Hotel Inn Plaza del Ángel Chihuahua
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Summary of reviewsHotel Inn Plaza del Ángel in Chihuahua is favorably reviewed for its prime location in the heart of downtown, providing guests with easy access to the city's main attractions, including historic landmarks, restaurants, and shopping areas. This central positioning is ideal for those wishing to explore the city's vibrant culture and history. The hotel's breakfast is generally well-received, with an emphasis on the delicious hot food and its contribution to a satisfying stay, although it could benefit from more variety and improved service consistency.
Room experiences are mixed; guests commend the overall cleanliness and comfort for short stays, and some rooms are praised for their quietness and spaciousness. However, there are noted issues with maintenance, such as aging facilities and unsatisfactory mattresses. Cleanliness is largely viewed positively, with the hotel generally maintaining high standards, although isolated incidents of cleanliness concerns have been reported.
The staff receives mixed feedback, with many guests appreciating the attentive and friendly service, particularly from those outside the reception. However, some reception staff have received criticism for being unwelcoming. The Wi-Fi service also garners mixed reviews, with varying levels of reliability and speed.
Parking is a challenge due to limited capacity and a compact layout, yet the convenience of having on-site parking in a central location is still appreciated. Bed comfort is another area with mixed feedback; while some guests find the beds very comfortable, others note issues with mattress quality and pillow comfort.
Overall, Hotel Inn Plaza del Ángel offers great value primarily due to its exceptional location and general cleanliness, making it a suitable choice for budget-conscious travelers seeking convenience and basic comfort. There are areas for improvement, particularly in service consistency, room maintenance, and Wi-Fi reliability, to ensure a more consistently pleasant guest experience.
Categories
Room experiences are mixed; guests commend the overall cleanliness and comfort for short stays, and some rooms are praised for their quietness and spaciousness. However, there are noted issues with maintenance, such as aging facilities and unsatisfactory mattresses. Cleanliness is largely viewed positively, with the hotel generally maintaining high standards, although isolated incidents of cleanliness concerns have been reported.
The staff receives mixed feedback, with many guests appreciating the attentive and friendly service, particularly from those outside the reception. However, some reception staff have received criticism for being unwelcoming. The Wi-Fi service also garners mixed reviews, with varying levels of reliability and speed.
Parking is a challenge due to limited capacity and a compact layout, yet the convenience of having on-site parking in a central location is still appreciated. Bed comfort is another area with mixed feedback; while some guests find the beds very comfortable, others note issues with mattress quality and pillow comfort.
Overall, Hotel Inn Plaza del Ángel offers great value primarily due to its exceptional location and general cleanliness, making it a suitable choice for budget-conscious travelers seeking convenience and basic comfort. There are areas for improvement, particularly in service consistency, room maintenance, and Wi-Fi reliability, to ensure a more consistently pleasant guest experience.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. While specific details are limited, the availability of free Wi-Fi is a key feature for guests needing to stay connected.
Business Hotel
Hotel Inn Plaza del Ángel Chihuahua offers basic business amenities. The hotel provides essential services such as free Wi-Fi and meeting spaces, catering to business travelers seeking affordable and functional accommodations.
Hotel with Parking
This hotel offers parking and is situated on Avenida Benito Juárez, a central location.
Accessible Hotel
Hotel Inn Plaza del Ángel Chihuahua is described as entirely unit wheelchair accessible and offers accessible toilets and bathrooms for disabled guests.
Family Friendly Hotel
Hotel with Gym
Guest Reviews
Hotel Inn Plaza del Ángel in Chihuahua boasts an exceptional location, consistently praised by guests for its convenience and proximity to the city's center. Nestled in the heart of downtown, this hotel offers easy access to the main square, historic landmarks, restaurants, and shopping areas. Visitors appreciate being within walking distance of the city's vibrant attractions and the ease of exploring the surrounding areas on foot. The central location not only enhances the travel experience but also provides great value, especially for those keen on immersing themselves in the local culture and history. Despite some limitations like parking constraints, the hotel's location remains its standout feature, making it an ideal choice for travelers seeking convenience and accessibility.
