Novotel Christchurch Cathedral Square
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Summary of reviewsNovotel Christchurch Cathedral Square enjoys a stellar reputation among its guests, bolstered by an array of positive reviews across multiple categories.
The hotel’s standout feature is its prime location, nestled in the heart of Christchurch. Guests are consistently impressed by its central position, which places top attractions, cultural sites, dining venues and entertainment within easy walking distance. Despite its centrality, the hotel offers a tranquil escape after a day of exploration, making it ideal for both leisure and business travelers, including those attending nearby conferences. Families especially appreciate the proximity to kid-friendly activities.
Breakfast at Novotel Christchurch Cathedral Square is another highlight, frequently described as divine, exceptional and one of the best hotel buffets experienced by guests. The buffet caters to various dietary preferences, including gluten-free options and features a wide assortment of high-quality dishes with standouts like croissants, smoked salmon and chia pots. Attentive staff and a tasty, plentiful spread enhance this positive experience.
Dinner also garners high praise with guests enjoying the delicious, generously portioned and varied menu at The Square restaurant within the hotel. The quality and taste of the meals are often commended, adding to the overall dining satisfaction.
The rooms at Novotel Christchurch Cathedral Square are lauded for being clean, comfortable and spacious with pleasant views and a quiet environment. Although some rooms exhibit slight wear or layout issues, the exceptional cleanliness, quality facilities and comfortable beds overshadow these minor inconveniences. Guests find the tidy and well-maintained property contributes to a restful and enjoyable stay.
Cleanliness is consistently highlighted with guests appreciating the spotless rooms and the hotel’s hygienic atmosphere. Although few minor issues such as dusty areas or inconsistent water temperatures are occasionally mentioned, the overall feedback underscores a very clean and comfortable environment.
The hotel’s staff receives raving reviews for their friendliness, professionalism and exceptional service. Guests commend the staff for going above and beyond, providing a warm and inviting atmosphere that enhances the overall experience. Instances of personalized service, such as delivering birthday treats, further illustrate the staff's impeccable hospitality.
While free wifi is not standard and some guests face challenges with connectivity and additional charges, the reception team’s assistance in resolving issues is appreciated.
Parking at the hotel presents a mix of conveniences and challenges. While valet and reserved parking options are available, limited spaces and unclear information can cause frustration. However, those who secure parking find it convenient for downtown exploration.
For families, the hotel is an excellent choice, offering comfortable and well-laid-out family rooms. Kids enjoy the range of TV channels and the central location simplifies city exploration. Although some rooms may require maintenance, the overall comfort and amenities make it a favorable family destination.
Lastly, the quality of the hotel's beds stands out with guests frequently describing them as warm, comfortable and conducive to a great night’s sleep. The exceptional comfort of both beds and pillows is often noted, contributing significantly to the hotel’s positive reputation.
In summary, Novotel Christchurch Cathedral Square impresses guests with its prime location, exceptional meals, clean and comfortable rooms and outstanding service, making it a preferred choice for visitors to Christchurch.
Categories
The hotel’s standout feature is its prime location, nestled in the heart of Christchurch. Guests are consistently impressed by its central position, which places top attractions, cultural sites, dining venues and entertainment within easy walking distance. Despite its centrality, the hotel offers a tranquil escape after a day of exploration, making it ideal for both leisure and business travelers, including those attending nearby conferences. Families especially appreciate the proximity to kid-friendly activities.
Breakfast at Novotel Christchurch Cathedral Square is another highlight, frequently described as divine, exceptional and one of the best hotel buffets experienced by guests. The buffet caters to various dietary preferences, including gluten-free options and features a wide assortment of high-quality dishes with standouts like croissants, smoked salmon and chia pots. Attentive staff and a tasty, plentiful spread enhance this positive experience.
Dinner also garners high praise with guests enjoying the delicious, generously portioned and varied menu at The Square restaurant within the hotel. The quality and taste of the meals are often commended, adding to the overall dining satisfaction.
The rooms at Novotel Christchurch Cathedral Square are lauded for being clean, comfortable and spacious with pleasant views and a quiet environment. Although some rooms exhibit slight wear or layout issues, the exceptional cleanliness, quality facilities and comfortable beds overshadow these minor inconveniences. Guests find the tidy and well-maintained property contributes to a restful and enjoyable stay.
