Colmar, 27 Rue Kleber48.079002,7.354508(Show on Map)
7.8
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Suites Residences Spa, located in the heart of Colmar, is well-praised for its exceptional geographical position. The central location offers easy access to major attractions and adds to the accommodation's tranquility despite being close to bustling city areas. This, combined with spacious and well-equipped apartments, makes it an ideal choice for visitors looking to explore Colmar.
The breakfast experience is a highlight with guests enjoying fresh pastries and bread from nearby bakeries using vouchers provided by the accommodation. Additional treats such as small bottles of wine, snacks and unlimited coffee and tea further enhance guests' satisfaction. The dinner experience includes access to local wines and ample dining options around the hotel, though some guests noted difficulties securing reservations in town.
The rooms receive high praise for their elegant, cozy interiors and extensive amenities, including fully functional kitchens and luxurious features like whirlpool bathtubs and spacious balconies. Cleanliness is generally well-received with most guests noting spotless environments, though a few issues with maintenance were mentioned.
The staff is frequently commended for their friendliness, helpfulness and professionalism with particular members like Sandrine receiving specific praise for their attentive service. Communication with staff is smooth and efficient, often adding personal touches to enhance the guest experience.
WiFi quality has mixed reviews with some guests appreciating the fast, well-running service and Netflix availability, while others experienced connectivity issues. Parking solutions are generally praised for their convenience and organization, though some guests found the options pricey.
Electric vehicle owners benefit from fast charging stations and secure parking for e-bikes. Bed comfort receives positive feedback with most guests finding them comfortable, though sofa beds were criticized for being less so.
Luxurious aspects of the stay, such as newly redesigned apartments and small luxury details, contribute positively to the overall experience, though some discrepancies between expected and actual luxury were noted.
The property is exceptionally dog-friendly, offering dedicated facilities and services that make pets comfortable, including a special dog park and dog-friendly apartments.
Overall, Suites Residences Spa provides a delightful and comfortable stay with its prime location, well-furnished apartments and attentive staff, making it a highly recommended destination in Colmar.
Categories
Luxury
Listed as an apartment property with spa facilities, providing a luxurious stay with added wellness amenities.
EV charging stations
Dog Friendly
Parking
EV charging stations
Room Types
Apartment with Spa 1The hot tub is a top feature of this apartment. Boasting a private entrance, this apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with city views, this apartment also features a tea and coffee maker and a flat-screen TV with streaming services. The unit has 2 beds.
Apartment with Spa 2The hot tub is a top feature of this apartment. Boasting a private entrance, this apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a tea and coffee maker, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit has 2 beds.
Apartment with Spa 3This apartment's special feature is the hot tub. Featuring a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a tea and coffee maker, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit offers 1 bed.
Apartment with Spa 4This apartment provides a hot tub. Featuring a private entrance, this apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a tea and coffee maker, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit offers 2 beds.
Deluxe Apartment without SpaFeaturing a private entrance, this apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a tea and coffee maker, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit offers 2 beds.
About Suites Residences Spa
Registry or License or Notification Number: 68066000597CE, 68066000598D4, 68066000599DA, 680660006008B, 6806600093155
Guest Reviews
7.8
Good
Review Summaries
Location
Located in the heart of Colmar, "Suites Residences Spa" boasts an exceptional geographical position that receives high praises from its guests. Its proximity to the city center and old town ensures that all major attractions, including the charming Christmas markets and historic sites, are within a short walking distance. The central location also offers easy access to a variety of cafes, restaurants and shops, making it convenient for visitors to explore the vibrant local scene. Many reviews highlight the peace and quiet of the area despite its centrality, adding to the overall appeal of the accommodation. The combination of a superb location with spacious and well-equipped apartments makes this a top choice for those wishing to experience the best of Colmar.
Breakfast
The breakfast experience at Suites Residences Spa is a highlight for many guests. The unique arrangement involves guests picking up fresh pastries, bread, croissants and baguettes from nearby bakeries, which are praised for their quality and taste. This concept is described as fun original and well-organized, as guests can choose what they want to eat using vouchers provided by the accommodation.
The bakeries, located just a short walk from the apartments, offer a wide variety of French breakfast items. Many reviews underscore the appeal of freshly baked goods like warm croissants and freshly baked baguettes. Additionally, basic breakfast items such as butter, jam, tea, coffee and juice are usually available in the rooms, ensuring a comprehensive breakfast experience.
Guests also appreciate the inclusion of thoughtful extras such as a small bottle of wine, snacks, chocolates and unlimited coffee, tea and hot chocolate packs. These extra touches add to the overall positive experience of their stay.
However, while most feedback is positive, a few guests noted that breakfast could sometimes be a bit too light or lacked variety. Despite this, the general consensus is that the breakfast service is a delightful and integral part of the stay at Suites Residences Spa, adding a local and authentic touch to the guest experience.
Dinner
Suites Residences Spa offers a delightful culinary experience, complemented by its prime location in the heart of Colmar. The inclusion of local wine is a charming touch that guests appreciate, often finding a bottle of fresh Alsace wine waiting for them upon arrival. This welcome drink, along with a thoughtfully prepared aperitif complete with biscuits and glasses, sets a hospitable tone.
