Hotel Consulado Inn
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Consulado Inn is well-received for its advantageous location, especially for guests visiting the nearby American Consulate. The central position allows easy access to various essential facilities, including medical exam facilities, shopping centers, pharmacies and restaurants. Guests appreciate the hotel's secure and peaceful environment, making it a top choice for business and consular procedures.
The breakfast experience is a mixed bag. Many guests appreciate the convenience of a free breakfast with some describing it as delicious and satisfying. However, there are frequent mentions of repetitive menus, small portions and inconsistent quality. Similarly, dinner offerings face criticism due to limited variety and early closing hours, prompting guests to seek other dining options nearby.
Rooms at Hotel Consulado Inn are praised for being clean and spacious, providing a comfortable stay. However, many furnishings and facilities appear outdated with issues such as leaking toilets, poor air conditioning and insufficient shower water pressure detracting from the overall experience. Despite the aged decor, the hotel maintains comfort with cozy beds and guests note the friendliness of the staff.
Cleanliness receives mixed reviews. While many guests commend the hotel's diligent housekeeping and overall tidiness, others highlight lapses such as dirty carpets, stained towels and occasional bad odors. Maintenance issues like rusty showers and instances of pests further indicate a need for improved standards.
The hotel's staff is generally seen as friendly and attentive with specific individuals receiving praise for excellent service. However, some guests report encounters with rude and unresponsive staff, particularly at the reception. Despite these inconsistencies, the majority of feedback leans towards a positive experience with helpful employees.
Wi-Fi service at the hotel receives varied feedback. Some guests find it satisfactory in specific areas, but many report poor connectivity and frequent disconnections, especially on higher floors. The inconsistency of the Wi-Fi service can be a drawback for guests relying on a robust internet connection.
The outdoor pool is appreciated for its aesthetics and cleanliness with some guests considering it the highlight of their stay. However, issues like cold water, maintenance concerns and inconsistent availability detract from the pool experience. Additionally, extra charges for pool usage and access restrictions during inclement weather pose inconveniences.
Parking at the hotel is another mixed aspect. While many guests appreciate the spacious and accessible parking lot, others raise concerns about security, surveillance and flooding during rainy periods. The transportation services, particularly free rides to key locations like the consulate, are well-regarded.
Families find the hotel to be a suitable choice, particularly valuing the convenient transportation services and family-oriented environment. Comfortable rooms and a delightful pool contribute to a pleasant stay for families, although the absence of fridges and inconsistent breakfast quality are noted drawbacks.
In summary, Hotel Consulado Inn is a conveniently located hotel with commendable service and comfortable accommodations. Despite some areas needing improvement, it remains a practical choice for visitors, especially those with business at the American Consulate.
Categories
The breakfast experience is a mixed bag. Many guests appreciate the convenience of a free breakfast with some describing it as delicious and satisfying. However, there are frequent mentions of repetitive menus, small portions and inconsistent quality. Similarly, dinner offerings face criticism due to limited variety and early closing hours, prompting guests to seek other dining options nearby.
Rooms at Hotel Consulado Inn are praised for being clean and spacious, providing a comfortable stay. However, many furnishings and facilities appear outdated with issues such as leaking toilets, poor air conditioning and insufficient shower water pressure detracting from the overall experience. Despite the aged decor, the hotel maintains comfort with cozy beds and guests note the friendliness of the staff.
Cleanliness receives mixed reviews. While many guests commend the hotel's diligent housekeeping and overall tidiness, others highlight lapses such as dirty carpets, stained towels and occasional bad odors. Maintenance issues like rusty showers and instances of pests further indicate a need for improved standards.
The hotel's staff is generally seen as friendly and attentive with specific individuals receiving praise for excellent service. However, some guests report encounters with rude and unresponsive staff, particularly at the reception. Despite these inconsistencies, the majority of feedback leans towards a positive experience with helpful employees.
Wi-Fi service at the hotel receives varied feedback. Some guests find it satisfactory in specific areas, but many report poor connectivity and frequent disconnections, especially on higher floors. The inconsistency of the Wi-Fi service can be a drawback for guests relying on a robust internet connection.
