APA Hotel & Resort Tokyo Bay Makuhari

Chiba 35.64429700, 140.03740500 , Mihama-ku Hibino 2-3 (Show on Map)
8.1
Very Good


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Summary of reviewsAPA Hotel & Resort Tokyo Bay Makuhari receives commendations for various aspects of its offerings, making it a preferred choice for many travelers, particularly those attending events at Makuhari Messe and ZOZO Marine Stadium. The hotel's location near key venues and the convenience of nearby Kaihin-Makuhari train station provide excellent access, supplemented by shuttle services to and from Narita Airport. Despite being a bit far from central Tokyo, the efficient transportation links to city attractions and Disneyland make it convenient for guests.

The breakfast experience stands out with its quality and variety, although some guests find the cost high and occasionally face logistical issues. The dinner options, including an Italian restaurant and the Sky Cruise restaurant on the 50th floor, offer variety and quality, despite occasional difficulties with reservations and varying experiences with buffet offerings. The availability of late-night dining options adds to the convenience.

Guests find the rooms to be clean, modern and well-maintained with some rooms offering stunning views of Tokyo Bay, Mt. Fuji and the Marine Stadium. However, the rooms are generally compact, typical of urban Japanese hotels and some areas, especially in the central tower, might benefit from updates. The bathrooms receive mixed reviews regarding cleanliness and size.

Cleanliness appears well-maintained in public areas and baths, though some guests report issues such as dust and mold in rooms. Staff receives consistent praise for their helpfulness and politeness, although language barriers and occasional unfriendly attitudes at the front desk are noted.

WiFi service receives mixed reviews with many finding it reliable, but some mention speed and connectivity issues. The pool facilities, including the large pool and public baths, are generally appreciated, though occasional crowding and additional costs are noted.

Parking is frequently praised for its spaciousness, convenience and reasonable costs, although some guests suggest that complimentary parking for hotel guests would be an improvement. Overall, the hotel provides good value with its ample amenities, transportation convenience and friendly service, although some areas could benefit from attention to detail and updates.
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Categories
Family Friendly Hotel
The APA Hotel & Resort Tokyo Bay Makuhari is listed as one of the best family hotels in Chiba. It includes amenities and activities suitable for families.

Hotel with Swimming Pool
This hotel features both indoor and outdoor pools, providing options for relaxation and recreation. It also offers multiple large baths and hot springs. The hotel is conveniently located near the premium outlet and a garden/park.

  Children's Pool    Outdoor Pool  


Business Hotel
This hotel features the largest event space in Chiba, offering 114,109 sq ft for conferences and meetings. It also provides a variety of on-site dining options and recreational facilities, including a spa and a seasonal outdoor pool.

Hotel with Parking
This large resort hotel provides an on-site car park where charges apply. While it offers convenient parking, nearby parking options are available if the main lot is full.

3-Star Hotel
Located a 7-minute walk from JR Kaihin Makuhari Station and close to Makuhari Messe, this hotel offers an outdoor pool and spa. It provides convenience and recreational facilities for a comfortable stay.

Hotel with Outdoor Pool
This hotel and resort has outdoor pools. It provides extensive facilities and entertainment options for guests.

Hotel with Children's Pool
This large hotel complex includes a seasonal outdoor pool and a separate children's pool, providing a designated and safe swimming area for younger guests during the warmer months.

