Best Western The Rose & Crown Hotel
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Summary of reviewsBest Western The Rose & Crown Hotel in Colchester is frequently praised for its prime location, making it an attractive choice for travelers exploring the area. Situated within a convenient walking distance to the town center, Colchester Castle, and other local amenities, the hotel combines historic charm with modern accessibility. Guests appreciate its quaint architecture, adding a unique and characterful element to their stay.
The breakfast offerings at the hotel receive high marks from guests, who commend the delicious and varied options available. Freshly cooked breakfasts and attentive service enhance the dining experience, although some visitors mention minor issues like organizational lapses and limited gluten-free choices.
Dining at The Rose & Crown also garners positive reviews when available, with many travelers highlighting the excellent food and friendly service. However, some guests find the dining services inconsistent, recommending guests confirm meal availability prior to their stay.
Accommodations at the hotel offer a blend of historical beauty and contemporary comfort. Guests frequently describe the rooms as spacious and clean, with modern bathrooms and comfortable beds. The family rooms are especially noted for their generous size and suitability for those traveling with children. Despite some reports of noise or temperature control issues, the overall atmosphere remains cozy and inviting.
Cleanliness is a consistent strong point for the hotel, with guests recognizing the tidy, well-maintained rooms and the friendly, efficient staff who contribute to a welcoming environment.
The hotel staff receives extensive praise for their amiable and helpful nature. Reviewers commonly note the warm welcome and exceptional customer service experienced throughout their stay, with the staff going above and beyond to ensure positive interactions.
While the free WiFi service is mentioned as a potential area for improvement, with variable connectivity reported by guests, its availability is appreciated by those needing internet access during their stay.
Family travelers find The Rose & Crown particularly accommodating, benefiting from spacious rooms and a family-friendly atmosphere. Special touches like providing cribs and entertainment for children contribute to a positive experience for families.
The comfort of the beds varies according to guest feedback, with many describing them as exceptionally comfortable, though experiences with mattress quality can differ. Despite this, the overall room comfort remains a highlight of the stay.
As a three-star hotel, The Rose & Crown manages to deliver a charming and characterful experience, often exceeding the expectations of guests who appreciate its historic setting and strategic location. While there are areas for potential enhancement, the hotel's distinct ambiance and strong service quality make it a favored choice for visitors. Especially appealing to business travelers, the hotel offers a practical and efficient stay, underscored by good customer service and comfortable accommodations. Overall, the hotel combines charm, convenience, and character, ensuring a memorable visit for diverse travelers.
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The breakfast offerings at the hotel receive high marks from guests, who commend the delicious and varied options available. Freshly cooked breakfasts and attentive service enhance the dining experience, although some visitors mention minor issues like organizational lapses and limited gluten-free choices.
Dining at The Rose & Crown also garners positive reviews when available, with many travelers highlighting the excellent food and friendly service. However, some guests find the dining services inconsistent, recommending guests confirm meal availability prior to their stay.
Accommodations at the hotel offer a blend of historical beauty and contemporary comfort. Guests frequently describe the rooms as spacious and clean, with modern bathrooms and comfortable beds. The family rooms are especially noted for their generous size and suitability for those traveling with children. Despite some reports of noise or temperature control issues, the overall atmosphere remains cozy and inviting.
Cleanliness is a consistent strong point for the hotel, with guests recognizing the tidy, well-maintained rooms and the friendly, efficient staff who contribute to a welcoming environment.
The hotel staff receives extensive praise for their amiable and helpful nature. Reviewers commonly note the warm welcome and exceptional customer service experienced throughout their stay, with the staff going above and beyond to ensure positive interactions.
While the free WiFi service is mentioned as a potential area for improvement, with variable connectivity reported by guests, its availability is appreciated by those needing internet access during their stay.
Family travelers find The Rose & Crown particularly accommodating, benefiting from spacious rooms and a family-friendly atmosphere. Special touches like providing cribs and entertainment for children contribute to a positive experience for families.
The comfort of the beds varies according to guest feedback, with many describing them as exceptionally comfortable, though experiences with mattress quality can differ. Despite this, the overall room comfort remains a highlight of the stay.
