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Summary of reviewsOYO Hotel Edgebrook Chicago North Shore boasts a convenient location, making it an appealing choice for both leisure and business travelers. Guests appreciate its proximity to downtown Chicago, Devon Street, and a variety of shopping options like Costco, Target, and ALDI. The hotel is close to dining and entertainment venues, and its easy access to major highways and public transportation makes it an ideal starting point for exploring the area. Free parking and a safe environment further enhance its attractiveness.
The hotel's staff consistently receives high praise from visitors for their friendliness and professionalism. The team is noted for creating a welcoming atmosphere, being quick to assist with guest needs, and offering useful local recommendations. This attentive service adds significant value to the overall guest experience.
Guests often mention the comfort of the beds, describing them as wide and supportive, which aids in a restful sleep. However, opinions on the cleanliness and maintenance of the rooms vary. While some rooms are modern and include amenities such as mini fridges and microwaves, there are recurring concerns about cleanliness and maintenance. Reports of unfavorable odors, stained linens, and issues with basic amenities like temperature control and plumbing are common. Structural issues such as poorly fitting doors also detract from the experience.
Despite the appealing aspects of location and staffing, the overall experience is affected by inconsistencies in cleanliness and room maintenance. The hotel offers affordability and convenience but could benefit from improvements in upkeep to elevate guest satisfaction. Show more
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Categories
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. Located on the North Shore, it provides affordable accommodations with essential connectivity.
Cheap Hotel
Offers budget accommodation on Chicago's North Shore. Provides basic amenities for travelers seeking affordable lodging.
Hotel with Parking
Small Hotel
Room Types
King Bed Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower. This double room offers a flat-screen TV. The unit has 1 bed.
2 Full Beds Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room provides a flat-screen TV. The unit offers 2 beds.
Queen Bed Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower. This double room features a flat-screen TV. The unit has 1 bed.
Guest Reviews
Location
Situated in a convenient locale, the OYO Hotel Edgebrook Chicago North Shore garners positive feedback for its strategic positioning that appeals to both leisure and business travelers. The hotel's location offers a blend of accessibility and nearby amenities, making it easy for guests to navigate the town and beyond. Guests find themselves just a short drive away from downtown Chicago and Devon Street, while Costco, Target, and ALDI are all within walking distance, providing ample options for shopping and necessities. The nearby presence of a variety of dining options and entertainment venues, including AMC theaters, adds to the convenience. Additionally, the hotel's proximity to major highways and public transportation makes it an ideal starting point for daily explorations or quick errands. Free parking and a safe, quiet environment further enhance the overall appeal of this location, making it a solid choice for affordability and comfort.
Rooms
The rooms at OYO Hotel Edgebrook Chicago North Shore offer a variety of experiences for guests. Some of the rooms have a modern and attractive appearance, complete with convenient amenities such as a mini fridge and a microwave, adding to the comfort of those who appreciate a transient stay. Guests have noted the cleanliness of the beds and ample storage space available, which can be beneficial for longer stays.
However, there are notable concerns regarding cleanliness and maintenance across various rooms. Complaints range from unpleasant smells of cigarette smoke, urine, and other unfamiliar odors to inconsistent housekeeping, with reports of stained linens and unclean conditions in several areas. Some guests experienced issues with basic amenities, including clogged bathtubs, drafty rooms, and difficulties with room temperature control, which is managed centrally. Structural issues like sticking doors and poorly fitting entrance doors have also been reported, revealing light around the edges.
While the hotel demonstrates some positive aspects in room conveniences and appearances, the overall guest experience tends to be negatively impacted by issues related to hygiene and maintenance.
Beds
Guests of the OYO Hotel Edgebrook Chicago North Shore often highlight the comfort of the beds, with many noting their comfortable nature. Several reviews specifically mention the beds as being nice, wide, and supportive for a restful night's sleep. Despite some praising the room cleanliness, there are reports of concerning issues that include sightings of bedbugs and instances of stained bedding. Although comfort is a recurring theme, these negative experiences suggest inconsistency in maintenance and cleanliness, which could affect guest satisfaction.
Cleanliness
Visitors to the OYO Hotel Edgebrook Chicago North Shore offer a spectrum of opinions regarding the cleanliness of the property. While some guests appreciate the clean rooms, comfortable beds, and great pricing, others express dissatisfaction with various cleanliness issues. Positive remarks highlight instances of rooms being cleaner than expected and the overall convenience of the motel. However, numerous reviews point to significant concerns, including odors of smoke and urine, dirty floors, stained mattresses, and unsatisfactory bathroom conditions. Problems like peeling paint, slow-draining tubs, and malfunctioning fixtures further contribute to guest dissatisfaction. Some travelers also report finding old food in fridges, dirty towels, and mold in bathrooms. Although some guests find the hotel decent and clean, there is a prevailing sentiment that the facility suffers from poor maintenance and requires updates.
Staff
The staff at OYO Hotel Edgebrook Chicago North Shore consistently receives high praise from guests. Many reviewers comment on the friendliness and professionalism of the team, creating a welcoming atmosphere that feels like home. Guests appreciate the staff's helpfulness, noting that they are always ready to assist with any issues that arise. The check-in process is described as fast and simple, with the service desk promptly solving problems and answering calls efficiently. Visitors are particularly impressed with the staff's eagerness to offer recommendations for local dining and grocery options, enhancing the overall experience. Whether it's the responsive desk clerk or the attentive cleaning crew, the staff at this hotel contributes significantly to a positive stay, making it a great base for explorers of Chicago.
No, Motel Edgebrook Chicago North Shore By Oyo doesn't have any pool.
No, a spa isn't available at Motel Edgebrook Chicago North Shore By Oyo.
No, Motel Edgebrook Chicago North Shore By Oyo doesn't allow dogs.
Yes, parking facilities are available at Motel Edgebrook Chicago North Shore By Oyo.
No, Motel Edgebrook Chicago North Shore By Oyo doesn't have a gym.