City Résidence Chelles
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCity Résidence Chelles stands out for its prime location, offering excellent convenience for travelers eager to explore both Paris and Disneyland. Guests appreciate the hotel's strategic position, which allows for a short drive to Disneyland and easy access to central Paris via public transportation. The surrounding area is filled with amenities, including shopping centers, restaurants and a theater, enhancing the overall convenience. Despite being close to major roadways, the neighborhood remains relatively quiet, contributing to a peaceful stay. Additionally, the hotel's proximity to major highways makes it easy for those who prefer exploring by car with ample parking options available.
When it comes to breakfast, guests have mixed feelings. On the plus side, the breakfast is noted for its practical offerings, including fresh croissants, coffee and pastries with mentions of the friendly hostess, Fatou. Many guests find the breakfast to be good value for money. However, there are areas for improvement, particularly regarding the limited variety and quality of some items with complaints about the absence of certain breakfast staples like fruit and orange juice, as well as inconsistent service timing.
The rooms at City Résidence Chelles are spacious and practical, featuring comfortable double beds and functional kitchenettes. Many guests have highlighted the convenience of the location and the availability of amenities, such as baby cribs. The quiet, peaceful environment is particularly appreciated by families. However, issues with defective appliances and outdated furniture are frequently mentioned. Cleanliness is another area where the hotel falls short with reports of dirty bathrooms, stained mattresses and the presence of insects. Maintenance issues, such as dripping faucets and non-functional electrical outlets, have also been noted.
The staff at City Résidence Chelles receive high praise for their friendliness and helpfulness. Guests commend the reception team for their warm welcomes and prompt responses to inquiries. The professionalism and understanding of the manager and director are also highlighted positively. While there are occasional remarks about language barriers and less friendly behavior, the overall sentiment towards the staff remains highly favorable.
Free wifi is available, though its quality varies. Some guests report having to reconnect frequently and experiencing low speeds, while others have had no issues, indicating that connectivity might depend on the room location.
Parking at the hotel is generally convenient and secure with both free and paid options, including an underground garage and a private parking lot. Guests appreciate the secure facilities, though there are occasional issues with parking systems and the narrowness of some spots. The additional fee for parking is seen as reasonable by some, though unexpected by others.
The beds receive mixed reviews with many guests finding them comfortable and clean, especially the super king-size beds. However, complaints about uncomfortable, sagging mattresses and worn-out sofa beds are common.
Accessibility is generally positive with the hotel providing handicapped rooms, elevators and large parking spaces. The proximity to public transportation and essential amenities nearby adds to the convenience for guests with disabilities. The pet-friendly policy at City Résidence Chelles is another positive, although the details about specific pet services appear inconsistent.
In summary, City Résidence Chelles offers a well-located base for exploring Paris and Disneyland with friendly staff and practical amenities. However, improvements in cleanliness, maintenance and certain aspects of guest services would enhance the overall experience.
Categories
When it comes to breakfast, guests have mixed feelings. On the plus side, the breakfast is noted for its practical offerings, including fresh croissants, coffee and pastries with mentions of the friendly hostess, Fatou. Many guests find the breakfast to be good value for money. However, there are areas for improvement, particularly regarding the limited variety and quality of some items with complaints about the absence of certain breakfast staples like fruit and orange juice, as well as inconsistent service timing.
The rooms at City Résidence Chelles are spacious and practical, featuring comfortable double beds and functional kitchenettes. Many guests have highlighted the convenience of the location and the availability of amenities, such as baby cribs. The quiet, peaceful environment is particularly appreciated by families. However, issues with defective appliances and outdated furniture are frequently mentioned. Cleanliness is another area where the hotel falls short with reports of dirty bathrooms, stained mattresses and the presence of insects. Maintenance issues, such as dripping faucets and non-functional electrical outlets, have also been noted.
The staff at City Résidence Chelles receive high praise for their friendliness and helpfulness. Guests commend the reception team for their warm welcomes and prompt responses to inquiries. The professionalism and understanding of the manager and director are also highlighted positively. While there are occasional remarks about language barriers and less friendly behavior, the overall sentiment towards the staff remains highly favorable.
Free wifi is available, though its quality varies. Some guests report having to reconnect frequently and experiencing low speeds, while others have had no issues, indicating that connectivity might depend on the room location.
Parking at the hotel is generally convenient and secure with both free and paid options, including an underground garage and a private parking lot. Guests appreciate the secure facilities, though there are occasional issues with parking systems and the narrowness of some spots. The additional fee for parking is seen as reasonable by some, though unexpected by others.
The beds receive mixed reviews with many guests finding them comfortable and clean, especially the super king-size beds. However, complaints about uncomfortable, sagging mattresses and worn-out sofa beds are common.