The outdoor pool is appreciated for its aesthetics and cleanliness with some guests considering it the highlight of their stay. However, issues like cold water, maintenance concerns and inconsistent availability detract from the pool experience. Additionally, extra charges for pool usage and access restrictions during inclement weather pose inconveniences.
Parking at the hotel is another mixed aspect. While many guests appreciate the spacious and accessible parking lot, others raise concerns about security, surveillance and flooding during rainy periods. The transportation services, particularly free rides to key locations like the consulate, are well-regarded.
Families find the hotel to be a suitable choice, particularly valuing the convenient transportation services and family-oriented environment. Comfortable rooms and a delightful pool contribute to a pleasant stay for families, although the absence of fridges and inconsistent breakfast quality are noted drawbacks.
In summary, Hotel Consulado Inn is a conveniently located hotel with commendable service and comfortable accommodations. Despite some areas needing improvement, it remains a practical choice for visitors, especially those with business at the American Consulate.
Family Friendly Hotel
This hotel is a good option for families, offering essential amenities and a convenient location near the US Consulate.
Hotel with Swimming Pool
Features a swimming pool for guests to relax.
Outdoor Pool
Hotel with Parking
Hotel Consulado Inn offers parking. This is a standard amenity to ensure guest convenience and accessibility.
Accessible Hotel
All rooms at Hotel Consulado Inn are suitable for guests in wheelchairs and feature facilities for guests with disabilities. The hotel also offers wheelchair-accessible corridors and general wheelchair access.
3-Star Hotel
Offers a free shuttle service to the consulate, an outdoor pool, and two restaurants. It also has its own consular office. The hotel provides comfortable rooms and is located near the American Consulate.
Hotel with Outdoor Pool
Guest Reviews
Hotel Consulado Inn enjoys an advantageous location highly praised by its guests. The hotel’s central position, particularly close to the American Consulate, makes it an ideal choice for those needing to complete VISA procedures or other consular business. Many guests have highlighted the convenience of being within walking distance of the consulate, as well as having easy access to transportation. The proximity to various necessary offices, medical exam facilities and CAS adds to the property's appeal.
Travelers also appreciate the nearby amenities with pharmacies, convenience stores, shopping centers and restaurants within reach. Guests repeatedly commend the accessibility and the overall central location, which simplifies their stay, particularly for consulate-related matters. The area is described as secure and peaceful with a friendly atmosphere and excellent service, making it a comfortable spot for both business visits and consular procedures.
The breakfast experience at Hotel Consulado Inn presents a mixed picture with varied opinions from guests. On the positive side, many reviews highlight the inclusion of a free breakfast, which is often appreciated for its convenience and overall good flavor. Phrases like "very delicious breakfast included in the cost," "good breakfast" and "the breakfast was exceptional" suggest that some guests found the offerings to be tasty and satisfying.
However, a significant number of reviews point to areas for improvement. Consistency and lack of variety are recurring themes with several guests noting that the daily breakfast menu remains the same, typically featuring scrambled eggs, beans and tortilla chips. This lack of diversity appears to tire some visitors and phrases like "the same breakfast every day" and "breakfast could be better, more varied" are common.
Portion sizes also seem to be a concern with descriptors such as "very small portion," "sample size," and "a single and very limited dish" indicating that the quantity of food provided may be insufficient for some guests. The quality and presentation of the breakfast are also criticized with words like "bland," "terrible," and "not appetizing" frequently mentioned.
The breakfast service and limited serving hours are other points of contention. Reviews mention the short two-hour window for breakfast, which some guests find restrictive. Additionally, there are mentions of the breakfast staff’s poor attitude, which could negatively impact the overall dining experience.
In summary, while the complimentary breakfast at Hotel Consulado Inn is a positive feature for some guests, consistent feedback suggests there is room for improvement in terms of variety, portion size and service quality.
