Crowne Plaza Christchurch by IHG
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Summary of reviewsCrowne Plaza Christchurch by IHG, receives high praise from guests for its central and convenient location in the heart of Christchurch. Its proximity to key attractions such as Victoria Square, the botanical garden and the convention center makes it a prime spot for both leisure and business travelers. Visitors appreciate the easy access to shops, cafes, restaurants and the vibrant city center, ensuring a blend of sightseeing and ease of attending events.
The hotel's breakfast offerings elicit mixed feedback. Many guests commend the variety and quality, mentioning the enjoyable options including made-to-order omelettes and pancakes. Despite some criticism regarding the organization, variety and pricing, the breakfast generally satisfies most visitors.
Dinner experiences at Crowne Plaza Christchurch are similarly mixed. Guests often applaud the quality of meals and the friendly bar staff, though there are occasional complaints about slow service, portion sizes and menu limitations. The hotel's on-site dining is appreciated by many, contributing positively to their stay.
Rooms at the hotel are frequently described as spacious, clean and modern with comfortable furnishings and excellent views. Despite some occasional issues with soundproofing and room servicing, most reviews highlight the luxurious and comfortable nature of the accommodations.
Cleanliness is a standout feature with guests often remarking on the sparkling clean rooms and well-maintained facilities. Minor issues such as moldy grout and dusty balconies are seldom mentioned, but they do not significantly detract from the overall positive perception.
The staff earns widespread acclaim for their friendliness, professionalism and attentiveness. Guests feel warmly welcomed and well-assisted throughout their stay, though there are occasional mentions of inconsistent service quality in specific areas like the breakfast room.
Parking, however, presents a bit of a challenge. On-site parking is limited and often described as tight with off-site options somewhat mitigating this inconvenience. Additional fees for parking are a point of contention for some guests.
The hotel's family-friendly atmosphere, spacious rooms and proximity to parks and playgrounds make it a recommended choice for those traveling with children. Couples and friends traveling together also find the accommodations suitable and enjoyable.
Comfortable beds are a highlight with many guests emphasizing their satisfaction with the bed quality and variety of pillow options. While a few report issues like firmness or wear, the majority find the sleeping arrangements excellent.
Overall, the Crowne Plaza Christchurch meets the expectations of a four-star hotel, providing wonderful facilities, a comfortable stay and an ideal location for both leisure and business purposes. Despite minor drawbacks in parking and some service inconsistencies, the hotel remains a favored choice for many visitors to Christchurch.
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The hotel's breakfast offerings elicit mixed feedback. Many guests commend the variety and quality, mentioning the enjoyable options including made-to-order omelettes and pancakes. Despite some criticism regarding the organization, variety and pricing, the breakfast generally satisfies most visitors.
Dinner experiences at Crowne Plaza Christchurch are similarly mixed. Guests often applaud the quality of meals and the friendly bar staff, though there are occasional complaints about slow service, portion sizes and menu limitations. The hotel's on-site dining is appreciated by many, contributing positively to their stay.
Rooms at the hotel are frequently described as spacious, clean and modern with comfortable furnishings and excellent views. Despite some occasional issues with soundproofing and room servicing, most reviews highlight the luxurious and comfortable nature of the accommodations.
Cleanliness is a standout feature with guests often remarking on the sparkling clean rooms and well-maintained facilities. Minor issues such as moldy grout and dusty balconies are seldom mentioned, but they do not significantly detract from the overall positive perception.
The staff earns widespread acclaim for their friendliness, professionalism and attentiveness. Guests feel warmly welcomed and well-assisted throughout their stay, though there are occasional mentions of inconsistent service quality in specific areas like the breakfast room.
Parking, however, presents a bit of a challenge. On-site parking is limited and often described as tight with off-site options somewhat mitigating this inconvenience. Additional fees for parking are a point of contention for some guests.
The hotel's family-friendly atmosphere, spacious rooms and proximity to parks and playgrounds make it a recommended choice for those traveling with children. Couples and friends traveling together also find the accommodations suitable and enjoyable.