Cleanliness is consistently highlighted with guests appreciating the spotless rooms and the hotel’s hygienic atmosphere. Although few minor issues such as dusty areas or inconsistent water temperatures are occasionally mentioned, the overall feedback underscores a very clean and comfortable environment.
The hotel’s staff receives raving reviews for their friendliness, professionalism and exceptional service. Guests commend the staff for going above and beyond, providing a warm and inviting atmosphere that enhances the overall experience. Instances of personalized service, such as delivering birthday treats, further illustrate the staff's impeccable hospitality.
While free wifi is not standard and some guests face challenges with connectivity and additional charges, the reception team’s assistance in resolving issues is appreciated.
Parking at the hotel presents a mix of conveniences and challenges. While valet and reserved parking options are available, limited spaces and unclear information can cause frustration. However, those who secure parking find it convenient for downtown exploration.
For families, the hotel is an excellent choice, offering comfortable and well-laid-out family rooms. Kids enjoy the range of TV channels and the central location simplifies city exploration. Although some rooms may require maintenance, the overall comfort and amenities make it a favorable family destination.
Lastly, the quality of the hotel's beds stands out with guests frequently describing them as warm, comfortable and conducive to a great night’s sleep. The exceptional comfort of both beds and pillows is often noted, contributing significantly to the hotel’s positive reputation.
In summary, Novotel Christchurch Cathedral Square impresses guests with its prime location, exceptional meals, clean and comfortable rooms and outstanding service, making it a preferred choice for visitors to Christchurch.
Hotel near Golf Courses
Situated at 52 Cathedral Square in the city center, this hotel offers convenient access to Hagley Golf Course, making it a suitable choice for golfers.
Hotel near Ski Resorts
Novotel Christchurch Cathedral Square offers a central location for accessing ski fields. It's approximately a 90-minute drive to ski areas like Mt Hutt and Porters.
Hotel Taking Steps Towards Sustainability
An eco-certified hotel that participates in the Qualmark Sustainable Tourism Business Award and is part of Accor's extensive Planet 21 sustainability program. It is ISO 14001 certified for its environmental management system. The hotel features LED light bulbs, eco-friendly cleaning products, and an electric car charging station.
Family Friendly Hotel
This hotel is listed as a place to stay with kids.
Hotel with Free Wi-Fi
Novotel Christchurch Cathedral Square offers free Wi-Fi. Its central location provides easy access to city attractions and amenities.
Business Hotel
This contemporary hotel is in a prime central location, adjacent to the Te Pae Christchurch Convention Centre, making it ideal for business travelers. It offers a fully-equipped fitness center and essential amenities. The Square Bar and Restaurant is available for meetings and casual drinks.
Accessible Hotel
This hotel offers wheelchair access throughout its grounds, including wheelchair-accessible parking, public washrooms, concierge desk, fitness center, and restaurant. Lifts are available for access to different floors.
Hotel with Gym
This hotel offers access to a fully-equipped fitness centre. The fitness centre includes state-of-the-art equipment to help guests maintain their fitness regime.
Hotel with EV Charging Stations
Novotel Christchurch Cathedral Square offers electric vehicle charging facilities. This amenity supports guests with EVs in the city center.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Guest Reviews
Nestled in the heart of Christchurch, Novotel Christchurch Cathedral Square boasts an exceptional location that consistently impresses its guests. Its central position places visitors within walking distance of the city’s top attractions, including eateries, bars, entertainment venues and key cultural sites. This makes it an ideal base for exploring the city on foot, whether for leisure or attending conferences at nearby venues like Te Pae. Guests repeatedly praise how convenient and accessible everything is, from the historic Cathedral Junction to the vibrant New Regent Street.
The hotel's prime positioning allows for easy navigation to most downtown destinations, offering both the vibrancy of city life and the tranquility needed for a comfortable stay. Even with its centrality, the location remains quiet, providing a peaceful retreat after a day of exploration. Families, too, find it particularly appealing due to the proximity to kid-friendly attractions.
In summary, the location of Novotel Christchurch Cathedral Square is a standout feature, facilitating a seamless and enjoyable visit to Christchurch.
