Hotel New Otani Makuhari
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Summary of reviewsHotel New Otani Makuhari consistently receives high praise for its ideal location and superior accommodations. Positioned near Makuhari Messe, it offers unmatched convenience for guests attending events, with a covered walkway ensuring seamless access to the exhibition center. The proximity to Kaihin-Makuhari train station and scenic coastline enhances transportation options and sets the scene with beautiful views. Additionally, abundant shopping and dining opportunities, like Mitsui Outlet Park and Aeon Mall, enrich the guest experience.
The hotel stands out for its luxurious accommodations, marked by spacious rooms often presenting sea views. Guests commend the cleanliness and comfort of the rooms, underscoring a relaxing atmosphere ideal for both leisure and business stays. The exceptional service provided by the staff is a highlight, noted for their friendliness and helpfulness, which significantly contributes to a memorable visit.
Hotel New Otani Makuhari also offers a rich breakfast buffet, showcasing a wide selection and high quality. While pricing and crowding are occasional concerns, the diversity and taste cater well to varying preferences. The hotel impresses with thoughtful amenities for families, creating a welcoming environment for guests with children. The combination of attentive service and special provisions for young visitors enhances the family-friendly ambiance.
Despite minor maintenance remarks, the high cleanliness standards reflected throughout the hotel—from rooms to shared spaces—further elevate the guests' experience. Although Wi-Fi connectivity is mentioned as an area for improvement, the overall facilities maintain a robust reputation. The hotel’s pool and parking facilities complement the stay, with the pool offering an enjoyable perk despite additional costs, and the parking providing easy access and convenience.
The beds generally receive positive feedback, noted for comfort and spaciousness, despite isolated comments suggesting improvements. For business travelers, the hotel's strategic location and accommodating environment like room upgrades and proficient staff make it a sought-after choice. The hotel consistently meets expectations as a luxury destination through opulent designs, impeccable service, and well-maintained facilities.
Overall, Hotel New Otani Makuhari blends luxury with practicality, making it a preferred option among travelers seeking high-quality accommodations in an excellent location.
Categories
The hotel stands out for its luxurious accommodations, marked by spacious rooms often presenting sea views. Guests commend the cleanliness and comfort of the rooms, underscoring a relaxing atmosphere ideal for both leisure and business stays. The exceptional service provided by the staff is a highlight, noted for their friendliness and helpfulness, which significantly contributes to a memorable visit.
Hotel New Otani Makuhari also offers a rich breakfast buffet, showcasing a wide selection and high quality. While pricing and crowding are occasional concerns, the diversity and taste cater well to varying preferences. The hotel impresses with thoughtful amenities for families, creating a welcoming environment for guests with children. The combination of attentive service and special provisions for young visitors enhances the family-friendly ambiance.
Despite minor maintenance remarks, the high cleanliness standards reflected throughout the hotel—from rooms to shared spaces—further elevate the guests' experience. Although Wi-Fi connectivity is mentioned as an area for improvement, the overall facilities maintain a robust reputation. The hotel’s pool and parking facilities complement the stay, with the pool offering an enjoyable perk despite additional costs, and the parking providing easy access and convenience.
The beds generally receive positive feedback, noted for comfort and spaciousness, despite isolated comments suggesting improvements. For business travelers, the hotel's strategic location and accommodating environment like room upgrades and proficient staff make it a sought-after choice. The hotel consistently meets expectations as a luxury destination through opulent designs, impeccable service, and well-maintained facilities.
Overall, Hotel New Otani Makuhari blends luxury with practicality, making it a preferred option among travelers seeking high-quality accommodations in an excellent location.
Luxury Hotel
As a 5-star luxury hotel, it offers extensive amenities including multiple restaurants, indoor and outdoor pools, a comprehensive luxury spa and wellness center, and tennis courts. Guest rooms are spacious and provide sea views.
Hotel near Golf Courses
While primarily a business and leisure hotel, its location in Makuhari provides reasonable access to golf courses in Chiba. It offers a high standard of service and amenities suitable for discerning guests.
Hotel for Honeymoon
This hotel offers luxurious and comfortable suite accommodation, spa and fitness facilities and an assortment of amenities that will make you and your loved one spend the most romantic and enjoyable honeymoon.
