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Summary of reviewsThe Three Tuns in Chepstow is widely celebrated for its charming blend of history, convenience and hospitality. Situated in a prime location next to the iconic Chepstow Castle and within walking distance of local attractions and public transport, it offers a captivating backdrop for exploring the town. Visitors especially appreciate the quaint and rustic appeal of the 400-year-old building, complete with a lovely beer garden that presents stunning views of the castle.
The accommodations are both cozy and characterful with rooms decorated tastefully to reflect the historical essence of the property while being equipped with modern amenities. Many guests have commended the spaciousness, cleanliness and comfort of the rooms, which feature period details like wooden beams and antique flooring. Though there are occasional mentions of small double beds and minor decor quirks, the overall atmosphere contributes to a delightful stay. Notably, the comfortable beds often guarantee a restful night's sleep, though a few guests noted issues with bed sizes and mattress quality.
Breakfast at The Three Tuns wins high praise for its quality, variety and generous portions. Guests highlight the delicious cooked-to-order meals, warm pastries and fresh ingredients that make for a fantastic start to the day. The breakfast experience is further enhanced by the friendly and accommodating staff, who are noted for their attentiveness and ability to personalize service.
The dinner offerings also receive accolades with patrons frequently mentioning the exceptional quality of the food, particularly the beef roast and pub fare. The beer garden serves as a delightful venue for dining, complete with a good selection of local beers. However, there are occasional comments about the lack of evening meal availability, though staff are praised for their helpful dining recommendations nearby.
Guest reviews consistently highlight the friendliness and helpful nature of the staff, which significantly enriches the overall experience. The team's attentiveness from check-in through the entire stay stands out, often leaving a positive and lasting impression on visitors.
Cleanliness is another strong point with guests noting the well-maintained rooms and modern amenities that contribute to a pleasant environment. While there are minor criticisms about en-suite spaces and occasional issues with cleanliness around the edges, the overall standard remains high, ensuring a comfortable stay.
The Three Tuns is also noted for being exceptionally pet-friendly with no extra costs for bringing pets. Dog owners find the pet-friendly rooms, some with direct street access, to be particularly convenient. The pub itself welcomes dogs, furthering the appeal for those traveling with canine companions.
In summary, The Three Tuns stands out as a charming and well-situated choice in Chepstow, offering comfortable accommodations, excellent food and exceptional staff service. Its historical charm, combined with modern conveniences and a pet-friendly policy, makes it a delightful destination for travelers seeking both relaxation and adventure. Show more
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Categories
Dog Friendly Inn
Inn with Free Wi-Fi
Inn for Adults Only
Small Inn
4-Star Inn
Room Types
Double Room with Bath - Non Pet FriendlyThis charming room features antique furniture, a French double bed and exposed wooden floors and ceiling beams. This room offers a private adjacent bathroom with free standing bath. Feature a flat-screen TV, tea and coffee making facilities and free Wi-Fi.
Twin Room - Non Pet FriendlyThis charming room features the most impressive fireplace in the building, as well as antique furniture, exposed wooden floors and ceiling beams. It has an en suite shower room and features a flat-screen TV, tea and coffee making facilities and free Wi-Fi.
Double Room - Non Pet FriendlyProviding free toiletries, this double room includes a private bathroom with a walk-in shower. The double room provides soundproof walls, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Double Room - Disability Access - Pet FriendlyFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower. The double room features soundproof walls, a tea and coffee maker, a wardrobe, a sofa and a flat-screen TV. The unit has 1 bed.
Deluxe Double Room with Castle View - Non Pet FriendlyFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower. The double room features soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.
Deluxe Double Room with Castle View - Non Pet FriendlyProviding free toiletries and bathrobes, this double room includes a private external bathroom with a walk-in shower and a bath. The double room provides soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with streaming services, as well as garden views. The unit offers 1 bed.