Skyscraper Hotel

Room Types
Single Room - Smoking Featuring an ocean view, this air-conditioned rooms feature a flat-screen TV with pay-per-view channels, a fridge and an electric kettle. The en suited bathroom comes with slippers and a hairdryer. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Single Room - Non-Smoking Featuring an ocean view, this air-conditioned rooms feature a flat-screen TV with pay-per-view channels, a fridge and an electric kettle. The en suited bathroom comes with slippers and a hairdryer. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Deluxe Twin Room - Smoking Featuring an ocean view, this air-conditioned rooms feature a flat-screen TV with pay-per-view channels, a fridge and an electric kettle. The en suited bathroom comes with slippers and a hairdryer. The hotel has 2 different layouts for this room type. However, guests do not have an option between the two and the hotel will allocate a room to the guests on arrival according to availability. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Deluxe Twin Room - Non-Smoking Featuring an ocean view, this air-conditioned rooms feature a flat-screen TV with pay-per-view channels, a fridge and an electric kettle. The en suited bathroom comes with slippers and a hairdryer. The hotel has 2 different layouts for this room type. However, guests do not have an option between the two and the hotel will allocate a room to the guests on arrival according to availability. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Double Room - Smoking Featuring an ocean view, this air-conditioned rooms feature a flat-screen TV with pay-per-view channels, a fridge and an electric kettle. The en suited bathroom comes with slippers and a hairdryer. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Triple Room - Smoking Featuring an ocean view, this air-conditioned rooms feature a flat-screen TV with pay-per-view channels, a fridge and an electric kettle. The en suited bathroom comes with slippers and a hairdryer. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Triple Room - Non-Smoking Featuring an ocean view, this air-conditioned rooms feature a flat-screen TV with pay-per-view channels, a fridge and an electric kettle. The en suited bathroom comes with slippers and a hairdryer. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Standard Twin Room - Non-Smoking Featuring an ocean view, this air-conditioned rooms feature a flat-screen TV with pay-per-view channels, a fridge and an electric kettle. The en suited bathroom comes with slippers and a hairdryer. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Twin Room in West Wing - Smoking Located in the West Wing (open from April 2014). More spacious room, well equipped with a flat-screen TV, heating and air conditioning facilities, as well as a work desk. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Twin Room in West Wing - Non-Smoking Located in the West Wing (open from April 2014). More spacious room, well equipped with a flat-screen TV, heating and air conditioning facilities, as well as a work desk. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Single Room in East Wing - Smoking This single room has a electric kettle and air conditioning. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Single Room in East Wing - Non-Smoking This single room features air conditioning and electric kettle. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Twin Room in East Wing - Smoking This twin room has air conditioning, electric kettle and flat-screen TV. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Twin Room in East Wing - Non-Smoking This twin room features a electric kettle and air conditioning. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Double Room in East Wing - Smoking This double room has air conditioning and electric kettle. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Double Room in East Wing - Non-Smoking This double room features a flat-screen TV, air conditioning and electric kettle. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Standard Twin Room - Smoking This twin room has a electric kettle and air conditioning. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Non-Refundable - Standard Twin Room - Smoking This twin room features air conditioning and electric kettle. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Triple Room in West Wing - Smoking This triple room features air conditioning and electric kettle. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Triple Room in West Wing - Non-Smoking This triple room has a electric kettle and air conditioning. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Triple Room in East Wing - Non-Smoking This triple room features a electric kettle and air conditioning. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Triple Room in East Wing - Smoking This triple room has air conditioning and electric kettle. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Double Room - Non-Smoking This double room features air conditioning and electric kettle. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Room Selected at Check-In - Non-Smoking (No choice of bed preference) This twin room features air conditioning and electric kettle. The property will allocate a room type, including pet-friendly rooms, to the guest on arrival. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Room Selected at Check-In - Smoking (No choice of bed preference) This twin room has a flat-screen TV, electric kettle and air conditioning. The property will allocate a room type, including pet-friendly rooms, to the guest on arrival. Please note that for children staying in an existing bed, only 1 child is accepted per bed.

Guest Reviews
8.1
Very Good
Location
APA Hotel & Resort Tokyo Bay Makuhari is praised for its prime location, especially for visitors attending events at Makuhari Messe and ZOZO Marine Stadium. Guests appreciate that the hotel is situated conveniently close to both venues, making it an ideal choice for event-goers. The proximity to Kaihin-Makuhari train station offers good access to public transportation, though some reviews point out that it might require a bit of walking. The accessibility is further enhanced by shuttle bus services to and from Narita Airport, providing a direct and easy transfer option for international travelers.

The surrounding area boasts an array of shopping opportunities with malls, outlet shopping centers and convenience stores within walking distance, catering to diverse retail and dining needs. Although the hotel is a bit far from central Tokyo, it benefits from good transportation links to the city's attractions and Disneyland, which is reachable by train. The hotel itself offers a range of amenities and services, including a large public bath, which add to the overall convenience and comfort of the stay.

For those attending conferences or events, the hotel's direct and sheltered access routes to the Makuhari Messe are highlighted as particularly advantageous, allowing easy transit regardless of weather conditions. The combination of a strategic location, essential amenities and transportation convenience makes APA Hotel & Resort Tokyo Bay Makuhari a favored choice among business travelers and event participants alike.

Breakfast
The breakfast experience at APA Hotel & Resort Tokyo Bay Makuhari generally receives high praise for both its quality and variety. Many guests appreciated the delicious and plentiful options with some highlighting the availability of savory dishes and a wide range of choices. The breakfast venue’s spaciousness and the panoramic views from the 50th floor added an extra layer of enjoyment for diners.