Hotel Consulado Inn's dining experience receives significant criticism from its guests, despite some sporadic positive comments about the food being delicious. The primary concern is the limited variety and availability of food options with many highlighting that the cafeteria offers only four or five dishes repetitively. Guests are particularly dissatisfied with breakfast, frequently describing it as cold, unpleasant and served in small portions. Additionally, the restaurant closes early and does not serve dinner, leaving guests without dining options at night. The à la carte meals fail to impress with some noting that the taste does not justify the price. The bar's limited attention and variety also add to the overall dissatisfaction. For those looking for better dining experiences, there are other tasty options available nearby.
Hotel Consulado Inn provides rooms that are notably clean and spacious, consistently receiving commendations for their comfort and ample space. However, the facilities and furnishings are quite dated, often described as neglected and in need of significant maintenance. Many rooms suffer from mechanical issues such as leaking toilets, malfunctioning air conditioning and insufficient water pressure in showers. Noise can be a problem as the rooms are not soundproof with everything being heard between them.
Comfort is somewhat maintained with cozy and comfortable beds, though the pillows receive mixed reviews. Lack of amenities like safes, microwaves, refrigerators and sufficient lighting is commonly noted and the absence of proper ventilation exacerbates musty smells. Occasionally, the TV reception is poor and some electronic devices like remotes and keys fail to function properly.
Housekeeping generally keeps the rooms clean, although some guests reported inconsistent cleaning services. Despite these issues, the staff is regarded as friendly and attentive. The decor and facilities are described as very old and worn out with the carpets and general room conditions being particularly criticized. Upgrading and improved maintenance could significantly enhance the guest experience at this conveniently located hotel near the American consulate.
Guest reviews of 'Hotel Consulado Inn' present a mixed picture regarding the quality and comfort of the beds. A significant number of reviewers found the beds to be comfortable with some describing them as very soft or firm yet comfortable. Positive remarks also mentioned clean and fresh sheets, as well as comfortable pillows on occasion.
However, there are several consistent complaints about the bed sizes, notably many guests felt that the beds were too small with some indicating that they were smaller than expected, such as being twin-sized. The condition of the mattresses also received criticism with mentions of old or hard mattresses that detracted from a good night's sleep. Several reviews noted uncomfortable and flat pillows with some guests experiencing discomfort significant enough to cause neck and back pain.
Additionally, reports of unsatisfactory cleanliness of the bedding were noted, such as stained or faded bedspreads, dirty pillows and instances of bedbugs and fleas, which significantly impacted the overall experience. Guests also pointed out that the blankets provided were thin and inadequate for colder weather.
In summary, while there were positive aspects with some guests finding the beds comfortable, a considerable number of reviews suggested that improvements are needed. This includes addressing the size and condition of the beds and pillows, as well as ensuring higher cleanliness standards for a better guest experience.
Hotel Consulado Inn receives mixed reviews regarding cleanliness. The positive observations about the cleanliness mention that the hotel is generally clean with rooms being tidied every day. Guests have praised the meticulous room cleaning service with daily offers for extra towels, soap and other amenities. The facilities are often described as very clean and the rooms are frequently mentioned as clean and spacious. Some guests highlighted the friendly and attentive staff and noted that everything was generally well-maintained and spotless.
On the downside, numerous reviews indicate lapses in cleanliness standards. Some guests have reported old and dirty installations, bad odors and maintenance issues like rusty showers and leaking sinks. There have been complaints about dirty carpets, stained towels and bedding with residual hair. Instances of cockroaches and inadequate deep cleaning in bathrooms were also noted. Additionally, some guests mentioned that cleaning was not performed daily unless requested and that the condition of some facilities, such as the pool and hallways, left much to be desired.
Overall, while the hotel seems to have a good foundation for cleanliness, consistency in maintaining these standards appears to be an issue.
Hotel Consulado Inn has garnered a diverse array of reviews focused on the staff's performance. The majority of guest comments highlight the friendliness and helpfulness of the hotel staff. Many guests appreciated the attentive service, noting the excellent treatment they received from various team members, including the chambermaids, maintenance workers and transportation drivers. Positive remarks frequently mention the staff's courtesy, providing a warm and welcoming atmosphere.