Hotel with Spa
Hotel New Otani Makuhari's Club & Club is a luxurious destination for all-water sports and spa experiences in Japan. The facility boasts a wide range of amenities and facilities for guests to enjoy during their stay. On the third floor, guests can find a locker room, sauna, indoor pool, Jacuzzi, and massage services. The fourth floor offers even more pampering options with a beauty salon and relaxation salon, featuring facial and body treatments.
Romantic Hotel
Offers elegant accommodations and stunning views of Tokyo Bay. Features fine dining options and impeccable service, creating a sophisticated and romantic ambiance. Its location near the Makuhari Messe also provides convenient access to entertainment and events.
Hotel with Swimming Pool
The Hotel New Otani Makuhari has both indoor and outdoor pools, a spa with body treatments and facials, and a health club. It is centrally located near Mitsui Outlet Park Makuhari and Makuharikaihin Prefectural Park.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
This 5-star hotel is a preferred choice for travelers, offering free Wi-Fi, luxury spa services, and airport shuttle services. It provides a comfortable and connected experience for both leisure and business travelers.
Business Hotel
This hotel is well-suited for business travelers, offering meeting rooms and a poolside bar. It is conveniently located near Mitsui Outlet Park Makuhari and provides amenities such as an ocean view and a swimming pool.
Hotel with Parking
This hotel offers a large outdoor parking lot with 300 spaces. Parking is complimentary for staying guests from check-in to check-out, providing excellent convenience and value.
Hotel with Tennis Courts
This hotel offers tennis courts as part of its amenities. It is a large hotel suitable for both leisure and business travelers.
Hotel with Outdoor Pool
Features a seasonal outdoor Shell Pool designed to evoke a tropical beach resort feel, complete with swaying palm trees, providing a distinctive poolside atmosphere.
Family Friendly Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel New Otani Makuhari offers an exceptional location for those attending events at the nearby Makuhari Messe. The hotel is seamlessly connected to the exhibition center by a covered walkway, providing unmatched convenience for conference and exhibition attendees. Proximity to both the Kaihin-Makuhari train station and the coastline ensures easy access to various transportation options and scenic views. The surrounding area is bustling with dining and shopping opportunities, including the Mitsui Outlet Park and Aeon Mall, offering guests plenty to explore.
In addition to its strategic location near Makuhari Messe, the hotel boasts excellent connections to major transport hubs, including a direct limousine bus service to Haneda Airport. The spacious rooms often feature sea views and guests praise the luxurious and comfortable accommodations. The staff's exceptional service further enhances the overall experience, making it a preferred choice for business travelers and tourists alike. Moreover, guests can enjoy a diverse breakfast selection, ensuring a great start to the day before exploring the local attractions, which even include easy access to Tokyo Disney Resort.
Hotel New Otani Makuhari offers a breakfast experience that generally receives positive feedback from its guests. Many reviewers highlight the variety and quality of the breakfast buffet, describing it as extensive and lavish. Guests appreciate the wide selection of items available, which includes freshly baked croissants, a special omelet prepared by a professional chef, and various sides and fruits. The high quality and delicious taste of the breakfast are frequently noted, and the inclusion of options catering to different dietary preferences, such as vegan choices, receives praise.
However, some guests express concerns over the pricing of the breakfast, considering it not always worth the cost. Additionally, during peak times, the breakfast area can become crowded, with long lines forming to access the buffet. A few reviewers also mention a desire for a broader selection of coffee options, such as lattes or cappuccinos, to complement the breakfast offerings.
Overall, while there are areas for improvement, the breakfast at Hotel New Otani Makuhari is often described as an eclectic and delightful start to the day, offering a rich culinary experience that caters to a wide array of tastes.
Hotel New Otani Makuhari offers a stay characterized by spacious and well-appointed accommodations. Visitors frequently highlight the impressively large room sizes, which combine comfort with functionality, making them ideal for both singles and groups. Many rooms boast beautiful views, whether of the cityscape or ocean, further enhancing the staying experience.