Positive remarks often focus on the delectable fresh omelettes and fried eggs and the buffet's rich menu offering a broad selection of dishes. However, several reviews mention the high cost of the breakfast buffet with some feeling it was not worth the price. There were also logistical issues such as long wait times, overcrowding and shortages of certain items, reflecting occasional struggles to accommodate the number of guests effectively. Some guests were disappointed with the unchanged menu over multiple days and issues with pre-booking breakfast tickets.

Despite some critiques on pricing and service speed, the overall sentiment leans towards a satisfying breakfast experience marked by variety and taste.

Dinner
APA Hotel & Resort Tokyo Bay Makuhari offers a diverse range of dining options that cater to various tastes. The Italian restaurant inside the hotel garners mixed reviews with many praising the delicious pizza and pasta, while others find it less impressive. The presence of several other restaurants, convenience stores and bars within the hotel and nearby provides ample choices for guests. Notably, the hotel boasts a Sky Cruise restaurant on the 50th floor, known for its great views and cocktail selections, adding a premium dining experience for those willing to spend a bit more.

Many guest reviews highlight the convenience of late-night dining options, including a takeout pizza place and multiple convenience stores that make it easy to grab a meal even after a long day. However, the dining reservations can be tricky due to limited seating and crowded times with some guests missing out on their preferred restaurant experiences.

Some guests found the buffet offerings lacking in variety and quality, especially late at night. Nonetheless, the overall sentiment is positive with many reviews noting that the food is delicious and the ingredients were of good quality. For those looking for affordability, the meals are reasonably priced and there are plenty of options that remain accessible even after late-night outings.

The hotel could improve by offering more diverse and budget-friendly dining choices to meet all preferences. Despite occasional hiccups, APA Hotel & Resort Tokyo Bay Makuhari provides a pleasant and varied dining experience, contributing to a comfortable stay for its guests.

Rooms
APA Hotel & Resort Tokyo Bay Makuhari offers a mixed experience when it comes to its rooms. Guests frequently noted that the rooms were very clean and well-maintained. Many praised the modern, beautiful rooms and the array of amenities provided, which includes the ability to cast video from phones to the room's TV. The views, particularly from higher floors, were highly regarded, offering splendid vistas of Tokyo Bay, Mt. Fuji and the Marine Stadium, which adds a unique charm to the stay.

However, several recurring themes point to the compact nature of the rooms, which many guests found smaller than expected. This compactness is seen as typical for urban Japanese hotels, yet for some, it made handling large suitcases inconvenient. Despite their size, rooms were generally described as tidy and comfortable with functional layouts that made optimal use of the available space.

There were some specific complaints about the rooms' aging facilities, particularly in the central tower, which were described as old and in need of an update. Issues like dusty corners, malfunctioning air conditioning, broken fixtures and occasional unpleasant odors were highlighted by some guests. For smokers, rooms catering to them tended to have lingering smoke smells.

The bathrooms also received a mixed reception. While some guests appreciated their cleanliness, others found them small and occasionally dirty with complaints of mold and insufficient cleanliness being mentioned.

In summary, APA Hotel & Resort Tokyo Bay Makuhari provides clean, well-equipped, if compact, rooms with excellent views and modern facilities. However, guests should be prepared for the small size typical of Japanese hotel rooms and potentially outdated features in older sections of the hotel.

Beds
The beds at APA Hotel & Resort Tokyo Bay Makuhari receive mixed feedback from guests with a predominant emphasis on comfort and cleanliness. Many guests highlight the spacious and comfortable nature of the beds, praising the clean sheets, excellent bedding and the overall cozy experience. The pillows and futons are described as fluffy and comfortable, contributing to a restful sleep.

However, some guests find the beds too soft with a few mentioning issues like uneven mattresses, worn-out springs and beds that curve, making it difficult to sleep. Despite these concerns, numerous guests still manage to sleep comfortably, attributing their restful nights to the good condition and softness of the beds.

The hotel provides convenient amenities like a baby bed of good quality and two types of pillows, catering to different preferences. Guests also appreciate the cleanliness of the bed linens, despite occasional mentions of hairs on the sheets and holes in the linen.

In summary, while there are some concerns about bed softness and occasional cleanliness issues, the general consensus leans towards a comfortable and satisfactory sleeping experience at this hotel.

Cleanliness
APA Hotel & Resort Tokyo Bay Makuhari offers a mix of positive and negative experiences in terms of cleanliness. Many guests noted that the rooms were generally clean, tidy and modern, contributing to a comfortable stay. The bed and bedding were often praised for being clean and providing a good night's rest. Guests also appreciated the hotel's spacious public baths, which were maintained with a focus on hygiene, especially in response to COVID-19 measures.

