TownePlace Suites by Marriott Boston Logan Airport/Chelsea

Chelsea 42.38870100, -71.02362800 , 30 Eastern Avenue (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsTownePlace Suites by Marriott Boston Logan Airport/Chelsea is favored by travelers for its strategic location near Logan International Airport, offering easy accessibility through a complimentary shuttle service. The convenience of nearby transportation options, such as the T Silver Line stop, makes it an ideal choice for those with airport-related itineraries or quick trips into Boston's city center. This advantage is supplemented by clean and well-maintained accommodations, as well as friendly and helpful staff, further enriching the guest experience.

The hotel's breakfast receives high praise for its delicious offerings and variety, including gluten-free and vegetarian options, contributing positively to guest satisfaction. The overall room experience is noted for its spaciousness, modern design, and home-like comfort with amenities like a kitchenette, making it particularly accommodating for longer stays. Exceptional cleanliness across rooms and communal areas enhances the appeal, with many guests feeling safe and comfortable.

Staff members stand out for their professionalism and proactive service, playing a crucial role in the positive guest experience. Their courteousness, particularly among shuttle drivers and front desk employees, is frequently acknowledged, fostering a welcoming atmosphere that complements the hotel's amenities.

The hotel boasts reliable free Wi-Fi and an inviting gym and pool area, both well-maintained and suitable for short relaxation or fitness routines. Comfort is further elevated by the quality beds, despite minor critiques about pillows and pull-out couches. Although some reviews describe the hotel as basic for its star rating, overall sentiments are largely positive, viewing it as a solid choice for those valuing airport convenience and quality service.

Despite occasional concerns about pricing relative to amenities, business travelers find the hotel practical and accommodating, with its airport proximity and efficient shuttle service providing convenient transit options for early flights or post-travel recuperation. Overall, TownePlace Suites by Marriott Boston Logan Airport/Chelsea emerges as a reliable and comfortable option for travelers, particularly those with airport or Boston-centric itineraries.
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Categories
Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types
One-Bedroom King Suite This suite features a flat-screen TV and a private bathroom with a hairdryer.

King Studio This room features a flat-screen TV and a private bathroom with a hairdryer.

King Studio with Sofa Bed - Hearing Accessible The unit has 2 beds.

King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
TownePlace Suites by Marriott Boston Logan Airport/Chelsea is highly praised for its strategic location, especially for travelers seeking proximity to Logan International Airport. Guests frequently note the hotel’s easy accessibility, thanks to its complimentary shuttle service, which simplifies transportation to and from the airport and nearby public transport options like the T silver line stop. The hotel's setting is ideal for overnight stays or stopovers between flights, being only a short drive away from the airport.

Though some mention the neighborhood lacks charm, the convenience offered by the location makes it a perfect choice for airport stays, with efficient connections to both the airport and Boston's city center. The clean and well-maintained accommodations, alongside friendly and helpful staff, further enhance guests’ experiences. Additional perks such as on-site parking, though at an additional cost, contribute to the practicality of staying at this facility, making it a favorite for travelers prioritizing airport access and efficient transit options.

Breakfast
The breakfast experience at TownePlace Suites by Marriott Boston Logan Airport/Chelsea generally leaves guests feeling satisfied, with numerous reviews highlighting its excellence and variety. Many guests appreciate the delicious full breakfasts, noting the value for money, especially given the complimentary offer. The breakfast options are praised for their variety, catering to different dietary needs, including gluten-free and vegetarian choices, which adds to the appeal. Fresh fruit and hot meals are frequently highlighted as positive aspects. However, while many find the offerings above average compared to similar hotels, a few guests note occasional crowding and wish for more options. Overall, the breakfast is an appreciated aspect of the hotel stay, contributing positively to the guests’ experience.

Rooms
The rooms at TownePlace Suites by Marriott Boston Logan Airport/Chelsea are frequently commended for their cleanliness, spaciousness, and modern design. Guests consistently highlight the comfortable beds and the room sizes, noting them as large and well-furnished. Many rooms come equipped with a small kitchen, featuring amenities like a full-sized refrigerator, stove, and microwave, which guests find particularly convenient for longer stays. The overall atmosphere is described as clean, quiet, and resembling a condo, providing a sense of home-like comfort. The hotel is complimented for its strategic location near the airport, adding to the convenience of travelers. The rooms are also praised for their elegant and modern furnishings, enhancing the positive experience. Despite a few mentions of the occasional room configuration issues, such as the pull-out couch not fitting perfectly, the general consensus positions the accommodations as exceptional value for the service provided.

Beds
The beds at TownePlace Suites by Marriott Boston Logan Airport/Chelsea are consistently praised for their exceptional comfort. Numerous guests have highlighted the comfort of the mattress, describing it as super comfortable, wonderfully comfortable, and featuring excellent quality. The rooms are noted not only for their beds but also for the thoughtful inclusions like a full kitchen and spacious sofa bed, though some reviewers mentioned the sofa bed could use an upgrade. The pillows, however, received mixed reviews, with a few guests finding them less comfortable. Overall, the hotel maintains a high standard of comfort in its rooms, ensuring guests enjoy a restful night's sleep amidst the convenience of well-equipped accommodations.

Cleanliness
TownePlace Suites by Marriott Boston Logan Airport/Chelsea consistently impresses with its emphasis on cleanliness, making it a popular choice for travelers seeking a comfortable stay near Logan Airport. Guests frequently commend the hotel for its extremely clean and modern ambiance, with both the rooms and communal areas meeting high standards of hygiene. The spacious rooms offer a clean and comfortable environment, with many guests noting that the property feels safe and updated.

