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Summary of reviewsDays Inn by Wyndham Washington DC/Connecticut Avenue is highly regarded for its prime location in a quiet and safe neighborhood. Guests appreciate the hotel's proximity to the Van Ness-UCD metro station, which offers easy access to downtown DC and attractions such as the National Zoo and National Mall. The location also benefits from nearby American University and various embassies, making it ideal for students and diplomats. Dining options are abundant with several restaurants, supermarkets and coffee shops within walking distance. The serene neighborhood atmosphere, dotted with parks and residential streets, adds to the overall appeal.
While the hotel does not offer breakfast, guests find solace in nearby alternatives, including an excellent bakery and a Starbucks, which compensate for the lack of on-site dining services. The absence of breakfast is noted as a downside but does not overshadow the convenience offered by the local eateries.
Reviews of the rooms reveal a mixed experience; many guests appreciate the spacious and comfortable rooms with clean, well-sized beds. The presence of coffee makers in some rooms and the lobby adds a layer of convenience for many. However, significant criticisms highlight outdated furnishings, cleanliness issues and maintenance shortcomings. Guests frequently mention old furniture, peeling paint and occasional bad odors. Bathrooms were commonly criticized for being small and sometimes unclean with maintenance issues like leaky faucets and clogged sinks.
Cleanliness overall is cited as an area needing substantial improvement with several reports of dirty carpets, dusty rooms and mold in bathrooms. While some rooms are described as clean and comfortable, the general consensus points toward the need for better upkeep and refurbishments.
The staff at the hotel generally receive praise for their friendliness and accommodating nature, ensuring a smooth check-in and check-out experience. Specific employees are highlighted for exceptional service. However, there are reports of unprofessionalism and rudeness from some staff members, indicating inconsistency in customer service.
The free Wi-Fi at the hotel is a significant concern for many guests. While some experienced good connectivity, most reviews report poor signal strength, unreliable connections or an absence of Wi-Fi in the rooms, highlighting the need for improvements in this area.
Parking at the hotel receives mixed feedback. While there is secure on-site parking, the cost and limited availability are points of contention. The tight parking spaces and additional fees are seen as disadvantages, especially given the hotel's distance from the city center.
Beds are generally praised for their comfort and cleanliness, providing supportive mattresses and soft bedding. However, some guests experienced issues with hard mattresses, sagging beds and, in rare cases, bed bugs.
For business travelers, the hotel offers good value and is well-positioned for conducting business activities. Clean conference rooms and supportive front desk services cater to business needs, although the spotty internet and limited business center facilities are noted drawbacks.
Accessibility is a highlight for guests without mobility issues, thanks to the nearby public transportation options and local amenities. However, improvements are needed in features for guests with disabilities.
In summary, Days Inn by Wyndham Washington DC/Connecticut Avenue is an excellent option for its strategic location and convenience. While the hotel offers comfortable rooms and friendly staff, improvements in cleanliness, room updates, Wi-Fi connectivity and parking facilities are needed to enhance the overall guest experience.
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