However, several reviews highlighted significant issues with cleanliness. Common complaints included dust and dirt in various places such as the tables, headboards and air conditioning units. Mold in the bathrooms and a lack of thorough cleaning in the bathtub and shower areas were frequently mentioned. Some guests found hair and other debris in unexpected places, such as the carpet and bathroom. Issues like urine odors and dirty air purifiers further impacted the overall perception of cleanliness.

Despite these concerns, the hotel's facilities were often described as well-maintained and spacious with good service from the staff. The overall sense of cleanliness in the communal areas like the lobby and public baths was also noted. However, improvement in room cleaning routines and more attention to detail are needed to enhance the guest experience.

The location of the hotel, being a 40-minute train ride from Tokyo, added to some guests' inconvenience. Additionally, the hotel sometimes felt crowded, which might have contributed to the perceived lapses in cleanliness.

In summary, while APA Hotel & Resort Tokyo Bay Makuhari has potential with its modern rooms and good amenities, there is a clear need for the hotel management to address the recurring issues of cleanliness to ensure a consistently pleasant stay.

Staff
The feedback on the staff at APA Hotel & Resort Tokyo Bay Makuhari is predominantly positive with frequent commendations for their helpfulness and friendliness. Guests often highlight the staff's politeness, describing the service as kind, attentive and responsive. Check-in and check-out processes are generally smooth and efficient with specific mentions of friendly and caring interactions.

However, a few critiques appear, noting issues with language barriers and occasional instances of staff unfriendly attitudes, particularly at the front desk. While some guests found a lack of warmth or engagement from certain staff members, others appreciated the quick, courteous responses and the effort to assist despite these challenges.

Overall, the staff at APA Hotel & Resort Tokyo Bay Makuhari is praised for their courteous service, effective communication and willingness to accommodate guest needs, although some areas for improvement in training and consistency are noted.

Wi-Fi
APA Hotel & Resort Tokyo Bay Makuhari offers WiFi services to its guests with mixed feedback regarding the quality. Many guests reported that the WiFi worked well during their stay and found it to be reliable. Several reviews confirmed the availability of WiFi and some highlighted additional features like a mirroring function for streaming content.

However, there were also complaints about the WiFi speed with some guests describing it as slow or weak. A few mentioned issues with the connection not working properly or needing improvement. Despite these issues, the hotel’s WiFi generally meets the needs of travelers, although enhancements could enhance the overall guest experience.

Overall, while there are positive remarks about the WiFi’s availability and functionality, the speed and connection stability remain areas that could benefit from further attention.

Pool
The 'APA Hotel & Resort Tokyo Bay Makuhari' offers a variety of aquatic amenities that have garnered mixed feedback from its guests. One highlight is the fantastic large pool, which many guests found to be great for a morning swim. Additionally, the indoor pool and related amenities have been positively reviewed with comments noting they are good for relaxation and enjoyment.

Guests also appreciated the availability of multiple large baths and hot springs near Makuhari Messe, describing them as exquisite and esthetically pleasing. These facilities contribute significantly to a relaxing stay. The outdoor pool, accessible only during the summer months, received praise as a nice place to unwind, though it wasn't always in operation.

That said, some visitors mentioned challenges such as the pool and onsen not being large enough to accommodate everyone comfortably and the outdoor poolside sometimes being visibly dirty. There were also comments about the extra costs associated with using the pool services, which some found expensive. Limited access and occasional crowding were noted issues, along with the pool not always being available or in operation.

Overall, while the pool and spa services at the hotel provide enjoyable and relaxing experiences, guests should be aware of the potential limitations and additional costs associated with their use.

Parking
Visitors to APA Hotel & Resort Tokyo Bay Makuhari generally find the availability and convenience of the parking to be a strong feature of their stay. Many guests highlight the spaciousness of the parking lot and the facility's option for a monthly parking pass, making it convenient for longer stays. The cost, often noted as 1,000 yen per night with free entry and exit privileges, is seen as a significant advantage, particularly when compared to other establishments.

The parking lot's proximity to the front desk is another appreciated feature, although some guests have mentioned that the walk from the parking area to the front desk can be somewhat long. Prompt service and the ease of parking have been positively noted with the facility's organization receiving commendations. The designated parking system ensures that guests generally have a spot during their stay, but there have been occasional issues with overcapacity leading to temporary parking arrangements.

While many guests praise the reasonable and even cheap parking fee, there are suggestions for further discounts or complimentary parking for hotel guests. The clarity on how the parking fee is settled and additional discounts at checkout when mentioned beforehand hints at a generally guest-friendly approach.

Overall, while there are occasional grievances regarding the parking fee and availability, most guests appear satisfied with the parking arrangements, appreciating both the convenience and the cost-effectiveness relative to their overall stay experience.

