Chihuahua28.64692500,
-106.06899400,
Avenida Benito Juarez Garcia, 3115 Colonia Centro(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsIbis Chihuahua generally receives high praise for its central and convenient location, nestled within a commercial plaza that provides easy access to banks, pharmacies, restaurants and shops. Its proximity to key attractions, the historic center, government offices and venues like hospitals and the Expo Chihuahua makes it an ideal choice for both business and leisure travelers. Moreover, the hotel combines affordability, cleanliness and strategic positioning, appealing to a wide range of guests.
The breakfast offerings at Ibis Chihuahua are well-regarded with guests appreciating the variety, taste and the friendly service of the dining staff. Although some guests found the breakfast to be on the expensive side and encountered minor issues like cold fruit and occasional delays, the overall feedback remains positive, highlighting it as a good start to the day.
The dinner menu, while praised for its good seasoning, has limited variety which some guests found disappointing. Popular items like the burger and ribeye steak received mixed reviews, indicating a need for more options. Notably, there are no late-night dinner options available within the hotel.
The rooms at Ibis Chihuahua are functional, clean and comfortable, suitable for short stays and single travelers. They are well-maintained and nicely designed, though some guests noted occasional lapses in cleanliness and minor technical issues. Despite their small size, which can be challenging for two people, the rooms provide adequate comfort, especially for budget-conscious travelers.
Cleanliness is a prominent feature with many guests highlighting the meticulous upkeep of the facilities, including the pleasant smell of the rooms and well-kept bathrooms. Though some guests experienced minor issues like finding hair on towels, the majority were satisfied with the overall cleanliness of the hotel.
The staff at Ibis Chihuahua are commended for their friendliness and attentiveness, significantly enhancing the guest experience. Despite occasional criticisms, especially regarding night reception staff, the overall impression is of a dedicated team providing excellent service.
The free wifi service at the hotel has mixed reviews with some guests experiencing good connections while others faced issues with slow speeds and difficulty connecting. This suggests a need for improvements to ensure a reliable internet experience for all guests.
The parking facility shared with a nearby shopping plaza provides ample space but may lead to occasional parking issues due to the lack of a dedicated exit for hotel guests. Security, particularly at night, is a noted feature, though some concerns about overall safety were raised.
The beds are generally comfortable and clean, although some guests found them too small or the pillows too high, affecting neck comfort. Despite this, the overall feedback highlights the good condition and comfort level of the beds.
Ibis Chihuahua offers good value for money with typical amenities aligning with the Ibis chain standards. Guests praised the price, service and pet-friendly policy, noting the hotel's excellent facilities and cleanliness as standout features.
Accessibility is another positive aspect with the hotel providing well-designed rooms for individuals with disabilities and maintaining a convenient location. Despite minor issues with the elevator and key access, the overall accessibility is commendable.
Finally, Ibis Chihuahua is highly regarded for its pet-friendly policies, accepting pets of any size and breed without restrictions. Guests appreciated the affordable additional fee and the hassle-free experience when traveling with pets, making it a favored choice for pet owners.
In essence, Ibis Chihuahua stands out for its excellent location, cleanliness, friendly staff and pet-friendly atmosphere, offering great value and comfort for both business and leisure travelers. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is pet-friendly and provides a convenient location near a train station. It offers essential amenities for a comfortable stay with pets.
Business Hotel
Ibis Chihuahua is a budget-friendly option that still caters to business needs. It features a business center, meeting rooms, and free Wi-Fi. The hotel is conveniently located near business districts and transportation hubs.
Hotel with Parking
This hotel provides private parking. It is located conveniently near the city center.
Accessible Hotel
Ibis Chihuahua is a wheelchair accessible hotel with access for people with reduced mobility. The hotel has a confirmed number of rooms specifically designed for people with reduced mobility, and includes accessible toilets and bathrooms.
3-Star Hotel
Located near the Victoria shopping mall and the historic center, it provides convenient access to key areas. Offers modern, sound-proofed, and air-conditioned rooms, along with a buffet breakfast and a 24/7 snack service. It is an excellent choice for budget-conscious travelers.
