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Summary of reviewsKyriad Caen Sud is a strategically located hotel praised for its convenience and accessibility. Situated just two minutes from the highway and near Caen's ring road, it provides easy access for travelers whether they are on a short stopover or planning an extended visit. Despite its proximity to busy roads, the hotel remains peaceful and quiet and it serves as an excellent base for exploring nearby attractions such as the D-Day beaches and Normandy. The location also benefits from nearby amenities including fast food restaurants, a bakery, supermarkets and a tram station to the city center.
Guests often commend the breakfast at Kyriad Caen Sud, which is described as generous, varied and good value for money. The spread includes both sweet and savory options catering to different tastes and diets, served in a spacious and clean breakfast room by friendly and welcoming staff.
Regarding dinner, experiences are varied. While some guests enjoy the Lebanese buffet and on-site dining options provided by a pleasant chef at reasonable prices, others are disappointed by the restaurant's closure. However, staff efforts to offer alternatives like meal trays and directing guests to nearby dining options are appreciated.
The rooms at Kyriad Caen Sud are generally described as spacious and comfortable, despite some dated fixtures and occasional cleanliness issues. While some guests noted the necessity for room and bathroom renovations, the overall ambiance is pleasant with amenities that include free parking. Family rooms are particularly noted for their size and practicality, though some have ventilation issues.
Cleanliness reviews are mixed, but many guests find the rooms clean and comfortable. There are notable concerns regarding maintenance in some areas with reports of dirty carpets, mold and general neglect affecting the impression of an otherwise well-maintained space.
The hotel staff receives high praise for their friendliness, efficiency and attentiveness. The reception team is especially commended for their warm interactions, professional demeanor and helpful nature, ensuring a positive and inviting atmosphere for guests.
Regarding facilities, the free Wi-Fi meets basic needs but has occasional issues with stability, especially in upper-floor rooms. The parking is highly appreciated for being free, ample and secure with easy access to the hotel.
Families find the hotel accommodating for short stays with spacious family rooms and attentive staff contributing to a positive experience. However, the enclosed design of children's beds in some rooms may affect comfort.
Beds are frequently highlighted for their comfort with many guests enjoying good quality, spacious bedding. However, there are occasional complaints about outdated or overly firm mattresses.
Kyriad Caen Sud is generally seen as aligning with its three-star rating, though some guests feel it falls short due to outdated decor and maintenance issues. Nonetheless, it offers basic value for money with scope for improvement to meet higher expectations.
Accessibility could be better, especially since the lack of an elevator poses challenges for guests with mobility issues. The hotel is praised for being dog-friendly, accommodating pets smoothly and making it easy for guests traveling with dogs.
In summary, Kyriad Caen Sud is favoured for its convenient location, friendly staff and comfortable beds, making it a practical choice for travelers. Improvements in cleanliness, maintenance and accessibility could enhance guest satisfaction further.
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