Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.6
Very Good
From $92
$
+5
Info
Summary of reviews
Hotel Luciano K is highly recommended for its prime location within a historic 1928 building, perfectly placed for exploring Santiago's vibrant neighborhoods like Barrio Italia, Bellavista, Providencia and Lastarria. Guests appreciate its proximity to top restaurants, bars and cafes and easy access to the subway. The hotel's stylish blend of historic architecture and quirky decor further enhances its charm.
The staff at Hotel Luciano K are frequently praised for their friendliness and attentiveness, contributing to a welcoming and comfortable stay. The excellent breakfast service, featuring a varied buffet with fresh fruits, juices, pastries and made-to-order eggs, adds to the hotel's appeal. Despite some minor issues with speed and variety, the breakfast generally receives high marks for its quality and freshness.
Guestrooms at Hotel Luciano K are described as beautifully decorated, clean and comfortable with particularly cozy beds. Spacious rooms and large bathrooms add to the comfort, despite some feedback about occasional darkness, cramped spaces and cleanliness issues. The staff's attention to detail and commitment to excellent service help mitigate these minor concerns.
The hotel scores mixed reviews on cleanliness; while many guests find the rooms clean and well-maintained, some note areas needing improvement, such as bathroom drains and air conditioning units. Structural aspects like noisy floors and uneven bathroom surfaces are also mentioned, but overall, the comfortable beds, good showers and great staff contribute to a positive experience.
One of the hotel's standout features is its rooftop pool and terrace, offering a picturesque spot for relaxation. The rooftop bar with its fantastic sunset views and friendly bartenders, is often highlighted as a memorable part of the stay. While the pool is more suited for a refreshing dip rather than swimming, it, along with the sauna and bar, adds considerable value to the guest experience.
In summary, Hotel Luciano K offers a rich and enjoyable stay with its excellent location, charming ambiance, exceptional staff, delightful breakfast, comfortable rooms and a stunning rooftop terrace. While there are areas for improvement, especially in detailed cleanliness and sound insulation, the hotel's many strengths make it a favored choice for visitors to Santiago.
Hotel in Vina del MarValparaiso > Valparaiso > Vina del Mar
8.3
Very Good
From $119
$
Info
Summary of reviews
Pullman Vina del Mar San Martin consistently receives high praise for its central location, convenient proximity to the beach, restaurants and entertainment attractions, which allow guests to explore the vibrant neighborhood on foot. Spectacular ocean views from rooms and the breakfast area add to the hotel's appeal with guests enjoying sunrise runs and peaceful beach walks. The hotel's modern facilities and cleanliness are frequently noted, along with the comfort and high standards of service from the attentive staff.
Breakfast at the hotel is often lauded for its variety, hearty options and delicious offerings with beautiful ocean views enhancing the dining experience. However, some guests feel that the quality does not justify the high cost and occasional service delays or lack of replenishment during peak times have been noted.
Dinner experiences are similarly mixed but generally positive with tasty, well-prepared food and good service, especially on the scenic rooftop terrace. However, the menu's complexity, limited variety and occasional operational issues, such as early closures and the need for reservations, can detract from the dining experience.
Guest feedback on rooms is predominantly positive, highlighting modern decor, cleanliness and comfort. Spacious, well-equipped rooms with stunning sea views are appreciated, although some guests find the rooms smaller than expected and occasionally noisy due to poor sound insulation. Maintenance issues like faulty air conditioning and inconsistencies in room cleaning have also been mentioned.
Cleanliness throughout the hotel generally meets guest expectations with commendations for clean and modern rooms and well-maintained common areas. Nevertheless, occasional lapses in thoroughness and delays in room cleaning are noted.
Staff at Pullman Vina del Mar San Martin are frequently highlighted for their professionalism, friendliness and efficient service. Exceptional service, especially from members like Lucas and Milagros, contributes significantly to guest satisfaction. While there are few mentions of disorganized front desk operations or unfriendly staff, these instances are rare.
