Comfort Inn Downtown
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Summary of reviewsComfort Inn Downtown in Cleveland stands out primarily for its excellent location, providing guests with convenient access to significant attractions like Progressive Field, Rocket Mortgage FieldHouse, Playhouse Square and the Rock and Roll Hall of Fame. It's an ideal spot for both leisure and business travelers, especially those attending events or exploring the vibrant downtown nightlife.
The breakfast experience at Comfort Inn Downtown is generally praised for its quality and variety, including hot options like strawberry waffles that are particularly well-received. The friendly and attentive staff contribute to a pleasant dining experience, ensuring the breakfast area remains clean and well-stocked. However, there are occasional remarks about limited variety and the use of plastic cutlery and paper plates.
Guest opinions on the rooms are mixed. Many appreciate the cleanliness, comfortable beds and well-maintained spaces, although some find the rooms small and note issues like limited lighting, noise disturbances and outdated decor. Despite these drawbacks, staff are responsive and accommodating, often resolving any problems quickly. Some larger rooms or suites offer more space and amenities like refrigerators, microwaves and pleasing views.
Cleanliness receives mixed reviews with numerous guests commending the clean rooms and well-maintained property. However, some reviews highlight issues needing attention, such as dirty bathrooms and outdated facilities. There are also reports of occasional unclean areas and maintenance issues, suggesting a need for more consistent cleanliness and facility updates.
The staff at Comfort Inn Downtown generally receive high marks for their friendliness, helpfulness and professionalism. The front desk and housekeeping teams are frequently praised for their welcoming and accommodating demeanor, although a few guests noted instances of perceived indifference or rudeness.
Parking options are varied and generally cost-effective with both surface and underground spaces available around the clock. While many guests appreciate the affordability and convenience, others mention challenges with availability, unclear policies and maintenance issues in the parking areas.
Overall, the beds at Comfort Inn Downtown are a highlight with many guests finding them incredibly comfortable, clean and inviting. Despite some occasional negative feedback regarding noise and comfort, the beds are generally considered a positive aspect of the stay.
In summary, Comfort Inn Downtown offers a strategic and convenient location with generally strong reviews for staff, breakfast and bed comfort. However, attention to room size, decor updates and consistent cleanliness could enhance the overall guest experience.
Categories
The breakfast experience at Comfort Inn Downtown is generally praised for its quality and variety, including hot options like strawberry waffles that are particularly well-received. The friendly and attentive staff contribute to a pleasant dining experience, ensuring the breakfast area remains clean and well-stocked. However, there are occasional remarks about limited variety and the use of plastic cutlery and paper plates.
Guest opinions on the rooms are mixed. Many appreciate the cleanliness, comfortable beds and well-maintained spaces, although some find the rooms small and note issues like limited lighting, noise disturbances and outdated decor. Despite these drawbacks, staff are responsive and accommodating, often resolving any problems quickly. Some larger rooms or suites offer more space and amenities like refrigerators, microwaves and pleasing views.
Cleanliness receives mixed reviews with numerous guests commending the clean rooms and well-maintained property. However, some reviews highlight issues needing attention, such as dirty bathrooms and outdated facilities. There are also reports of occasional unclean areas and maintenance issues, suggesting a need for more consistent cleanliness and facility updates.
The staff at Comfort Inn Downtown generally receive high marks for their friendliness, helpfulness and professionalism. The front desk and housekeeping teams are frequently praised for their welcoming and accommodating demeanor, although a few guests noted instances of perceived indifference or rudeness.
Parking options are varied and generally cost-effective with both surface and underground spaces available around the clock. While many guests appreciate the affordability and convenience, others mention challenges with availability, unclear policies and maintenance issues in the parking areas.
Overall, the beds at Comfort Inn Downtown are a highlight with many guests finding them incredibly comfortable, clean and inviting. Despite some occasional negative feedback regarding noise and comfort, the beds are generally considered a positive aspect of the stay.
In summary, Comfort Inn Downtown offers a strategic and convenient location with generally strong reviews for staff, breakfast and bed comfort. However, attention to room size, decor updates and consistent cleanliness could enhance the overall guest experience.