Several guests applauded specific individuals, such as Fernando and Daniela at the front desk, for their exceptional service. The receptionists, particularly during the night shift, were praised for their professionalism and problem-solving abilities. The hotel’s transportation service, especially for trips to the consulate, also received favorable feedback due to the kindness of the drivers.
However, some reviews convey significant dissatisfaction, pointing out rude behavior and poor service, particularly from the reception staff. Issues such as slow problem resolution, inattentiveness and a lack of responsiveness were recurring themes among negative feedback. Specific instances, including staff members making fun of guests or even stealing money, were notably concerning.
Despite these mixed reviews, the prevailing sentiment remains that the Hotel Consulado Inn staff is largely friendly and accommodating with many guests recognizing their efforts to ensure a comfortable stay. Improvements in customer service, particularly in the reception area, could potentially enhance the overall guest experience.
Visitors at Hotel Consulado Inn have shared a mixed experience regarding the hotel's Wi-Fi service. On the positive side, some guests appreciated the availability of free Wi-Fi, noting that it worked well in specific areas such as the business center and even by the pool. There were instances where the Wi-Fi performed adequately for basic needs.
However, many guests reported significant issues with the Internet service. The Wi-Fi signal was often poor and connectivity issues were frequent with some having to reset their connections multiple times or struggle with its availability throughout their stay. It wasn't uncommon for the Wi-Fi to fail entirely and several guests experienced disconnections and weak signals, especially on higher floors. Some even had to change rooms to try to get a better connection. Overall, the Wi-Fi did not meet the expectations of many guests who relied on robust internet access during their stay.
Hotel Consulado Inn features an outdoor pool that has garnered mixed reviews from its guests. Many visitors appreciate the pool for its beauty and cleanliness, describing it as "beautiful," "nice," and "clean." Some have even called it the best part of their stay. The pool is enclosed, which provides an added layer of comfort and is appreciated by those who wish to relax in a secluded environment. Additionally, the kind and helpful staff, including the ladies who clean, receive positive mentions for their services around the pool area.
However, the pool's water temperature has been a consistent concern with numerous guests finding the water extremely cold and not suitable for a comfortable swim. Maintenance issues also plague the pool area, as some guests report it being dirty with algae and a weird smell, indicating that it requires more frequent cleaning. There are also complaints about the pool bathrooms being dirty and without adequate lighting.
Another significant downside is the pool's inconsistent availability. Guests have experienced the pool being closed due to renovations, maintenance or lack of water. Furthermore, there are extra charges for pool usage and on cloudy days, access to the pool can be restricted.
Overall, while the pool at Hotel Consulado Inn has potential with its nice design and helpful staff, consistent cleanliness and warmth of the water could greatly enhance the guest experience.
Hotel Consulado Inn offers a variety of transportation perks that guests often find valuable, including free rides to key locations like the consulate and CAS. The van service for these transfers adds a significant level of convenience, making travel requirements seamless. In addition, there is a taxi service available at a reasonable price, enhancing their overall service offerings.
When it comes to parking, the feedback suggests a mixed experience. Many guests appreciate the good, spacious and accessible parking lot with adequate space and convenience. However, there are notable downsides. The parking lot can sometimes be small and jam-packed, creating challenges in finding spots. It also appears to lack surveillance and proper lighting, raising concerns about security. Additionally, during rainy periods, the parking lot can flood and become muddy, which is less than ideal for those parking their vehicles.
Overall, while the parking situation at Hotel Consulado Inn has its drawbacks, the transportation services provided help to balance the experience for many guests.
Hotel Consulado Inn presents itself as a family-friendly destination with several amenities tailored for those traveling with children. Families have appreciated the free rides and direct transportation service to the consulate, highlighting the convenience and accessibility it offers. The hotel's van service is considered a huge plus by many guests.
The environment is notably family-oriented, creating a space where bringing a family together is encouraged. The comfortable rooms cater well to family stays, providing a relaxed and enjoyable atmosphere. A notable highlight for many guests is the pool, which delighted both adults and children, contributing to the hotel's reputation as a family-friendly venue.