Superior Twin Room - Non Pet FriendlyFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower. The twin room features soundproof walls, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Deluxe Double Room - Non Pet FriendlyFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower. The double room features soundproof walls, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Located in a prime spot in Chepstow, The Three Tuns offers a captivating blend of history and convenience. This charming 400-year-old building boasts a superb location, nestled right next to the iconic Chepstow Castle and within a short stroll of the scenic river. The central placement makes it an ideal base for exploring the town with all major sights, including the castle, the museum and the town center within easy reach. Guests consistently praise the hotel's proximity to key attractions such as the Offa’s Dyke Path and the local race track.
Visitors enjoy the unique character and historic vibe of the property, often highlighting the lovely beer garden which offers stunning views of the castle. The hotel's location is also applauded for its convenience with ample parking available next to the property and easy access to public transportation.
Friendly and helpful staff contribute to the welcoming atmosphere, enhancing the overall experience. The quaint rooms, some with self-catering facilities, add to the appeal, providing a comfortable retreat for travelers. Whether visiting for local walks, historical explorations or relaxing at a picturesque pub, The Three Tuns stands out as a delightful and perfectly situated choice in Chepstow.
Breakfast
The breakfast at The Three Tuns is highly praised by guests, consistently described as excellent, delicious and fantastic. Many reviews highlight the generous portions and the good quality of the ingredients used. Guests appreciate the variety and choice available with several mentioning the excellent cooked breakfasts and good selection of continental options, including warm croissants, pastries, cereals and fruit. The breakfast is often freshly cooked to order and nicely presented, adding to the overall positive experience.
The breakfast service is generally commendable with friendly and welcoming staff noted by some guests. Specific mentions of the breakfast being tailored to individual preferences and ordered in advance indicate a level of personalized service. In addition, many guests found the breakfast setting charming and fitting within the overall quaint atmosphere of The Three Tuns.
Some criticism is present with a few guests mentioning that the breakfast could be hotter or expressing a desire for more options, such as smoked fish. There is also occasional feedback on the variability of service quality. However, such comments are minimal compared to the overwhelmingly positive remarks about the breakfast.
Overall, breakfast at The Three Tuns seems to provide a thoroughly enjoyable start to the day for most guests, contributing significantly to their pleasant stay at the hotel.
Dinner
The Three Tuns has garnered praise for its exceptional dining experiences with guests frequently highlighting the fantastic, great and incredible quality of the food. The beef roast and pub food are described as unbelievably good, while breakfast has been termed superb and unexpectedly included in the room price.
Guests also appreciate the friendly atmosphere and the outstanding service provided by the staff and chef. The venue boasts a delightful beer garden with an excellent selection of local beers, making it an ideal spot for a relaxing evening.
While guests occasionally faced situations where no evening meals were offered, they found solace in the staff's helpful recommendations for alternative dining options nearby. However, there is a suggestion for the hotel to be more prepared to offer meals directly.
In addition to the main dining options, there is a street food-style noodle bar in the garden and the Soup Kitchen food bar has received positive remarks for its quality. Overall, The Three Tuns appears to be a charming destination for food enthusiasts looking for great meals and a friendly atmosphere.
Rooms
Nestled in a charming historical setting, The Three Tuns offers a collection of remarkable rooms that are well-received for their comfort, character and cleanliness. Visitors frequently commend the beautiful and spacious rooms, which are thoughtfully decorated and equipped with modern amenities. The ambiance is notably cozy and inviting with many rooms exuding a unique, rustic charm through period features like old wooden beams and antique parquet flooring.
Guests appreciate the quiet and tranquility of the accommodations, often highlighting the comfortable beds that ensure a good night's sleep. Some rooms offer picturesque views of Chepstow Castle, enhancing the overall experience. The property is admired for its characterful interior with quaint, quirky rooms that make one feel as if they’ve stepped back in time. Modern touches like excellent walk-in showers and roll-top baths add to the luxury.
The inn itself maintains a cozy atmosphere, complemented by a lovely beer garden and an excellent location. The staff are frequently mentioned for their friendliness and helpfulness, further enriching the stay. Breakfast at The Three Tuns is noted as being delicious and well-cooked, adding to the overall positive experience.
