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Summary of reviewsMarks Tey Hotel in Colchester is widely praised for its strategic and convenient location, offering easy access to Stansted Airport, the A12, Colchester and popular attractions such as Colchester Zoo. Guests appreciate the ample parking and proximity to public transport, making it an ideal choice for both leisure and business travelers. The surrounding area is noted for being quiet, providing a peaceful retreat while remaining well-connected to essential roads and local amenities.
The hotel's breakfast generally receives positive feedback for its hearty and tasty offerings with a variety of hot and cold options, including a well-cooked Full English breakfast. However, some guests noted issues with food temperature and limited choices. Dinner reviews reflected a mix of opinions; many guests enjoyed the bar and restaurant meals and the friendly dining atmosphere, though some encountered long waits and variable food quality.
The rooms at Marks Tey Hotel, especially the recently refurbished ones, are appreciated for their modern, clean and spacious design with comfortable beds and modern amenities. However, a portion of the rooms still require updates and some maintenance issues are noted—particularly in older parts of the hotel.
Cleanliness is another area with mixed reviews. Many guests found their rooms and public areas to be clean and comfortable, but some pointed out specific cleanliness issues, particularly in older or less frequently attended areas.
Staff at the hotel receive mostly positive remarks, frequently described as friendly, helpful and welcoming. The reception team is often praised for their professionalism and efficiency, although there were occasional reports of unwelcoming behavior by some staff members.
Wi-Fi quality varies with decent connectivity reported in some areas of the hotel, but significant issues with reception in the bedrooms. Business travelers, in particular, found the lack of reliable Wi-Fi in rooms to be a drawback.
The gym and leisure facilities offer a basic but satisfactory experience for many guests, though they could benefit from updates and longer opening hours. The pool area has been a highlight for many, enjoying positive remarks for its cleanliness, warmth and relaxing ambiance, despite some inconvenience accessing it and occasional closures.
Marks Tey Hotel caters well to families with its family-friendly atmosphere, adequately sized rooms and a popular indoor pool. However, noise concerns during large events and some facilities' limitations were noted. The hotel also accommodates pets, adding to its appeal for families.
Overall, Delta Hotels by Marriott Colchester impresses with its convenient location, friendly staff and comfortable rooms, making it a suitable option for a wide range of visitors, although there are areas that need attention to enhance the overall guest experience. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes dogs and cats of any size for an additional fee, and provides food and water bowls in the room. This makes it a convenient option for pet owners.
Hotel with Swimming Pool
The hotel features a clean and relaxing swimming pool area, complete with a sauna and steam room. The pool is noted for its warm temperature and good size, appealing to families and offering adult-only sessions.
Indoor Pool
Business Hotel
The Marks Tey Hotel offer a range of meeting and events rooms to accommodate up to 200 delegates. The hotel accommodation offers the ideal choice for business travellers.
Accessible Hotel
This hotel offers comprehensive accessibility features, including accessible on-site parking with van accessibility, elevators, and accessible routes to all public areas such as the pool, fitness center, main entrance, meeting spaces, and restaurants. Guest rooms feature adjustable height hand-held shower wands, bathtub seats, closed caption TVs, lever handles on doors, lowered electrical outlets, and lowered viewports. Hearing accessible rooms and kits are available, and service animals are welcome.
Hotel with Gym
This hotel offers a convenient gym and related leisure facilities. Guests appreciate the availability of fitness and spa areas, making it a solid choice for those looking to stay active.
Hotel with Indoor Pool
Provides a modern and comfortable indoor pool area suitable for both leisure and fitness. The hotel's amenities and service quality complement the pool facilities.
Family Friendly Hotel
Hotel for Yoga
Room Types
Double RoomA private bathroom, flat-screen TV and tea/coffee making facilities are featured in this room.
When travelling with pets, please note that an extra charge of 30 GBP per pet, per night applies. Please note that a maximum of 1 pet is allowed.
Twin RoomThe twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Executive Double RoomA double bed, flat-screen LCD TV and bathrobes are featured in this air-conditioned room.
Executive rooms feature luxury mattress toppers, chocolate, minifridge and complimentary water.
Double Room - Pet Friendly (Charges apply)The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Family RoomProviding free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 2 beds.
Deluxe Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This family room has air conditioning, soundproof walls, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.
Standard Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room offers soundproof walls, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV.
Standard King RoomThe unit has 1 bed.
Standard Room with Two Twin BedsThe unit has 2 beds.
Executive Family Room with Two King BedsThe unit offers 2 beds.
Deluxe Family RoomThe unit has 2 beds.
Executive King RoomThe unit offers 1 bed.