Hotel near Nightlife Spots
Room Types
Double RoomThis modern, air-conditioned room offers free Wi-Fi, flat-screen satellite TV and a work desk. It offers street views and a large private bathroom.
Twin RoomThis modern, air-conditioned room offers free Wi-Fi, flat-screen satellite TV and a work desk. It offers street views and a large private bathroom.
Guest Reviews
8.5
Very Good
Location
Nestled in a prime spot, Ibis Chihuahua boasts an exceptionally central location that is frequently praised by its guests. Travelers appreciate its close proximity to key attractions and essential services, making it convenient and accessible. It's positioned within a commercial plaza, offering immediate access to banks, pharmacies, restaurants and shops. This strategic location puts guests near the historic center, the main government offices and notable venues like hospitals and the Expo Chihuahua, while also being a short drive away from the airport and bus station. Combining affordability, cleanliness and convenience, Ibis Chihuahua stands out as a practical choice for those visiting the city, whether for business or leisure.
Breakfast
Guests at Ibis Chihuahua generally appreciated the breakfast offerings at the hotel, highlighting a good variety of tasty options and a convenient schedule. The buffet breakfast received frequent praise for its quality and quantity with terms such as "very delicious," "complete," and even "excellent" appearing in numerous reviews. Many emphasized the positive experience, mentioning that the breakfast is a good start to the day, practical and clean.
The hotel's breakfast service was commended for its friendliness and the helpfulness of the dining room staff, which added to the overall positive dining atmosphere. The breakfast is said to be more comprehensive than at other similar hotels, encompassing a range of satisfactory choices for guests.
However, some reviews pointed out areas for improvement. Several guests found the breakfast to be expensive with a few pointing out that it wasn’t always included in their room rate despite their expectations. A few also mentioned issues like cold or overripe fruit, limited variety and occasional delays in the starting time for breakfast service.
In summary, while Ibis Chihuahua's breakfast has been well-received for its taste and variety, some guests feel that it could benefit from more clarity regarding its inclusion in the room rate, better temperature control and increased variety.
Dinner
The Ibis Chihuahua offers a cozy and clean environment, making it a good option for a night’s stay. The dinner menu, while noted for good seasoning, has limited variety, which some guests found disappointing. Although there are à la carte dishes available for lunch and dinner, the options could benefit from a bit more expansion. Popular items like the burger and ribeye steak received mixed reactions with some guests finding the food barely enjoyable, while others simply wished for more choices. For those staying late, it’s worth noting that there are no late-night options for dinner available within the hotel.
Rooms
'Ibis Chihuahua' offers compact rooms that are highly functional, perfect for a short stay or single travelers. Despite the small size, guests often find them comfortable and clean. The rooms are well-maintained and the facilities add a level of comfort with nicely designed spaces and comfy beds. Many appreciate the meticulous cleaning and the pleasant smell of the rooms. The location also seems to contribute to the overall guest satisfaction.
However, some reviews noted issues such as occasional lapses in cleanliness, worn-out amenities and the lack of basic room items like coffee makers or irons. A few guests mentioned that the small size of the rooms could be problematic for two people sharing with limited space for personal items and smaller beds. Others experienced technical issues with climate controls, slow elevators and malfunctioning windows.
Overall, while the rooms at 'Ibis Chihuahua' may not offer extensive luxury, they provide adequate comfort for an overnight stay, making them a suitable choice for budget-conscious travelers.
Beds
Guests generally find the beds at Ibis Chihuahua to be comfortable with many describing them as very comfortable and praising the cleanliness. The rooms themselves are also noted to be comfortable, clean and well-equipped. However, there are consistent mentions of the beds being on the smaller side with some guests specifically noting that the beds feel too small or describing the size as single beds. There are occasional comments about the beds being uncomfortable and mentions of the pillows being too high, which affected some guests' neck comfort. Despite these concerns, many reviewers highlight the overall comfort of the beds and the good condition they are maintained in.
Cleanliness
Many guests have noted that Ibis Chihuahua features consistently clean and comfortable facilities. They appreciate the well-maintained, practical and spacious rooms. The general cleanliness of the hotel is frequently highlighted with several reviews emphasizing that everything was very clean. Guests also mention that the bathrooms are clean and well-kept. The rooms often smell pleasant and overall, the cleaning seems meticulous, ensuring a tidy stay.