As a three-star hotel, The Rose & Crown manages to deliver a charming and characterful experience, often exceeding the expectations of guests who appreciate its historic setting and strategic location. While there are areas for potential enhancement, the hotel's distinct ambiance and strong service quality make it a favored choice for visitors. Especially appealing to business travelers, the hotel offers a practical and efficient stay, underscored by good customer service and comfortable accommodations. Overall, the hotel combines charm, convenience, and character, ensuring a memorable visit for diverse travelers.
Hotel near Golf Courses
This hotel offers golf facilities nearby, with a golf course located within 3 km. It is also listed among hotels closest to Colchester Golf Club, providing good access to local courses.
3-Star Hotel
Located in Colchester, this hotel offers a blend of comfort and convenience. It is appreciated for its central location and reliable service.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
The Best Western The Rose & Crown Hotel boasts a strategically prime location within Colchester, making it an attractive choice for travelers. Described repeatedly as excellent and very good, the hotel is set within convenient walking distance to the heart of Colchester, placing guests near the town center, Colchester Castle, and vibrant city amenities like shops, restaurants, and transportation options. Though the uphill walk from the hotel to the town center is noted, it remains a comfortable 10-15 minute stroll. The proximity to the University of Essex and access to major roads make it a convenient spot for any visitor, whether arriving from Harwich or heading to nearby attractions. The historic and quaint charm of the hotel, combined with the availability of parking, enhance its appeal. The building itself adds to the experience with its rich history and character, offering guests a quintessentially charming stay. Despite some references to nearby busy roads, the hotel maintains a peaceful setting, which is enhanced by its beautifully preserved old-world architecture.
The breakfast experience at Best Western The Rose & Crown Hotel has garnered a wealth of positive feedback from guests. Many reviewers praise the breakfast as lovely, excellent, and delicious, noting a wide and well-prepared selection that caters to various tastes and appetites. Guests frequently commend the cooked breakfast options, highlighting the proper, local bacon and the choice to tailor dishes to personal preferences. The breakfast combines buffet and à la carte options, providing a satisfying start to the day with dishes freshly cooked to order and served hot. Staff interactions have also left a positive impression, with mentions of friendly and attentive service enhancing the overall dining experience.
Despite these glowing reviews, there are some critical points to note. A few guests reported issues such as a lack of organization, with occasional long waits and items not being replenished promptly. Gluten-free offerings and the value for the price were areas of concern for some visitors. Additionally, certain reviews mention the breakfast setup as peculiar, and availability can sometimes be inconsistent due to staffing levels.
Overall, the breakfast at The Rose & Crown is highly rated, offering variety and quality, accompanied by commendable service, which makes it a memorable part of the stay for many guests.
Best Western The Rose & Crown Hotel garners a mixed reception when it comes to dining experiences, predominantly skewing towards positive sentiments for those lucky enough to enjoy its offerings. When available, guests laud the dining experience, highlighting the high standard, reasonable prices, and delicious flavors of meals, particularly praising the bar's menu and recommending it for those who choose to stay at the hotel. The food is often described as excellent, with standout dishes like ribs receiving particular praise. The staff also receives compliments for their genuine friendliness, heightening the dining experience.
However, the hotel's dinner services prove inconsistent and at times frustrating, as many guests note the absence of evening meals and the lack of an operational restaurant during their stay. This can necessitate a trek into the city for dinner alternatives. With limited menu options that occasionally run out of certain dishes, potential diners are left wishing for a broader selection. The absence of in-house evening dining more than once left visitors unprepared due to lack of communication during booking. Nonetheless, when food is provided, it appears to leave diners satisfied, but those planning a stay should confirm meal availability in advance.
Best Western The Rose & Crown Hotel offers a blend of historical charm and modern comfort, evident in its array of rooms that cater to a variety of guest preferences. Many reviews highlight the spacious and comfortable nature of the accommodations, with modern bathrooms and the rustic allure typical of an old building featuring prominently. Rooms are generally clean and well-maintained, providing a cozy and inviting atmosphere that seems to balance both tradition and contemporary needs.
Guests repeatedly mention the comfort of the beds and the quality of the bedding, with several noting the refreshingly modern bathroom facilities, including good showers and ample amenities. The family rooms receive special praise for their generous size and suitability for those traveling with children. The presence of wooden beams and classic architectural features add unique character to the guest experience, lending a medieval ambiance to the stay.
