Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Garden Hotel offers a highly convenient location praised for its proximity to major shopping centers, eateries and supermarkets, appealing to those looking to explore local dining and shopping options. It balances accessibility with a more relaxed atmosphere, providing spacious, quiet and clean accommodations with ample parking, making it an ideal choice for both short stays and extended visits.
Breakfast experiences at the hotel are mixed. Some guests found the breakfast to be delicious, while others noted issues such as the buffet being overly oily, not adequately replenished and the unavailability of breakfast service before 9 am. Despite these shortcomings, the on-site restaurant is praised for its superb and varied buffet dinners, although operational inconsistencies like unexpected closures have left some guests disappointed.
Rooms at The Garden Hotel are consistently appreciated for their spaciousness, cleanliness and modern amenities. Guests find the accommodations warm and welcoming with comfortable beds and well-equipped kitchens in many units. The quiet, peaceful environment due to the hotel's location away from busy roads adds to the stay's overall comfort. Some minor issues with room security and outdated facilities in older units are occasionally mentioned, but these do not overshadow the overwhelmingly positive feedback.
Cleanliness is a standout feature at The Garden Hotel. The staff is commended for maintaining exceptionally clean and well-maintained rooms with several reviews highlighting the spotless conditions. Despite minor setbacks like occasional delays in cleaning times or overlooked details, the hotel's dedication to cleanliness is evident, making it a reliable choice for travelers prioritizing hygiene.
The staff at The Garden Hotel receive high praise for their friendly, professional and accommodating service. Many reviews emphasize the warmth and helpfulness of the staff, particularly the housekeeping and front desk personnel. Their exceptional service contributes significantly to the positive guest experience.
Wi-Fi connectivity at The Garden Hotel offers a mixed experience. While the facility at reception is generally good and the connection strong in some areas, issues with inconsistent connections and limited internet capability are noted. Improvements are needed to ensure more reliable connectivity throughout the hotel.
Parking facilities at The Garden Hotel are excellent with an abundance of parking spaces described as large, spacious and easily accessible. The convenience of free parking and the ability to park directly outside units is frequently highlighted, making it a hassle-free experience for guests with vehicles.
The hotel is recognized as highly family-friendly, offering spacious, clean units with amenities that cater to families of various sizes. Features like separate bedrooms, additional beds and access to a backyard provide ample space for children. The hotel's environment and convenient location make it a great option for both brief and extended family stays.
The beds at The Garden Hotel receive generally positive feedback for being comfortable, though opinions on firmness vary. Occasional issues with stained blankets or hair in the beds suggest room for improvement in housekeeping, but overall, guests report a cozy and restful sleep.
As a budget-friendly hotel, The Garden Hotel provides good value with spacious, clean rooms and adequate facilities, meeting or exceeding many guests' expectations. It caters effectively to business travelers, offering a quiet environment, ample parking and comfortable, well-equipped rooms suitable for business purposes.
In summary, The Garden Hotel is a favorable choice for a wide range of travelers, offering convenient access, cleanliness, friendly service and comfortable accommodations with room for improvement in breakfast offerings and Wi-Fi connectivity. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
This hotel is a short walk from Christchurch Golf Club and provides the added convenience of free parking for guests.
Family Friendly Hotel
This hotel has family friendly features.
Accessible Hotel
The Garden Hotel offers wheelchair accessible units for guests requiring them. Wheelchair access is also available to common and public areas within the hotel.
3-Star Hotel
Located on Marshland Road, The Garden Hotel offers a central location in Christchurch. It provides essential amenities for a comfortable and convenient stay.
Hotel near Ski Resorts
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Room Types
Superior RoomThese spacious, ground floor rooms have 1 queen-sized bed and 1 single-sized bed. They have ranch sliders opening out to a patio, overlooking lawn and/or gardens. The en suite has a separate shower and bath. Tea/coffee making facilities, a small refrigerator and a toaster are provided.
