Mobility and Hearing AccessThis accessible non-smoking room features a flat-screen cable TV.
Two Queen Suite - Hearing Accessible This non-smoking accessible suite features a flat-screen cable TV and shower.
Guest Reviews
8.6
Very Good
Location
The Hilton Garden Inn Chattanooga/Hamilton Place enjoys a reputation for its prime location, gracefully positioned near Hamilton Place and conveniently accessible from Interstate 75. Guests frequently praise its proximity to a myriad of shopping and dining options, all within walking distance. Despite its location, the hotel maintains a peaceful atmosphere away from the downtown hustle and bustle, offering easy access without sacrificing tranquility. This area is deemed safe, especially commendable for solo travelers, and is a short drive from Chattanooga's vibrant downtown and popular attractions like Rock City. Additionally, the hotel is favored by travelers en route to Florida, finding it a practical stop with plenty of gastronomic delights nearby. Visitors appreciate the clean and well-maintained facility, highlighting its exceptional comfort and inviting ambiance.
Breakfast
At Hilton Garden Inn Chattanooga/Hamilton Place, guests can expect a delightful breakfast experience that garners much praise for its quality and service. The breakfast, although not complimentary, is often described as excellent and fantastically prepared, offering a range of made-to-order options such as omelets, sausages, and fresh bagels. The freshness and variety of the buffet make it a nice feature for morning dining, while the clean and updated setting enhances the experience. Guests particularly appreciate the delicious breakfasts, which they enjoy daily during their stay.
While the breakfast might not be included in the room rate, many guests still consider it worth the additional cost, finding the food very good for a small restaurant setup at the hotel. The attentive staff, highlighted by the friendly and professional waitresses, ensure the service is cheerful and accommodating, often leaving guests with a positive impression of their morning meal.
For those who dine here, choosing between the buffet or ordering individual selections ensures flexibility and satisfaction. Despite the extra charge for the breakfast, the consensus among guests points to a top-notch morning dining experience that is not to be missed.
Rooms
The Hilton Garden Inn Chattanooga/Hamilton Place consistently offers guests clean, comfortable, and spacious accommodations. Visitors often emphasize the cleanliness and modern feel of the rooms, with many appreciating their large size and well-thought-out amenities like a refrigerator, microwave, and Keurig coffee maker. The hotel’s staff is noted for being extremely polite, kind, and attentive, contributing to a positive guest experience from arrival to departure. Guests commend the comfort of the beds, often highlighting the variety and quality of pillows available. Despite a few mentions of issues such as room setup for fewer guests or an occasional odd smell, the overall consensus is that the rooms provide a restful and inviting retreat. The hotel’s quiet atmosphere and convenient location in a good attraction area further enhance the appeal for those seeking a pleasant stay.
Beds
At the Hilton Garden Inn Chattanooga/Hamilton Place, guests frequently praise the beds as being incredibly comfortable, often describing them as one of the best aspects of their stay. Visitors highlight the luxurious and plush nature of the mattresses and pillows, making them feel as if they were sleeping on a heavenly cloud. Many visitors return specifically for the quality of the beds, noting that they are a major reason for choosing this hotel. The rooms are generally quiet, further enhancing a restful night's sleep. While there are occasional reports of issues such as worn mattresses or misplaced box springs, these are exceptions to the overwhelmingly positive feedback about the bed comfort at this hotel.
Cleanliness
The Hilton Garden Inn Chattanooga/Hamilton Place consistently impresses visitors with its remarkable cleanliness and modern amenities. Guests frequently commend the hotel for its exceptionally clean rooms, which are often described as spacious, comfortable, and updated. The property itself exudes a well-maintained and sanitary atmosphere, supported by extraordinary sanitary precautions, reflecting the hotel’s commitment to maintaining high cleanliness standards.
The staff play a crucial role in enhancing the overall experience, being frequently described as friendly, helpful, and professional. This reliable level of service contributes significantly to the pleasant stay many experience at this establishment. Guests also appreciate the convenient location, which provides easy access to numerous shops and eateries.
The hotel offers guests a comfortable, inviting environment with modern facilities that include a small but pleasant indoor pool. The attention to detail in terms of cleanliness and customer service consistently leaves guests satisfied and eager to return for future visits.
Staff
At the Hilton Garden Inn Chattanooga/Hamilton Place, the focus is undeniably on exceptional service. Guests consistently praise the staff for their warmth, friendliness, and attentiveness. Descriptions such as "amazing," "phenomenal," and "top notch" are frequently used, highlighting the team's commitment to creating an inviting and helpful atmosphere. Staff members are reported to be courteous and accommodating, often going above and beyond to meet guests' needs. Whether it's a smooth check-in process or assistance with special requests like surprise deliveries, the personnel demonstrate professionalism and genuine care. Specific individuals, such as Gordon at the front desk and Sharon at the café, are noted for their outstanding contributions. Overall, the hotel's team ensures each stay is marked by exceptional hospitality, enhancing the comfort and enjoyment for visitors.
Pool
The Hilton Garden Inn Chattanooga/Hamilton Place offers a pleasant indoor pool experience that guests often appreciate. The indoor heated pool is a highlight for many, particularly families with children who find it to be a fantastic spot for fun and relaxation. Guests frequently mention the pool being nice and great, with the heated feature being a definite plus. Despite occasional issues with pool temperature and maintenance, and moments when the area could be cleaner or more inviting, visitors find the pool generally open, not crowded, and a delightful part of their stay. The addition of a whirlpool in the king suite adds to the relaxation options, providing a soothing escape. Complementing the pool facility, the hotel also features a nice patio with a house bar and light dinner menu, enhancing the overall guest experience. The hotel remains a favored choice when visiting Chattanooga, signaling a satisfying stay for many.
Family
The Hilton Garden Inn Chattanooga/Hamilton Place offers a welcoming environment for families traveling with children. Located conveniently near various stores and outlets, the hotel also provides easy access to outdoor activities, making it an ideal hub for family-friendly adventures. Guests have appreciated the spacious family suites and the availability of adjoining rooms, perfect for accommodating larger family groups. Children seem to particularly enjoy the hotel's pool, adding an element of fun to the stay. The responsive and caring staff have received praise for their willingness to accommodate unexpected needs, such as allowing an early check-in for a child not feeling well. Overall, families have had pleasant experiences and express a willingness to return, recommending the hotel and its location to others traveling with family and friends.
3 Star
The Hilton Garden Inn Chattanooga/Hamilton Place offers a mix of experiences for travelers seeking a comfortable stay. On the one hand, some guests have found the hotel to be a beautiful, clean, and very comfortable setting, describing it as a great choice for various types of stays. The hotel maintains the standard that Hilton Garden Inns are known for, typically providing solid three-star accommodation. Hilton properties generally hold a reputation for being great places to stay, and this location aligns more often than not with that expectation.
However, some visitors experienced disappointment with aspects of the facility, citing the worn-out condition of areas like the lobby and elevators, and mentioning issues with room quality. There were also concerns regarding basic cleanliness and adherence to hotel policies. While the hotel doesn't consistently exhibit the refined quality expected by every traveler, many have still appreciated its fundamental offerings as a refreshing accommodation option. Overall, it stands out as a mixed bag, delivering satisfactory stays for some while leaving others wanting more in terms of modernity and upkeep.
Yes, Hilton Garden Inn Chattanooga/Hamilton Place has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Chattanooga/Hamilton Place.
Yes, Hilton Garden Inn Chattanooga/Hamilton Place welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Chattanooga/Hamilton Place.
Yes, Hilton Garden Inn Chattanooga/Hamilton Place has a gym.