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Summary of reviewsPremière Classe Clermont Ferrand Nord is well-regarded for its strategic location in a serene residential area close to major highways like the A89 and A71, making it an ideal stopover for travelers on lengthy road trips. Guests appreciate the quiet environment, easy access to public transport and convenience of local amenities like shops and restaurants within walking distance. The location allows for hassle-free parking, contributing to its appeal as a practical choice for comfort and convenience at a reasonable price.
The breakfast experience elicits mixed opinions but receives commendations for its affordability and the quality of fresh bread, hot drinks and variety. Some guests found it ample and generous, although others pointed to a lack of variety and freshness, suggesting potential improvements like more pastries, eggs and fruits.
Dining at the hotel also has its pros and cons. While the ability to bring and consume one's own food in the cafeteria area is appreciated, the limited nearby dining options are noted. Nonetheless, the neighboring restaurant offering a 10% discount is a popular feature among guests, along with the friendly service that makes for a pleasant atmosphere.
The rooms at Première Classe Clermont Ferrand Nord are praised for their cleanliness and functionality, meeting basic needs with comfortable bedding and individual heating and air conditioning. They are suitable for short stays, though some rooms show signs of aging and minor maintenance issues. The hotel's value-for-money proposition remains appealing despite the occasional drawbacks of room size and soundproofing.
Cleanliness feedback is generally positive with many guests highlighting clean linens, towels and air conditioning. However, room maintenance and cleaning standards can be inconsistent, occasionally marred by issues like dusty surfaces and mold. Nevertheless, the functional and comfortable clean rooms resonate well with many guests.
The hotel staff consistently earn high marks for their friendliness and helpfulness, leaving a lasting positive impression with their professionalism and accommodating nature. Many guests appreciated the warm welcomes, efficient check-ins and overall attentiveness, reinforcing the hotel's strong reputation for excellent customer service.
WiFi performance varies, presenting challenges such as weak signals and disconnections for some guests, while others experience good connectivity. Thus, internet reliability may depend on room location and other factors.
Parking facilities are highly appreciated for their convenience, security and ample space, although parking spots can be tight for larger vehicles. Secure, video-monitored parking adds peace of mind for those traveling with their own cars.
Families find the hotel accommodating with features like connecting rooms and extra mattresses, though space limitations are noted for larger groups. Despite some critical feedback on cleanliness and room size, the overall experience remains positive for families seeking budget-friendly accommodations.
The beds receive generally positive feedback for comfort, particularly for their clean bedding and large size, although some guests find the mattresses too firm.
Accessibility features are well-received, especially ground floor rooms and accessible parking, although the lack of ramps and elevators presents challenges for guests with mobility issues. The hotel would benefit from more thoughtful accessibility design to ensure a seamless experience for all guests.
In summary, Première Classe Clermont Ferrand Nord offers a blend of convenience, comfort and friendly service, making it a practical and budget-conscious choice for travelers, families and those with accessibility needs. Despite some areas for improvement, the hotel's strategic location, positive staff interactions and value-for-money accommodations are frequently highlighted by guests. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes pets. It provides a comfortable stay for guests who want to bring their dogs along.
Hotel with Parking
Première Classe Clermont Ferrand Nord provides parking. It offers basic accommodations with parking facilities.
Cheap Hotel
This hotel offers practical accommodation at a budget-friendly price. It is situated in the north of Clermont-Ferrand and provides easy access to major roads.
Accessible Hotel
This hotel has special facilities for visually and hearing impaired guests. It is generally accessible to people with reduced mobility, aligning with the accessibility standards of the Première Classe chain.
Family Friendly Hotel
Room Types
Double RoomThe rooms have a TV and a private bathroom with a shower.
Twin RoomThe rooms have a TV and a private bathroom with a shower.
Triple RoomThe rooms have a TV and a private bathroom with a shower.
Triple Room (1 Double Bed + 1 Single Bed)The rooms have a TV and a private bathroom with a shower.
Guest Reviews
6.5
Rated
Location
Situated in a quiet residential area, Première Classe Clermont Ferrand Nord offers travelers an ideal stopover point with its prime location near major highways. The hotel's proximity to the A89 and A71 motorways makes it an excellent choice for those journeying across the region or embarking on a lengthy road trip. Despite being nestled away from the bustling city center of Clermont-Ferrand, reaching the city is straightforward with public transport options such as the nearby tram readily accessible.
Guests appreciate the ease of access and the convenience of the location, which allows for quick on-and-off highway transitions. Free parking adds to the logistical benefits, ensuring a hassle-free stay for those driving through. The area is notably tranquil, providing a peaceful night's rest despite its closeness to major roads. In addition, local amenities such as shops, restaurants and supermarkets are within walking distance, enhancing the overall convenience.
While the hotel is slightly removed from central Clermont-Ferrand, this distance contributes to its serene atmosphere, making it perfect for a restful overnight stop. The combination of an advantageous geographic position, reasonable price, comfort and easy access to essential services makes Première Classe Clermont Ferrand Nord a practical choice for travelers seeking both comfort and convenience.