Family SuiteThis ground level suite offers a separate room for the children with 3 single-sized beds and a double-sized bed in the open plan lounge area. This room has a full bathroom with bath and shower. It has dining and lounge area off the kitchenette, which includes a stove top and convection microwave for self-catering.
Two-Bedroom SuiteThese spacious, ground level suites have 2 separate bedrooms with a Queen Bed and single bed in each bedroom, which share a bathroom that has both a shower and bath. There is a lounge and dining area off the kitchen, which includes a stove top and convection microwave oven for self-catering.
Deluxe RoomThese modern, spacious rooms have a King sized bed upstairs with a balcony, or upstairs with Queen Bed and Single bed, or 2 Double beds downstairs. With complimentary tea/coffee making facilities, mini fridge and toaster, you can enjoy a light snack while relaxing in your room enjoying the flat-screen TV. En-suites have a shower over bath, so you can enjoy a relaxing soak.
Wheelchair accessible rooms are available with a Queen bed and Single Bed and wetfloor shower.
Standard Kitchen StudioThese ground floor studios have either 1 double-sized bed and 1 single-sized bed or 3 single-sized beds. It also includes an en suite and a kitchenette with a stove top and convection microwave oven for self-catering. These open plan studios have a lounge area opening out to a patio. Complimentary parking is available outside the room.
Deluxe Family SuiteTreat yourself to our newly refurbished spacious family suite which has all the mod cons. This suite offers a separate room for the children with 3 Single Beds and a Double bed in the open plan lounge area. This room has an ensuite off the bedroom which has a separate shower and bath plus an additional toilet in the childs bedroom. Relax on the sofa in the lounge in front of the 50 inch Smart TV and stream your favourite shows; a dining table and chairs plus a kitchenette for self-catering with cooking hobs and convection microwave make this the ideal space for a family or small group travelling together.
Deluxe King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a sofa, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Standard Triple RoomThe well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The spacious triple room provides air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Guest Reviews
7.7
Good
Location
The Garden Hotel boasts a highly praised location, offering convenient access to a variety of amenities and attractions. Its proximity to major shopping centers like The Palms Mall and a range of eateries and supermarkets make it an ideal spot for those looking to explore local dining and shopping options. Guests frequently mention the easy access to bus stops, hospitals and even golf clubs, adding to its appeal for both short visits and extended stays.
The hotel's grounds are spacious with plenty of parking, ensuring a hassle-free experience for those with vehicles. Visitors appreciate the quiet and clean accommodations with spacious rooms and suites that provide a comfortable stay. The on-site restaurant is a highlight, supplemented by various nearby dining options.
Situated slightly outside the main city center, the location manages to balance convenience with a more relaxed atmosphere. Guests find it easy to get around, whether for business or leisure, noting the hotel's proximity to their activities and destinations. Despite being slightly tricky to spot from the main road, once inside, the practicality and value of the hotel's location shine through. All in all, The Garden Hotel’s strategic placement makes it a favorable choice for many types of travelers looking for both comfort and accessibility.
Breakfast
Breakfast at The Garden Hotel presents a mix of experiences for guests. While some reviewers found the breakfast to be delicious and meeting their expectations, others highlighted several areas for improvement. The breakfast buffet was noted by some to be overly oily and not adequately replenished, even upon request. Additionally, many guests expressed dissatisfaction with the lack of included breakfast, a feature they found standard at most hotels. Another recurring issue was the unavailability of breakfast service before 9 am, which was inconvenient for early risers. At times, the on-site café was closed and only offered limited cabinet food instead of a hot breakfast. These aspects left several guests disappointed and suggested room for enhancement to meet general expectations for a hotel stay.
Dinner
The Garden Hotel boasts a notable on-site restaurant and cafe, praised for its delicious and varied buffet, described by many as exceptional and superb. Despite some unfavorable reactions regarding the cost and quality from a few guests, the overall sentiment reflects positively on the dining experience with many appreciating the convenience and value for money of having a dining option within the premises.