Comfortable beds are a highlight with many guests emphasizing their satisfaction with the bed quality and variety of pillow options. While a few report issues like firmness or wear, the majority find the sleeping arrangements excellent.
Overall, the Crowne Plaza Christchurch meets the expectations of a four-star hotel, providing wonderful facilities, a comfortable stay and an ideal location for both leisure and business purposes. Despite minor drawbacks in parking and some service inconsistencies, the hotel remains a favored choice for many visitors to Christchurch.
Hotel near Ski Resorts
A large hotel located in the Christchurch CBD, providing a central and well-connected base. It is suitable for travelers undertaking day trips to the nearby ski resorts.
Romantic Hotel
This hotel offers stylish rooms with sweeping city views. The 1851 Social Bar and Champagne Lounge is perfect for relaxing in luxury.
Hotel with Free Wi-Fi
Crowne Plaza Christchurch by IHG offers free Wi-Fi. Its central location provides easy access to city attractions and amenities.
Business Hotel
This hotel is a top choice for conferences in Christchurch, conveniently located near the Christchurch Convention Centre. It offers a range of event spaces suitable for small to medium-sized events, along with catering services. The hotel provides five flexible venues designed for productive team gatherings, ensuring events run smoothly.
Hotel with Parking
This centrally located hotel offers onsite self-parking for guests at a daily charge. The parking facility includes in/out privileges for convenience.
Hotel with Gym
This hotel is known for its great city center location and good facilities, including a well-maintained gym. It offers a convenient and comfortable stay for guests looking to stay active.
4-Star Hotel
Located near the Cardboard Cathedral, Crowne Plaza Christchurch provides modern accommodations and easy access to entertainment options. It's situated centrally for exploring Christchurch.
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Situated in the heart of Christchurch, the Crowne Plaza Christchurch by IHG, has reviewers raving about its excellent and central location. Guests highlight its proximity to key tourist attractions such as Victoria Square, the botanical garden and the Cathedral area. The hotel's positioning makes it easy for visitors to walk to shops, cafes, restaurants and the vibrant city center. Additionally, it's conveniently located near important venues like the Te Pae Convention Centre, making it a prime spot for both leisure and business travelers.
The hotel is described as being within minutes' walk to the city’s primary points of interest, including the theatre, convention center and major shopping areas, ensuring guests can immerse themselves in Christchurch’s offerings with ease. The tranquil yet central setting offers a perfect blend of accessibility and comfort, making it an ideal choice for sightseeing or attending events and conferences.
Overall, the Crowne Plaza Christchurch garners praise for its strategic location, superb convenience for exploring the city and proximity to essential amenities and attractions. Visitors find it an excellent base for their stays in Christchurch, enjoying modern, comfortable accommodations that complement the hotel's outstanding location.
Crowne Plaza Christchurch by IHG, receives mixed reviews for its breakfast offerings. Many guests praise the breakfast, describing it as great, amazing, sensational and excellent. The variety and options available, including a chef making omelettes and pancakes to order, add to the satisfaction of many visitors. The coffee is generally well-received and the breakfast buffet is noted for being delicious and beautifully prepared.
Despite the positives, some guests mention areas for improvement. There are comments about the breakfast being very ordinary, disorganized and lacking enough variety, particularly for the price charged. Others note that certain breakfast items were not replenished in a timely manner. Some guests felt that the breakfast was overpriced, while a few highlighted the desire for more vegan options.
Staff interactions appear to be mixed as well. Many guests found the breakfast room staff to be excellent, friendly and welcoming. However, there were also remarks about the lack of quality customer service from certain breakfast staff.
Despite these criticisms, the central location of the hotel, combined with the decently rated breakfast, makes Crowne Plaza Christchurch a popular choice for travelers looking for a comfortable stay with generally good breakfast options.
The dining experience at Crowne Plaza Christchurch by IHG, presents a mixed bag of reviews. The restaurant appears to be the highlight with guests frequently praising the excellent meals, fantastic dinner and the exceptional quality of the food. Many found the adults' meals to be very nice and appreciated the in-house restaurant, describing it as a great feature of the hotel.