Breakfast
The breakfast at Première Classe Clermont Ferrand Nord receives mixed reviews from guests. On the positive side, many find it to be good, decent and providing good value for the price. Several guests appreciated fresh bread, hot drinks and the variety of options available, describing it as hearty and plentiful. Occasional praise highlights the affordable and unlimited nature of the buffet with some calling it perfect and generous.
However, there are significant areas for improvement. Common complaints focus on the lack of variety, freshness and specific pastries such as croissants and pain au chocolat. The absence of items like eggs, fresh fruits and toasters was noted multiple times. Some guests also pointed out that the breakfast felt expensive for its offerings, describing it as basic or even mediocre. Issues like broken coffee machines, minimal choices by later morning and cramped dining areas further detracted from the experience for some guests. While the breakfast meets the needs of many for a budget-friendly option, there is room for enhancing both variety and quality.
Dinner
The dining experience at Première Classe Clermont Ferrand Nord garners mixed reviews. The hotel features an adequate dining room, offering a convenient option for guests who wish to rest before continuing their journey. Visitors appreciate the allowance to consume their own food at the cafeteria tables, showcasing a flexible approach to dining. Although there are limited nearby dining options, guests commend the proximity to a neighboring restaurant where they receive a 10% discount and can enjoy a satisfying meal.
However, some guests note a desire for more nearby restaurant choices and express the wish for outdoor seating arrangements to enhance their dining experience. The staff's friendliness receives positive remarks, contributing to the overall pleasant atmosphere. Despite some challenges posed by the location and limited dining options, the hotel's efforts to accommodate guests' needs, especially during restrictive times like the pandemic, are acknowledged.
Rooms
Première Classe Clermont Ferrand Nord offers a range of room sizes, from small, functional spaces to more spacious ground floor options with some rooms particularly suited for a quick overnight stay. Guests commonly highlight the cleanliness with many finding the rooms spotless and comfortable. Comfortable bedding and functional amenities like individual heating and air conditioning are positive points frequently mentioned. The hotel provides good value for money and simple, practical rooms that meet basic needs.
While spacious rooms with good conditions exist, some rooms show signs of aging and would benefit from renovation. Issues range from worn-out floors to outdated bathrooms. Several reviews mention that soundproofing is inadequate and certain rooms experience noise from the street or neighboring guests. Noteworthy is the occasional problem with the room's smell, mainly related to tobacco.
The small size of some rooms and bathrooms is a recurring theme, yet some guests find the rooms sufficient for short stays. The helpful staff, a hearty breakfast offering and ample parking space enhance the overall experience. Despite some drawbacks, Première Classe Clermont Ferrand Nord remains a practical and economical choice for travelers passing through.
Beds
The beds at Première Classe Clermont Ferrand Nord have received mixed reviews from guests with a noticeable emphasis on positive feedback. Many guests praised the comfortable beds and bedding, describing them as large and fairly comfortable with some highlighting the mattresses as very good. The hotel also features memory foam beds that some found exceptionally comfortable, providing a good night's rest after a long day of travel. Cleanliness appears to be a consistent theme with several reviews mentioning clean linens and overall cleanliness contributing to a pleasant stay.
However, not all experiences were positive. Some guests found the mattresses very hard and uncomfortable with pillows often described as small and insufficiently soft. A few reviews also mentioned issues with the bed frames being old or even broken and a lack of proper bedding such as missing sheets or undersized duvets. There were also comments about limited storage and insufficient electrical outlets in the rooms.
Overall, while there are some areas for improvement, particularly regarding pillow quality and some structural aspects of the beds, many guests found the beds and bedding at Première Classe Clermont Ferrand Nord to be comfortable and satisfactory for a short stay.
Cleanliness
Guest feedback on the cleanliness of Première Classe Clermont Ferrand Nord presents a mixed picture. Many reviews highlight that the rooms are clean with phrases such as the room was clean, clean towels on the railings, clean linen and clean and functional rooms frequently mentioned. Guests appreciate the clean linens, clean air conditioning and spotless cleanliness, indicating that the hotel generally maintains a decent level of hygiene in its bedrooms and bathrooms.
However, several reviews also point out areas needing improvement. Common issues include dusty surfaces, hair on pillows, mold in showers and dirty floors. Some guests noted rust stains, cockroaches and a generally poor feeling of cleanliness, mentioning the need for a thorough cleaning and updates to the aging furniture. There were also specific concerns about the cleanliness of common areas with some guests mentioning dirty hallways and bathrooms.
Positive remarks about the cleanliness frequently accompany comments about the functionality and comfort of the rooms, though guests also mention that the rooms are small, outdated and sometimes poorly maintained. Despite the critical feedback, many concluded that the establishment is a suitable choice for a short stay, noting the friendly staff and quiet environment.
Staff
The reviews for Première Classe Clermont Ferrand Nord consistently highlight the exceptional friendliness and helpfulness of the hotel staff. Guests were particularly impressed by the warm welcomes they received with many describing the reception as friendly, kind and accommodating. The reception staff were noted for their professionalism and willingness to assist with specific mentions of the staff's politeness and attentiveness. Guests found the staff to be approachable and always ready to help, even during late-night arrivals.