Cleanliness is a consistent theme, with guests noting that rooms are kept spotless and well-maintained. The attention to detail is evident, with rooms equipped with a comprehensive range of amenities, ensuring that every need is met. Beds are often described as comfortable, and the overall atmosphere of the rooms allows for relaxation and a peaceful night’s sleep.
Some aspects of the hotel, such as the decor, may feel dated to some guests, and the lack of modern card keys hints at its age. However, these are minor points compared to the praise received for the overall room quality and the helpfulness of the staff. Those fortunate enough to receive an upgrade mention the added comfort and luxurious feel.
The proximity to Makuhari Messe is an added advantage for business travelers who appreciate the convenience of the location. Room upgrades and attentive staff service further contribute to a welcoming and enjoyable stay. Whether staying for business or leisure, guests find the environment of Hotel New Otani Makuhari to reflect a harmonious blend of space, cleanliness, and comfort.
The beds at Hotel New Otani Makuhari have received a mixed yet predominantly positive reception from guests. Many travelers noted the beds as being comfortable, with some even describing them as larger than expected, providing a cozy and restful experience. Guests often appreciated the fluffiness of the beds and the softness of the pillows, which contributed to an excellent sleep quality. Several reviews highlighted beds that were comfortably soft, with some mentioning them to feel as spacious as King-size beds. However, a few guests suggested that the beds and pillows could benefit from a refresh, citing some instances where the mattress was deemed too soft for comfort. Despite these occasional concerns, the general consensus points towards a comfortable stay, with the positive aspects of the beds often overshadowing the negatives.
Hotel New Otani Makuhari has received many positive remarks regarding its cleanliness, with guests frequently noting the well-maintained interiors and spotless conditions. Many reviews highlight the rooms as being particularly clean, spacious, and comfortable, contributing to an overall sense of luxury and relaxation. Guests appreciated the hotel amenities and found the rooms to be well-equipped, adding to their pleasant stay. Cleanliness standards extend beyond the rooms, as the hotel's exterior, lobby, and other facilities also exude a clean and luxurious aura. The staff is frequently praised for their friendliness and impeccable service, often going above and beyond to ensure a memorable experience. Extra amenities are promptly provided, further enhancing guest satisfaction. There are some mentions of minor issues, such as occasional maintenance concerns in water-related areas and isolated instances of overlooked cleaning details. Nevertheless, the overall consensus underscores the high standards of cleanliness and hospitality at Hotel New Otani Makuhari.
Hotel New Otani Makuhari is celebrated for its exceptional hospitality, as reflected in numerous guest reviews praising the staff's outstanding service. Across the board, the staff are described as friendly, cheerful, and attentive, consistently providing prompt and polite responses. Guests appreciate the team's courteous demeanor and professional, kind attitude, evident in their interactions from the front desk to the concierge. The staff are noted for their ability to speak English, accommodating international visitors with ease. They go above and beyond, ensuring not only a warm welcome but also addressing customer needs proactively, such as providing detailed explanations and accommodating special requests, like children's amenities. Housekeeping is meticulous, contributing to the overall comfort and cleanliness of the hotel. The service at the hotel is impeccable, with the team always aiming to exceed expectations and make guests' stays as pleasant as possible.
Hotel New Otani Makuhari generally receives high marks for its accommodations, though its Wi-Fi service appears to be a notable area for improvement. Guests have mentioned that the Wi-Fi can be inconsistent and, at times, entirely unavailable in the rooms. There are occasional connectivity issues that may disrupt a seamless online experience. However, some guests have noted that the Wi-Fi signal is strong, suggesting there might be variability depending on the part of the hotel. It may currently come with a charge, so potential visitors should be prepared for this additional cost. Despite these challenges, the overall quality and service of the hotel leave a positive impression on travelers.
Hotel New Otani Makuhari offers a heated pool that guests find to be priced affordably, presenting an attractive option for those looking to relax during their stay. Despite its additional cost, it's recommended to make use of the pool and sports club facilities, as these offer a pleasant experience overall. While access to the pool is not a complimentary amenity and younger guests may face limitations, the facilities are generally regarded as nice and contribute positively to the guest experience. Additionally, there is a convenient corridor connecting the hotel's second floor to the nearby Makuhari Messe, making it a practical choice for event-goers.
