Chihuahua28.63010500,
-106.11947000,
Periferico De La Juventud 6100 Fraccionamiento Las Haciendas(Show on Map)
8.7
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHampton by Hilton Chihuahua stands out as a preferred choice for travelers due to its convenient and accessible location, close to major roads, shopping centers and District 1. Visitors praise its proximity to restaurants, bars, cinemas, supermarkets and various entertainment options, making it ideal for both leisure and business stays. The combination of location, comfort, cleanliness and friendly staff contributes to a consistently positive experience, despite some minor inconveniences.
The hotel features a range of amenities, including comfortable and spacious rooms, good value for money and a tasty breakfast. The latter receives mixed reviews with many guests enjoying a complete, varied and delicious selection, but some noting repetitiveness and a need for improvement in food quality and variety. The breakfast area's service is commended, making the dining experience pleasant for many.
Guest feedback on the rooms is generally positive, highlighting their cleanliness, comfort and spaciousness. Many appreciate the peace and quiet, conducive to a restful stay, although there are occasional reports of maintenance and cleanliness issues. The hotel staff's attentiveness often mitigates these problems, ensuring a welcoming atmosphere.
Cleanliness standards at the hotel are generally high with praise for the well-maintained rooms and common areas. However, there are some reports of inconsistent upkeep, such as dirty mirrors, trash left behind and occasional unpleasant odors. These concerns are balanced by positive remarks on the friendly staff and their dedication to maintaining a cozy environment.
The staff at Hampton by Hilton Chihuahua receive high marks for their friendliness, helpfulness and excellent service, contributing significantly to the overall guest experience. Issues are promptly addressed, ensuring a smooth and pleasant stay for guests.
WiFi connectivity at the hotel varies with some guests experiencing excellent service and others finding it unreliable and slow. Despite mixed internet experiences, the hotel’s other services continue to satisfy guests.
The pool area receives mixed feedback. Some visitors appreciate its cleanliness and family-friendly atmosphere, while others point out issues such as cold water, small size and maintaining the area. Nonetheless, the pool remains a appealing feature for many.
Parking at the hotel is generally praised for its ample and convenient spaces, although some guests highlight a lack of shaded spots. Despite minor points about covered parking, the overall accessibility and availability of parking facilities are well-received.
Lastly, the beds garner mixed reviews with most guests finding them comfortable and conducive to a good night's sleep, although a few report hardness or outdated mattresses. The majority find the bedding clean and comfortable.
Overall, Hampton by Hilton Chihuahua delivers a strong three-star hotel experience with excellent service and a great price-quality ratio, making it a solid choice for travelers seeking comfort and convenience. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel holds ISO 14001:2015 certification for environmental management systems and ISO 50001:2018 certification for energy management systems. It is part of Hilton's 'Travel with Purpose' ESG strategy.
Hotel for Honeymoon
This hotel features a pool and comfortable rooms, ensuring a relaxing stay. It's well-located and offers good value, making it suitable for honeymooners seeking convenience and comfort.
Hotel with Swimming Pool
This hotel is well-suited for both families and business travelers, providing a welcoming experience. The pool is a valued amenity, contributing to a comfortable and enjoyable stay.
Outdoor Pool
Business Hotel
Hampton by Hilton Chihuahua provides a solid option for business travelers. It offers essential amenities such as free Wi-Fi, a business center, and comfortable rooms suitable for working. The hotel's location is convenient for accessing business districts.
Hotel with Parking
The hotel provides secure parking. It is also known for its excellent service and comfortable accommodations, making parking a convenient aspect of an enjoyable stay.
Accessible Hotel
Hampton Inn by Hilton Chihuahua City offers wheelchair accessibility throughout its grounds and provides an elevator/lift for easy movement. Select rooms feature roll-in showers, and handicapped parking is available.
Hotel with Gym
The fitness center at this hotel is described as state-of-the-art and equipped with weight-training machines. This indicates a potentially well-furnished gym facility.
3-Star Hotel
Offers a blend of comfort and convenience. Known for its family-friendly amenities, including complimentary cribs, and a fully-equipped business center, it caters to both leisure and business travelers. The consistent positive reviews highlight its value for money and reliable service.
Hotel with Outdoor Pool
This hotel offers an outdoor pool and a gym. It is a modern hotel providing free transfers to the historic center.
