The Ramada Plaza by Wyndham Gatineau/Manoir du Casino is positively regarded by visitors, particularly for its strategic location. The hotel’s proximity to major attractions like the nearby casino, Ottawa's parliament buildings, museums, Gatineau Park and local amenities such as grocery stores, restaurants and shopping centers enhance the guest experience. Visitors also appreciate the ample, free parking available, making the stay even more convenient for those traveling by car.
Guests have generally favorable impressions of the hotel's breakfast, noting a well-stocked buffet with a variety of options and a good quality-to-price ratio. The friendliness and courtesy of the breakfast and reception staff contribute to a positive dining experience. However, some guests were disappointed by the extra cost of breakfast and inconsistent availability.
The rooms at the hotel receive significant praise for their spaciousness, cleanliness and modern amenities like fireplaces and hot tubs. Comfortable beds and good room layouts are commonly mentioned positive aspects. Despite some concerns about outdated decor and maintenance issues, most guests find the rooms comfortable and well-equipped.
Cleanliness is a mixed area with many guests satisfied with the cleanliness of the rooms and the friendliness of housekeeping staff. However, issues like dirty hallways and inconsistency in cleaning detail are points needing improvement.
Staff at the hotel are typically described as kind, attentive and professional. The helpfulness of front desk, housekeeping and restaurant personnel contribute to a welcoming atmosphere, though occasional reports of unprofessionalism indicate some inconsistencies.
The free Wi-Fi service provided by the hotel has mixed reviews with some guests finding it reliable and easy to access, while others experience connectivity issues and find limitations in the number of devices per connection frustrating.
The gym is appreciated for its cleanliness and adequate facilities, albeit some equipment functionality issues and lack of amenities like towels and air conditioning. The indoor pool is enjoyed by families, particularly children, though concerns about cleanliness and maintenance detract from the overall experience.
Parking is generally hassle-free with ample, clean and free spaces available, although some guests note occasional difficulty in finding spots. The proximity of parking to the hotel entrance is also a plus.
Families find the hotel particularly accommodating with spacious rooms suitable for larger groups and child-friendly amenities like the pool. The hotel's value for money and polite staff further enhance its appeal as a family vacation spot.
Beds at the hotel receive mixed feedback. Many guests find them comfortable and conducive to a restful sleep, although some report the beds being too soft or worn.
Overall, the Ramada Plaza by Wyndham Gatineau/Manoir du Casino is well-regarded for offering a comfortable stay with strategic location advantages, friendly staff and good amenities, though there are areas like dining options, cleanliness and Wi-Fi connectivity that could benefit from improvement.
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers a tranquil and picturesque setting ideal for a relaxing retreat while remaining conveniently close to Ottawa's attractions. Guests highly appreciate the serene environment, complete with beautiful views, outdoor activities like walking trails and golf courses and easy access to the Koena Spa and excellent dining options like the Kona restaurant. Despite some minor parking challenges, the location is popularly recommended for its peace and accessibility to the city.
The rooms stand out for their spaciousness, modern aesthetic and comfort, featuring clean and well-laid-out spaces with comfortable beds and stylish decor. The cleanliness of the rooms, while mostly praised, received mixed reviews as some guests noted areas needing improvement such as dusty floors and neglected bathroom tiles. However, countless compliments on the comfortable, super comfy mattresses often emphasized the restful night’s sleep provided by the hotel's beds.
Dining experiences at the hotel are a highlight with guests praising the excellent Japanese fusion restaurant and the exceptional service at Kato restaurant. Although some found the menu to be a bit expensive with occasional item shortages, the overall food quality and pleasant dining atmospheres received positive feedback. Breakfast received mixed reviews with some enjoying the included meals while others criticized the variety, service speed and value for money.
The hotel's staff is consistently commended for their exceptional hospitality, professionalism and willingness to go above and beyond to ensure a pleasant stay. Staff members were often mentioned for their friendly demeanor and efficiency in addressing guest needs, contributing significantly to the hotel's overall positive experience.
The Koena Spa is another guest favorite, praised for its relaxing atmosphere and clean facilities, adding a resort-like feel to the property. The gym also received high marks for being well-equipped, catering well to fitness enthusiasts.
While touting a serene environment and adult-oriented amenities, the hotel is less suitable for families with children. Facilities and policies are primarily geared towards adult comfort, which might not meet the expectations of families looking for kid-friendly activities.
Overall, Chateau Cartier Hotel & Resort, an Ascend Collection Resort provides a harmonious blend of comfort, excellent service and a relaxing environment, making it a favored choice for those seeking a serene escape with convenient access to Ottawa's attractions.
Categories
Romantic
Rooms with Fireplace
Golf
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Chelsea