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Hampton Inn & Suites Detroit/Troy

Clawson , 100 Wilshire Drive (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hampton Inn & Suites Detroit/Troy offers an excellent stay with a great location, clean and comfortable rooms and friendly and accommodating staff. Many guests praise the hotel's convenient location near a variety of restaurants and attractions. While some guests found the breakfast average, others enjoyed the American-style hot breakfast and guests consistently rave about the comfy beds. The hotel boasts a pristine level of cleanliness with guests noting the updated interiors and well-maintained facilities. Though there were some negative comments about certain staff members and isolated incidents, the majority of guests had a positive experience and appreciate the helpful and friendly staff. Overall, the Hampton Inn & Suites Detroit/Troy provides a positive experience at a reasonable price.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Studio Suite - Non Smoking This studio suite includes a cable TV, microwave and air conditioning.

King Room - Non-Smoking This double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

King Room with Sofa Bed - Non-Smoking This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Queen Room with Two Queen Beds (4 Adults) This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Access/Non-Smoking This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

King Studio Suite - Mobility Access/Non-Smoking This studio features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 2 beds.

King Room - Mobility Access/Non-Smoking This double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

King Room with Sofa Bed - Hearing Accessible/Non-Smoking This quadruple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

Queen Studio Suite with Two Queen Beds - Non-Smoking This suite has a tea and coffee maker, a seating area and a flat-screen TV.

Studio with Two Queen Beds and Sofa Bed - Hearing Access/Non-Smoking This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 3 beds.

About Hampton Inn & Suites Detroit/Troy

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Guest Reviews

7.9

Good

Location

If you're looking for a hotel in Detroit/Troy with a wonderful location, the Hampton Inn & Suites Detroit/Troy is the place for you. Many guests have praised the hotel's great location, as it is close to a multitude of restaurants and places to explore. Somerset Collection and loads of shopping are just minutes away with plenty of very nice restaurants located nearby. Despite being located across a small street where a building is being constructed, it is easy to access and far from the neighborhood fireworks. The hotel is almost centrally located, making it a great location for accessing Somerset Mall and other attractions. Overall, guests love the location of this hotel and recommend it for anyone looking for a convenient and enjoyable stay in Detroit/Troy.

Breakfast

If you’re looking for a decent breakfast option during your stay at the Hampton Inn & Suites Detroit/Troy, look no further! While some guests found the breakfast to be average or in need of improvement, others had great things to say about it. The breakfast is American-style with a choice of items, including rolls, bananas and drinks. Hot breakfast is available and guests rave about how good it is. One guest even suggested that the breakfast was substantial and very good. The breakfast staff is very friendly and helpful and Thomas from the breakfast service received specific kudos for going above and beyond. While some guests mentioned that the choice of breakfast items could be better, the included continental breakfast is still good. On the negative side, some guests found that the breakfast lacked variety and that many items were frozen or unhealthy. Some specific complaints include cold boiled eggs, no hot milk or water for tea and limited sweetener options. Others noted that the breakfast was poorly organized due to a lack of staff. However, these negative comments were in the minority with many reviewers recommending the breakfast as a good way to start the day. Whether you’re just passing through or staying for a longer trip, a good breakfast can set the tone for your day - and it looks like the Hampton Inn & Suites Detroit/Troy has you covered.

Rooms

Guests of the Hampton Inn & Suites Detroit/Troy consistently rave about the rooms. They describe them as spacious, clean and comfortable with nice, updated features like USB ports and modern decor. The beds are super comfy and the bathrooms are nice and clean with plenty of towels provided. Though there have been a few isolated incidents where guests found the room not fully cleaned or items like sheets or the thermostat in need of attention, overall the hotel is kept in pristine condition. Guests appreciate the convenience and cleanliness of the location with the pool as the only area that could use some extra TLC.

Beds

Nestled in the heart of Detroit lies the Hampton Inn & Suites Detroit/Troy hotel, where guests can enjoy a comfortable and relaxing stay. Guests' rave about the hotel's comfortable beds; super clean and plush bedding make for a great night's sleep. The hotel also offers a variety of pillow options, although some guests noted that they were not the best. While the chairs may not be comfortable, the beds make up for it with their unbeatable comfort. Guests are sure to fall asleep quickly and wake up refreshed in the hotel's super comfy beds. Bonus points for the nicest and fluffiest pillows available for a peaceful snooze.

Cleanliness

The Hampton Inn & Suites Detroit/Troy boasts an impressive level of cleanliness according to guest reviews. Guests have raved about the cleanliness of the hotel with many describing it as spotlessly clean and extremely tidy. The hotel's well-maintained facilities and updated interiors are also highly praised. Guests can expect to find comfortable and fresh bedding with no visible traces of hair or dirt. Although some guests have noted small cleaning oversights, such as the need for a better sweeping in the room, these are rare exceptions to an otherwise impeccable standard of cleanliness. The hotel is also described as quiet with a reasonable price point, which makes for an enjoyable and easy stay. Overall, guests can rely on the Hampton Inn & Suites Detroit/Troy's high cleanliness standards to ensure a comfortable and relaxing experience.

Staff

If you're looking for a hotel with friendly and accommodating staff, the Hampton Inn & Suites Detroit/Troy is a great choice. Guests consistently praised the staff for their welcoming attitude and helpfulness throughout their stay. According to reviews, the front desk staff was particularly friendly, helpful and professional. Some guests even mentioned specific staff members by name who left a positive impression, such as Thomas from Breakfast Service and Manager Denise.

However, there were a few negative comments about certain staff members being unhelpful or rude, but these instances seemed to be the exception rather than the rule. Overall, guests appreciated the staff's efforts to make their stay as comfortable as possible.

Aside from the staff, guests also noted the hotel's cleanliness and spacious rooms. Some negative comments included the lobby night staff needing training and some staff members appearing unhappy. However, the majority of guests had a positive experience and appreciated the helpful and friendly staff. Plus, the great breakfast and convenient location make this hotel an excellent choice for your stay in Detroit/Troy.

3 Star

The Hampton Inn & Suites Detroit/Troy offers a good stay with very comfortable and clean bedding, making for a decent and pleasant experience. The hotel is described as great with very good value despite slightly higher prices. Though some reviewers found it not much better than just ok with a passable and disappointing experience. However, the negative feedback seems to be mainly isolated incidents such as overcharging, issues with breakfast or a filthy room. Overall, the hotel provides a positive experience at a reasonable price.

Yes, Hampton Inn & Suites Detroit/Troy has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hampton Inn & Suites Detroit/Troy.

No, Hampton Inn & Suites Detroit/Troy doesn't allow dogs.

No, parking facilities aren't available at Hampton Inn & Suites Detroit/Troy.

Yes, Hampton Inn & Suites Detroit/Troy has a gym.

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