Hotel near Nightlife Spots
Room Types
King Studio Suite with Sofa Bed - Non-SmokingThis studio has simple, stylish décor and functional wooden furniture. There is a king-size bed, a sofa bed, cable TV, and a kitchenette with a microwave, fridge and tea and coffee making facilities.
King Room with King Bed - Non-SmokingThis room has simple, stylish décor and functional wooden furniture. There is a king-size bed, cable TV and tea and coffee making facilities.
2 Queen Beds - Non-SmokingThis room has simple, stylish décor and functional wooden furniture. There is a king-size bed, cable TV and tea and coffee making facilities.
Studio Suite with Two Queen Beds and Sofa Bed - Non-SmokingThis studio has simple, stylish décor and functional wooden furniture. There is a queen-size bed, a sofa bed, cable TV, and a kitchenette with a microwave, fridge and tea and coffee making facilities.
King Room with Sofa Bed and Study - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
The Hampton by Hilton Chihuahua consistently garners praise for its excellent location, making it a top choice for travelers seeking convenience and comfort. Situated close to major roads, shopping centers, restaurants and District 1, the hotel's placement is ideal for both leisure and business visitors. The accessible and central location allows guests to easily reach popular dining and entertainment options, enhancing their overall experience.
Guests frequently highlight the hotel's proximity to restaurants, bars, cinemas and supermarkets. The area is not only beautiful but also very convenient, providing a great base from which to explore the city. The combination of location, comfort, cleanliness and friendly staff receives consistent acclaim, making it suitable for a variety of travel needs.
In addition to the commendable location, the hotel offers excellent facilities, comfortable beds, good value for money and tasty breakfasts. The amenities, including the spacious rooms and well-maintained equipment, contribute to a satisfying stay. Despite minor inconveniences, such as occasional cleanliness issues in common areas, the overall feedback underscores a positive and enjoyable experience for guests.
Breakfast
Hampton by Hilton Chihuahua receives mixed feedback regarding its breakfast offerings. On the positive side, many guests appreciate the complete, varied and delicious selection available, often highlighting the inclusion of vegetarian options and noting that the breakfast is abundant, tasty and better than expected. Additionally, the breakfast area and staff receive praise for their attentiveness and service, which enhances the dining experience.
However, criticism is also prevalent. Some guests find the breakfast to be repetitive, simple and lacking in variety with specific mentions of tasteless or poorly prepared items such as watery beans and ugly eggs. There are reports of issues like food running out, the use of styrofoam containers and the absence of staples like cold cuts, fruits and cheeses. The quality of certain items, especially during the pandemic, appears to have declined and some guests have noted a preference for more control and attention to detail in the food preparation. These mixed reviews suggest that while the breakfast at Hampton by Hilton Chihuahua can be satisfying for some, there is room for improvement to cater to a broader range of tastes and preferences.
Rooms
Guests have shared mixed experiences regarding the rooms at Hampton by Hilton Chihuahua. On the positive side, many reviewers praised the rooms for being cozy, spacious and very clean. They appreciated the comfort of the beds and the fresh and well-maintained environment. Some guests highlighted the cleanliness of the bathrooms and the rooms being free from external noise, which contributed to a restful stay. The hotel's value for money was also noted favorably with some appreciating the extra perks like free transportation to the city center, ample parking and good location.
However, the feedback revealed several inconsistencies in room maintenance and cleanliness. Common issues included trash left in the rooms, broken fixtures and a lack of basic amenities such as hairdryers, bath towels, soap and in some cases, even a phone and coffee maker. A few rooms had strong odors, dusty surfaces and clogged toilets. Some guests reported noise disturbances from nearby bars and restaurants, as well as issues with room service and amenities like a non-functional tub, broken door handles and a failed blind.
Despite these issues, the staff’s attentive service, the clean pools and the tasty breakfast added positive notes to some of the guests' experiences. Although improvements are needed in room service and overall cleanliness, guests found the rooms generally comfortable and spacious.
Beds
Hampton by Hilton Chihuahua receives mixed feedback about its beds from guests. Many guests praise the beds as being very comfortable, spacious and great for a restful sleep. The beds and pillows frequently receive commendations for their coziness and freshness, contributing to an overall pleasant stay. Despite the general positivity, some reviews mention that the mattresses are hard and a few guests found the beds old or uncomfortable. Cleanliness issues were reported sporadically with isolated incidents of unclean bedding. However, the majority of guests highlight comfort and quality, noting excellent bedding and restful nights.
