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Summary of reviewsThe Novotel Christchurch Airport is widely celebrated for its exceptional location, characterized by its unmatched convenience for airport travelers. Only a short walk from the terminal, guests find it ideal for overnight stays, particularly those with early or late flights. The hotel's proximity to various transportation options including bus stops and rental car facilities further enhances its appeal. Many guests also highlight the modern, clean and comfortable rooms, making the overall experience highly pleasant.
The breakfast buffet receives considerable praise for its variety and quality, featuring a broad selection of continental and cooked dishes. Guests are particularly fond of the Full English breakfasts, pancakes and granola with yogurt and fresh fruit, complemented by spectacular views from the top floor dining area. Although some find it pricey, many feel the quality and selection justify the cost. The dinner at the hotel's Level 6 restaurant is also well-regarded, offering delicious meals, stunning runway views and excellent service. Despite some minor critiques such as high prices and limited late-night options, the combination of great food, ambiance and service creates a highly enjoyable dining experience.
The rooms are consistently described as modern, spacious and comfortable. Guests appreciate the stylish decor, soundproofing and modern amenities, which ensure a quiet, restful stay. While some rooms may feel a bit cramped for larger groups, the overall cleanliness and immaculate condition of the rooms receive high marks. Minor housekeeping lapses do occur but are generally overshadowed by the overwhelmingly positive reception.
The hotel's cleanliness is a standout feature with guests frequently noting the spotless rooms and well-maintained common areas. This high standard of cleanliness coupled with the modern design and excellent amenities contributes to a safe and comfortable environment.
Guest interactions with the staff are typically positive with many reviews highlighting their friendliness, professionalism and willingness to go above and beyond in service. Specific individuals are often mentioned for their exceptional customer service. Although there are occasional reports of unresponsive or inattentive staff, these are outliers in the generally positive feedback.
The free Wi-Fi at the hotel is highly commended for being strong, stable and fast, easily accessible throughout the property. This reliable service is suitable for both leisure and business travelers with very few reports of connection issues.
The gym facilities are well-maintained and equipped, though somewhat small. Most guests find them adequate for a workout. While the lack of a pool is noted, the quality of the gym is generally well-received.
Parking at the hotel receives mixed reviews due to its limited spaces and additional charges, which some guests find excessive. However, the hotel's convenient location next to the airport and the availability of alternative transport options somewhat mitigate these concerns.
Families find the hotel welcoming with children often greeted warmly and rooms suited to family stays. Although some family rooms are noted to be a little tight for larger groups, the overall experience is positive with good service and family-friendly facilities.
Lastly, the beds at Novotel Christchurch Airport are consistently praised for their comfort with guests frequently describing the beds and linens as cozy and providing a restful night's sleep. Some minor issues regarding bed size or comfort were mentioned, but the consensus is that the beds significantly enhance the hotel’s comfort and appeal.
In summary, the Novotel Christchurch Airport excels in providing a convenient, comfortable and modern stay with excellent amenities, friendly staff and an unbeatable location. Show more
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Hotel near Golf Courses
Located just minutes from Christchurch International Airport, this hotel offers convenient access to prominent golf courses in the airport vicinity, such as Russley Golf Club and Clearwater Golf Club.
Hotel Taking Steps Towards Sustainability
As part of the Accor group, Novotel hotels often participate in Planet 21, a sustainability program. Specific initiatives at this location would require further research, but the brand is committed to sustainable practices.
Family Friendly Hotel
As the closest accommodation to Christchurch Airport, it provides convenience for families traveling with early morning flights. While specific family amenities aren't detailed, its proximity to the airport and hotel-style services make it a practical option.
Business Hotel
This hotel provides a business center and express check-out services. The presence of a restaurant, bar/lounge, and a 24-hour fitness center makes it suitable for business travelers. It's located a short drive from the International Antarctic Centre and the University of Canterbury.
Hotel with Parking
The hotel is near the airport and offers parking. It is a suitable choice for travelers who need airport proximity and parking convenience.
EV charging stations
Accessible Hotel
This hotel offers wheelchair accessible facilities throughout, including the restaurant, bar, and conference areas. It provides a Superior King Accessible Room and features lifts with tactile numbering for ease of navigation.
Hotel with Gym
This hotel is equipped with a fitness center, making it a convenient option for travelers who want to maintain their exercise routine while on the go. The gym provides essential equipment for a good workout.
Hotel with EV Charging Stations
Likely offers EV charging stations given its airport location and modern amenities, although specific details aren't provided in the data. Suitable for travelers needing to charge their EVs upon arrival or departure. Provides convenient access to charging facilities.
4-Star Hotel
Novotel Christchurch Airport is conveniently located outside the international and domestic terminals. It features modern decor, ergonomic comfort and high end amenities. It has an on-site dining option, Food Exchange, with views of the Southern Alps and a high tech fitness centre.