Guest Reviews
6.9
Rated
Location
Marks Tey Hotel in Colchester consistently receives praise for its strategic and convenient location. Guests highlight its proximity to notable areas and amenities, making it an ideal choice for diverse needs. The hotel is conveniently situated near Stansted Airport, the A12 and boasts easy access to Colchester, making it a favorite among business travelers and tourists alike. It’s also noted for being close to popular attractions like Colchester Zoo and various local venues, adding to its appeal for family visits and event attendees.
Many appreciate the ample parking and straightforward access, which simplifies arrivals and departures. The location is also advantageous for those relying on public transport, as it's close to bus stops and the train station.
The surrounding area, described as quiet, provides a peaceful retreat yet remains seamlessly connected to essential roads and local amenities. Guests also found it convenient for accessing nearby business parks and attending local functions, suggesting its versatility for both leisure and work-related stays.
Overall, the Marks Tey Hotel is lauded for its excellent positioning, offering a balance of tranquility and accessibility, catering well to a broad spectrum of visitor needs.
Breakfast
The breakfast experience at Delta Hotels by Marriott Colchester presents a mixed bag of reviews, reflecting a range of opinions from guests. On the positive end, many guests found the breakfast to be excellent, describing it as hearty, tasty and substantial. The selection was often appreciated with a variety of hot and cold options, including pastries, cereal and a self-service buffet setup that some found excellent. Certain standout items like sausages and the Full English breakfast received specific praise with the breakfast overall deemed good, great value for money and well-cooked by numerous reviewers.
However, not all guests were equally satisfied. Issues were noted with the temperature of the food with several guests reporting that their breakfast was lukewarm or cold. The quality of specific breakfast items like fried eggs, scrambled eggs and sausages received mixed reviews and the buffet style was sometimes critiqued for contributing to these temperature issues. Limited choices and a lack of variety were also mentioned with some guests feeling that the breakfast did not justify its cost unless included in the room rate. Organizational aspects such as long wait times, the layout of the breakfast area and the service left something to be desired for some visitors.
In summary, while many guests enjoyed a satisfactory to excellent breakfast with good variety and taste, there are notable criticisms about the temperature organization and value for money that the hotel may need to address.
Dinner
Dinner at the Delta Hotels by Marriott Colchester received mixed feedback from guests. On a positive note, many found the bar food excellent, fantastic and tasty. Meals, whether in the bar or restaurant, often exceeded expectations in quality and were described as superb, lovely and very good. The restaurant impressed some with an excellent three-course evening meal, great value offers and accommodating mid-week menu options. Guests appreciated the lovely, comfortable dining atmosphere and the staff often received praise for their friendliness.
However, several issues were consistently highlighted. The menu was frequently criticized for being limited and not updated and the quality of the food varied significantly. Some diners endured long waits for their meals and reports of cold or poorly prepared dishes were not uncommon. Instances of undercooked chicken, overcooked or tough steak and frozen desserts marred some dining experiences. Some also found the food overpriced and the portions small. The restaurant's uninviting ambiance and slow service further detracted from the dining experience for some guests.
In summary, while the dining experience at Delta Hotels by Marriott Colchester can be very enjoyable, there are notable inconsistencies in service and food quality that guests should be aware of.
Rooms
The rooms at Marks Tey Hotel in Colchester have garnered a wide range of opinions from guests. Many praised the hotel’s recently refurbished rooms, highlighting their modern, clean and spacious design. Guests enjoyed the large bathrooms, often noting the excellent walk-in showers and luxurious touches such as black marble finishes. The updated rooms were described as bright and comfortable with modern furnishings and plenty of floor space. The beds were commonly described as comfortable, contributing to an overall sense of satisfaction with room amenities such as large TVs, tea and coffee facilities and powerful showers.
Despite these positives, some rooms were pointed out as dated and in need of refurbishment. Frequent comments mentioned issues such as old furniture, broken appliances, poor decor and lack of air conditioning. Cleanliness was generally noted as satisfactory, but some reviews mentioned dust and maintenance issues like missing batteries from remotes, broken sink plugs and worn carpets.
Overall, when staying in one of the newly refurbished rooms, guests can expect a high standard of comfort and modern amenities. However, those placed in older parts of the hotel might find the accommodations less satisfactory with dated decor and occasional maintenance challenges.
Beds
The beds at Marks Tey Hotel in Colchester generally receive positive feedback from guests. Many reviews highlight the comfort of the beds with descriptions such as large queen size, super comfy and very comfortable. Guests have repeatedly praised the beds for being comfy and providing a good night's sleep. In several instances, the beds were noted as the best aspect of the stay with some also appreciating the clean bedding and extra pillows provided upon request.