Cleanliness
Guest reviews of Hampton by Hilton Chihuahua reflect a mix of opinions regarding the cleanliness of the hotel. While many guests found the rooms and facilities very clean and comfortable with consistent housekeeping services and fresh towels provided regularly, others reported issues such as trash and garbage on the floor, dirty mirrors and a general lack of maintenance. Some guests noticed specific problems like hairs in the bathroom, ants, stained furniture and an unpleasant smell in the rooms and hallways.
Despite these concerns, several reviews praised the friendly staff, the cleanliness of common areas and the cozy atmosphere of the rooms. Some guests felt the amenities were excellent and appreciated the comfortable beds, although there were occasional complaints about the hardness of the beds and lack of daily cleaning. Overall, while cleanliness standards seem generally high, there are areas that could benefit from more thorough and consistent upkeep.
Staff
Hampton by Hilton Chihuahua boasts an exceptional team that consistently provides great service and attention to detail. Guests frequently highlight the good attention at reception, noting the helpfulness and friendliness of the front desk staff, making check-in and check-out processes smooth and pleasant. The kitchen staff also receives praise for their friendliness and the delicious breakfast offerings.
The housekeeping staff is noted for their excellent cleanliness throughout the hotel and their attentiveness to guest needs. Reviews commonly mention the overall friendliness and helpfulness of all the staff, contributing to a warm and welcoming atmosphere. The staff's kindness and courteous service enhance the guests' overall experience, making them feel valued and well cared for during their stay.
Any issues guests may have are promptly addressed by the attentive personnel, ensuring problems are resolved quickly and efficiently. The combination of excellent service, friendly staff and a welcoming environment makes Hampton by Hilton Chihuahua stand out as a comfortable and enjoyable place to stay.
Wi-Fi
Hampton by Hilton Chihuahua offers varying experiences when it comes to internet connectivity. Some guests have encountered difficulties with the WiFi, noting issues such as intermittent and frustrating connections, slow speeds, or being unable to connect entirely. There are also mentions of limited WiFi coverage in certain areas of the property. However, a few guests have reported positive experiences, describing the WiFi as having an excellent connection and signal. The staff has been recognized for their genuine hospitality, although there are indications that responses to certain requests, such as towel services, could be improved. Overall, while the WiFi experience is mixed, the hotel's efforts in other service areas have been appreciated by guests.
Pool
The pool at Hampton by Hilton Chihuahua receives mixed feedback from visitors, who appreciate its potential but highlight some areas for improvement. Many guests find the pool area pleasant and commend its family-friendly atmosphere, providing good value for enjoyable family time. Visitors frequently mention the cleanliness with some praising the pool as very clean and the service as superb.
However, there are numerous reports of the pool being dirty with issues such as a non-functional water pump and cold water being noted. Some guests suggest that the pool area, though generally nice, could benefit from a heater due to its placement between two buildings. The pool's small size and occasional inaccessibility are also mentioned as drawbacks. Overall, the pool is seen as a nice feature that could be enhanced with more consistent maintenance and better amenities.
Parking
Hampton by Hilton Chihuahua boasts several positive aspects when it comes to parking. Guests frequently comment on the excellence and ample availability of parking spaces with many appreciating the spacious parking lot provided by the hotel. The presence of covered parking spaces is also a noted advantage, offering added convenience and protection for vehicles.
However, few reviewers highlight a lack of covered and shaded parking spots, pointing out that the limited shaded spaces can sometimes be an issue. There are instances when guests mention having to park their car outside due to insufficient parking space.
Overall, while there are minor points raised about the availability of shaded areas, the accessible and ample parking facilities are generally well-received by guests, contributing positively to their stay experience.
3 Star
Hampton by Hilton Chihuahua is ideal for those seeking a well-rated three-star hotel experience. It consistently defines what a three-star establishment should offer, providing a comfortable stay with commendable service. The hotel stands out for delivering five-star service, making it a noteworthy choice among its peers. The price-quality ratio is generally praised, as guests find it to be a good value for money, although there are mentions that it could be even more competitive. The environment is described as average, which is expected for its rating, but it reliably meets the standards of a solid three-star deal. Overall, Hampton by Hilton Chihuahua offers satisfactory accommodation with excellent service for its category.
Yes, Hampton by Hilton Chihuahua has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton by Hilton Chihuahua.
No, Hampton by Hilton Chihuahua doesn't allow dogs.
Yes, parking facilities are available at Hampton by Hilton Chihuahua.