Hotel near Ski Resorts
Hotel for Honeymoon
Romantic Hotel
Room Types
Superior Room with Two Double BedsProviding free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Executive King RoomOffering the views of the main runway, this double room features air conditioning, cable TV, espresso coffee machine, complementary bottled water, bathrobe and slippers.
Executive SuiteThis suite features a separate lounge and bathroom. It has 2 smart TVs, espresso coffee machine, bathrobes and complementary bottled water.
Superior Room with Three Single BedsThis triple room features air conditioning, a TV, a work desk and electric kettle.
Guests can enjoy internet access at an additional charge.
Superior King RoomThis double room features a seating area, minibar and air conditioning.
Executive Twin Room with Two Double BedsProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.
Guest Reviews
8.9
Excellent
Location
The Novotel Christchurch Airport receives widespread acclaim for its outstanding location, which is highly praised for its convenience, especially for travelers with early or late flights. Just a short walk from the terminal, many reviewers emphasize the ease of access, often mentioning that it takes mere minutes to reach the airport. Guests frequently highlight the proximity as ideal, making it perfect for overnight stays before an early departure or upon a late arrival. The hotel is also commended for its connection to various transport options, including bus stops and rental car facilities, further enhancing its appeal. The comfort and cleanliness of the rooms, along with modern amenities, add to the pleasant experience. Overall, the location is regarded as unbeatable, offering unmatched convenience for airport travelers.
Breakfast
The breakfast at Novotel Christchurch Airport has generally received positive remarks from guests with many praising the variety and quality of the food offered. Reviews frequently highlight the buffet breakfast as a great option, featuring a comprehensive selection catering to different tastes, including both continental and cooked dishes such as Full English breakfasts, pancakes and granola with yoghurt and fresh fruit. The expansive choices and hearty options have satisfied many palates, making the breakfast experience enjoyable.
Guests also appreciated the stunning views from the top floor dining area, which adds a pleasant ambiance to the meal. It is often mentioned that the breakfast is well-prepared and tasty with particular praise for specific items like the scrambled eggs and breakfast coffee. Although some reviews noted the breakfast as being on the expensive side, many considered the quality and selection to justify the cost.
However, there were several mentions of the breakfast being average or overpriced and some guests felt that the selection could be better. Instances of limited room service options and early check-outs missing breakfast were also pointed out. In spite of these few critiques, the prevailing sentiment is that the breakfast at Novotel Christchurch Airport is varied, delicious and complemented by a friendly staff and a safe, clean dining environment.
Dinner
Nestled conveniently at Christchurch Airport, Novotel's in-house restaurant on Level 6 garners significant praise for its dining experience. One of the clear highlights is the stunning view overlooking the airport and runway, providing a breathtaking backdrop to both dinner and breakfast meals. From savoring delicious dishes while watching a beautiful sunset to enjoying a coffee and snacks throughout the day, the setting truly enhances the overall dining pleasure.
The food quality, frequently described as very good, excellent and divine, enjoys commendation from numerous guests. Known for a great selection of dishes, including notable gluten-free and dairy-free options, the restaurant excels in catering to diverse dietary preferences. The semi-fine dining ambiance adds a touch of elegance without being overly formal, making it a popular choice for both visitors and locals.
Beyond the food, the service provided by the friendly and professional staff stands out. Guests consistently mention the exceptional hosting during their meals with room service also receiving high marks for its quick turnaround and superb quality.
Though the restaurant does face some criticisms, such as a limited late-night menu, occasional issues with portion sizes and perceived high prices, the overarching feedback remains positive. The combination of delicious meals, stunning views and excellent service makes the Novotel Christchurch Airport restaurant a noteworthy dining destination for travelers.
Rooms
Novotel Christchurch Airport has garnered positive feedback for its rooms, consistently described as modern, spacious and comfortable. Guests have highlighted the cleanliness and well-maintained state of the rooms, noting features like soundproofing which ensures a quiet stay despite the proximity to the airport. The decor is frequently praised for being stylish with a high-end design that makes the rooms feel more like apartments than typical hotel accommodations.
The size of the rooms varied with some large and welcoming, offering ample space for families or groups, complete with great views of the tarmac. However, a few reviewers noted that some rooms felt a bit cramped, especially those set up for three single beds. Despite this, the general sentiment is that the beds are very comfortable and the rooms are well-equipped with everything one might need.
Additionally, guests appreciated the modern amenities such as great shower facilities and effective air conditioning. The hotel's attention to detail and the immaculate condition of the rooms have also been commended, contributing to a pleasant overall experience. The rooms’ proximity to the airport and soundproof features provide added convenience for travelers with early flights.