Hotel New Otani Makuhari offers an excellent parking experience for guests, characterized by its plentiful and spacious parking facilities. Free parking is a standout feature, enhancing convenience for those traveling by car. The parking lot is strategically located just a short distance from the hotel's entrance, making it accessible and user-friendly. The proximity of the property to shopping outlets further adds to its appeal, allowing guests to enjoy shopping without hassle.
A connecting passage to Big Sight provides an added advantage, ensuring smooth transportation between venues. The flexibility in check-out times allows guests to comfortably manage their schedule, whether stepping out for events or enjoying the hotel's amenities. Guests particularly appreciate the thoughtful inclusion of children's amenities, such as pajamas and toothbrushes, which cater to the needs of visiting families.
Overall, the experience at Hotel New Otani Makuhari, enhanced by its first-rate parking facilities, leaves guests with a sense of satisfaction and a desire to return.
Hotel New Otani Makuhari comes highly recommended for families traveling with children, with a strong emphasis on hospitality and consideration for the unique needs of young guests. Families have noted the warm and accommodating environment, which provides a comforting stay for both adults and children. The hotel staff is praised for their attentiveness, ensuring that even the smallest details, like providing kid-friendly toothbrushes and linens, are thoughtfully addressed. The rooms are clean and particularly geared toward families, contributing to a stress-free visit.
Guests have highlighted the relaxing atmosphere of the hotel and the ability to enjoy stunning sea views from the bathroom, enhancing the overall experience. While there are a few suggestions for improvement, such as expanding the selection of Japanese dishes at the breakfast buffet and adding an outdoor children's pool for more entertainment options, the overall satisfaction remains high. Children reportedly enjoy their stay immensely, and parents appreciate the peace of mind they experience during their visit.
Hotel New Otani Makuhari stands out as a genuinely high-class establishment that balances luxury and comfort effortlessly. Its prime location, connected to the Makuhari Convention Center, adds a layer of convenience for those attending events, making commutes nearly seamless. The facilities are well-maintained, ensuring that guests find the environment both functional and pleasing. Although the hotel is not new, it has been kept in commendable condition, reflecting the attention to detail of the management.
Guests consistently highlight the kindness and supportiveness of the staff, emphasizing the quality service that the hotel offers. This dedication to hospitality elevates the experience, making it memorable and enjoyable. While some visitors arrived with high expectations, the overall sentiment is that the hotel's services and facilities provide good value, comparable to what one would expect from more costly options elsewhere. In a country known for its exemplary service, Hotel New Otani Makuhari manages to impress, guaranteeing a stay that meets most travelers' standards.
Hotel New Otani Makuhari stands out as a strategic choice for business travelers with engagements at the Makuhari Messe Convention Center. The hotel's prime location and proximity to the conference hall make it an advantageous option for those attending expos and trade shows. Guests appreciate the hotel's convenience, highlighting its ability to facilitate seamless work experiences and providing a comfortable environment to unwind and recover from business obligations. Although the facilities may be somewhat outdated due to the hotel's age, the cleanliness and comfort of the rooms largely offset this minor drawback. Overall, it offers a reliable service package that aligns well with the expectations of professionals seeking practicality and ease during their business trips.
Hotel New Otani Makuhari offers a distinguished experience characterized by its luxurious ambiance and high-class facilities. Guests can enjoy impressive seasonal decorations, like a large Christmas tree at the entrance, that enhance the opulent atmosphere. The hotel consistently meets expectations as a long-established luxury destination, providing dignity and sophistication throughout its spaces.
Everything from the exterior to the lobby, elevator, and guest rooms contributes to a unified sense of elegance. The rooms are noted for their cleanliness and comfort, with many guests highlighting the exceptional design and beauty of the bathrooms as a standout feature. The impeccable service received from the staff further elevates the experience, adding a personal touch to the luxurious accommodations.
Additionally, the hotel's convenient location—close to the station, convenience stores, and the Mitsui Outlet Park—ensures guests have easy access to a variety of activities and amenities. Overall, Hotel New Otani Makuhari delivers a consistently refined and luxurious stay that leaves a lasting impression on its guests.