Family
APA Hotel & Resort Tokyo Bay Makuhari emerges as a family-friendly haven, receiving high praise from guests traveling with children. The hotel boasts several essential features for families, including clean and spacious family rooms, high-quality amenities and reliable baby beds, ensuring comfort for all ages. Children particularly enjoy the bath tubs, multiple pools and even a dinosaur park, creating an enjoyable environment for younger guests.

Families appreciate the convenient location, especially when attending events at nearby Makuhari Messe, making it easy to balance leisure and event participation. The proximity to drugstores and pharmacies is another bonus for families needing quick access to essentials.

The hotel's hospitality stands out with attentive staff and convenient services like luggage storage and airport shuttle buses, enhancing the overall stay experience. The availability of family-centric services, including hot springs and saunas, furthers the atmosphere of relaxation and enjoyment, praised by both parents and children alike.

Affordability is another highlight with many guests pleasantly surprised by the reasonable rates for longer stays, making it a practical option for family vacations. While some guests noted that the rooms might feel slightly small, this is often offset by the high-floor views and overall cost-effectiveness.

In summary, APA Hotel & Resort Tokyo Bay Makuhari offers a comprehensive family-friendly experience, combining comfort, convenience and excellent hospitality, making it a standout choice for a memorable family trip.

3 Star
The APA Hotel & Resort Tokyo Bay Makuhari stands out as a cost-effective three-star accommodation with a prime location. Reviews highlight the hotel's excellent price-to-quality ratio, terming it affordable yet comfortable. In terms of value, it appears to meet and sometimes exceed typical expectations for a three-star property. The hotel features well-equipped facilities that include a great breakfast, often noted as better than many higher-rated establishments.

Despite some minor inconveniences such as a challenging navigation within the large facility and a few modern amenities like digital services and USB ports being absent, guests generally find the amenities adequate. The overall ambiance and cleanliness of the hotel are positively mentioned, contributing to a comfortable and home-like experience. With its reasonable prices and efficient service, the APA Hotel balances cost and amenities effectively, offering a satisfying stay for travelers seeking a decent three-star hotel experience.

Business
The APA Hotel & Resort Tokyo Bay Makuhari stands out as a highly recommended accommodation for business travelers, particularly those attending events at the nearby Makuhari Messe. Consistently praised for its convenient location, guests appreciate the hotel's direct access and close proximity to the conference center, making it an optimal choice for trade fairs and exhibitions. The large hotel features several open onsens, providing a relaxing space for business visitors to unwind after a long day.

Efficient services such as smooth check-in and check-out processes, convenient transportation options and a fast process for parking tickets further enhance the overall experience. Facilities like the business center, conference rooms and high-speed Wi-Fi meet the needs of professionals, ensuring a comfortable and productive stay.

However, it's worth noting that some guests found the rooms slightly small and felt that certain business-related services, such as the provision of business invoices and English language support, could be improved. Despite this, the hotel remains a top choice for its strategic location, comfort and the consistent service provided during events at the Makuhari Messe.

Children's Pool
The children's pool at APA Hotel & Resort Tokyo Bay Makuhari receives favorable feedback from guests with many noting how well-equipped and enjoyable it is for young ones. Parents have observed that their children particularly loved the pool, highlighting its thoughtful design which includes a shallow end suitable for kids. The presence of multiple pools contributes to the family-friendly atmosphere of the resort, ensuring that guests with children feel catered to and comfortable.

Outdoor Pool
The APA Hotel & Resort Tokyo Bay Makuhari features an outdoor pool that has received positive feedback from guests. Many have highlighted the pool as a stand-out feature, describing it as nice, clean and comfortable. Families have noted that their kids especially loved the outdoor pool, adding to the fun of their stay.

Additionally, the resort offers several open-air baths and an extensive bathhouse, which includes an outdoor bath praised for its relaxing experience. However, some guests found it challenging to locate the outdoor hot spring bath. The outdoor pool, which requires an entrance fee and has a friendly reception, is only available during the summer season. Overall, the various public and outdoor bathing options at APA Hotel & Resort Tokyo Bay Makuhari significantly contribute to a pleasant and enjoyable stay.


Yes, APA Hotel & Resort Tokyo Bay Makuhari has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at APA Hotel & Resort Tokyo Bay Makuhari.

No, APA Hotel & Resort Tokyo Bay Makuhari doesn't allow dogs.

Yes, parking facilities are available at APA Hotel & Resort Tokyo Bay Makuhari.

No, APA Hotel & Resort Tokyo Bay Makuhari doesn't have a gym.

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