Hotel Inn Plaza del Ángel in Chihuahua offers a generally well-received breakfast experience with several highlights noted by guests. The breakfast is primarily appreciated for its deliciousness and warmth, with many guests expressing satisfaction with the taste and quality. The service is included, adding to its appeal, and the availability of freshly prepared hot food is a pleasant surprise for those expecting solely cold options. Situated in a convenient location, the breakfast combined with proximity to local attractions enhances the overall stay for travelers.
However, there are areas where the breakfast falls short. Some guests find it limited and rationed, noting a lack of variety or options, which suggests room for improvement. Instances of cold food have been mentioned, and some guests have had less favorable experiences with staff demeanor or readiness at the start of service. Additionally, while some praise its substantial Mexican offerings, others indicate it could benefit from more choices and improvements in quality.
Overall, while the breakfast experience at Hotel Inn Plaza del Ángel is generally positive and a valued inclusion in the stay, there are suggestions for enhancement in variety and service consistency, reflecting a mixed feedback but leaning towards a favorable impression.
Hotel Inn Plaza del Ángel in Chihuahua seems to offer a mixed experience for its guests when it comes to room quality. On the positive side, many visitors appreciate that the rooms, although simple, are generally cleaned well and are comfortable for a short stay. Some rooms are described as quiet with less street noise, ensuring a restful experience. Guests often praise the cleanliness and comfort of the rooms, noting that they can sleep well on the beds. The spaciousness of certain rooms is highlighted as a plus point, especially when consistent with the price paid. The location of the hotel is considered good, adding to the overall convenience.
However, guests have also shared some concerns. There are recurring issues with room maintenance and signs of aging, such as broken bathroom doors, faulty shower mechanisms, and furniture that appears worn out or falling apart. The mattresses are commonly criticized for being hard or unsatisfactory, which impacts comfort levels negatively. Complaints about musty smells and poor sound insulation between rooms are not uncommon. Some rooms lack windows to the outside, leading to a stuffy feeling, and there is occasional disappointment over promised views not being available. Service coordination needs improvement, with instances of guests being disturbed and placed initially in unclean rooms. Overall, while the hotel meets expectations for a budget-friendly, well-located option, especially for short stays, there are noticeable areas in need of improvement for a more consistently pleasant experience.
Travelers visiting Hotel Inn Plaza del Ángel Chihuahua have offered mixed feedback on the comfort of the beds. Many guests highlight the beds as very comfortable, contributing positively to their rest experience. However, there are notable concerns regarding the quality and upkeep of the bedding. Some visitors report that mattresses are worn, with issues like holes and stains, affecting sleep quality. Additionally, the pillows are often described as hard or uncomfortable, with some guests suggesting improvements for a better night's rest. Despite these challenges, the hotel maintains a commendable level of service, with guests appreciating the courteous and attentive reception staff.
Hotel Inn Plaza del Ángel Chihuahua has received a variety of feedback regarding its cleanliness from guests. Many reviews praise the hotel for maintaining a high standard of cleanliness throughout, with frequent mentions of it being extremely clean and comfortable. Guests have highlighted the spotless rooms and shared spaces, noting that cleanliness is evident throughout the facility. The hotel is described as both central and well located, adding to its appeal for visitors who appreciate a tidy environment. Staff at the hotel are frequently noted for their friendliness and helpfulness, contributing positively to the overall experience.
However, there are a few reviewers who have reported cleanliness issues in specific areas, including some rooms and bathrooms. Complaints mention dirty floors, unclean bathtubs, and isolated encounters with cockroaches. Despite these concerns, many guests still find the hotel to be a clean and comfortable option for their stay in Chihuahua. Overall, while experiences vary, the hotel's central location and generally high cleanliness standards make it a recommended choice for many travelers.