The wifi service receives mixed reviews with many guests appreciating fast and reliable internet, suitable for work. However, frequent reports of unstable connections, slow speeds and difficulties with streaming services indicate areas needing improvement.
The gym's spacious and well-equipped facilities, alongside scenic views, are well-received, although some guests note its smaller size and occasional maintenance issues. Similarly, the rooftop pool, though attractive with stunning ocean views, is often described as crowded and lacking proper maintenance.
The hotel's location right by the beach is highly praised, offering easy and quick access to the sandy shores and local attractions. Guests appreciate the family-friendly environment with spacious rooms, accommodating staff and child-oriented amenities, making it an ideal choice for family vacations.
Overall, Pullman Vina del Mar San Martin stands out for its excellent location, modern facilities, exceptional staff service and family-friendly atmosphere, despite some areas needing attention like breakfast quality, internet service and minor maintenance issues.
The Holiday Inn Express - Iquique by IHG, stands out for its prime beachfront location, offering stunning ocean views and easy access to both Cavancha Beach and Playa Brava. The central position allows guests to walk to various restaurants, bars, shopping centers and entertainment options, including casinos. The friendly and attentive staff, comfortable and spacious rooms and excellent breakfast options further contribute to a positive guest experience. The hotel's cleanliness is consistently praised, although some guests have noted areas needing improvement, such as ventilation and occasional lapses in thoroughness.
The breakfast is generally well-received for its variety, quality and service, although the breakfast area can be crowded and guests have requested healthier options. The rooms are appreciated for their size and comfort but are in need of updates and maintenance. Noise from air conditioners, plumbing issues and outdated amenities are common complaints.
The hotel's overall cleanliness is a highlight with well-maintained common areas and rooms, contributing to a comfortable stay. The staff is commended for their friendliness, attentiveness and professionalism, ensuring a pleasant and welcoming atmosphere. However, the reliability of the free wifi is mixed with some guests experiencing weak signals and interruptions.
The gym and pool receive mixed reviews. The gym is functional but basic and sometimes lacking in equipment. The pool area is mostly positive, though accessibility and maintenance issues have been noted. The hotel's location near the beach is a significant draw, providing serene sea views and easy access to local amenities.
Free, secure parking is available, though the lot can be small and crowded. Nonetheless, it adds to the hotel's convenience. The location also caters well to those looking to experience Iquique's nightlife with numerous bars, pubs and restaurants nearby, though it can result in increased noise levels.
Overall, Holiday Inn Express - Iquique offers a well-rounded experience with its excellent location, friendly staff and comfortable accommodations, making it a reliable choice for travelers seeking a beachside retreat and convenient urban access.
Hotel in ConcepcionBio Bio > Concepcion > Talcahuano
8.7
Very Good
From $65
$
Info
Summary of reviews
Hotel Diego de Almagro Concepción enjoys an excellent reputation, primarily due to its prime location within Concepción. Centrally situated, it provides easy access to the bustling downtown area, public transportation and key attractions such as Ecuador Park. This advantageous location, combined with a peaceful and safe neighborhood, makes it a suitable choice for both business and leisure travelers.
The hotel's breakfast is widely praised for its variety, richness and value for money. Guests commend the delicious and hearty servings with phrases like "fantastic" and "exquisite" frequently used to describe the morning meal. Despite occasional criticisms regarding organization and certain menu items, the overall sentiment remains very positive.
Dinner experiences at the hotel receive mixed reviews. Guests appreciate the beautiful restaurant, delicious food and the attentive service from staff members like Pamela. However, issues such as limited operating hours, slow service and occasional inconsistencies with food quality suggest room for improvement.
Rooms at Hotel Diego de Almagro Concepción are consistently highlighted for their spaciousness and comfort. Cleanliness is generally high, although some guests note outdated decor and sporadic cleaning issues. The air conditioning and heating systems effectively ensure a comfortable stay and guests frequently commend the comfortable beds and well-equipped bathrooms.
Cleanliness throughout the hotel is another strong point with guests often describing the spaces as impeccably clean and well-maintained. While occasional details like carpets and curtains need attention, the overall high standard of cleanliness enhances the guest experience.