However, potential improvements such as the need for room updates, better storage solutions, and temperature control are noted in some reviews. Noise from nearby train tracks or roads can be a concern in certain rooms. Despite these minor drawbacks, the attentive staff, excellent breakfast offerings, and the building’s historic charm contribute to an overall pleasant and memorable stay. The hotel stands out for its warmth and character, making it a distinctive choice for travelers seeking both comfort and a taste of history.
The beds at Best Western The Rose & Crown Hotel have received a mixed response from guests, although they tend toward the positive side. Many guests have praised the beds as comfortable, with several noting them as being among the comfiest they've experienced in a hotel. The quality of the mattress seemed to vary, with some finding it super comfy or firm and good, while others mentioned feeling the springs or noted that the mattress felt old and frumpy.
Some reviews pointed out specific issues, such as hard or lumpy pillows, narrow beds, and a hard mattress. There were mentions of beds being too small for two people, which affected the sleeping experience. However, many guests still appreciated the comfort and spaciousness of their accommodations, citing clean and comfortable bed linen as a positive attribute.
Guests often highlighted the comfort of the beds along with the overall room experience—the large and quiet rooms contributing to restful sleep. Despite some drawbacks, most reviews suggest a generally satisfactory experience with the beds, making them a solid aspect of a stay at this hotel.
The Best Western The Rose & Crown Hotel consistently garners positive reviews for its cleanliness, with guests frequently noting the well-kept and tidy rooms. Many visitors have remarked on the exceptional hygiene, describing the rooms as very clean, comfortable, and well-maintained. The staff at the hotel are often praised for their friendliness and efficiency, contributing to a welcoming atmosphere alongside the cleanliness. The hotel also benefits from its charming and authentic old building, which adds a cozy feel to the overall experience.
Despite some minor criticisms, such as occasional dust or tired furnishings, the overarching sentiment leans towards satisfaction with the hotel's cleanliness standards. The bathrooms, while sometimes noted as needing updates, are generally clean, with some guests pointing out sparkling and spacious facilities. Even though there are mentions of areas needing deeper cleaning, overall, the property impresses with extensive cleanliness and a cozy ambiance, making it a comfortable choice for visitors. The combination of a clean environment and accommodating staff creates a pleasant experience for guests looking to stay in a characterful and well-tended hotel.
The reviews for Best Western The Rose & Crown Hotel highlight a consistent theme of exceptionally friendly and helpful staff. Guests frequently mention the warm welcome they received upon arrival, with the reception team often singled out for their professionalism and attentiveness. Numerous visitors appreciate the staff's willingness to go above and beyond, providing excellent customer service and ensuring that requests are accommodated swiftly and with a smile.
Guests note the consistently friendly nature of the personnel, describing them as courteous, polite, and welcoming. Whether it's assisting with room allocation, providing directions, or simply engaging in pleasant conversation, the staff contribute significantly to a positive atmosphere within the historic setting of the hotel.
Overall, the staff's amiable demeanor and eagerness to assist enhance the guest experience, making the stay at the hotel not only comfortable but memorable. Despite minor inconsistencies in a few interactions, the majority of the reviews convey a strong impression of dedicated and attentive service from the hotel team.
Visitors to Best Western The Rose & Crown Hotel praise the overall stay but express varied experiences regarding the WiFi service. Guests frequently report a weak or nonexistent signal in their rooms, with some highlighting that the internet was almost useless or nonfunctional during their stay. For some, connectivity issues were resolved by moving to different areas of the hotel where the WiFi worked better.
A few guests, however, have had positive experiences, noting good to excellent WiFi in their rooms, with the capability to stream HD content without interruptions. Others have found that the WiFi, when available, suffices for general browsing. The hotel offers free WiFi and free parking, adding to the convenience for guests. Overall, while some guests may encounter connectivity issues, there are instances of reliable service, suggesting that WiFi experiences might vary depending on the room's location.
Best Western The Rose & Crown Hotel has proven to be a delightful choice for families seeking comfort and convenience during their travels. Several reviews highlight the hotel's thoughtfully designed family rooms, which are spacious and full of character. Families appreciate the ample room sizes and notably large bathrooms, which provide a relaxing environment for parents and children alike. The hotel also caters to families with small children by providing cribs, ensuring a comfortable stay for everyone in the group.