A cherished highlight of staying at the Novotel Christchurch Cathedral Square is undeniably the breakfast experience. Guests consistently celebrated the impressive spread, describing it as amazing, divine and exceptional. The buffet offered a fantastic variety, ensuring something for everyone, including gluten-free options and a range of fruits and vegetables. Many guests found the quality to be fabulous with delicious, hot food and standout items like croissants, smoked salmon and chia pots.
Despite a few mentions of limited options and an occasional coffee machine mishap, the general consensus praised the breakfast for being plentiful and excellent with some even considering it one of the better quality hotel buffets they've experienced. With continual appreciation for the tasty and flavorful selection, it’s clear that the breakfast at Novotel Christchurch Cathedral Square stands out as a highlight, enhanced by good service and thoughtful touches from the attentive staff.
The dinner experience at Novotel Christchurch Cathedral Square receives high praise from guests. Many describe the food as delicious and consider the evening meals to be very good or excellent. The restaurant's menu offers a varied and interesting selection with generous servings that diners appreciate. Reviewers consistently highlight the quality and taste of the meals, noting both the yummy flavors and the great value. Overall, the dining experience at The Square restaurant within the hotel is frequently commended for its excellent food and enjoyable evening meals.
Novotel Christchurch Cathedral Square boasts a range of rooms that guests frequently describe as clean, comfortable and conveniently located. Visitors highlight the spaciousness and comfort of the rooms, often mentioning pleasant and great views. Many guests appreciate the quietness and tidiness of the rooms, which makes for a restful stay. The hotel's central location is ideal for exploring downtown with easy access to nearby shops and attractions.
While many find the rooms modern and functional, there are mentions of some rooms being a bit outdated and small with a few comments noting the layout could use improvement. Despite these critiques, the overall sentiment focuses on the excellent comfort of the beds, good quality facilities and the exemplary cleanliness maintained throughout.
The breakfast buffet receives positive remarks, adding to the overall favorable experience. Even though there are some minor issues such as the sink being outside the bathroom or rooms being next to the kitchen extract, the cleanliness, comfort and convenient location of the hotel largely overshadow these concerns.
Novotel Christchurch Cathedral Square consistently impresses its guests with the quality of its beds. Descriptions such as very warm and comfortable, fantastic and amazing are frequently used to describe the sleeping experience. Guests highlight that both the beds and pillows win them over, noting their ample quantity and exceptional comfort. Reviews often mention that the beds contribute to a great night's sleep and frequent travelers specifically note how they always sleep well here.
Despite some minor comments about bed sizes being only doubles or the occasional instance of uncomfy pillows, the overwhelming consensus celebrates the beds as a standout feature of this centrally located hotel. The positive sentiments about the comfort and quality of the beds align with the hotel's reputation for providing a restful stay in the heart of Christchurch.
Located in an extremely central position with great facilities, Novotel Christchurch Cathedral Square consistently impresses with its cleanliness. Reviews frequently highlight spotlessly clean rooms and a well-maintained property. Guests appreciate the very clean and tidy spaces, noting that the hotel's cleanliness is impeccable. Despite minor issues such as some dusty areas and inconsistent water temperature in the showers, the overall feedback emphasizes a hygienic and comfortable environment. The property is described as clean, quiet and furnished with lovely rooms. The staff, lauded for their professionalism and friendliness, contribute to a welcoming atmosphere in this centrally located hotel.
At Novotel Christchurch Cathedral Square, guests repeatedly praise the hotel's remarkable staff, highlighting their friendliness, helpfulness and professionalism. Reviewers frequently describe the staff as amazing, fantastic and exceptional. The team is noted for going above and beyond with one instance of them delivering a birthday treat to a guest's mother upon learning of her special day. The staff are also described as polite, welcoming and courteous, contributing to a smooth and professional check-in experience. The consistent theme throughout the reviews is that the staff are not only proactive and accommodating but also create a warm and inviting atmosphere for guests, enhancing the overall experience at this gorgeous hotel.