However, operational inconsistencies were a recurring issue with several guests expressing frustration over unexpected closures of the restaurant without prior notice or alternative arrangements. This often left patrons disappointed, especially when the restaurant was closed during peak times or fully booked periods.
The presence of additional eateries in the vicinity provides some consolation, offering alternative dining options when the hotel's facilities are unavailable.
Overall, while the restaurant garners high praise for its food quality and convenience, better communication regarding its availability could enhance the guest experience.
Rooms
At The Garden Hotel, guests consistently praise the remarkable room qualities. They appreciate the spaciousness and comfort, making it ideal for both families and couples. The cleanliness of the rooms stands out with many reviews highlighting how immaculate and well-maintained they are. Guests find the accommodations warm and welcoming, particularly appreciating the pre-heated rooms upon check-in.
The rooms are described as modern and stylish with well-equipped kitchen facilities in many units. Large room sizes and ample space are recurring themes, providing a relaxing and cozy environment for guests. Beds are frequently noted as comfortable, contributing to a restful stay.
Additionally, the hotel's location away from busy roads ensures a quiet and peaceful atmosphere, while still being conveniently close to shopping areas. Some minor drawbacks mentioned include occasional issues with room security and outdated facilities in older units, but overall, the positive experiences far outweigh the negatives.
In summary, The Garden Hotel offers generously sized, clean and well-appointed rooms that cater to a variety of guest needs, ensuring a pleasant and comfortable stay.
Beds
The Garden Hotel receives a variety of feedback regarding its beds, though the predominant sentiment is that the beds are comfortable. Guests frequently describe the beds as comfortable, soft and cozy, making for a pleasant sleeping experience. A few guests specifically mentioned the beds were very comfortable and that they had a good, restful sleep. Some words like bed was comfy and bed was nice and firm are also noted, contributing to the positive impressions.
However, opinions on the firmness of the mattresses are mixed. While some found the beds too soft, others felt they were a little firm and a few even described them as very hard or uncomfortable. Despite these differing views, many emphasize their overall comfort and cleanliness.
On occasion, guests reported issues such as stained blankets or hair found in the beds, suggesting room for improvement in housekeeping standards. Nevertheless, the generally positive feedback about the bed comfort suggests that The Garden Hotel provides a mostly satisfactory experience for guests looking for a cozy and restful stay.
Cleanliness
The Garden Hotel stands out for its consistent cleanliness and spacious accommodations, as affirmed by numerous guest reviews. Many guests found the rooms to be exceptionally clean and well-maintained with several highlighting spotless conditions and a lack of any dirt. The spaciousness and comfort of the rooms were also frequently noted, making it a family-friendly and cozy place to stay.
The hotel’s staff received positive mentions for their diligence and efficiency in maintaining cleanliness, providing warm, clean units that are both relaxing and comfortable. Guests appreciated the quiet and private environment, complemented by clean and tidy facilities.
However, a few reviews indicated minor issues such as delayed cleaning times, mold in bathrooms and occasional oversight in room preparation, including missing towels and stains. Despite these small setbacks, the majority of the feedback emphasized the hotel's dedication to cleanliness with rooms being cleaned daily and public areas kept well-maintained.
Overall, The Garden Hotel offers a reliable and clean stay with spacious rooms and attentive staff, making it a solid choice for travelers seeking comfort and hygiene.
Staff
Renowned for their exceptional service, the staff at The Garden Hotel leave an indelible impression on guests. Frequent mentions of friendly, professional and accommodating behavior dominate the reviews. Visitors commend the team for being welcoming and warm, often emphasizing the way staff members go out of their way to assist. Receptionists, in particular, are noted for making check-in a breeze and handling needs promptly. Both housekeeping and front desk personnel are frequently praised for their politeness, understanding and helpfulness.
