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Koener Hotel & Spa

Clervaux , Grand Rue, 14 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsKoener Hotel & Spa is a charming and centrally located hotel in Clervaux, perfect for exploring the town on foot. The hotel offers an amazing breakfast with a great selection of local products and even champagne. While the dinner received mixed reviews, the Rhino steak restaurant was highly praised. The rooms are spacious, comfortable and equipped with great amenities, although some may need updating. The hotel is spotless and hygienic with impeccable cleanliness in the rooms and spa facilities. The staff is friendly and accommodating, going above and beyond to ensure guests have a pleasant stay. The spa is exceptional with a beautiful pool, Turkish steam bath and jacuzzi. The hotel is family-friendly and pet-friendly, making it an ideal vacation spot. The beds are generally highly rated, providing a comfortable night's sleep. Overall, Koener Hotel & Spa is a great option for a luxurious stay in the Luxembourgian Ardennes with a great location, top-notch spa facilities and a fantastic breakfast.
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Hotel with Spa

Escape to the Koener Hotel & Spa and give yourself the gift of relaxation. The 800m² spa offers an indoor swimming pool with waterfall and bubble bath, a sauna world featuring an infrared cabine, traditional sauna, hammam, kneip water basin and salt cave, a relaxation area, a fitness room and a wellness retail boutique. The spa also offers a variety of treatments and massages in 5 private cabins. For a special treat, book a treatment for two in the spa's 'duo' cabins. These facilities are available to both hotel guests and non-residents.

Experience the best of beauty rituals from around the world with Cinq Mondes treatments, tailored to your individual needs and skin type by expert beauticians. Allow yourself to be transported on a journey of relaxation and rejuvenation with Cinq Mondes' range of treatments.

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Room Types

Superior Double Room with Wellness Area Access This room benefits from a spacious layout.

Standard Double Room with Wellness Area Access This room includes free access to the wellness centre.

Junior Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers soundproof walls, a coffee machine, a seating area, a sofa, as well as a flat-screen TV. The unit offers 3 beds.

Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features soundproof walls, a coffee machine, a seating area, a sofa, as well as a flat-screen TV. The unit has 1 bed.

Family Room The unit has 4 beds.

About Koener Hotel & Spa

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Guest Reviews

7.8

Good

Location

The Koener Hotel & Spa is a charming old hotel located in the heart of Clervaux, making it the perfect spot for those looking to explore the beautiful town on foot. With its remarkable location in the city center, guests can enjoy recreational walking possibilities and the convenience of many restaurants and shops nearby. The hotel is situated in a pedestrian area with several boutique stores and plenty of bar and eating options, giving guests a true taste of the sweet village life. The hotel is conveniently located near the train station and parking is available on the marketplace just a few minutes away on foot. The town is nestled between hills offering excellent hiking trails with beautiful surroundings. The location of the hotel is considered in the reviews to be ideal for beginning hikes or exploring Clervaux. The central location offers easy access to many nearby attractions such as its beautiful castle and church or even an abbey nearby.

Breakfast

The breakfast at Koener Hotel & Spa is amazing, perfect in diversity and quality with a very extensive and delicious buffet that offers a great selection of cheeses, fresh fruit, smoked salmon and even champagne. Guests describe the breakfast as delicious, extensive and fantastic. Many reviewers especially appreciated the local products served for breakfast. The buffet is very copious, varied and complete and guests praise the quality and variety of the breakfast options. The breakfast room is spacious and well-stocked until the end of breakfast time. The staff is friendly and the hotel offers reasonable prices. Special options are available for people with allergies and even soy milk. Sparkling wine is also served. While there were some suggestions for improving the breakfast, guests overall raved about the breakfast and highly recommend it.

Dinner

The dinner at Koener Hotel & Spa received mixed reviews from guests. While some praised the quality of the food and the convivial atmosphere of the restaurant, others were disappointed in the limited menu options and slow service. The Rhino steak restaurant received high marks for its delicious food, while the gastronomic restaurant fell below expectations. Some guests had issues with the accuracy of the menu with incorrect vintages and unexpected dishes. Overall, while there were some drawbacks, many guests enjoyed their dining experiences at the hotel.

Rooms

The Koener Hotel & Spa offers a range of beautiful, clean and classic rooms that are spacious, comfortable and equipped with great amenities. Many guests found the beds to be comfy and the bathrooms to be beautiful. In some rooms, there were added luxuries such as a hot tub in the room or a balcony. The hotel also impresses with its delicious restaurant menus. Some rooms could use an update or renovation, but they were more than functional and very comfortable. While some guests found their rooms lacking in certain amenities and needing better cleaning, others appreciated the silence and peacefulness of their spacious rooms. Despite some guests feeling that the room décor was outdated or run-down, many others enjoyed their stay in the practical and well-kept rooms.