Accessibility is generally positive with the hotel providing handicapped rooms, elevators and large parking spaces. The proximity to public transportation and essential amenities nearby adds to the convenience for guests with disabilities. The pet-friendly policy at City Résidence Chelles is another positive, although the details about specific pet services appear inconsistent.
In summary, City Résidence Chelles offers a well-located base for exploring Paris and Disneyland with friendly staff and practical amenities. However, improvements in cleanliness, maintenance and certain aspects of guest services would enhance the overall experience.
Cheap Aparthotel
This aparthotel offers self-catering apartments with convenient amenities. It provides a comfortable and affordable option for longer stays.
3-Star Aparthotel
This aparthotel offers comfortable accommodations with amenities suitable for longer stays. It is a good option for travelers seeking a balance between hotel services and apartment-style living.
Dog Friendly Aparthotel
Aparthotel with Parking
Accessible Aparthotel
Guest Reviews
City Résidence Chelles boasts a prime location that offers convenience and accessibility to a variety of attractions. Its strategic position between Paris and Disneyland makes it a great choice for those looking to visit these popular destinations. Disneyland is only a short drive away with many guests highlighting that it takes about 20-30 minutes to get there, which makes for a perfect weekend getaway. The hotel is also well connected to the center of Paris via public transportation, allowing easy access to the city's main sights and cultural centers.
The area around the hotel is filled with amenities, including shopping centers, restaurants and a theater, adding to its convenience. Guests appreciated the proximity to public transport with bus stops and a train station within walking distance, making it easy to navigate to various points of interest. Despite being close to major roadways, the hotel is situated in a relatively quiet neighborhood, which ensures a peaceful stay.
Additionally, the location next to major highways allows for easy driving access, which is beneficial for guests who prefer to explore by car. Parking is readily available, further adding to the convenience for those with their own transportation.
Whether the aim is to delve into the magical world of Disneyland or to enjoy the numerous attractions Paris has to offer, City Résidence Chelles serves as a well-placed base. With shops, restaurants and essential services within reach, the hotel’s location provides both practicality and accessibility, making it a favored stop for travelers.
The breakfast experience at City Résidence Chelles has garnered mixed feedback from guests. Many reviews highlight the service and practicality of the breakfast offered, noting that it includes fresh croissants, butter, coffee and fresh pastries, which were well-received on some days. Guests appreciated the friendly and helpful hostess, Fatou, who contributed positively to their morning experience. The breakfast was also described as very good value for money and substantial by several patrons.
However, there are notable areas for improvement. Multiple guests pointed out the limited variety of breakfast options with complaints about the absence of items such as orange juice, fruits and other typical breakfast items like omelettes and bacon. Some described the breakfast as modest, minimal or insubstantial and reported issues such as frozen pastries, overdone croissants and poor-quality products. The breakfast room's cleanliness and the slow refilling of items were also sources of disappointment.
Operational issues were also prominent in the reviews with complaints about breakfast service starting later than advertised and ending too early for vacationers. The quality of the coffee was mentioned as poor and there were instances where guests had to drink from disposable cups. Despite these criticisms, some guests found the breakfast decent and functional, providing just enough to start the day.
City Résidence Chelles offers spacious and practical accommodations that include features such as comfortable double beds, functional kitchenettes and sizable bathrooms equipped with large mirrors. Some guests appreciated the ease of parking, the proximity to various attractions and the availability of amenities like baby cribs. The location is commended for being quiet and peaceful, making it suitable for families and temporary stays. The overall positive highlights also include large windows with blinds, spacious bedrooms and clean, functional areas upon arrival.
However, issues like defective appliances and outdated furniture are frequently mentioned. Many guests reported non-functional electrical outlets, broken furniture and a lack of basic kitchen utensils. Cleanliness appears to be below standard with numerous reviews pointing out dirty bathrooms, sagging sofa beds and stained mattresses. The presence of insects, such as cockroaches and ants, has also been a significant drawback. Maintenance issues including dripping faucets, leaking sinks, broken trash cans and the consistent lack of proper heating, ventilation and air conditioning further detract from the experience. Additionally, noise from the street and neighboring rooms has been a common concern, affecting the overall comfort of the stay.
Ultimately, while City Résidence Chelles provides sizeable and well-located accommodations with practical amenities, there is a noticeable need for improved maintenance and cleanliness to better meet guest expectations.
City Résidence Chelles offers a mixed bag when it comes to bed comfort with varying reviews from guests. On a positive note, many guests found the beds to be comfortable, clean and even highlighted the super king-size bed as particularly comfortable. The bedding was often praised for being good and clean beds were frequently mentioned, which added a favorable impression.