The location is praised for its suitability for family gatherings and get-togethers, offering an ideal setting for those visiting relatives or seeking a mini break with loved ones. Guests often mention the hotel's family-friendly atmosphere and the availability of suitable options for families. The friendly and helpful staff contribute to the welcoming environment, engaging with children and even offering thoughtful touches like packets of crayons and stickers to keep the little ones entertained.
While some guests note the absence of USB charging ports in the large family rooms, the overall experience is favorable, with clean and comfortable accommodations. The hotel's restaurant serves as a pleasant venue for family dinners, adding to the convenience of staying there. This charming establishment seems to be a reliable and well-loved choice for families seeking a combination of comfort, friendly service, and a great location during their travels.
Nestled in Colchester, the Best Western The Rose & Crown Hotel delivers a three-star experience that leaves many guests planning their return. This charming hotel exudes character and history, highlighted by its stunning building and beautiful interiors. Its convenient location makes it an ideal base for exploring the nearby areas of natural beauty and the historic Stour region.
For those prioritizing comfort and practicality, guests appreciate the clean and tidy rooms, equipped with necessary amenities. Many reviews point out the comfortable beds and good value for money, making it a popular choice for travelers seeking affordability without compromising on a cozy atmosphere.
The hotel does present some room for improvement, particularly in terms of maintenance. Guests have noted some issues with room cleanliness and the need for refurbishment in certain areas. However, the positive experiences tend to overshadow these concerns, with visitors frequently praising the hotel's unique and cozy feel.
Despite some mixed feedback on pricing and service, the hotel manages to charm with its distinctive character and convenient location. It's a favored spot for guests looking to explore Colchester and beyond, offering both charm and practicality at a fair price.
Best Western The Rose & Crown Hotel offers a convenient stay for business travelers, with its efficient staff and easy check-in process that ensure a smooth experience. The hotel is well-suited for business meetings, providing good accommodation at a reasonable price for professionals on the go. Guests highlight the comfortable rooms and very good customer service, creating a welcoming atmosphere for those visiting for work. On-site dining options receive positive feedback, and the hotel is conveniently located within about a mile's walk to the town, adding a touch of flexibility for visitors. Despite some comments on room pricing, the overall experience for business travelers remains positive, making it a reliable choice for work-related stays.
The Best Western The Rose & Crown Hotel offers some level of accessibility for guests with disabilities, though it is mixed in terms of convenience. While certain rooms are designed with disabled guests in mind and are reported to be functional, the hotel lacks a lift and specific accessible room options, posing challenges for those with mobility issues. The hotel's location is slightly distant, described as a bit of a hike into town, which might be inconvenient for guests with accessibility needs. On the positive side, there are easily accessible areas and provisions for disabled guests, including the availability of specific disability spaces. However, further improvements are necessary to enhance overall accessibility, such as ensuring more rooms are designed to meet diverse needs and are easy to access.
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Breakfast
Despite these glowing reviews, there are some critical points to note. A few guests reported issues such as a lack of organization, with occasional long waits and items not being replenished promptly. Gluten-free offerings and the value for the price were areas of concern for some visitors. Additionally, certain reviews mention the breakfast setup as peculiar, and availability can sometimes be inconsistent due to staffing levels.
Overall, the breakfast at The Rose & Crown is highly rated, offering variety and quality, accompanied by commendable service, which makes it a memorable part of the stay for many guests.
Dinner
However, the hotel's dinner services prove inconsistent and at times frustrating, as many guests note the absence of evening meals and the lack of an operational restaurant during their stay. This can necessitate a trek into the city for dinner alternatives. With limited menu options that occasionally run out of certain dishes, potential diners are left wishing for a broader selection. The absence of in-house evening dining more than once left visitors unprepared due to lack of communication during booking. Nonetheless, when food is provided, it appears to leave diners satisfied, but those planning a stay should confirm meal availability in advance.
Rooms
Guests repeatedly mention the comfort of the beds and the quality of the bedding, with several noting the refreshingly modern bathroom facilities, including good showers and ample amenities. The family rooms receive special praise for their generous size and suitability for those traveling with children. The presence of wooden beams and classic architectural features add unique character to the guest experience, lending a medieval ambiance to the stay.