Hotel for Honeymoon
This hotel offers a relaxing retreat and is noted for having romantic rooms equipped with Jacuzzis. This specific amenity provides a dedicated feature for couples seeking relaxation and intimacy during their stay.
Hotel with Parking
This hotel offers hotel-owned self-parking for USD 14.50 per day with in/out privileges, providing an affordable and convenient parking option in the downtown area.
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The Comfort Inn Downtown in Cleveland stands out for its exceptional location, situated right in the heart of the city. This prime spot places guests within walking distance of key attractions like Progressive Field, Rocket Mortgage FieldHouse, Playhouse Square and the Rock and Roll Hall of Fame, making it perfect for those looking to explore the city's sporting, entertainment and cultural venues. Numerous reviews highlight the convenience of being close to Cleveland Clinic, Greyhound bus station and various restaurants and bars, ensuring that both leisure and business travelers find their needs met. The hotel's location proves ideal for those attending events, sightseeing or simply enjoying the vibrant downtown nightlife. While the area surrounding the hotel features some challenges, the proximity to downtown attractions and amenities remains a significant draw, consistently praised by guests.
Comfort Inn Downtown offers a breakfast experience that often receives praise for its quality and variety. Many guests appreciated the inclusion of breakfast in their stay, noting that it added value to the overall room rate. The breakfast has been described as great, excellent and very good with specific mentions of delicious hot options like strawberry waffles, which were particularly well-received.
The staff also contribute to a positive breakfast experience, frequently being recognized for their friendliness and attentiveness in maintaining the breakfast area. Guests have highlighted the cleanliness of the space and the consistent restocking of items, ensuring a pleasant dining environment.
Variety is a key feature with options including cereal, bagels, toast, yogurt, waffles, coffee and juice. Some reviews noted the adequate selection and the reasonable quality of the food, factoring in the price of the stay. However, there are occasional remarks about a lack of variety, suggesting the need for more fresh and diverse offerings such as vegetables.
On the downside, some guests found the breakfast too basic or disappointing, particularly criticizing the use of plastic cutlery and paper plates. Others were displeased with the limited hours and the simplicity of the menu, especially when compared to their expectations. There were also instances of cold or stale items and reports of breakfast items being unavailable or insufficiently replenished.
Overall, while there are areas for improvement, particularly in terms of variety and service timing, most guests find the breakfast at Comfort Inn Downtown to be a satisfactory start to their day, bolstered by the friendly staff and the value it adds to their stay.
Guests of the Comfort Inn Downtown have shared a variety of opinions about the hotel's rooms. Many found the rooms to be clean and comfortable with consistent praise for the cleanliness of the bathrooms and bedding. The beds were noted to be particularly comfortable, contributing to a good stay overall. The rooms were also highlighted as well maintained and the overall layout was appreciated by some guests.
However, there are numerous mentions of the rooms being quite small and cramped, which appeared to be a significant drawback for several visitors. The limited lighting and noise levels were also flagged as issues with some guests experiencing disturbances from external noise and loud fans. Additionally, a few reviews pointed out that the decor and facilities seemed outdated and in need of an update, such as the older toilets and worn-out sofas.
Some guests mentioned experiencing minor inconveniences, such as musty smells, dusty areas and occasional room cleanliness issues upon arrival. Despite these concerns, any problems with rooms were typically addressed by the staff, who provided friendly service and, when necessary, offered alternative rooms.
Guests who stayed in larger rooms or suites generally found them spacious and well-equipped with amenities like refrigerators and microwaves. Some rooms also offered nice views, particularly overlooking Ohio, which was a pleasant surprise for visitors.
While room quality and size seem to vary, the hotel provides comfortable accommodations and is well-suited for those who prioritize cleanliness and decent comfort over space.
Visitors to the Comfort Inn Downtown frequently highlight the comfort and quality of the hotel beds in their reviews. Many guests describe the beds as incredibly comfortable, using phrases like "super comfy," "amazing," and "most comfortable we've ever slept on." The pillows also receive praise for being soft and snuggly, adding to the overall comfort of the sleeping experience.
Cleanliness is another positive aspect with clean linens and bedding regularly mentioned. Some guests appreciated the comfort of double and king-sized beds, noting them as both spacious and inviting.