Beds

If you're looking for a comfortable night's sleep, the beds at Koener Hotel & Spa are generally highly rated by guests. Many describe the bedding as impeccable with very comfortable mattresses and pillows. Despite some noting the beds were too soft for their liking, most reviews mention being able to sleep better than they do at home. Some reviewers did note smaller bed sizes, but for those who prefer separate beds, they appreciated the ability to have beds that could be adjusted separately. Although there were some comments about synthetic underlays or poor quality pillows, the overall consensus is that the bedding is clean, comfortable and provides a good night's rest. Bonus: Many guests also highly recommend the breakfast!

Cleanliness

Looking for a clean and hygienic hotel for your stay? Look no further than Koener Hotel & Spa. With numerous reviews praising the impeccable cleanliness of the rooms and spa facilities, you can rest assured that your stay will be a comfortable and healthy one. A few isolated complaints about areas that could have been cleaned better do not detract from the overwhelmingly positive feedback about the cleanliness and modernity of the bathrooms. Some guests have noted that the rooms could use some updating, but the spaciousness and overall cleanliness of the accommodations make up for any small faults. Despite the occasional complaint about mold or stains, most guests found the hotel to be spotless and hygienic with towels and bathrobes being replaced frequently. And with plenty of space to relax in the spa and pool areas, you can enjoy a stress-free stay in a truly clean and comfortable environment.

Staff

Koener Hotel & Spa is a great choice for anyone looking for outstanding service and a pleasant stay. The staff was friendly and accommodating, going above and beyond expectations to ensure guests had a hassle-free experience. Special shoutouts were given to Monsieur Pedro from front office for his exceptional support. The personnel accueillant was also commended for their warm and welcoming attitude towards guests with some even speaking in Dutch. The hotel boasts a rich and enormous breakfast with various options available for discerning diners. Additionally, the spa was exceptional and well-equipped with a remarkable staff readily available to attend to guests' needs. The reception, spa, restaurant and children's room in the restaurant were all top-notch, making guests feel pampered and at home. The hotel staff was always available and had smiles on their faces, making guests feel welcome throughout their stay. Despite a few instances of stress among some of the personnel due to high demands, the staff remained professional, helpful and charming overall.

Spa

If you're looking for a hotel with an amazing spa, look no further than Koener Hotel & Spa! The spa area includes great facilities such as a beautiful pool, Turkish steam bath and jacuzzi. In addition, the centre wellness is well-equipped and complete with everything you could want in a spa. Guests love the serene atmosphere and fantastic massage services. One guest even called it an "exceptional" spa, remarking on the remarkable installations. The space for wellness is also quite large with plenty of room to relax and unwind. Plus, the wellness is included in the price of the room, so you can enjoy it as much as you want without worry. Although one guest did mention some minor complaints about the flow of the space and the cold shower, overall the spa experience is top-notch. Don't miss out on this travel gem!

Pool

Guests of the Koener Hotel & Spa seem to be very happy with the swimming facilities provided. Many have praised the indoor pool, describing it as warm, good, nice or beautiful. Some have even complimented the pool and spa area as being well thought out and welcoming with access to three saunas, a Turkish steam bath, a relaxation area and a small gym. Despite some minor complaints about the water temperature or the lack of recliners, most guests have found the pool area to be perfect for relaxation. However, a few have noted that the pool can get crowded and noisy, especially with children around. Overall, guests seem to enjoy the pool and spa at the Koener Hotel & Spa, describing it as a top-notch experience with impeccable service and great value for money.

Parking

Koener Hotel & Spa is a centrally located hotel in Clervaux, surrounded by numerous restaurants and free parking options. Guests can easily park their cars nearby, either on the market square or in an underground garage beneath the hotel. Some guests were even offered to leave their car outside as the city parking is free until March. On weekends, free parking is also available. The hotel's receptionist is also helpful in suggesting parking options for guests. Overall, guests are pleased with the hotel's convenient and accessible parking.

Family

The Koener Hotel & Spa is an ideal family-friendly vacation spot for couples with children. The hotel provides a special children's room in the restaurant, making dining pleasant and easy for families. Even furry family members are welcome, as the hotel is pet-friendly. For families seeking relaxation and rejuvenation, the hotel offers a spa and pool area. Although some reviews expressed minor concerns about noisy children at the pool, it doesn't detract from an overall lovely family stay. The hotel is perfect for a weekend escape, where families can spend quality time together and create unforgettable memories.

4 Star

If you're looking for a luxurious stay at a four star hotel in Luxembourg, Koener Hotel & Spa might just be the place for you. Despite a few negative comments about the room quality and maintenance, numerous guests have raved about the good and very good experiences they've had. The hotel boasts a great location in the heart of the Luxembourgian Ardennes and guests recommend it highly. They've praised the establishment's spa facilities and, especially, the breakfast, which they found to be truly four stars-worthy. Visitors say the price is correct for the quality of the hotel, though some think it requires improvement. Overall, Koener Hotel & Spa is a great option for a spa hotel, even if some parts may need to be updated to reach the standards of a genuine four star hotel.

Yes, Koener Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Koener Hotel & Spa.

Yes, Koener Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Koener Hotel & Spa.

Yes, Koener Hotel & Spa has a gym.

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