The Salisbury

Christchurch -43.52408800, 172.64246700 , 345 Madras Street (Show on Map)


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Summary of reviewsThe Salisbury offers a tranquil escape just outside Christchurch's bustling city center, providing a serene and accessible retreat for travelers. Guests appreciate its prime location, which is only a short walk from the heart of the city, allowing for peaceful nights while still offering easy access to attractions and amenities. The hotel is commended for its modern amenities and fantastic customer service, contributing to a welcoming atmosphere.

A key highlight is the exceptional staff, consistently praised for their friendliness and helpfulness. Receptionists, including Sylvia, leave lasting positive impressions, ensuring guests feel at home. The hotel's cleanliness also stands out, with rooms described as spotless and comfortable, supplying everything needed for a pleasant stay. Beautiful decor and well-equipped rooms provide a luxurious yet cozy experience.

The breakfast experience at The Salisbury generally receives positive feedback, offering a good range of in-room dining choices, although some variability in experiences is noted. Guests also enjoy thoughtful touches like welcome wine and snacks. Parking is another appreciated feature, with onsite availability being a significant draw, despite occasional limitations in space.

For families, The Salisbury offers appealing 2-bedroom suites with amenities like fireplaces and kitchenettes, although larger groups may find accommodations snug. While opinions on bed comfort vary, efforts by the staff to meet guest preferences are noted, enhancing the sleeping experience for many. Overall, The Salisbury impresses with its combination of style, comfort, and excellent service, making it a preferred choice for travelers seeking a welcoming and convenient stay in Christchurch.
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Business Hotel
While specific business amenities aren't detailed, The Salisbury's listing as a 'business class' option suggests it caters to business travelers. It likely offers essential services and a convenient location.

Accessible Hotel
The Salisbury hotel offers wheelchair access and provides rooms and facilities specifically for disabled guests. A 'Queen Room Disability Access' is available, featuring a roll-in shower or bath.

Hotel with Rooms With Fireplace

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Parking

Small Hotel

5-Star Hotel

Room Types
Deluxe King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which has a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.

Queen Room - Disability Access Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchenette, which comes with a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.

Luxury Duplex Suite Boasting a private entrance, this air-conditioned apartment features a kitchenette, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchenette, which has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This apartment has soundproof walls, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 2 beds.

Executive Suite Guests will have a special experience as this suite offers a fireplace. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchenette features a refrigerator, kitchenware, a microwave and a tea and coffee maker. This suite has soundproof walls, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 2 beds.

King Room with Spa Bath Guests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.

Deluxe Duplex Two Bedroom Suite Fireplace Guests will have a special experience as the suite features a fireplace. This spacious suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchenette, which has a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 4 beds.

Family Duplex Suite Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchenette has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This apartment features soundproof walls, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit offers 2 beds.

Guest Reviews
Location
Nestled just outside the hustle and bustle of Christchurch's city center, The Salisbury offers a tranquil escape without sacrificing convenience. Guests consistently commend its prime location, which strikes the perfect balance between accessibility and serenity. The hotel is ideally situated for those who enjoy leisurely strolls, with many reviews highlighting the pleasant and short 10 to 15-minute walk to the heart of Christchurch. The beautiful and peaceful setting provides a serene backdrop, making it an inner-city retreat for travelers seeking relaxation alongside urban exploration.

The surrounding quiet streets ensure restful nights, while the central position allows easy access to the city's attractions and amenities. Guests appreciate the hotel's proximity to everything they need, including restaurants and the downtown area, without being in the thick of the city noise. The hotel's modern amenities and welcoming atmosphere further enhance the stay, with fantastic customer service praised by many visitors. Overall, the location and ambiance of The Salisbury make it an ideal choice for travelers looking to experience Christchurch with ease and comfort.

Breakfast
The Salisbury offers a breakfast experience that has left a positive impression on many guests. Their breakfast is often described as excellent, surpassing expectations with a good range of choices available. Guests have appreciated the variety provided for in-room dining, which is included in the price, allowing a convenient and private start to the day. The breakfast is generally thought of as lovely and perfectly acceptable, especially as a complimentary offering. Some guests have also enjoyed thoughtful touches such as welcome wine, water, and snacks, enhancing their overall experience. However, it's worth noting that a few guests experienced issues with breakfast availability, receiving no breakfast despite it being part of their package. Additionally, not everyone found the breakfast value for money, highlighting variability in experiences. Overall, The Salisbury stands out for its simple yet tasteful in-room breakfast options, providing a pleasant beginning to the day for most guests.

Rooms
Nestled in a convenient location, The Salisbury offers an exceptional accommodation experience, highlighted by its beautifully decorated rooms and stylish ambiance. Guests frequently comment on the spaciousness and splendor, with interiors reminiscent of a palace. Each room is equipped with state-of-the-art facilities, ensuring a comfortable stay. The thoughtful attention to detail is evident throughout the hotel, from gorgeously designed bathrooms boasting above-average amenities to well-appointed kitchenettes.