However, there are occasional mentions of inconsistencies. Some guests reported receiving single beds instead of requested doubles and others experienced discomfort due to mattresses dipping in the middle or being overly soft or hard. A few reviews pointed out specific issues like unclean sheets or old, unsupportive mattresses, while others mentioned that the beds were too small or lumpy.
Overall, while a majority of guests found the beds at Marks Tey Hotel to be comfortable and conducive to a good night's sleep, there were a few isolated concerns regarding bed size, firmness and maintenance that the hotel may need to address to ensure a consistently pleasant experience.
Cleanliness
At the Marks Tey Hotel in Colchester, guests have had varied experiences with the cleanliness of the establishment. Many reviews highlight positive aspects, noting bright and clean rooms, spotlessly clean environments and comfortable accommodations. Guests appreciated clean sheets, comfy beds and spacious rooms that contributed to a restful sleep. Public areas such as the dining area and some communal places were also remarked upon for their cleanliness.
However, several reviews revealed shortcomings that blemished the overall experience. Common issues included dusty carpets, dirty curtains, cobwebs and unclean bathrooms. Some guests pointed out that specific areas, including the bar and breakfast room, required more attention to cleanliness. Reports of outdated decor and maintenance issues, such as stained sinks and dirty windows, also surfaced frequently.
Despite these mixed reviews, the hotel's aim for cleanliness was evident, even though the implementation appeared inconsistent. Some rooms and areas were exceptionally well-maintained, while others fell short, emphasizing the need for better coordination and more thorough cleaning practices. In summary, while many guests found their stays clean and comfortable, there is a clear opportunity for the hotel to address the inconsistencies in its cleaning procedures to enhance the overall guest experience.
Staff
The reviews for the staff at Delta Hotels by Marriott Colchester predominantly highlight positive experiences. Guests frequently describe the staff as friendly, helpful and welcoming with many singling out the reception and bar staff for their exceptional service and attentiveness. Words like brilliant, amazing and excellent punctuate the general appreciation for the team’s effort in ensuring a pleasant stay.
Reception staff often received praise for their professionalism, efficiency and accommodating nature. Check-in processes were noted to be smooth and handled with a friendly and professional demeanor. The bar and restaurant staff were described as very good, attentive and sweet, contributing to a hospitable atmosphere.
Though the majority of the reviews are positive, there were occasional mentions of less favorable experiences. A few guests noted instances of unwelcoming or moody staff. Housekeeping’s performance was also mixed with some guests feeling it did not meet expectations.
Despite these occasional lapses, the overall sentiment leans heavily towards a positive staff experience. The friendly and helpful nature of the staff, combined with their dedication to resolving issues efficiently, left a lasting impression on most guests, contributing to a generally welcoming and pleasant environment at the hotel.
Wi-Fi
The Wi-Fi experience at Delta Hotels by Marriott Colchester has received mixed feedback from guests. On the positive side, there is good Wi-Fi reception available throughout the hotel, including free and fast internet with solid connections in some areas. Guests appreciated being able to sit in the closed bar area peacefully with their PCs and some were swapped to upper-floor rooms by accommodating staff to improve connectivity. However, many reviews highlighted significant issues with Wi-Fi reception in the bedrooms with several guests finding it either shockingly poor, slow or entirely non-functional. This lack of reliable Wi-Fi in the rooms made it difficult for business travelers to work efficiently. Additionally, the television setup in the rooms was outdated and problematic with no HDMI or USB ports and inconsistent streaming capabilities. Overall, while some areas of the hotel offer decent Wi-Fi, improvements in bedroom connectivity are necessary.
Gym
The gym at Delta Hotels by Marriott Colchester receives mixed reviews from its guests. Many appreciate the convenience and availability of the gym and related leisure facilities, considering them a solid addition to their stay. Phrases like "good gym facilities available", "gym was great" and "fitness and spa area was good" highlight the positive aspects. Some guests found the gym to be functional, adequate and nicely air-conditioned, which contributed to an enjoyable experience.
However, others noted that the gym could use some maintenance and updates. Descriptions such as "outdated", "scruffy" and "small" were mentioned, indicating room for improvement. Some guests also pointed out issues like the gym being "very grubby", "freezing" or not up to standard and expressed a desire for longer opening hours.
In summary, while the gym at Marks Tey Hotel fulfills its basic function and offers a satisfactory experience for many, there is a clear need for upgrades and better maintenance to enhance the overall guest experience.