Staff at the hotel receive largely positive feedback for their friendliness and helpfulness with particular praise for individuals like Pablo at reception and Pamela from the breakfast team. Although there are occasional criticisms about the reception staff, the majority of guests appreciate the attentive and welcoming service.
WiFi connectivity is an area needing substantial improvement with numerous reviews highlighting frequent drops in connection and ineffective coverage. Enhancing the WiFi infrastructure could significantly boost guest satisfaction.
The swimming pool, particularly the heated pool, is well-regarded. Guests enjoy the comfort and amenities, though some note occasional issues with the water temperature and availability of towels. The sauna complements the pool, adding to the hotel's appeal.
For business travelers, the hotel provides a supportive environment with well-suited amenities like a minibar, gym and efficient airport taxi service. While a few minor issues are mentioned, the overall experience is positive.
The hotel is generally accessible, featuring wheelchair-accessible sites and spacious areas. However, certain areas like door access and pool accessibility could be improved for better comfort.
In summary, Hotel Diego de Almagro Concepción offers a generally positive experience, characterized by its prime location, excellent breakfast, comfortable rooms and friendly staff with areas for improvement in WiFi connectivity and restaurant service.
Hotel Cumbres del Sur, located in Pucón, enjoys an exceptional location that is greatly appreciated by guests for its centrality and accessibility. The hotel's strategic placement allows easy access to downtown attractions, bus terminals, shops, restaurants and beaches, while maintaining a tranquil ambiance away from the hustle and bustle of main streets. Guests particularly value the ample parking, which adds to the overall convenience.
The hotel’s breakfast consistently garners high praise for its quality, variety and presentation. The buffet features an extensive selection including fresh fruits, pastries, yogurts, cereals and cheeses, catering to diverse tastes and dietary needs. Despite a few minor critiques, the breakfast is generally seen as a highlight of the stay, underscored by its inclusion in the room rate.
Guest impressions of the rooms are mixed. Positively, they are described as clean, well-maintained and comfortable with functional amenities and cozy rustic decor. Many rooms offer beautiful views, which enhance the overall experience. However, the small room sizes, ventilation issues and occasional maintenance problems detract from the comfort level. Noise from adjoining rooms and the lack of sound insulation is also a recurring complaint.
Cleanliness is a strong point for Hotel Cumbres del Sur with guests frequently mentioning the spotless state of the facilities and rooms. Housekeeping services are praised for their efficiency, contributing to the overall positive experience.
The staff at Hotel Cumbres del Sur receive widespread praise for their kindness, attentiveness and professionalism. Reviewers commend the reception team for being welcoming and efficient, further enhancing the hotel’s inviting atmosphere. Detailed mentions of individual staff members reflect a personalized service appreciated by many guests.
However, the hotel's WiFi service often falls short with numerous guests experiencing weak and unstable connections, particularly in the rooms. This is an area needing significant improvement, especially for those reliant on reliable internet access during their stay.
Parking, while available and secure, is located a short distance from the hotel, which may be inconvenient for some guests. Advanced confirmation of parking availability is recommended.
For families, Hotel Cumbres del Sur is a favorable choice offering a welcoming environment and suitable amenities for guests traveling with children. The breakfast, in particular, is a hit with young visitors and the family-friendly atmosphere makes it a great option for family vacations.
One drawback of the hotel’s location is the nearby vibrant nightlife, which can result in considerable noise at night, potentially disturbing guests looking for a quiet stay.
The beds provide a generally comfortable experience with frequent praise for their quality and coziness. Nonetheless, inconsistencies in comfort and maintenance issues have been noted by some guests.
In summary, Hotel Cumbres del Sur offers a well-rounded and satisfactory stay, particularly due to its prime location, excellent breakfast and commendable staff. While room for improvement exists in areas such as room size, WiFi and noise control, the hotel stands out as a reliable option for travelers to Pucón.