The accommodating and cooperative staff further enhance the cleanliness experience, consistently receiving praise for their friendly demeanor and willingness to assist. The convenient location, with easy access to airport transportation and proximity to a T Silver Line stop, adds to the appeal for those looking to explore or catch a flight.

While some guests noted minor issues, such as room size for larger families or occasional hiccups with service, these instances appear to be exceptions in the overall positive feedback regarding cleanliness and hospitality. The combination of a clean environment, modern facilities, and professional staff makes this hotel a reliable choice for a pleasant and hassle-free stay in Boston.

Staff
The 'TownePlace Suites by Marriott Boston Logan Airport/Chelsea' seems to shine brightly when it comes to its staff, garnering a plethora of positive comments from guests. Many reviews highlight the exceptional service provided by the team, emphasizing their friendliness, helpfulness, and willingness to go above and beyond to accommodate guests' needs. The shuttle drivers receive special mention for their courteous and efficient service, often being described as delightful and welcoming. From early check-ins to personalized assistance, such as helping guests with mobility needs, the staff consistently display a professional demeanor and genuine warmth that enhances the guest experience.

Front desk staff are frequently commended for their efficiency and knowledge, making the check-in process smooth and welcoming. Guests praise the staff's responsiveness and ability to swiftly handle requests, ensuring a stress-free stay. Despite a few isolated incidents of rudeness, the overall consensus speaks to an outstanding team that is attentive and accommodating.

Overall, the hotel staff are deemed a significant asset to the establishment, contributing to a clean and comfortable environment and reinforcing the brand's reputation for reliability and excellence. Their friendly smiles and proactive service continue to impress and facilitate enjoyable stays for all visitors.

Wi-Fi
TownePlace Suites by Marriott Boston Logan Airport/Chelsea offers a generally satisfactory Wi-Fi experience for its guests. Many reviews indicate that the Wi-Fi connection is strong and works well, providing a solid internet experience. The complimentary Wi-Fi is listed among the convenient amenities offered by the hotel, which also includes a free shuttle service. While there are occasional issues with connectivity, overall, the hotel's Wi-Fi service meets the expectations of most travelers seeking a reliable connection during their stay.

Gym
The TownePlace Suites by Marriott Boston Logan Airport/Chelsea offers a commendable fitness and recreation area perfect for travelers looking to maintain their workout routine while on the road. The hotel's fitness center boasts state-of-the-art equipment, including multiple treadmills, ellipticals, and bikes, providing a comprehensive workout experience for guests. Both the gym and pool are frequently noted for their cleanliness, enhancing the overall experience. While the gym may be small, it offers excellent fitness machines and remains a peaceful spot, as it is not heavily frequented by other guests. After a day of exploring Boston, the gym and inviting indoor pool offer just the rejuvenation needed.

Pool
The TownePlace Suites by Marriott Boston Logan Airport/Chelsea offers a compact, well-maintained indoor pool that has been a source of enjoyment for guests and their families. The cleanliness of the pool area is frequently highlighted, making it a pleasant retreat for both adults and children. Though the pool's size is modest, it doesn't detract from the overall positive experience, as many guests appreciate having access to it along with the onsite gym facilities. There have been occasional closures due to maintenance and reports of an unpleasant smell in the pool room, but these issues seem to be exceptions rather than the rule. Overall, the serene and tidy environment makes the pool area a quiet haven amidst bustling travel plans.

3 Star
TownePlace Suites by Marriott Boston Logan Airport/Chelsea offers a convenient location for travelers seeking quick access to the airport. Guests appreciate the modern ambiance of the hotel and the friendliness of the staff, making it a comfortable choice for short stays. While some reviews highlight that the hotel feels basic compared to expectations, the overall sentiment is positive, with many guests recommending it as a great airport hotel experience. However, the value for money is a point of contention; some find the rates, notably over $400 per night, considerably high in relation to the amenities and location offered. Despite this, it's an appealing option for those prioritizing convenience and quality service near the airport.

Business
TownePlace Suites by Marriott Boston Logan Airport/Chelsea emerges as a practical choice for business travelers seeking convenience and quality service. Situated close to the airport, it offers an ideal location for those catching early morning flights or recuperating after long journeys. The complimentary shuttle service, facilitating access to both the airport and train station, enhances its convenience further for guests navigating Boston.

The hotel's excellent service is consistently highlighted, with special mention of its embrace of diverse dietary preferences, such as offering plant-based milk. Dining options remain accessible with a restaurant and bar open until 10 PM, serving a commendable dinner menu. Affordable pricing makes it an attractive option for budget-conscious travelers, presenting a viable option for short stays or business trips. Overall, TownePlace Suites provides a blend of functionality and comfort, suitable for business travelers visiting the Boston area.


Yes, TownePlace Suites by Marriott Boston Logan Airport/Chelsea has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at TownePlace Suites by Marriott Boston Logan Airport/Chelsea.

Yes, TownePlace Suites by Marriott Boston Logan Airport/Chelsea welcomes dogs.

No, parking facilities aren't available at TownePlace Suites by Marriott Boston Logan Airport/Chelsea.

Yes, TownePlace Suites by Marriott Boston Logan Airport/Chelsea has a gym.

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