There were some minor issues mentioned, such as occasional lapses in housekeeping with instances of missing towels or found items from previous guests. Nonetheless, these did not overshadow the overwhelmingly positive reception of the rooms. With spacious, clean and comfortable rooms, Novotel Christchurch Airport is well-regarded for offering a modern and restful stay.
Beds
At the Novotel Christchurch Airport, the beds have garnered significant praise from guests for their comfort and quality. Words like soft, cozy and super comfortable are frequently mentioned with many guests highlighting the exceptionally comfortable mattresses and pillows. The bed linen also receives commendation for its quality, adding to the overall pleasant sleeping experience. Descriptions such as "the best beds in the world" and "most comfortable bed I've slept in" paint a picture of exceptional sleep quality.
However, there are a few mentions of minor drawbacks: some guests felt the beds were a bit small or could have been a touch more comfortable. Despite these occasional remarks, the overwhelming consensus is that the beds provide a plush and restful night’s sleep, contributing significantly to the hotel's appeal, especially for couples.
In addition to the beds, guests also appreciated the well-furnished rooms, large twin beds and the overall cleanliness and comfort of the accommodations. The hotel's perfect location, combined with a great restaurant and helpful, friendly staff, certainly enhances the overall guest experience, making the Novotel Christchurch Airport a recommended stay for a comfortable and relaxing visit.
Cleanliness
The cleanliness at Novotel Christchurch Airport is consistently praised by its guests. Reviews highlight that the hotel maintains a very high standard of cleanliness across all areas, from the spotless rooms to the well-maintained common areas. The rooms are frequently described as modern, comfortable and exceptionally clean with facilities that are well-appointed and up-to-date. Many guests emphasize the pristine condition of the bathrooms and overall, the environment is noted as being both safe and clean.
Visitors appreciate the convenience of the hotel's location next to the airport, which is matched by its clean and stylish aesthetic. The hotel also offers quiet rooms, contributing to a comfortable stay. The combination of cleanliness, modern design and good amenities ensures that the hotel meets and often exceeds guest expectations.
While instances of minor cleaning oversights were mentioned, they were generally overshadowed by the overwhelmingly positive comments about the hotel's immaculate standards. This focus on maintaining cleanliness and comfort consistently earns high marks from guests, making Novotel Christchurch Airport a top choice for travelers prioritizing these qualities.
Staff
Guests who stayed at Novotel Christchurch Airport generally had positive experiences with the hotel's staff. Numerous reviews highlight their friendliness, helpfulness and welcoming nature. The reception team received particular praise for being accommodating and going above and beyond in their service. Guests also noted the exceptional customer service and attentive assistance provided by the staff.
Specific individuals, including the manager James and a red-haired gentleman at reception, were mentioned positively for their professionalism and amiability. Bar and restaurant staff were often described as super friendly and courteous, contributing to an enjoyable dining experience. Housekeeping and room service staff were also recognized for their prompt and efficient service.
Despite these commendations, a few guests mentioned less satisfactory encounters. Some staff members were reported as unresponsive or unfriendly and there were isolated instances of staff struggling with booking issues or appearing inattentive in the restaurant. However, these were outliers in the otherwise overwhelmingly positive feedback.
Overall, the staff at Novotel Christchurch Airport are described as a warm, welcoming and professional team committed to providing excellent service to their guests.
Wi-Fi
Nestled conveniently close to the airport, Novotel Christchurch Airport offers an inviting experience, particularly noted for its commendable Wi-Fi service. Guest feedback consistently praises the hotel for providing a strong, stable and fast Wi-Fi connection, facilitating easy internet access throughout the property. Reliable, high-speed Wi-Fi is readily accessible in-room, ensuring that guests can work or stream content without interruption. The ability to plug personal devices like Chromecast into the in-room TVs adds a touch of convenience, providing guests with entertainment options.
Though there were some isolated mentions of Wi-Fi slowing down occasionally or instances where the signal needed improvement, these seemed to be exceptions rather than the rule. The overwhelming sentiment is that the hotel offers very good to excellent wifi service. The service is often described as fast, efficient and without significant issues, making it suitable for both leisure and business travelers.
Despite some minor inconveniences, such as a lack of information about Wi-Fi in the rooms or on key cards and a mention of Wi-Fi as a paid option in certain instances, the positive comments about the Wi-Fi significantly outweigh the negatives. The general consensus is that Novotel Christchurch Airport provides a strong, reliable and easily accessible Wi-Fi service, making it a convenient and comfortable choice for modern travelers.