Hotel in Puerto VarasLos Lagos > Llanquihue > Puerto Varas
8.4
Very Good
From $112
$
+1
Info
Spectacular views of the Osorno and Calbuco volcanoes beyond Lake Llanquihue; the hotel’s location allows its guests to see top attractions like Casino Dreams, Pablo Fierro Museum and more.
Summary of reviews
Radisson Hotel Puerto Varas receives positive praise from guests for its unbeatable location in the center of town with stunning views of Lake Llanquihue and Osorno volcano. The hotel's delicious and varied breakfast is also highly rated and the restaurant offers considerations for celiac diets. The staff is friendly and attentive with many guests noting their excellent service. The rooms are clean, well-appointed and comfortable, although the parking arrangements can be confusing. The spa receives excellent reviews, particularly for the heated pool and hot stone massages. The beds are described as spectacularly comfortable, providing guests with a restful night's sleep. While some guests felt that the hotel's facilities were not worthy of a 5-star rating, the hotel is generally praised by guests for its excellent location, friendly staff, comfortable rooms, delicious breakfast and spa experience.
Hotel Savona in Arica is consistently praised for its exceptional central location, offering easy access to downtown, main avenues, historical sites and scenic beaches like El Laucho and La Lisera. Its strategic positioning makes it convenient for both sightseeing and practical needs, while the surrounding neighborhood maintains a sense of tranquility. Guests appreciate the overall value for money, good service and well-maintained facilities, enhancing the hotel's appeal.
The breakfast experience at Hotel Savona is another highlight with many guests describing it as hearty and varied, starting conveniently early at 6:30 am. While the buffet is often noted as clean and sufficient, some guests have requested more variety, particularly in fruit options. Still, many consider breakfast a positive aspect of their stay.
Comfortable beds are a frequent point of praise, contributing to a restful night's sleep for most guests. The rooms are generally described as clean, cozy and spacious, providing a tranquil environment. However, some improvements could be made regarding room ventilation, dampness and outdated facilities. Cleanliness standards are high with the cleaning staff receiving positive feedback for maintaining tidy rooms and common areas.
The hotel staff is widely commended for their friendliness and willingness to help, particularly the reception and night staff. Although there were occasional mentions of unfriendly behavior from certain staff members, the overall service remains positive and contributes to a welcoming atmosphere.
While the WiFi experience is mixed with some guests facing connectivity issues and needing to access the internet from the patio, the overall comfort and value of Hotel Savona make it a reliable choice for travelers seeking clean and comfortable accommodations with friendly service in a prime location.
Hotel Francisco De Aguirre in La Serena holds a notably favorable position for its overall location, central to key attractions such as the Plaza de Armas and the Japanese Garden, proving convenient for exploring the historic center and tourist sites. The accessibility and availability of good parking options, combined with a friendly staff and spacious rooms, contribute to a welcoming and tranquil atmosphere, making it an attractive choice for visitors.
The hotel’s breakfast service is met with mixed reviews. Positively, guests have enjoyed the delicious, well-served and varied breakfast options served in a pleasant dining environment, often enhanced by friendly staff. However, there is room for significant improvement as some find the breakfast to be basic and repetitive with slow service and limited essential items.
Dinner service experiences vary widely. While some praise the taste and value of the food, long wait times, limited menu options and inconsistent availability have led to dissatisfaction among many guests. Consequently, some have had to seek meals outside the hotel due to these inconsistencies.
The rooms at Hotel Francisco De Aguirre are generally spacious, clean and comfortable. Guests frequently mention the excellent cleanliness, comfortable beds and amenities like mini-fridges with several rooms offering nice views. However, the hotel’s age is apparent with outdated facilities and occasional maintenance issues such as dim lighting, poor plumbing and old furniture. Despite these drawbacks, the responsiveness of the staff in resolving issues has been appreciated.
Cleanliness receives mixed feedback. Many guests commend the hotel for its very clean rooms and well-maintained environment, yet others report lapses including dirty floors, moldy bathroom tiles and slow or incomplete cleaning services.
Staff service is mostly positive, highlighted by the friendliness, attentiveness and exceptional service of many employees, creating a welcoming experience for guests. However, some guests noted occasional issues with rude or inattentive staff and a lack of formal dress code among the employees.