The wifi experience at Novotel Christchurch Cathedral Square has its challenges but also some positive aspects. Guests found the reception team very accommodating, stepping in to provide a cable when the wireless charger in the room wasn't functional. However, there are notable frustrations regarding the overall wifi service. Some guests reported frequent disconnections, which disrupted important activities. Others mentioned unclear instructions on how to connect to the wifi. Terms of use were another point of concern with several guests displeased about additional charges for room wifi access, as free wifi was not standard. Despite these issues, the staff's willingness to assist provided some relief.
Nestled in a prime central location, Novotel Christchurch Cathedral Square benefits from its convenient proximity to a public car park situated right next to the hotel. Guests have highlighted both pros and cons regarding parking. On the positive side, those who secured a parking spot experienced no issues, noting the availability of valet parking for $35 a day and a $20 option for unlimited parking reserved by the hotel itself. For those who missed out on a spot, challenges included limited space and unclear information on how the paid parking works. Several guests found the parking situation to be a hassle, especially given its cost and occasional difficulty in finding the entrance. While the accommodation itself garners praise for its spacious rooms and seamless check-in/check-out process, potential visitors should prepare for the additional expense and slight inconvenience related to parking.
Novotel Christchurch Cathedral Square proves to be an excellent choice for families, catering well to large family groups. The family rooms are particularly noteworthy, receiving praise for their layout and comfort with several guests finding the accommodation perfect for family stays. Kids seem to enjoy the experience, especially with the availability of several kids' channels on the TV. The hotel’s central location is an added advantage, making city exploration convenient for families with children.
Although some rooms might require maintenance and the size of certain family rooms may not suit everyone, the overall comfort of the beds and pillows seems to contribute to a good night’s sleep. A few guests faced inconveniences with room layouts and having to stay in a disabled room, which didn't match the quality of others. Nonetheless, Novotel Cathedral Square remains a popular and favorable choice for families visiting Christchurch.
Location Show Map
Location
The hotel's prime positioning allows for easy navigation to most downtown destinations, offering both the vibrancy of city life and the tranquility needed for a comfortable stay. Even with its centrality, the location remains quiet, providing a peaceful retreat after a day of exploration. Families, too, find it particularly appealing due to the proximity to kid-friendly attractions.
In summary, the location of Novotel Christchurch Cathedral Square is a standout feature, facilitating a seamless and enjoyable visit to Christchurch.
Breakfast
Despite a few mentions of limited options and an occasional coffee machine mishap, the general consensus praised the breakfast for being plentiful and excellent with some even considering it one of the better quality hotel buffets they've experienced. With continual appreciation for the tasty and flavorful selection, it’s clear that the breakfast at Novotel Christchurch Cathedral Square stands out as a highlight, enhanced by good service and thoughtful touches from the attentive staff.
Dinner
Rooms
While many find the rooms modern and functional, there are mentions of some rooms being a bit outdated and small with a few comments noting the layout could use improvement. Despite these critiques, the overall sentiment focuses on the excellent comfort of the beds, good quality facilities and the exemplary cleanliness maintained throughout.
The breakfast buffet receives positive remarks, adding to the overall favorable experience. Even though there are some minor issues such as the sink being outside the bathroom or rooms being next to the kitchen extract, the cleanliness, comfort and convenient location of the hotel largely overshadow these concerns.
Beds
Despite some minor comments about bed sizes being only doubles or the occasional instance of uncomfy pillows, the overwhelming consensus celebrates the beds as a standout feature of this centrally located hotel. The positive sentiments about the comfort and quality of the beds align with the hotel's reputation for providing a restful stay in the heart of Christchurch.
Cleanliness
Staff
Wi-Fi
Parking
Family
Although some rooms might require maintenance and the size of certain family rooms may not suit everyone, the overall comfort of the beds and pillows seems to contribute to a good night’s sleep. A few guests faced inconveniences with room layouts and having to stay in a disabled room, which didn't match the quality of others. Nonetheless, Novotel Cathedral Square remains a popular and favorable choice for families visiting Christchurch.
No, Novotel Christchurch Cathedral Square doesn't have any pool.
No, a spa isn't available at Novotel Christchurch Cathedral Square.
No, Novotel Christchurch Cathedral Square doesn't allow dogs.
Yes, parking facilities are available at Novotel Christchurch Cathedral Square.
Yes, Novotel Christchurch Cathedral Square has a gym.
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