While some reviews mention minor issues such as small double beds or dated decorations in certain rooms, the overall impression is that of a charming and comfortable stay that combines historical appeal with modern convenience. Whether in the main building or the neighbouring annex, The Three Tuns provides an inviting retreat with ample character and comfort.
Beds
At The Three Tuns, guests have a mixed range of experiences with the beds. Many visitors found the beds to be extremely comfortable, often describing them as comfy, very comfy or really comfy. The comfortable beds and quality bedding have earned high praise, making a restful night possible for a significant number of guests.
However, there were some notable complaints. A recurring issue was the size of the beds, which were not suitable for taller individuals and left some guests feeling cramped. Others mentioned that the beds were too low to the ground and there were occasional comments about mattresses being too soft, lumpy or in need of replacement. Some found the bed springs to be creaky or the mattresses old, which diminished their overall experience.
Overall, while many guests enjoyed comfortable beds and a good night's sleep, there are areas for improvement to ensure consistent satisfaction for all visitors staying at The Three Tuns.
Cleanliness
The Three Tuns has garnered notable attention for its cleanliness, often receiving praise for its very clean rooms that guests describe as comfortable and well-maintained. The modern amenities and little touches, such as bottles of water by the beds, contribute positively to the overall guest experience. Bathrooms, particularly the showers, have been highlighted as excellent and super clean, although some minor criticisms point to small en-suite spaces and occasional mould or grubby conditions around the edges.
Rooms at The Three Tuns are not only clean but also feature charming and quirky decor, adding character to the stay. Guests frequently mention the comfortable beds and clean, fresh-looking spaces which make for a cozy and pleasant environment. However, there are isolated comments about issues such as dusty rooms, old mattresses and occasionally unclean coffee mugs which suggest that room cleanliness could still be improved with more thorough cleaning.
In terms of overall cleanliness, the property itself maintains a high standard. The friendly and efficient staff contribute to the upkeep, going above and beyond to meet guests' needs. While some main areas like the general toilets might benefit from more attention, the hotel largely succeeds in providing a clean and comfortable stay. Moreover, the clean and tidy nature of the rooms, combined with functional amenities, makes The Three Tuns a good value for money accommodation option.
Staff
The guest reviews for The Three Tuns highlight the exceptional quality of the hotel's staff. Consistently described as excellent, friendly and helpful, the team at The Three Tuns appears to leave a positive and lasting impression on visitors. The staff are frequently noted for their attentiveness, accommodation and welcoming nature, contributing to an overall pleasant stay. Whether at check-in, during breakfast or throughout the guests' stays, the staff's friendliness and helpful attitudes are repeatedly commended. Guests also appreciate the staff's ability to make them feel welcome and comfortable, often mentioning specific individuals who stood out for their exceptional service. Despite a few minor critiques regarding morning direction, the overwhelming consensus is that the staff are a key highlight of the experience at The Three Tuns, complementing the hotel's charming location and comfortable accommodations.
4 Star
The Three Tuns boasts an impressive reputation, consistently receiving exceptional feedback from its guests. Its four-star designation is well-earned, reflecting the high level of satisfaction reported by those who stay there. Despite the overwhelmingly positive sentiment, there have been occasional remarks about the beds not meeting the expected standard of a four-star establishment. However, this minor critique is overshadowed by the frequent acclaim, pointing to an overall outstanding experience at The Three Tuns.
Dog Friendly
'The Three Tuns' boasts a unique and charming atmosphere with its old and quirky pub full of character. The friendly and accommodating staff complement the great food offered, although evening meals are not available. A standout feature is the hotel's exceptional pet-friendliness with no extra costs for bringing pets. Guests frequently highlight the convenience of dog-friendly rooms, some of which have their own front doors that open directly onto the street, making it particularly suitable for dog owners. The pub itself is welcoming to dogs, adding to the overall pet-friendly experience. This makes 'The Three Tuns' an excellent choice for travelers seeking comfortable accommodation with their canine companions.
No, The Three Tuns doesn't have any pool.
No, a spa isn't available at The Three Tuns.
Yes, The Three Tuns welcomes dogs.
No, parking facilities aren't available at The Three Tuns.