However, not all feedback was positive. A few guests mentioned encountering issues such as stained bedding, thin walls leading to noise and some uncomfortable mattresses. Despite these occasional negative comments, the general consensus leans overwhelmingly towards a positive experience with the beds at Comfort Inn Downtown, emphasizing comfort and cleanliness as standout features.
The 'Comfort Inn Downtown' receives mixed feedback regarding its cleanliness. Many guests commend the hotel for its clean rooms and well-maintained property with several mentioning that their rooms were very clean and comfortable. Bed and bathroom cleanliness also stand out positively, ensuring a safe and clean environment. The facility's overall condition is generally perceived as good despite it being old and outdated. Numerous reviews highlight the hotel's cleanliness and comfort, emphasizing these aspects as reassuring factors for prospective guests.
However, there are notable concerns that detract from the overall experience. Reviews frequently point out that the facility is in dire need of renovation with several guests commenting on aging infrastructure and outdated decor. Some specific critiques include issues such as dirty bathrooms, mold on window shades, spider webs and even instances of unclean areas like carpets and tubs. There were also mentions of unpleasant odors and problems with room service, such as rooms smelling bad, poorly cleaned rooms and infrequent cleaning schedules.
Incidents involving vomit, blood stains and remnants of hair and debris significantly impacted some guests' perception of cleanliness. These factors combined with reports of poor maintenance, such as toilets and sinks not functioning properly, contribute to a mixed impression regarding the hotel's upkeep.
In summary, while 'Comfort Inn Downtown' excels in maintaining a clean appearance in many areas, consistency in cleanliness and updates to the facility are needed to address the array of concerns raised by guests.
Visitors to the Comfort Inn Downtown frequently commented on the remarkable friendliness and helpfulness of the staff. For many, the front desk personnel were exceptionally welcoming, informative and polite, making check-in processes smooth and accommodating. Several guests highlighted the professionalism and courtesy of the housekeeping team, along with the valuable assistance provided by the shuttle service for those visiting the Cleveland Clinic.
Despite the generally positive feedback, a few travelers experienced less favorable interactions, describing some staff as overworked, indifferent or occasionally rude. A minority noted specific instances of unfriendliness, particularly during interactions with certain front desk staff and in customer service situations that were not adequately flexible or supportive.
Overall, the staff at Comfort Inn Downtown were broadly praised for their kindness, professionalism and the warm ambiance they created, leaving a positive impression on the majority of guests.
Comfort Inn Downtown offers a variety of parking options, although experiences with parking vary among guests. The hotel provides convenient parking that is reasonably priced and includes surface lots and underground options. These facilities are accessible around the clock and keep vehicles protected from harsh weather conditions. The location is advantageous with easy walking access to popular downtown destinations, including Rocket Mortgage Fieldhouse and nearby stadiums.
Several guests appreciate the affordability of parking rates, noting it is cheaper compared to other hotels in the area. Free parking is available, though there is inconsistency regarding its clarity and availability with some guests unable to find free spots or feeling the policy was unclear. Others mentioned affordable overnight parking as a positive aspect.
However, not all reviews are favorable. Some describe the parking situation as subpar, pointing to a lack of a parking garage and occasional poor maintenance of lots. There are mentions of tight and icy parking spaces along with confusing and strict policies. Additionally, several reviews indicate dissatisfaction with having to pay extra for parking on top of the room rate.
In summary, while Comfort Inn Downtown provides practical and reasonably priced parking options, guests might encounter challenges with availability, clarity of policies and upkeep of parking facilities.
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Location
Breakfast
The staff also contribute to a positive breakfast experience, frequently being recognized for their friendliness and attentiveness in maintaining the breakfast area. Guests have highlighted the cleanliness of the space and the consistent restocking of items, ensuring a pleasant dining environment.
Variety is a key feature with options including cereal, bagels, toast, yogurt, waffles, coffee and juice. Some reviews noted the adequate selection and the reasonable quality of the food, factoring in the price of the stay. However, there are occasional remarks about a lack of variety, suggesting the need for more fresh and diverse offerings such as vegetables.