Cleanliness and comfort are recurrent themes, with guests appreciating the fresh and tidy surroundings. Beds are consistently noted as comfy, encouraging restful nights. The decor is attractive and contemporary, lending a relaxing and private atmosphere to the overall hotel experience. Despite a couple of remarks on room size being smaller than expected for larger groups, individual accommodations are generally well-suited for short stays.

The friendliness and proactive nature of the staff enhance the guest experience, facilitating smooth check-ins and attentive service. Overall, The Salisbury impresses with its blend of luxury and coziness, making it an ideal retreat for travelers seeking both style and substance in their accommodations.

Beds
The Salisbury hotel has a mixed reception regarding the comfort of its beds. Many guests found the beds to be extremely comfortable, likening the experience to sleeping on a cloud, and appreciated the luxurious bedding and cleanliness of the rooms. The pillows received positive remarks and a few guests noted that the hotel was prompt in delivering softer pillows upon request, enhancing the overall sleeping experience. However, some guests found the beds hard and uncomfortable, which at times led to sore backs or discomfort due to too many mattress toppers. Despite these issues, the hotel staff's enthusiasm and friendliness were notable, contributing positively to the overall experience. While some beds were firm, they were deemed good by certain guests, providing a decent level of comfort. Overall, while comfort levels varied, efforts by the hotel staff to accommodate guest preferences made the bedding experience better for many.

Cleanliness
The Salisbury Hotel consistently impresses with its exceptional standards of cleanliness, often described by guests as spotless, super clean, and even the cleanest hotel they've experienced. The daily cleaning service maintains a high level of tidiness, contributing to an overall comfortable stay. Guests appreciate the clean and spacious rooms, which are equipped with every gadget imaginable, ensuring convenience and comfort. The decor receives praise for adding a classic vibe to the clean, beautiful spaces throughout the property. Additionally, the hotel's great location for walking into Christchurch enhances the overall experience. Friendly and helpful staff consistently bolster the welcoming atmosphere, as do the enthusiastic management and warm, proactive team members. Attention to accessibility and good amenities, including a handy little store, further cater to diverse guest needs. While the housekeeping service occasionally lacks thoroughness, the overall cleanliness and charm of The Salisbury seem to leave guests eager to return for another stay.

Staff
The Salisbury has garnered consistent praise for its exceptional staff, who are often described as friendly, welcoming, and exceptionally helpful. Guests frequently highlight the warm reception they receive, with team members going out of their way to ensure a pleasant stay. The reception staff, in particular, are applauded for their attentiveness, providing comprehensive information and making guests feel truly at home. Notable mentions include Sylvia and other receptionists, whose kindness and professionalism have left a lasting impression on visitors.

The management team is also commended for enhancing the overall experience, contributing to an enjoyable stay. Staff are attentive and thoughtful, seamlessly accommodating guests' needs, including those with specific requirements such as wheelchair access. The dedication to fabulous customer service resonates in every interaction, with guests noting the attentive care and commitment from the entire team. The combination of a beautifully maintained property and an outstandingly friendly staff makes The Salisbury a memorable choice for travelers seeking a welcoming atmosphere.

Parking
Nestled in a prime location for exploring Christchurch, The Salisbury captivates guests with its convenient parking options. Visitors consistently highlight the ease of parking on site as a rare and appreciated amenity, further elevating the hotel's appeal. The presence of helpful attendants ensures a smooth parking experience, which is seen as a notable advantage. Several reviews emphasize the rarity and value of free parking, making it a standout feature among city accommodations. While some guests mention that parking spaces can be tight and at times limited, the overall consensus is that the availability of on-site parking is a beneficial aspect of staying at The Salisbury. For those planning a visit, securing a spot nearby is often cited as a must-do for a hassle-free experience.

Family
The Salisbury offers a delightful and cozy experience for families looking to enjoy some quality time together. With a welcoming and helpful staff creating a warm atmosphere, guests feel right at home from the moment they arrive. The 2-bedroom suites, featuring fireplaces, provide a charming and comfortable setting that is perfect for unwinding after a day of activities. Families particularly appreciate the unique character of the rooms as well as thoughtful amenities like the little kitchenette, which add convenience to the stay. Though some guests found accommodations a bit snug for larger families, they are generally well-suited for smaller family groups. Additionally, while parking can sometimes be a challenge, the overall experience at The Salisbury leaves families eager to recommend it to friends and relatives.


No, The Salisbury doesn't have any pool.

No, a spa isn't available at The Salisbury.

No, The Salisbury doesn't allow dogs.

Yes, parking facilities are available at The Salisbury.

No, The Salisbury doesn't have a gym.

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