The bar also received positive mentions for its enticing food and the pleasant demeanor of the staff, particularly the lady at the 1851 bar. Guests enjoyed the good collection of whisky, gin, vodka and a nice selection of tap beers, adding to the overall ambiance for an evening drink or cocktail.
However, not all feedback was favorable. Several guests pointed out issues such as cold and overcooked food, slow service and a delayed restocking of food items. Room service, in particular, was criticized for its poor quality. Additionally, some diners were disappointed with the portion sizes and found the menu options to be limited both in the bar and the restaurant.
Despite these setbacks, the positive remarks about the exceptional dining experiences outshine the negatives, making it a worthwhile option for those staying at the Crowne Plaza Christchurch.
The rooms at the Crowne Plaza Christchurch by IHG, have received a variety of feedback from guests. Most notably, reviewers frequently commend the rooms for their spaciousness and comfort. Key phrases emphasize "lovely big room," "spacious room," and "room size was generous," indicating ample space in the accommodations. The modern, clean design of the rooms also stands out with many referring to the decor as "well-appointed," "sparkling clean," and "tastefully decorated."
Guests appreciate the luxurious feeling provided by features like comfortable mattresses and pillows, contemporary furnishings and excellent views of the city and neighboring park. The rooms' cleanliness is frequently highlighted with daily room cleaning practices noted by many guests, though some exceptions were reported where rooms were not serviced daily.
Despite the mostly positive feedback, there are a few areas where improvements could be made. Some negative aspects include poor soundproofing, occasional delays in room service and rare issues with cleanliness. A few rooms were described as being smaller than expected and instances of automatic resets of air conditioning systems and confusing room lighting were mentioned.
Overall, the consensus is that the rooms are beautifully presented, modern and comfortable with high praise for their spaciousness and cleanliness. The Crowne Plaza Christchurch's prime CBD location, combined with its well-furnished, large rooms, provides a generally pleasant stay for its guests.
The beds at Crowne Plaza Christchurch by IHG, have largely garnered positive comments from guests with many describing them as comfortable, super comfy and even like a cloud. Several reviews highlight the beds' suitability for travelers coming off long haul flights due to their comfort. Guests particularly appreciated the size of the beds, mentioning that king size and large beds added to their comfort. The hotel also provides a variety of pillow options, contributing to a pleasant sleeping experience.
However, there are a few negative remarks noting issues such as beds being too soft, too hard or worn out. Some guests found the beds to be uncomfortable with mentions of lumpy mattresses and audible bed springs. Instances of beds not being made properly and bed linens with holes were also pointed out. Despite these occasional drawbacks, the general consensus suggests that most guests found the beds at Crowne Plaza Christchurch to be a highlight of their stay.
Crowne Plaza Christchurch by IHG, generally receives commendations for its cleanliness. The rooms are often described as incredibly clean, well-appointed and spacious with many guests highlighting the sparkling, spotless condition. The overall ambiance of the hotel is lovely, clean and features beautiful decor throughout.
The housekeeping service maintains high standards, as most reviews reflect daily cleaning organized rooms and fresh towels. The staff are frequently noted to be friendly and welcoming, contributing to a clean and comfortable stay. Some guests also appreciate the energy-saving measures implemented in the hotel.
However, there are occasional concerns. Some guests reported issues such as moldy grout in the bathrooms, cobwebs on the balcony and dusty balcony furniture. A few reviews mention lapses in cleaning service, noting instances where rooms were not serviced during their stay or not cleaned thoroughly.
Overall, Crowne Plaza Christchurch stands out for its impressive cleanliness and well-maintained facilities, despite some isolated issues.
Crowne Plaza Christchurch by IHG, boasts an impressive reputation for its exceptional staff. Numerous reviews highlight the friendliness, helpfulness and professionalism of the team. Guests frequently describe the staff as friendly, efficient and accommodating, ensuring a warm and welcoming atmosphere. The front reception staff often stand out with particular praise for their efficiency and courteousness, although some reviews suggest there is room for further training.