On the downside, some guests found the breakfast too basic or disappointing, particularly criticizing the use of plastic cutlery and paper plates. Others were displeased with the limited hours and the simplicity of the menu, especially when compared to their expectations. There were also instances of cold or stale items and reports of breakfast items being unavailable or insufficiently replenished.
Overall, while there are areas for improvement, particularly in terms of variety and service timing, most guests find the breakfast at Comfort Inn Downtown to be a satisfactory start to their day, bolstered by the friendly staff and the value it adds to their stay.
Rooms
However, there are numerous mentions of the rooms being quite small and cramped, which appeared to be a significant drawback for several visitors. The limited lighting and noise levels were also flagged as issues with some guests experiencing disturbances from external noise and loud fans. Additionally, a few reviews pointed out that the decor and facilities seemed outdated and in need of an update, such as the older toilets and worn-out sofas.
Some guests mentioned experiencing minor inconveniences, such as musty smells, dusty areas and occasional room cleanliness issues upon arrival. Despite these concerns, any problems with rooms were typically addressed by the staff, who provided friendly service and, when necessary, offered alternative rooms.
Guests who stayed in larger rooms or suites generally found them spacious and well-equipped with amenities like refrigerators and microwaves. Some rooms also offered nice views, particularly overlooking Ohio, which was a pleasant surprise for visitors.
While room quality and size seem to vary, the hotel provides comfortable accommodations and is well-suited for those who prioritize cleanliness and decent comfort over space.
Beds
Cleanliness is another positive aspect with clean linens and bedding regularly mentioned. Some guests appreciated the comfort of double and king-sized beds, noting them as both spacious and inviting.
However, not all feedback was positive. A few guests mentioned encountering issues such as stained bedding, thin walls leading to noise and some uncomfortable mattresses. Despite these occasional negative comments, the general consensus leans overwhelmingly towards a positive experience with the beds at Comfort Inn Downtown, emphasizing comfort and cleanliness as standout features.
Cleanliness
However, there are notable concerns that detract from the overall experience. Reviews frequently point out that the facility is in dire need of renovation with several guests commenting on aging infrastructure and outdated decor. Some specific critiques include issues such as dirty bathrooms, mold on window shades, spider webs and even instances of unclean areas like carpets and tubs. There were also mentions of unpleasant odors and problems with room service, such as rooms smelling bad, poorly cleaned rooms and infrequent cleaning schedules.
Incidents involving vomit, blood stains and remnants of hair and debris significantly impacted some guests' perception of cleanliness. These factors combined with reports of poor maintenance, such as toilets and sinks not functioning properly, contribute to a mixed impression regarding the hotel's upkeep.
In summary, while 'Comfort Inn Downtown' excels in maintaining a clean appearance in many areas, consistency in cleanliness and updates to the facility are needed to address the array of concerns raised by guests.
Staff
Despite the generally positive feedback, a few travelers experienced less favorable interactions, describing some staff as overworked, indifferent or occasionally rude. A minority noted specific instances of unfriendliness, particularly during interactions with certain front desk staff and in customer service situations that were not adequately flexible or supportive.
Overall, the staff at Comfort Inn Downtown were broadly praised for their kindness, professionalism and the warm ambiance they created, leaving a positive impression on the majority of guests.
Parking
Several guests appreciate the affordability of parking rates, noting it is cheaper compared to other hotels in the area. Free parking is available, though there is inconsistency regarding its clarity and availability with some guests unable to find free spots or feeling the policy was unclear. Others mentioned affordable overnight parking as a positive aspect.
However, not all reviews are favorable. Some describe the parking situation as subpar, pointing to a lack of a parking garage and occasional poor maintenance of lots. There are mentions of tight and icy parking spaces along with confusing and strict policies. Additionally, several reviews indicate dissatisfaction with having to pay extra for parking on top of the room rate.
In summary, while Comfort Inn Downtown provides practical and reasonably priced parking options, guests might encounter challenges with availability, clarity of policies and upkeep of parking facilities.
No, Comfort Inn Downtown doesn't have any pool.
No, a spa isn't available at Comfort Inn Downtown.
No, Comfort Inn Downtown doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Downtown.
Yes, Comfort Inn Downtown has a gym.
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