However, some guests complained about mattresses being uncomfortable, sagging or rock hard. Issues with thin pillows and beds that curve or dip in the center were noted, impacting the overall comfort. The sofa beds received the harshest criticism; guests described them as very uncomfortable, creaky and even worn out. There were also instances of stained mattresses and bed bugs, which detracted significantly from the overall experience.
Despite these concerns, a number of guests appreciated the clean rooms and comfortable main beds, suggesting that while City Résidence Chelles has some inconsistencies, the primary beds in the bedrooms generally provide a good night’s sleep.
City Résidence Chelles has garnered mixed reviews concerning its cleanliness. While some guests have found their rooms clean and quiet, noting a satisfactory quality-price ratio, the majority of feedback highlights significant cleanliness issues. Frequent observations include dirty rooms and bathrooms with specific mentions of mold, dirt and dust accumulating in various spots. Smells of dampness, tobacco and other unpleasant odors have repeatedly been reported, sometimes making stays unbearable. Common areas such as corridors and reception have also been criticized for their lack of cleanliness. Additionally, some guests found bugs and insects in their rooms, which further tarnished the overall experience. The general appearance of the accommodation, despite being described as practical and sometimes functional, often falls below expected standards with worn and damaged furniture, appliances and fixtures needing attention.
Evidently, while some reviews acknowledged clean beds and certain areas being well-maintained, a consistent and thorough cleaning service seems to be lacking with many guests advising that more cleaning is necessary.
City Résidence Chelles garners high praise for its staff, who are frequently mentioned for their friendliness and helpfulness. Guests repeatedly highlight the reception team, noting their pleasant and welcoming demeanor, as well as their attentiveness to guest needs. The housekeeping staff are also recognized for their efficiency and orderliness.
The hotel staff's overall hospitality and kindness stand out with specific mentions of the professionalism and understanding shown by the manager and director. The receptionists, in particular, are noted for providing a welcoming atmosphere with many guests appreciating their warm greetings upon arrival and prompt responses to inquiries.
However, there are a few remarks about inconsistent experiences, such as occasional language barriers and a few instances of less friendly behavior. Despite these, the general sentiment remains positive with guests expressing satisfaction with the customer service and describing their interactions with staff as pleasant and supportive.
City Résidence Chelles offers free wifi to its guests, but the connection quality seems to be inconsistent. Some travelers have noted that reconnecting frequently is necessary to maintain stability. The internet speed has been characterized as generally low, leading to issues with working online. Despite these challenges, a few guests have reported that they never had any wifi problems, which suggests that the experience may vary depending on the specific room or location within the hotel. Overall, while some might encounter connectivity issues, there are instances of satisfactory wifi service at City Résidence Chelles.
City Résidence Chelles offers a mix of parking options to accommodate its guests with a notable emphasis on security. The hotel provides both free and paid parking options, including secure underground parking and a private parking lot behind the building, making parking easy. Many guests have appreciated the secure parking facilities available on-site with some highlighting the convenience of closed and monitored parking areas. The hotel also offers closed outdoor parking and an underground garage, both of which have garnered positive reviews for their adequacy and security.
However, it is worth noting that some guests experienced issues with the parking systems, including malfunctioning gate openers and access cards. There are also concerns about the narrowness of some parking spots. Additionally, while parking is generally secure, it often comes with an additional fee, typically around 5 euros per night. This fee has been seen as reasonable by some, but others have noted it as unexpected. Advanced reservations are possible and recommended due to the limited availability of spaces.
While some guests have found discrepancies between advertised free parking and on-site paid options, overall, the parking facilities at City Résidence Chelles have been seen as convenient and secure, contributing positively to the overall guest experience.
City Résidence Chelles offers a mixed but generally positive experience for guests with disabilities. Accessibility options include convenient access by car, proximity to bus stops and nearby train stations that are within walking distance, making travel relatively straightforward. The property boasts a large parking space and accessible roadways, ensuring ease of movement for those driving in.
The hotel provides handicapped rooms and features essential amenities like elevators, enhancing overall accessibility within the building. Specific requests for additional accommodations were also met positively, suggesting an attentive approach to guests' needs.
The residence's location is both calm and quietly situated with accessible shops close by. However, some aspects such as the weak WiFi signal may affect the overall stay. Despite a few hurdles, many services were wheelchair accessible and the general sentiment towards accessibility was favorable.
City Résidence Chelles offers a pet-friendly environment, welcoming pets to stay with their owners. One notable feature is the secure parking, which is especially beneficial for guests traveling with pets. However, it appears that there are no specific amenities or services tailored for pets at the residence. While some reviews mention pets being exceptionally well taken care of, there are conflicting reports about the hotel’s pet policy with some stating that pets are not allowed. This inconsistency may indicate a change in policy over time, so it is advised to confirm current pet regulations directly with the hotel before booking.