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Location
In addition to its strategic location near Makuhari Messe, the hotel boasts excellent connections to major transport hubs, including a direct limousine bus service to Haneda Airport. The spacious rooms often feature sea views and guests praise the luxurious and comfortable accommodations. The staff's exceptional service further enhances the overall experience, making it a preferred choice for business travelers and tourists alike. Moreover, guests can enjoy a diverse breakfast selection, ensuring a great start to the day before exploring the local attractions, which even include easy access to Tokyo Disney Resort.
Breakfast
However, some guests express concerns over the pricing of the breakfast, considering it not always worth the cost. Additionally, during peak times, the breakfast area can become crowded, with long lines forming to access the buffet. A few reviewers also mention a desire for a broader selection of coffee options, such as lattes or cappuccinos, to complement the breakfast offerings.
Overall, while there are areas for improvement, the breakfast at Hotel New Otani Makuhari is often described as an eclectic and delightful start to the day, offering a rich culinary experience that caters to a wide array of tastes.
Rooms
Cleanliness is a consistent theme, with guests noting that rooms are kept spotless and well-maintained. The attention to detail is evident, with rooms equipped with a comprehensive range of amenities, ensuring that every need is met. Beds are often described as comfortable, and the overall atmosphere of the rooms allows for relaxation and a peaceful night’s sleep.
Some aspects of the hotel, such as the decor, may feel dated to some guests, and the lack of modern card keys hints at its age. However, these are minor points compared to the praise received for the overall room quality and the helpfulness of the staff. Those fortunate enough to receive an upgrade mention the added comfort and luxurious feel.
The proximity to Makuhari Messe is an added advantage for business travelers who appreciate the convenience of the location. Room upgrades and attentive staff service further contribute to a welcoming and enjoyable stay. Whether staying for business or leisure, guests find the environment of Hotel New Otani Makuhari to reflect a harmonious blend of space, cleanliness, and comfort.
Beds
Cleanliness
Staff
Wi-Fi
Pool
Parking
A connecting passage to Big Sight provides an added advantage, ensuring smooth transportation between venues. The flexibility in check-out times allows guests to comfortably manage their schedule, whether stepping out for events or enjoying the hotel's amenities. Guests particularly appreciate the thoughtful inclusion of children's amenities, such as pajamas and toothbrushes, which cater to the needs of visiting families.
Overall, the experience at Hotel New Otani Makuhari, enhanced by its first-rate parking facilities, leaves guests with a sense of satisfaction and a desire to return.
Family
Guests have highlighted the relaxing atmosphere of the hotel and the ability to enjoy stunning sea views from the bathroom, enhancing the overall experience. While there are a few suggestions for improvement, such as expanding the selection of Japanese dishes at the breakfast buffet and adding an outdoor children's pool for more entertainment options, the overall satisfaction remains high. Children reportedly enjoy their stay immensely, and parents appreciate the peace of mind they experience during their visit.
5 Star
Guests consistently highlight the kindness and supportiveness of the staff, emphasizing the quality service that the hotel offers. This dedication to hospitality elevates the experience, making it memorable and enjoyable. While some visitors arrived with high expectations, the overall sentiment is that the hotel's services and facilities provide good value, comparable to what one would expect from more costly options elsewhere. In a country known for its exemplary service, Hotel New Otani Makuhari manages to impress, guaranteeing a stay that meets most travelers' standards.
Business
Luxury
Everything from the exterior to the lobby, elevator, and guest rooms contributes to a unified sense of elegance. The rooms are noted for their cleanliness and comfort, with many guests highlighting the exceptional design and beauty of the bathrooms as a standout feature. The impeccable service received from the staff further elevates the experience, adding a personal touch to the luxurious accommodations.
Additionally, the hotel's convenient location—close to the station, convenience stores, and the Mitsui Outlet Park—ensures guests have easy access to a variety of activities and amenities. Overall, Hotel New Otani Makuhari delivers a consistently refined and luxurious stay that leaves a lasting impression on its guests.
Yes, Hotel New Otani Makuhari has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel New Otani Makuhari.
No, Hotel New Otani Makuhari doesn't allow dogs.
Yes, parking facilities are available at Hotel New Otani Makuhari.
Yes, Hotel New Otani Makuhari has a gym.
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