However, some areas could use improvement. Families have pointed out the absence of fridges in the rooms, which limits options for storing essential items like water or milk for children. Additionally, the provided breakfast received some negative remarks regarding its quality and variety, suggesting room for enhancement.
Despite these minor drawbacks, the hotel remains a comfortable and convenient choice for families, especially considering its close proximity to shopping centers and several squares. Overall, Hotel Consulado Inn is well-regarded for its family-oriented features and accommodating services.
Hotel Consulado Inn offers a mixed experience to its guests, balancing between good value for money and certain shortcomings. Many guests have found the hotel to be a reasonable option, especially for those visiting the nearby consulate, appreciating the fair price compared to nearby accommodations. The service level meets the expectations for a three-star hotel, but some believe it falls short of this rating due to the age and neglect of the facilities.
Despite the modesty, the hotel provides basic three-star amenities. The rooms are clean and the beds are comfortable, ensuring a decent stay. Guests have also praised the location, the breakfast and the efficient mini-split air conditioning in the room. Although the elevator is small, it remains a functional part of the facilities.
The staff receive mixed reviews; while some guests found them very attentive and friendly, others felt the staff needed to be more welcoming and observant. The reception often appears insufficient for the volume of guests, leading to some dissatisfaction.
In terms of the hotel's physical state, it is frequently described as old and a bit neglected with mentions of musty curtains and older room furnishings. The minimalist facade and low-quality items echo a more two-star experience, which some feel does not justify the three-star rating. Overall, for those with modest expectations and looking for a budget-friendly stay, Hotel Consulado Inn might still be a suitable choice.
Hotel Consulado Inn receives mixed reviews regarding its accessibility for guests with disabilities. Positively, the hotel is acknowledged for its generally accessible premises, convenient location near the consulate and many establishments and accessible transportation services. Guests appreciated the friendly staff and the reasonable taxi service provided by the hotel. The accessible room availability adds to its convenience, making it functional for consultation appointments and various errands.
However, the hotel has significant areas for improvement. Specific concerns were raised about the high access step at the reception, limited accessible parking and the lack of ADA-compliant room features. Issues such as missing amenities, no elevator services and insufficient support like shower bars and only two towels in double rooms hinder the overall experience. Additionally, the exterior of the building shows noticeable cracks and certain facilities, like accessible bathrooms, require better maintenance. Complaints regarding broken locks, stored service carts at the reception and unreliable internet services also affect the stay quality. Despite these drawbacks, the central location and basic accessibility make it a viable option for those needing proximity to various services and the consulate.
Hotel Consulado Inn features an outdoor pool that has received a mix of feedback in guest reviews. Those looking for a visually appealing pool area will be pleased, as the hotel's pool is frequently described as beautiful and very nice. Its enclosed design offers some protection from the elements.
However, some guests found the water to be uncomfortably cold, limiting their enjoyment and a few mentioned it was dirty or had a strange smell. Others noted that the pool was often crowded, making swimming difficult.
In terms of maintenance, the pool has been reported as unavailable at times due to ongoing work. Despite these setbacks, the pool area remains a highlighted feature of the hotel, attracting guests for its aesthetic appeal and the friendly staff who manage the area.
Given this array of experiences, those planning a stay might want to confirm the pool's status and temperature, especially if swimming is a priority for their visit.
Location Show Map
Location
Travelers also appreciate the nearby amenities with pharmacies, convenience stores, shopping centers and restaurants within reach. Guests repeatedly commend the accessibility and the overall central location, which simplifies their stay, particularly for consulate-related matters. The area is described as secure and peaceful with a friendly atmosphere and excellent service, making it a comfortable spot for both business visits and consular procedures.
Breakfast
However, a significant number of reviews point to areas for improvement. Consistency and lack of variety are recurring themes with several guests noting that the daily breakfast menu remains the same, typically featuring scrambled eggs, beans and tortilla chips. This lack of diversity appears to tire some visitors and phrases like "the same breakfast every day" and "breakfast could be better, more varied" are common.
Portion sizes also seem to be a concern with descriptors such as "very small portion," "sample size," and "a single and very limited dish" indicating that the quantity of food provided may be insufficient for some guests. The quality and presentation of the breakfast are also criticized with words like "bland," "terrible," and "not appetizing" frequently mentioned.