Pool
The pool at Delta Hotels by Marriott Colchester has generally received positive feedback from guests. They praised the clean and relaxing ambiance of the swimming pool, sauna and steam room, describing these facilities as great and gorgeous. The pool area itself is noted for being warm and of a good size, making it a major highlight for many visitors. Families and children particularly enjoyed the swimming activities with some guests expressing delight at the adult-only sessions.
However, there are a few areas that could use improvement. Some guests mentioned the inconvenience of having to walk outside and around the hotel to access the pool. Occasional closures and early closing times of the pool seemed to disappoint some visitors. There were also mentions of the need for upgrades and better cleanliness management. Despite these minor issues, many found the pool facilities to be a pleasant bonus during their stay.
Family
Marks Tey Hotel in Colchester is a popular choice among families, particularly those spanning multiple generations. Many reviews highlight its family-friendly atmosphere and the availability of adequately sized family rooms, some with convenient connecting options. The hotel's indoor pool is a standout feature, frequently praised by parents and grandparents alike; children seem to particularly enjoy repeated visits over their stay.
Despite some concerns about room size, the hotel offers adjoining rooms which are handy for families with young kids. For guests visiting with pets, the hotel’s dog-friendly policy is also appreciated.
However, there are some reservations, particularly regarding certain aspects of the facilities and staff accommodating families. Noise from other guests, particularly early in the morning, has been noted as a potential issue. Additionally, during large events such as weddings, the experience for other guests, including families, can be affected.
Nonetheless, for those planning a family getaway, especially those with young children or dogs and looking for a location with an enjoyable pool and the option of family tickets to nearby attractions like the zoo, Marks Tey Hotel presents a comfortable option with specific family-oriented amenities.
Business
Marks Tey Hotel in Colchester is notably geared toward business travelers, providing a range of amenities and services tailored for corporate needs. It is conveniently located near a business park and local business district, making it an ideal choice for those with nearby clients or meetings. The hotel offers efficient, all-day-round service with plenty of parking, which is a significant advantage for busy business appointments.
The business etiquette displayed is satisfactory with fine standards of service that cater well to professional travelers. The staff, noted for being pleasant and efficient, adds to the hotel's overall suitability for business. The hotel features corporate rooms and adequate meeting space for clientele and staff to convene and work, making it appropriate for smaller business meetings and conferences. The business center facilities are also well-received, enhancing the experience for conference attendees.
However, some aspects of the hotel could detract from the experience, such as dated decor and bad wifi that have made work impossible for some. Additionally, the hotel sometimes hosts large events, which can be disruptive if not expected. The restaurant has also been described as disorganized with limited seating, which might not meet everyone's needs.
Despite these drawbacks, for those attending conferences or on business trips, Marks Tey Hotel remains a good option with its convenient location and dedicated business amenities.
Indoor Pool
Delta Hotels by Marriott Colchester offers an indoor swimming pool that guests often find to be a nice addition to their stay. The pool is generally regarded as clean and properly heated, which is appreciated by visitors. Guests enjoy not only the pool but also the availability of additional amenities like the steam room and sauna, although there have been occasional reports of these being out of action.
The indoor pool is particularly suitable for families with some reviews mentioning that it caters well to small children, including organized swimming lessons. Despite being small, the pool is seen as a comfortable spot for relaxation. However, it's worth noting that the pool tends to close early, around 6:30 PM, which might not suit everyone's schedule. Nonetheless, the overall experience of the indoor pool at Marks Tey Hotel is largely positive.
Dog Friendly
Delta Hotels by Marriott Colchester receives positive remarks for its dog-friendly policies and accommodating staff. Guests appreciate the welcoming atmosphere for their pets, noting that dogs are accepted with pleasantness and pets, in general, are welcomed by friendly staff. There are specific areas for dogs within the hotel, ensuring that guests traveling with their furry companions can comfortably stay together. A small charge of £10 is applicable for having dogs in the hotel.
Despite the overall positive feedback, there are a few concerns raised by guests. Some felt that while dogs are allowed, the accommodations were not as pet-friendly as they could be. Additionally, the absence of "Do Not Disturb" signs and reports of other guests smoking weed in rooms were mentioned as detractors. Nonetheless, the hotel's dog-friendly environment, commendable staff and the ability to keep pets close remain strong points appreciated by visitors.
Yes, Delta Hotels by Marriott Colchester has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Delta Hotels by Marriott Colchester.
Yes, Delta Hotels by Marriott Colchester welcomes dogs.
No, parking facilities aren't available at Delta Hotels by Marriott Colchester.
Yes, Delta Hotels by Marriott Colchester has a gym.