The hotel's service quality is largely described as excellent with many guests appreciating the staff's attentiveness and willingness to assist with any requests. The restaurant and bar areas are also staffed by amiable and welcoming individuals, contributing to a pleasant dining experience. However, a few reviews point out inconsistencies in service levels, indicating that while many staff members are outstanding, there are occasional lapses in training and assistance.
Despite these minor inconsistencies, the overall sentiment is overwhelmingly positive with guests recommending the hotel largely due to the helpful and courteous nature of the staff. This consistent level of attentiveness and friendliness makes Crowne Plaza Christchurch a comfortable and inviting destination for both business and leisure travelers.
Parking at the Crowne Plaza Christchurch presents a mixed experience for guests. While there is available parking, some found it off-site or next door rather than directly at the hotel, which could be inconvenient at times. The onsite parking is described as limited, tight and occasionally oversold, leading to difficulties finding a spot, especially during peak hours. An additional fee for parking is another point of contention with some guests expressing frustration over having to pay extra. Despite these challenges, the public parking nearby offers a convenient alternative, adding some relief for those unable to find space within the hotel's parking facilities. However, the outdoor, uncovered nature of these parking lots may pose minor inconveniences, especially in unfavorable weather conditions.
The Crowne Plaza Christchurch by IHG, provides a family-friendly atmosphere that makes it a great choice for a family holiday. The hotel’s location is ideal, situated in a vibrant neighborhood with many restaurant options and lots of parks and playgrounds, including the popular Margaret Mahy playground within walking distance. Families travelling with young children will find the spacious and comfortable rooms suitable, although there have been mentions of room configurations that were not ideal for larger families. Overall, the hotel comes highly recommended for those planning a stay with family or friends.
Crowne Plaza Christchurch by IHG, boasts a four to five-star rating and generally receives positive remarks from guests who have had wonderful and delightful stays. The hotel is described as amazing with commendable facilities and services. However, parking can be a challenge, given the tightly limited spaces and associated fee, which some guests found hard to fault in terms of management. While some aspects such as sound insulation between rooms and noise in certain areas like the bar and reception fell short of the four-star level, the hotel still meets the standards expected from a property of its class. Guests noted it as a basic four-star hotel that did not quite reach the five-star quality associated with other Crowne Plaza locations.
The Crowne Plaza Christchurch by IHG, stands out as an excellent choice for business travelers due to its strategically central location. Positioned next to the convention center, it offers easy access to the business district and Te Pae conference facilities. The hotel’s convenient location means that everything needed for a productive business trip is just a short walk away.
Meeting areas within the hotel are well-presented, adding to the professionalism and functionality required for business conferences or meetings. Its ideal and central location ensures that guests can effortlessly explore nearby amenities, making it a practical option for those attending work conferences. The overall high standard of the establishment further enhances its appeal for business purposes.
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Location
The hotel is described as being within minutes' walk to the city’s primary points of interest, including the theatre, convention center and major shopping areas, ensuring guests can immerse themselves in Christchurch’s offerings with ease. The tranquil yet central setting offers a perfect blend of accessibility and comfort, making it an ideal choice for sightseeing or attending events and conferences.
Overall, the Crowne Plaza Christchurch garners praise for its strategic location, superb convenience for exploring the city and proximity to essential amenities and attractions. Visitors find it an excellent base for their stays in Christchurch, enjoying modern, comfortable accommodations that complement the hotel's outstanding location.
Breakfast
Despite the positives, some guests mention areas for improvement. There are comments about the breakfast being very ordinary, disorganized and lacking enough variety, particularly for the price charged. Others note that certain breakfast items were not replenished in a timely manner. Some guests felt that the breakfast was overpriced, while a few highlighted the desire for more vegan options.
Staff interactions appear to be mixed as well. Many guests found the breakfast room staff to be excellent, friendly and welcoming. However, there were also remarks about the lack of quality customer service from certain breakfast staff.