Moreover, guests appreciate the genuine warmth demonstrated right from the initial welcome letter, making their stay truly heartwarming. Many reviews highlight superb customer service, indicating that friendly and attentive interactions are a standard at the hotel. Exemplary cleanliness, soundproof rooms and comfortable accommodations only add to the positive experience crafted by the diligent staff.
While a few reviews noted minor language barriers or less helpful encounters, these instances are overshadowed by overwhelming positive feedback. Consistently described as amazing, outstanding and professional, the staff at The Garden Hotel indeed holds the key to ensuring guests enjoy a seamless and pleasant stay.
Wi-Fi
The Garden Hotel offers a mixed experience when it comes to Wi-Fi connectivity. Reviews highlight that the facility at reception is good and guests have found the Wi-Fi to be excellent with strong connections in some instances. It has been described as perfect and suitable for basic internet usage with adequate range. Unlimited Wi-Fi is also a noteworthy positive feature. However, some guests reported intermittent issues, including inconsistent connections, frequent disconnections and limited internet that could barely accommodate the required usage. There were also mentions of specific problems like difficulty using Chromecast and the Wi-Fi being worse than cell service in isolated cases. While there is strong and suitable signal in parts, improvements are needed to make the connectivity more reliable across all areas of the hotel.
Parking
The Garden Hotel boasts an impressive array of parking amenities according to guest reviews. Guests frequently highlight the abundance of parking spaces, ensuring that finding a spot is rarely an issue. The parking areas are often described as large, spacious and easily accessible with one guest noting an enormous parking area. Free parking is a notable perk, appealing to budget-conscious travelers. Various comments also mention the convenience of parking directly outside their units and the availability of good off-street parking options. Several guests commend the superb and excellent parking facilities, emphasizing the hotel's ability to accommodate a high number of vehicles with ease. Overall, it’s clear that The Garden Hotel prioritizes the convenience and satisfaction of guests when it comes to parking.
Family
With an array of spacious, clean and well-appointed units, The Garden Hotel emerges as an ideal destination for families. Numerous guests have appreciated the family-friendly environment, noting that the hotel's roomy and cozy accommodations suit families of various sizes – from a family of three to a family of six. Families staying at the hotel can take advantage of features such as separate bedrooms, additional beds and access to a backyard, providing ample space for children to play.
The hotel goes the extra mile to accommodate special needs such as extra towels or bedding for infants, making it convenient for families traveling with young children. Additionally, the warm and tidy rooms contribute to a pleasant stay with facilities that ensure both comfort and convenience.
Guests have praised the excellent location, which makes The Garden Hotel not just a great retreat for a night's stay but also a perfect place for extended family visits or weekend getaways with grandchildren. Whether it’s a family suite with a mix of Queen and single beds or just a good-sized family unit, the hotel caters well to the requirements of modern family travel.
In summary, The Garden Hotel is widely recognized for its family-friendly atmosphere, spacious accommodations and a host of amenities that make it a great option for both brief and extended family stays.
3 Star
The Garden Hotel offers a convenient location, especially for those needing proximity to the hospital. As a budget-friendly option, it provides good value for the price with its spacious and clean rooms. Guests noted that everything from the accommodations to the facilities met or exceeded their expectations, mentioning that the rooms were large, warm and comfortable, making it suitable for families. Despite being a budget hotel, the facilities impressed many and overall, it was considered very good and affordable. However, the hotel's services and amenities are basic, aligning well with its budget-friendly nature.
Business
The Garden Hotel caters effectively to business travelers, offering a comfortable and quiet environment with no traffic noise. It provides plenty of parking and features good facilities suitable for business purposes. The rooms are spacious, stylish and clean with big, comfortable beds ensuring a restful stay. The hotel is budget-friendly and offers a perfectly serviceable room that meets basic needs efficiently. While it provides everything essential for a business trip, an extra blanket would enhance the experience.
No, The Garden Hotel doesn't have any pool.
No, a spa isn't available at The Garden Hotel.
No, The Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at The Garden Hotel.