The staff at Hotel Inn Plaza del Ángel Chihuahua receives mixed reviews from guests, with a noticeable contrast between experiences across different shifts and individual interactions. Many guests highlight the staff's friendliness and attentiveness, emphasizing their helpful and accommodating nature, especially outside of the reception area. Words like attentive, friendly, and helpful frequently appear in feedback, with mentions of outstanding service from certain staff members, including those in roles beyond the front desk, such as the kitchen. However, the reception staff, particularly during the morning shift, often receive criticism for being unwelcoming or even rude, with some guests feeling that they were treated curtly. Despite these inconsistencies, there are still positive mentions of friendly receptionists, suggesting that some members of the team provide excellent service. Overall, while many visitors have enjoyed the attentive care from the staff, improvements in consistency, particularly at the reception, are suggested to enhance guest experience.
Hotel Inn Plaza del Ángel Chihuahua receives mixed feedback regarding its Wi-Fi service. Guests have experienced varying levels of internet performance during their stay. While some have enjoyed a good and reliable internet signal, others have found the connection to be problematic, citing issues like slow speeds and frequent outages. The inconsistency in internet quality suggests that while some areas or rooms might offer a satisfactory connection, there may be room for improvement overall to ensure a more uniformly positive experience for all guests.
The Hotel Inn Plaza del Ángel in Chihuahua offers a convenient location close to the city center, which many guests find appealing, especially because it has its own parking space. However, the hotel’s parking situation receives mixed reviews. Guests frequently mention the parking lot's limited capacity and compact layout, which can make maneuvering particularly tricky. The space can fill up quickly, leading to situations where no parking is available, and access is sometimes blocked due to loading and unloading activities. These challenges can make parking a bit of a hassle, with some describing it as complicated and even a nightmare due to its narrowness and insufficient capacity. Despite this, guests generally appreciate the convenience of having some form of on-site parking in such a central location, even if it requires careful planning.
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Location
Breakfast
However, there are areas where the breakfast falls short. Some guests find it limited and rationed, noting a lack of variety or options, which suggests room for improvement. Instances of cold food have been mentioned, and some guests have had less favorable experiences with staff demeanor or readiness at the start of service. Additionally, while some praise its substantial Mexican offerings, others indicate it could benefit from more choices and improvements in quality.
Overall, while the breakfast experience at Hotel Inn Plaza del Ángel is generally positive and a valued inclusion in the stay, there are suggestions for enhancement in variety and service consistency, reflecting a mixed feedback but leaning towards a favorable impression.
Rooms
However, guests have also shared some concerns. There are recurring issues with room maintenance and signs of aging, such as broken bathroom doors, faulty shower mechanisms, and furniture that appears worn out or falling apart. The mattresses are commonly criticized for being hard or unsatisfactory, which impacts comfort levels negatively. Complaints about musty smells and poor sound insulation between rooms are not uncommon. Some rooms lack windows to the outside, leading to a stuffy feeling, and there is occasional disappointment over promised views not being available. Service coordination needs improvement, with instances of guests being disturbed and placed initially in unclean rooms. Overall, while the hotel meets expectations for a budget-friendly, well-located option, especially for short stays, there are noticeable areas in need of improvement for a more consistently pleasant experience.
Beds
Cleanliness
However, there are a few reviewers who have reported cleanliness issues in specific areas, including some rooms and bathrooms. Complaints mention dirty floors, unclean bathtubs, and isolated encounters with cockroaches. Despite these concerns, many guests still find the hotel to be a clean and comfortable option for their stay in Chihuahua. Overall, while experiences vary, the hotel's central location and generally high cleanliness standards make it a recommended choice for many travelers.
Staff
Wi-Fi
Parking
No, Hotel Inn Plaza del Ángel Chihuahua doesn't have any pool.
No, a spa isn't available at Hotel Inn Plaza del Ángel Chihuahua.
No, Hotel Inn Plaza del Ángel Chihuahua doesn't allow dogs.
Yes, parking facilities are available at Hotel Inn Plaza del Ángel Chihuahua.
Yes, Hotel Inn Plaza del Ángel Chihuahua has a gym.
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