However, potential improvements such as the need for room updates, better storage solutions, and temperature control are noted in some reviews. Noise from nearby train tracks or roads can be a concern in certain rooms. Despite these minor drawbacks, the attentive staff, excellent breakfast offerings, and the building’s historic charm contribute to an overall pleasant and memorable stay. The hotel stands out for its warmth and character, making it a distinctive choice for travelers seeking both comfort and a taste of history.
Beds
Some reviews pointed out specific issues, such as hard or lumpy pillows, narrow beds, and a hard mattress. There were mentions of beds being too small for two people, which affected the sleeping experience. However, many guests still appreciated the comfort and spaciousness of their accommodations, citing clean and comfortable bed linen as a positive attribute.
Guests often highlighted the comfort of the beds along with the overall room experience—the large and quiet rooms contributing to restful sleep. Despite some drawbacks, most reviews suggest a generally satisfactory experience with the beds, making them a solid aspect of a stay at this hotel.
Cleanliness
Despite some minor criticisms, such as occasional dust or tired furnishings, the overarching sentiment leans towards satisfaction with the hotel's cleanliness standards. The bathrooms, while sometimes noted as needing updates, are generally clean, with some guests pointing out sparkling and spacious facilities. Even though there are mentions of areas needing deeper cleaning, overall, the property impresses with extensive cleanliness and a cozy ambiance, making it a comfortable choice for visitors. The combination of a clean environment and accommodating staff creates a pleasant experience for guests looking to stay in a characterful and well-tended hotel.
Staff
Guests note the consistently friendly nature of the personnel, describing them as courteous, polite, and welcoming. Whether it's assisting with room allocation, providing directions, or simply engaging in pleasant conversation, the staff contribute significantly to a positive atmosphere within the historic setting of the hotel.
Overall, the staff's amiable demeanor and eagerness to assist enhance the guest experience, making the stay at the hotel not only comfortable but memorable. Despite minor inconsistencies in a few interactions, the majority of the reviews convey a strong impression of dedicated and attentive service from the hotel team.
Wi-Fi
A few guests, however, have had positive experiences, noting good to excellent WiFi in their rooms, with the capability to stream HD content without interruptions. Others have found that the WiFi, when available, suffices for general browsing. The hotel offers free WiFi and free parking, adding to the convenience for guests. Overall, while some guests may encounter connectivity issues, there are instances of reliable service, suggesting that WiFi experiences might vary depending on the room's location.
Family
The location is praised for its suitability for family gatherings and get-togethers, offering an ideal setting for those visiting relatives or seeking a mini break with loved ones. Guests often mention the hotel's family-friendly atmosphere and the availability of suitable options for families. The friendly and helpful staff contribute to the welcoming environment, engaging with children and even offering thoughtful touches like packets of crayons and stickers to keep the little ones entertained.
While some guests note the absence of USB charging ports in the large family rooms, the overall experience is favorable, with clean and comfortable accommodations. The hotel's restaurant serves as a pleasant venue for family dinners, adding to the convenience of staying there. This charming establishment seems to be a reliable and well-loved choice for families seeking a combination of comfort, friendly service, and a great location during their travels.
3 Star
For those prioritizing comfort and practicality, guests appreciate the clean and tidy rooms, equipped with necessary amenities. Many reviews point out the comfortable beds and good value for money, making it a popular choice for travelers seeking affordability without compromising on a cozy atmosphere.
The hotel does present some room for improvement, particularly in terms of maintenance. Guests have noted some issues with room cleanliness and the need for refurbishment in certain areas. However, the positive experiences tend to overshadow these concerns, with visitors frequently praising the hotel's unique and cozy feel.
Despite some mixed feedback on pricing and service, the hotel manages to charm with its distinctive character and convenient location. It's a favored spot for guests looking to explore Colchester and beyond, offering both charm and practicality at a fair price.
Business
Accessible
No, Best Western The Rose & Crown Hotel doesn't have any pool.
No, a spa isn't available at Best Western The Rose & Crown Hotel.
No, Best Western The Rose & Crown Hotel doesn't allow dogs.
No, parking facilities aren't available at Best Western The Rose & Crown Hotel.
No, Best Western The Rose & Crown Hotel doesn't have a gym.
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