Despite some mentions of minor issues, such as language barriers or occasional unfriendliness, the overall sentiment indicates that the staff contribute significantly to a pleasant stay. The reception area was often highlighted for its cleanliness and the check-in process was described as smooth and efficient. Additionally, guests appreciated the extra support provided during their stay, which included helpful assistance with reservations and problem resolution by the management.
The combination of the welcoming atmosphere and the attentive service from both the reception and cleaning staff left a lasting positive impression on guests, reinforcing the hotel's reputation for excellent customer service.
Wi-Fi
The WiFi experience at Première Classe Clermont Ferrand Nord appears to be a mixed bag based on guest reviews. Positively, some guests have reported no problems with the WiFi connection, describing it as good, free and even very fast in certain rooms. They appreciated the availability of instant WiFi service and found it sufficient for their needs. However, there are numerous complaints about the WiFi being poor, slow, or completely non-functional. Some guests struggled with weak signals, constant disconnections and limited coverage—specifically noting issues in certain rooms and during specific times. The inconsistency of the internet service seems to affect both leisure and business travelers alike with some highlighting an urgent need for reliable WiFi. In summary, while some guests had a seamless and fast WiFi experience, others faced significant challenges, indicating that the quality of WiFi might vary depending on specific factors such as room location.
Parking
At 'Première Classe Clermont Ferrand Nord', parking is generally well-received by guests. Many appreciate the availability of free parking, which is both convenient and secure, often mentioned as included with the stay. The parking area is under video surveillance and closed at night, adding an extra layer of security. Guests described the parking structure as very decent with easy access and plenty of spaces.
However, there were some noted drawbacks. The parking spots are on the smaller side, making it a bit challenging for larger vehicles. Additionally, accessing the parking gate has been problematic for some, particularly due to the narrow entrance and difficulty in navigating around other parked vehicles. Despite these issues, many still commend the overall safety and convenience of the parking facilities, emphasizing its good value for money.
Overall, while some improvements could be made in terms of space and accessibility, the secure and free parking options are appreciated by many guests staying at the hotel.
Family
Première Classe Clermont Ferrand Nord offers various family-friendly accommodations, making it a convenient choice for those traveling with children. Families particularly appreciate the availability of connecting rooms and rooms designed specifically for larger groups. These adjacent and connecting rooms enhance the stay by allowing family members to stay close to each other, which many found to be reassuring, especially after a late arrival.
Despite the general praise for family amenities, some guests found the rooms small, especially for three people or families with young children. The space constraints were noted in both the bedrooms and bathrooms. However, the hotel staff often provided extra mattresses to accommodate additional occupants.
The rooms are described as relatively clean and soundproof, which contributes to a comfortable stay. The air conditioning has been highlighted as a particularly useful feature for enhancing comfort. While the hotel's state and cleanliness received some critical feedback, the overall experience for families seeking a budget-friendly option was positively noted.
The pricing is considered perfect for a night's stay during travel and children reportedly enjoyed their time at the hotel. For those looking for an economical and practical stopover, Première Classe Clermont Ferrand Nord provides sufficient amenities to keep families accommodated and comfortable.
Accessible
Première Classe Clermont Ferrand Nord generally meets the needs of guests with disabilities. Many guests appreciated the hotel's accessibility features, such as easily accessible ground floor rooms and accessible parking that is conveniently close to the apartments. The hotel's location near the main road, highway and city center is also praised for being easy to access, which adds to its value for money. The rooms are described as clean and comfortable with wheelchair-friendly showers and sufficient accessibility amenities for disabled guests, making it a suitable option for those with physical disabilities.
However, some reviews noted significant drawbacks. Several guests reported issues with the high steps in the bathrooms, which posed challenges for those with mobility issues. There were also comments about the lack of a ramp and the absence of an elevator, as all entries are stair-dependent. Some guests found their requests for accessible rooms were not honored, creating inconveniences. Additionally, issues like a broken shower, poor heating and noisy surroundings also impacted the stay of disabled guests negatively. These elements highlight the need for the hotel to address specific areas to enhance its overall accessibility and guest experience.
Dog Friendly
Première Classe Clermont Ferrand Nord is noted for its dog-friendly premises and policies. The hotel readily accepts pets, including small dogs, making it a convenient choice for pet owners. Guests have highlighted that pets are welcome and accepted, which adds to the overall comfortable experience. This pet-friendly approach extends to the general atmosphere, making it an ideal place for family gatherings. While there were occasional mentions of a dog smell and some barking, the majority of feedback emphasizes the convenience and accommodation for pets.
No, Première Classe Clermont Ferrand Nord doesn't have any pool.
No, a spa isn't available at Première Classe Clermont Ferrand Nord.
Yes, Première Classe Clermont Ferrand Nord welcomes dogs.
Yes, parking facilities are available at Première Classe Clermont Ferrand Nord.
No, Première Classe Clermont Ferrand Nord doesn't have a gym.