The free WiFi is a consistent challenge. Guests often find the connection unreliable, intermittent and slow, which has been frustrating, particularly for those needing to stay connected for work or personal reasons.
The hotel’s pool has potential but is frequently criticized for its maintenance issues, often being out of service or not clean, which has disappointed many who desired to use this amenity.
Parking at the hotel is generally well-regarded for being good, secure and free, adding convenience for travelers. Yet, the limited number of parking spaces can be problematic, particularly during busy times and improvements are suggested for better organization and accessibility.
For families, Hotel Francisco De Aguirre is praised for its safe, family-friendly environment. The positive experiences, attentive staff and family-oriented room setups make it a practical choice for family vacations despite isolated cleanliness issues.
Bed comfort receives varied opinions; while many find the beds comfortable with soft sheets, others complain about overly soft or old mattresses affecting their sleep quality.
In summary, Hotel Francisco De Aguirre stands out positively for its central location, friendly atmosphere and spacious rooms. However, improvements in breakfast variety, dinner service consistency, WiFi reliability, room maintenance and pool cleanliness would enhance the overall guest experience.
Hotel in Puerto MonttLos Lagos > Llanquihue > Puerto Montt
8.3
Very Good
From $55
$
+2
Info
Summary of reviews
Abba Presidente Suites Puerto Montt is highly praised for its prime location, offering guests convenient access to the bustling city center, waterfront promenade and major landmarks. Many appreciate the hotel's proximity to the bus terminal, shopping centers and dining options, as well as the scenic views of the sea from both the rooms and restaurant, which significantly enhance the stay experience. Despite the somewhat dated decor, the nautical-themed hotel is viewed as elegant and cozy with spacious and comfortable rooms featuring apartment-like amenities.
The breakfast at the hotel, while generally receiving positive remarks for its variety, deliciousness and quality, had some criticisms, particularly during the COVID-19 pandemic when guests noted a decline in quality and variety. The overall dining experience is largely positive with commendations for freshness, flavor and service, though guests expressed a desire for a more diverse menu and later service hours.
Rooms are frequently described as spacious, clean and comfortable with many offering stunning ocean views. While a few maintenance issues were reported, the overall sentiment is positive, emphasizing the comfort and well-equipped nature of the accommodations. Cleanliness is generally commended with guests noting the diligent cleaning service, though some inconsistencies in cleaning standards were mentioned.
The staff at the hotel are highly regarded for their friendliness, professionalism and exceptional service with numerous mentions of specific staff members providing outstanding hospitality. While there are occasional criticisms of the reception staff, the overall consensus is that the staff's dedication greatly enhances the guest experience.
Free WiFi is a notable area of improvement with guests repeatedly mentioning weak signals and slow speeds as persistent issues. The rooftop pool, though aesthetically pleasing and providing a nice ambiance, received mixed reviews due to cold water temperatures and restricted access.
The hotel’s parking facilities, while convenient, are described as small and narrow, providing challenges for larger vehicles. The family-friendly nature of the hotel is appreciated with comfortable accommodations and a kiddie-friendly pool contributing to a positive family stay.
Beds are generally described as comfortable and cozy, although some guests experienced issues with older, squeaky and narrow beds. The hotel’s four-star rating receives mixed feedback with some guests questioning if it meets four-star standards due to perceived wear and tear.
For business travelers, Abba Presidente Suites Puerto Montt is well-regarded for its suitability for work-related stays, equipped with comfortable rooms and conducive facilities for business events and meetings.
In summary, Abba Presidente Suites Puerto Montt is a well-located and comfortable hotel with exceptional staff service, varied dining options and a family-friendly environment, though certain areas like WiFi, pool temperature and bed conditions could benefit from improvements to meet the high expectations of all guests.
Hotel in Puerto NatalesMagallanes y Antartica Chilena > Capitan Prat > Natales
8.1
Very Good
From $81
$
+5
Info
Summary of reviews
Natalino Hotel Patagonia, situated in the heart of Puerto Natales, is highly praised for its prime location. The hotel's central position, just steps from the Plaza de Armas, offers guests convenient access to the town's vibrant local dining, shopping and entertainment options, making it ideal for those looking to explore the area's best features.