Gym
The gym facilities at Novotel Christchurch Airport receive praise for their quality and maintenance. Guests frequently describe the fitness center as great and well equipped, highlighting its adequacy for a workout despite some comments on its smaller size. The overall sentiment towards the gym is positive with many visitors appreciating the well-maintained equipment. While a pool is not available and there were a few mentions of a non-existent gym, the majority of reviews affirm the presence and high standard of the gym facility, making it a reliable option for fitness enthusiasts.
Parking
Novotel Christchurch Airport offers convenient access for travelers, but its parking situation has received mixed reviews. Many guests have found the parking to be convenient and hassle-free despite the limited number of spaces. There are off-street parking options available and a car park adjacent to the hotel, although locating these can sometimes be a challenge.
However, the cost of parking is a recurring concern. Guests are required to pay an additional charge, ranging from NZD 24 to 30 per day, which some have found to be excessive. There are no complimentary valet services and the fees can add up quickly. Parking availability can also be an issue, especially during peak times with the main parking lot often full and spaces being described as tight and congested.
On a positive note, car hire services offer free shuttle buses directly from the airport, providing an alternative for those who find the parking fees prohibitive. While parking at Novotel Christchurch Airport may not be perfect, the convenient location and accessibility to the terminal remain strong points.
Family
At Novotel Christchurch Airport, families can expect a welcoming environment for kids and adults alike. Children feel very welcome, often greeted by the friendly staff with plush toy sheep, which adds a delightful touch to the stay. The hotel offers family-friendly rooms and services, ensuring a comfortable experience for both tired kids and their parents. Amenities are specifically designed to cater to families with safety features and conveniences that make traveling together easier.
The hotel features bright rooms and great amenities, designed to accommodate families well. Despite some comments about the family rooms being small and at times inconvenient for a family of four with multiple suitcases, the overall experience is positive. Families have noted good service, family-friendly facilities and a generally perfect setting for family stays.
While there are some areas in need of improvement, such as the lack of a kids play area and odd bathroom layouts, the superior view from the rooms thrills kids and the comfort provided leaves families feeling satisfied. It’s a great choice for a family-friendly stay, especially suited for families wanting to enjoy their travel with minimal hassle.
4 Star
Novotel Christchurch Airport is highly rated and praised for its exceptional and superb quality. Nestled conveniently at the front door of the airport, it offers easy access to buses and taxis. The hotel maintains a consistent four-star standard with well-kept facilities and high-quality service. Guests appreciate the modern Euro interior design and stylish decor, which give the ambiance of a higher-star establishment.
The facilities are top-notch, including a pool, fitness center and great gym, all contributing to a luxurious stay. High standard rooms provide beautiful design, comfort and cleanliness with amenities like USB charging ports being a pleasant surprise. Breakfast, beds and staff service all exceed expectations with professional and friendly service being a highlight.
Despite being perceived as somewhat expensive, the value provided is considered excellent for a four-star hotel. Guests acknowledge the high-grade accommodation and top-quality service, noting it as among the best in New Zealand. The hotel is described as new, fresh and of very high standards, ensuring a fantastic stay for every guest. From excellent waiting staff to the overall great location, Novotel Christchurch Airport delivers on its four-star promise efficiently and effectively, making it a highly recommended choice for travelers.
Business
Novotel Christchurch Airport has earned high praise from business travelers for its outstanding amenities and services tailored to their needs. The hotel boasts an excellent wifi service, making it an ideal venue for business seminars and meetings. Guests have commended the efficient business service and the availability of business-focused facilities, including meeting rooms and business lounge amenities.
The hotel's location is particularly convenient for business travel, offering easy access for those on tight schedules. Its fantastic business environment and overall suitability for business stays have made it a preferred choice for corporate visitors. Despite a minor issue with hot water reported in some rooms and a lack of short-stay parking, the hotel's other features more than compensate for these shortcomings.
Business travelers have found the rooms to be well-equipped and suitable for various professional needs, including meetings and planning sessions. The hotel also caters to those with dietary requirements, ensuring a generally good dining experience for all guests. Overall, the Novotel Christchurch Airport stands out as an excellent option for those traveling for business with many business clients leaving very happy with their stay.
Accessible
Novotel Christchurch Airport garners positive feedback for its accessibility features, particularly for guests with disabilities. The hotel's location is frequently highlighted as being easily accessible and conveniently situated at Christchurch Airport. Its facilities are well-suited for wheelchair users with accessible rooms and bathrooms available. However, some guests noted that the accessible bathroom doors do not provide complete privacy. Despite some minor concerns, such as limited seating in rooms and non-opening windows, the overall accessibility and convenience of the hotel receive commendable remarks.
No, Novotel Christchurch Airport doesn't have any pool.
No, a spa isn't available at Novotel Christchurch Airport.
No, Novotel Christchurch Airport doesn't allow dogs.
Yes, parking facilities are available at Novotel Christchurch Airport.