However, there are a few areas for improvement. Some guests have experienced issues with room cleanliness, including finding hair on towels, pillows and floors. Instances of improper bathroom cleaning and inconsistent room service were also noted. Despite these occasional issues, the majority of feedback indicates satisfaction with the general cleanliness and upkeep of the hotel. Overall, Ibis Chihuahua can be relied upon for a clean and comfortable stay with a few minor exceptions.
Staff
The staff at Ibis Chihuahua generally receive high praise for their friendliness and attentiveness. Guests frequently highlight the exceptional service and warm attitude exhibited by employees. Kindness and helpfulness are recurrent themes with many reviewers noting the quick and efficient service provided by the reception staff. Special commendations are often given for the courteous and professional behavior of certain employees, which significantly elevates the guest experience.
However, there are mixed reviews about the night reception staff with some guests reporting rude and unhelpful behavior. Specific mention of Guillermo and Fidel reflects a recurring issue with pettiness at the front desk. Despite this, the majority of interactions with other staff members are described as positive, contributing to an overall comfortable and satisfactory stay.
Additionally, the housekeeping staff are recognized for their honesty and prompt service, further underlining the hotel's commitment to guest satisfaction. While there are occasional criticisms of individual staff members and restaurant service, the overall impression is one of a friendly and attentive team dedicated to providing excellent service.
Wi-Fi
The reviews of Ibis Chihuahua reflect a variety of experiences with the hotel’s wifi service. Some guests found the internet service to be good and were satisfied with their connection. However, many others encountered significant issues. Common complaints included slow internet speeds, difficulty connecting and incorrect wifi passwords. Several guests also faced complications using the internet on the TV with some mentioning that the TV doesn’t work with the internet or is tedious to set up. Overall, while there are some positive mentions, the general sentiment showcases a need for better and more reliable internet service at the hotel.
Parking
Ibis Chihuahua offers a parking facility shared with a nearby shopping plaza, providing ample space for guests. However, the parking is not exclusive to the hotel and there’s no dedicated exit for hotel guests, which may lead to occasional parking issues. Security is mentioned as a feature, particularly at night, although some reviews raised concerns about overall safety.
3 Star
The Ibis Chihuahua offers typical amenities that align with the standards of the Ibis chain. Guests noted the hotel provides good facilities and maintains a reasonable price, making it excellent value for money. The service received high praise with descriptors like excellent and great service frequently mentioned. Despite acknowledging some small issues, visitors described their stays as good overall. The hotel stands out for its cleanliness, favorable location and pet-friendly policy, accommodating even larger pets without objection. Compared to other three-star hotels, it has no rival in its category and delivers a positive experience with a clean environment and friendly atmosphere.
Accessible
Ibis Chihuahua is praised for its accessibility and comfort, making it an excellent choice for guests with disabilities. The hotel features rooms specifically designed for individuals with disabilities, ensuring guests have a convenient and comfortable stay. The property is well-located, providing easy access to various attractions and amenities. Guests appreciate the cleanliness and overall accessibility offered at a reasonable cost. Although there have been occasional issues with the elevator and key access, the exemplary service from the reception team adds a positive touch to the overall experience.
Dog Friendly
Ibis Chihuahua stands out as a commendable choice for travelers with pets, offering a range of dog-friendly facilities and services. The hotel accepts pets in any room, making it convenient for guests to stay with their furry companions without restrictions. With an additional fee that is described as affordable, bringing pets along is both feasible and economical. Guests have appreciated the pet-friendly atmosphere, using phrases like 'pet friendly' and 'amigable con las mascotas' to describe their experiences. Whether traveling with multiple pets or larger breeds, the hotel does not impose limitations, ensuring a hassle-free stay for pet owners.
No, Ibis Chihuahua doesn't have any pool.
No, a spa isn't available at Ibis Chihuahua.
Yes, Ibis Chihuahua welcomes dogs.
Yes, parking facilities are available at Ibis Chihuahua.