Guests frequently commend the hotel for its exceptional staff, who are noted for their friendliness, attentiveness and willingness to go the extra mile to ensure a pleasant stay. The reception team, in particular, receives high marks for their warm and helpful demeanor, contributing to a welcoming atmosphere.
The hotel’s breakfast also stands out, consistently receiving high marks for its variety, quality and early start time of 6 a.m., accommodating guests with early excursions. The breakfast service is noted for its richness and completeness, bolstered by the staff's attentiveness.
While the rooms at Natalino Hotel Patagonia may vary in size, they are generally described as cozy, clean and comfortable. Guests appreciate the modern amenities such as the gym, warm swimming pool, clean bathrooms with courtesy slippers and bathrobes and the overall well-maintained condition of the hotel. Although there are occasional comments about thin walls and less optimal lighting in the bathrooms, the comfortable beds and modern design contribute to the overall pleasant stay.
Cleanliness is another strong point with the hotel frequently praised for its tidy and well-maintained facilities. Guests appreciate the dedicated staff who ensure high standards of cleanliness and a welcoming environment.
Despite some minor drawbacks, such as inconsistent Wi-Fi connectivity and the pool occasionally being colder than expected or out of service, the overall experience at Natalino Hotel Patagonia is positive. The hotel's excellent location, comfortable accommodations and exceptional staff service make it a standout choice for travelers visiting Puerto Natales.
Hotel Diego de Almagro Temuco blends a prime location with commendable service and facilities, making it a top choice for visitors. Centrally situated, the hotel offers easy access to key attractions, shopping areas and restaurants. Guests repeatedly appreciate the tranquillity and convenience the location provides, augmented by spacious parking and serene environments for leisurely walks.
The hotel's breakfast offerings are particularly well-regarded, frequently described as varied, delicious and generous with a broad selection including pastries, fruits and hot dishes like scrambled eggs and bacon. Despite some minor areas for improvement, such as introducing more bread types and addressing occasional service delays, the breakfast experience is overwhelmingly positive.
However, the dining experience at dinner presents room for improvement with guests praising the food quality but critiquing slow service and limited menu variety. Issues like extra charges for basic items and lack of vegetarian options also detract from the experience. Nonetheless, many diners enjoy the on-site restaurant's good food and nice dining environment.
The rooms stand out for their spaciousness, cleanliness and comfort. Often noted for modern amenities and well-maintained facilities, guests find them conducive to relaxation. Even though there are occasional issues like noise from street-facing rooms and minor problems with air conditioning, the general atmosphere remains positive with particular praise for cleanliness.
The hotel staff receive high marks for their exceptional service, friendliness and efficiency. Particular staff members, such as Valentina, Matias and Jesus, are frequently mentioned for their outstanding service. Guests feel well attended to with the staff's attentiveness significantly enhancing their stay. Minor incidents of unpreparedness or less friendly interactions are infrequent and do not overshadow the overall positive service experience.
The wifi service is generally praised for its reliability and speed, though there are isolated reports of connectivity issues. The gym garners mixed reviews, appreciated by some for its options but criticized by others for limited equipment and restrictive access times. Despite these drawbacks, guests find the gym sufficient for basic workouts.
Parking is a mixed experience with many guests appreciating its availability and security, while others frequently encounter shortages and congestion, sometimes necessitating parking on the street.
Comfortable beds contribute to a restful stay, though some guests note worn-out mattresses and pillows. The hotel's four-star status is upheld by its central location and commendable services, although issues like faulty heating systems and cost-value considerations are occasionally flagged.
For business travelers, Hotel Diego de Almagro Temuco proves to be a reliable choice, offering excellent service, a secure environment and a good structure for business purposes. Overall, the combination of a strategic location, comfortable accommodations, attentive staff and reliable facilities positions this hotel as a preferred option for many visitors.