Despite these criticisms, the central location of the hotel, combined with the decently rated breakfast, makes Crowne Plaza Christchurch a popular choice for travelers looking for a comfortable stay with generally good breakfast options.
Dinner
The bar also received positive mentions for its enticing food and the pleasant demeanor of the staff, particularly the lady at the 1851 bar. Guests enjoyed the good collection of whisky, gin, vodka and a nice selection of tap beers, adding to the overall ambiance for an evening drink or cocktail.
However, not all feedback was favorable. Several guests pointed out issues such as cold and overcooked food, slow service and a delayed restocking of food items. Room service, in particular, was criticized for its poor quality. Additionally, some diners were disappointed with the portion sizes and found the menu options to be limited both in the bar and the restaurant.
Despite these setbacks, the positive remarks about the exceptional dining experiences outshine the negatives, making it a worthwhile option for those staying at the Crowne Plaza Christchurch.
Rooms
Guests appreciate the luxurious feeling provided by features like comfortable mattresses and pillows, contemporary furnishings and excellent views of the city and neighboring park. The rooms' cleanliness is frequently highlighted with daily room cleaning practices noted by many guests, though some exceptions were reported where rooms were not serviced daily.
Despite the mostly positive feedback, there are a few areas where improvements could be made. Some negative aspects include poor soundproofing, occasional delays in room service and rare issues with cleanliness. A few rooms were described as being smaller than expected and instances of automatic resets of air conditioning systems and confusing room lighting were mentioned.
Overall, the consensus is that the rooms are beautifully presented, modern and comfortable with high praise for their spaciousness and cleanliness. The Crowne Plaza Christchurch's prime CBD location, combined with its well-furnished, large rooms, provides a generally pleasant stay for its guests.
Beds
However, there are a few negative remarks noting issues such as beds being too soft, too hard or worn out. Some guests found the beds to be uncomfortable with mentions of lumpy mattresses and audible bed springs. Instances of beds not being made properly and bed linens with holes were also pointed out. Despite these occasional drawbacks, the general consensus suggests that most guests found the beds at Crowne Plaza Christchurch to be a highlight of their stay.
Cleanliness
The housekeeping service maintains high standards, as most reviews reflect daily cleaning organized rooms and fresh towels. The staff are frequently noted to be friendly and welcoming, contributing to a clean and comfortable stay. Some guests also appreciate the energy-saving measures implemented in the hotel.
However, there are occasional concerns. Some guests reported issues such as moldy grout in the bathrooms, cobwebs on the balcony and dusty balcony furniture. A few reviews mention lapses in cleaning service, noting instances where rooms were not serviced during their stay or not cleaned thoroughly.
Overall, Crowne Plaza Christchurch stands out for its impressive cleanliness and well-maintained facilities, despite some isolated issues.
Staff
The hotel's service quality is largely described as excellent with many guests appreciating the staff's attentiveness and willingness to assist with any requests. The restaurant and bar areas are also staffed by amiable and welcoming individuals, contributing to a pleasant dining experience. However, a few reviews point out inconsistencies in service levels, indicating that while many staff members are outstanding, there are occasional lapses in training and assistance.
Despite these minor inconsistencies, the overall sentiment is overwhelmingly positive with guests recommending the hotel largely due to the helpful and courteous nature of the staff. This consistent level of attentiveness and friendliness makes Crowne Plaza Christchurch a comfortable and inviting destination for both business and leisure travelers.
Parking
Family
4 Star
Business
Meeting areas within the hotel are well-presented, adding to the professionalism and functionality required for business conferences or meetings. Its ideal and central location ensures that guests can effortlessly explore nearby amenities, making it a practical option for those attending work conferences. The overall high standard of the establishment further enhances its appeal for business purposes.
No, Crowne Plaza Christchurch by IHG doesn't have any pool.
No, a spa isn't available at Crowne Plaza Christchurch by IHG.
No, Crowne Plaza Christchurch by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Christchurch by IHG.
Yes, Crowne Plaza Christchurch by IHG has a gym.
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