Location Show Map
Location
The area around the hotel is filled with amenities, including shopping centers, restaurants and a theater, adding to its convenience. Guests appreciated the proximity to public transport with bus stops and a train station within walking distance, making it easy to navigate to various points of interest. Despite being close to major roadways, the hotel is situated in a relatively quiet neighborhood, which ensures a peaceful stay.
Additionally, the location next to major highways allows for easy driving access, which is beneficial for guests who prefer to explore by car. Parking is readily available, further adding to the convenience for those with their own transportation.
Whether the aim is to delve into the magical world of Disneyland or to enjoy the numerous attractions Paris has to offer, City Résidence Chelles serves as a well-placed base. With shops, restaurants and essential services within reach, the hotel’s location provides both practicality and accessibility, making it a favored stop for travelers.
Breakfast
However, there are notable areas for improvement. Multiple guests pointed out the limited variety of breakfast options with complaints about the absence of items such as orange juice, fruits and other typical breakfast items like omelettes and bacon. Some described the breakfast as modest, minimal or insubstantial and reported issues such as frozen pastries, overdone croissants and poor-quality products. The breakfast room's cleanliness and the slow refilling of items were also sources of disappointment.
Operational issues were also prominent in the reviews with complaints about breakfast service starting later than advertised and ending too early for vacationers. The quality of the coffee was mentioned as poor and there were instances where guests had to drink from disposable cups. Despite these criticisms, some guests found the breakfast decent and functional, providing just enough to start the day.
Rooms
However, issues like defective appliances and outdated furniture are frequently mentioned. Many guests reported non-functional electrical outlets, broken furniture and a lack of basic kitchen utensils. Cleanliness appears to be below standard with numerous reviews pointing out dirty bathrooms, sagging sofa beds and stained mattresses. The presence of insects, such as cockroaches and ants, has also been a significant drawback. Maintenance issues including dripping faucets, leaking sinks, broken trash cans and the consistent lack of proper heating, ventilation and air conditioning further detract from the experience. Additionally, noise from the street and neighboring rooms has been a common concern, affecting the overall comfort of the stay.
Ultimately, while City Résidence Chelles provides sizeable and well-located accommodations with practical amenities, there is a noticeable need for improved maintenance and cleanliness to better meet guest expectations.
Beds
However, some guests complained about mattresses being uncomfortable, sagging or rock hard. Issues with thin pillows and beds that curve or dip in the center were noted, impacting the overall comfort. The sofa beds received the harshest criticism; guests described them as very uncomfortable, creaky and even worn out. There were also instances of stained mattresses and bed bugs, which detracted significantly from the overall experience.
Despite these concerns, a number of guests appreciated the clean rooms and comfortable main beds, suggesting that while City Résidence Chelles has some inconsistencies, the primary beds in the bedrooms generally provide a good night’s sleep.
Cleanliness
Evidently, while some reviews acknowledged clean beds and certain areas being well-maintained, a consistent and thorough cleaning service seems to be lacking with many guests advising that more cleaning is necessary.
Staff
The hotel staff's overall hospitality and kindness stand out with specific mentions of the professionalism and understanding shown by the manager and director. The receptionists, in particular, are noted for providing a welcoming atmosphere with many guests appreciating their warm greetings upon arrival and prompt responses to inquiries.
However, there are a few remarks about inconsistent experiences, such as occasional language barriers and a few instances of less friendly behavior. Despite these, the general sentiment remains positive with guests expressing satisfaction with the customer service and describing their interactions with staff as pleasant and supportive.
Wi-Fi
Parking
However, it is worth noting that some guests experienced issues with the parking systems, including malfunctioning gate openers and access cards. There are also concerns about the narrowness of some parking spots. Additionally, while parking is generally secure, it often comes with an additional fee, typically around 5 euros per night. This fee has been seen as reasonable by some, but others have noted it as unexpected. Advanced reservations are possible and recommended due to the limited availability of spaces.
While some guests have found discrepancies between advertised free parking and on-site paid options, overall, the parking facilities at City Résidence Chelles have been seen as convenient and secure, contributing positively to the overall guest experience.
Accessible
The hotel provides handicapped rooms and features essential amenities like elevators, enhancing overall accessibility within the building. Specific requests for additional accommodations were also met positively, suggesting an attentive approach to guests' needs.
The residence's location is both calm and quietly situated with accessible shops close by. However, some aspects such as the weak WiFi signal may affect the overall stay. Despite a few hurdles, many services were wheelchair accessible and the general sentiment towards accessibility was favorable.
Dog Friendly
No, City Résidence Chelles doesn't have any pool.
No, a spa isn't available at City Résidence Chelles.
Yes, City Résidence Chelles welcomes dogs.
Yes, parking facilities are available at City Résidence Chelles.
No, City Résidence Chelles doesn't have a gym.
Location Show Map
More Options