The breakfast service and limited serving hours are other points of contention. Reviews mention the short two-hour window for breakfast, which some guests find restrictive. Additionally, there are mentions of the breakfast staff’s poor attitude, which could negatively impact the overall dining experience.
In summary, while the complimentary breakfast at Hotel Consulado Inn is a positive feature for some guests, consistent feedback suggests there is room for improvement in terms of variety, portion size and service quality.
Dinner
Rooms
Comfort is somewhat maintained with cozy and comfortable beds, though the pillows receive mixed reviews. Lack of amenities like safes, microwaves, refrigerators and sufficient lighting is commonly noted and the absence of proper ventilation exacerbates musty smells. Occasionally, the TV reception is poor and some electronic devices like remotes and keys fail to function properly.
Housekeeping generally keeps the rooms clean, although some guests reported inconsistent cleaning services. Despite these issues, the staff is regarded as friendly and attentive. The decor and facilities are described as very old and worn out with the carpets and general room conditions being particularly criticized. Upgrading and improved maintenance could significantly enhance the guest experience at this conveniently located hotel near the American consulate.
Beds
However, there are several consistent complaints about the bed sizes, notably many guests felt that the beds were too small with some indicating that they were smaller than expected, such as being twin-sized. The condition of the mattresses also received criticism with mentions of old or hard mattresses that detracted from a good night's sleep. Several reviews noted uncomfortable and flat pillows with some guests experiencing discomfort significant enough to cause neck and back pain.
Additionally, reports of unsatisfactory cleanliness of the bedding were noted, such as stained or faded bedspreads, dirty pillows and instances of bedbugs and fleas, which significantly impacted the overall experience. Guests also pointed out that the blankets provided were thin and inadequate for colder weather.
In summary, while there were positive aspects with some guests finding the beds comfortable, a considerable number of reviews suggested that improvements are needed. This includes addressing the size and condition of the beds and pillows, as well as ensuring higher cleanliness standards for a better guest experience.
Cleanliness
On the downside, numerous reviews indicate lapses in cleanliness standards. Some guests have reported old and dirty installations, bad odors and maintenance issues like rusty showers and leaking sinks. There have been complaints about dirty carpets, stained towels and bedding with residual hair. Instances of cockroaches and inadequate deep cleaning in bathrooms were also noted. Additionally, some guests mentioned that cleaning was not performed daily unless requested and that the condition of some facilities, such as the pool and hallways, left much to be desired.
Overall, while the hotel seems to have a good foundation for cleanliness, consistency in maintaining these standards appears to be an issue.
Staff
Several guests applauded specific individuals, such as Fernando and Daniela at the front desk, for their exceptional service. The receptionists, particularly during the night shift, were praised for their professionalism and problem-solving abilities. The hotel’s transportation service, especially for trips to the consulate, also received favorable feedback due to the kindness of the drivers.
However, some reviews convey significant dissatisfaction, pointing out rude behavior and poor service, particularly from the reception staff. Issues such as slow problem resolution, inattentiveness and a lack of responsiveness were recurring themes among negative feedback. Specific instances, including staff members making fun of guests or even stealing money, were notably concerning.
Despite these mixed reviews, the prevailing sentiment remains that the Hotel Consulado Inn staff is largely friendly and accommodating with many guests recognizing their efforts to ensure a comfortable stay. Improvements in customer service, particularly in the reception area, could potentially enhance the overall guest experience.
Wi-Fi
However, many guests reported significant issues with the Internet service. The Wi-Fi signal was often poor and connectivity issues were frequent with some having to reset their connections multiple times or struggle with its availability throughout their stay. It wasn't uncommon for the Wi-Fi to fail entirely and several guests experienced disconnections and weak signals, especially on higher floors. Some even had to change rooms to try to get a better connection. Overall, the Wi-Fi did not meet the expectations of many guests who relied on robust internet access during their stay.
Pool
However, the pool's water temperature has been a consistent concern with numerous guests finding the water extremely cold and not suitable for a comfortable swim. Maintenance issues also plague the pool area, as some guests report it being dirty with algae and a weird smell, indicating that it requires more frequent cleaning. There are also complaints about the pool bathrooms being dirty and without adequate lighting.
Another significant downside is the pool's inconsistent availability. Guests have experienced the pool being closed due to renovations, maintenance or lack of water. Furthermore, there are extra charges for pool usage and on cloudy days, access to the pool can be restricted.
Overall, while the pool at Hotel Consulado Inn has potential with its nice design and helpful staff, consistent cleanliness and warmth of the water could greatly enhance the guest experience.
Parking
When it comes to parking, the feedback suggests a mixed experience. Many guests appreciate the good, spacious and accessible parking lot with adequate space and convenience. However, there are notable downsides. The parking lot can sometimes be small and jam-packed, creating challenges in finding spots. It also appears to lack surveillance and proper lighting, raising concerns about security. Additionally, during rainy periods, the parking lot can flood and become muddy, which is less than ideal for those parking their vehicles.
Overall, while the parking situation at Hotel Consulado Inn has its drawbacks, the transportation services provided help to balance the experience for many guests.
Family
The environment is notably family-oriented, creating a space where bringing a family together is encouraged. The comfortable rooms cater well to family stays, providing a relaxed and enjoyable atmosphere. A notable highlight for many guests is the pool, which delighted both adults and children, contributing to the hotel's reputation as a family-friendly venue.
However, some areas could use improvement. Families have pointed out the absence of fridges in the rooms, which limits options for storing essential items like water or milk for children. Additionally, the provided breakfast received some negative remarks regarding its quality and variety, suggesting room for enhancement.
Despite these minor drawbacks, the hotel remains a comfortable and convenient choice for families, especially considering its close proximity to shopping centers and several squares. Overall, Hotel Consulado Inn is well-regarded for its family-oriented features and accommodating services.
3 Star
Despite the modesty, the hotel provides basic three-star amenities. The rooms are clean and the beds are comfortable, ensuring a decent stay. Guests have also praised the location, the breakfast and the efficient mini-split air conditioning in the room. Although the elevator is small, it remains a functional part of the facilities.
The staff receive mixed reviews; while some guests found them very attentive and friendly, others felt the staff needed to be more welcoming and observant. The reception often appears insufficient for the volume of guests, leading to some dissatisfaction.
In terms of the hotel's physical state, it is frequently described as old and a bit neglected with mentions of musty curtains and older room furnishings. The minimalist facade and low-quality items echo a more two-star experience, which some feel does not justify the three-star rating. Overall, for those with modest expectations and looking for a budget-friendly stay, Hotel Consulado Inn might still be a suitable choice.
Accessible
However, the hotel has significant areas for improvement. Specific concerns were raised about the high access step at the reception, limited accessible parking and the lack of ADA-compliant room features. Issues such as missing amenities, no elevator services and insufficient support like shower bars and only two towels in double rooms hinder the overall experience. Additionally, the exterior of the building shows noticeable cracks and certain facilities, like accessible bathrooms, require better maintenance. Complaints regarding broken locks, stored service carts at the reception and unreliable internet services also affect the stay quality. Despite these drawbacks, the central location and basic accessibility make it a viable option for those needing proximity to various services and the consulate.
Outdoor Pool
However, some guests found the water to be uncomfortably cold, limiting their enjoyment and a few mentioned it was dirty or had a strange smell. Others noted that the pool was often crowded, making swimming difficult.
In terms of maintenance, the pool has been reported as unavailable at times due to ongoing work. Despite these setbacks, the pool area remains a highlighted feature of the hotel, attracting guests for its aesthetic appeal and the friendly staff who manage the area.
Given this array of experiences, those planning a stay might want to confirm the pool's status and temperature, especially if swimming is a priority for their visit.
Yes, Hotel Consulado Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Consulado Inn.
No, Hotel Consulado Inn doesn't allow dogs.
Yes, parking facilities are available at Hotel Consulado Inn.
No, Hotel Consulado Inn doesn't have a gym.
Location Show Map
More Options