A standout feature of the stay is the breakfast arrangement. Guests can enjoy a complimentary breakfast by picking up fresh pastries from nearby bakeries. The convenience of choosing from a large selection of breakfast items, such as warm baguettes and bread rolls, makes the mornings memorable. Although some guests note that the pastries are not always fresh, the overall experience remains positive with options like fresh baguettes and other delicious bakery items available.
Dining options around the hotel are ample with numerous restaurants offering a variety of menus to suit different tastes. Despite some guests facing difficulties securing dinner reservations in town, the local dining scene and proximity to pleasant restaurants ensure that most culinary needs are met. For those who prefer to stay in, the apartment kitchens are stocked with coffee and soft drinks and the dining room is described as nice and comfortable.
The hotel also features additional amenities like a Jacuzzi, making it a relaxing haven in a centrally located, beautiful apartment setting. Proximity to sights, program options, including bicycle availability and easy access to bakery treats all contribute to an enjoyable stay.
Rooms
Suites Residences Spa offers a range of well-furnished and spacious apartments that have received high praise for their elegant and cozy interiors. Many guests emphasize the cleanliness and the extensive amenities provided, making it feel like a complete home. The apartments are tastefully decorated, blending modern comforts with charming, vintage elements, creating a warm and inviting atmosphere.
The accommodations are well-equipped with everything needed for a comfortable stay, including fully functional kitchens, large bathrooms and modern television sets. Guests appreciate the thoughtfully curated decorations which include unique, historical items adding to the charm. The spacious layouts often feature separate living rooms and bedrooms, making these apartments suitable for families as well as couples seeking a romantic getaway.
Enjoyment is further enhanced by additional luxurious features such as whirlpool bathtubs and spacious balconies that provide a delightful space to relax. The central location is another significant advantage, offering easy access to the city's main attractions while still maintaining a peaceful and quiet environment.
Despite a few minor issues like non-soundproof rooms and the occasional malfunctioning fixture, the overall guest experience is overwhelmingly positive. The friendly and helpful hosts, combined with the impeccable cleanliness and the well-thought-out décor, make Suites Residences Spa a highly recommended destination for a pleasant and comfortable stay.
Beds
At the Suites Residences Spa, the focus on bed comfort receives a mix of feedback. Guests frequently commend the establishment for its comfortable, clean and welcoming beds, often highlighting their restful nights in very comfortable or even super comfortable beds. Many express appreciation for the quality bedding and spacious, well-prepared bedrooms. However, some find the mattresses too soft, leading to a less than ideal sleep experience.
The sofa beds are repeatedly criticized as uncomfortable and noisy with some guests mentioning creaking issues and an impeding bar under the legs of the fold-out bed. Despite these occasional complaints, the overwhelming sentiment is that the main beds offer a significant level of comfort and coziness, contributing positively to the overall stay.
Cleanliness
Suites Residences Spa receives a mix of reactions regarding its cleanliness, showing a substantial number of positive opinions interspersed with critical remarks. The majority of guests note that their apartments were very clean, mentioning spotless environments and well-kept homes. The decor also received appreciation for being clean and cozy, nicely decorated and stylish. Many are content with the cleanliness of the rooms, describing the accommodation as pleasant and comfortable with modern and functional amenities. Additionally, several guests noted the thorough cleaning practices, emphasizing fully cleaned spaces and attentive cleaning staff.
However, a smaller portion of reviews mention lapses in cleanliness. Areas of concern include mold on ceilings, dirty bathtubs and kitchen equipment that wasn't up to standard. Issues such as dust, musty smelling towels and the occasional malfunctioning or neglected cleaning tasks were highlighted. Some guests experienced specific cleanliness problems, like fish-smelling ice in the freezer, sewer odors and dirty spa facilities. These reviews indicate that while a majority of guests were pleased with the accommodation's cleanliness, there are areas that could benefit from more consistent maintenance and hygiene practices to ensure a uniformly positive experience.
Staff
The staff at Suites Residences Spa consistently receive high praise from guests, highlighted by their exceptional friendliness, helpfulness and professionalism. Various members of the team, including Sandrine, Johan, Wilfrid and Valérie, were frequently mentioned for their attentive and thoughtful service. Sandrine, in particular, was noted for her warm welcome and meticulous attention to detail. Guests appreciated the clear and efficient communication both before and during their stay, which often included personal touches like welcome gifts and early check-ins. The staff's ability to provide good advice and respond quickly to queries was consistently emphasized. Overall, the welcoming and caring nature of the team significantly contributed to the guests’ positive experiences at the hotel.
Wi-Fi
Suites Residences Spa offers an array of amenities, but guests express mixed feelings about the quality of the WiFi. On the positive side, several guests appreciated the good, well-running and fast WiFi, highlighting its high-speed performance. They also valued the inclusion of Netflix, which added an enjoyable entertainment option to their stay. Communication with the hotel staff was frequently noted as excellent, often conducted smoothly via WhatsApp and text messages with the staff being described as supportive and courteous.
However, not all experiences were up to par. Some guests reported encountering issues with the internet, such as slow speeds, poor or unreliable connections and even instances where the WiFi did not work at all. Problems with the television frequently losing its connection also detracted from the convenience of Netflix availability. In a few cases, guests found incorrect WiFi passwords, bugs affecting the signal and limited bandwidth contributing to their frustration.
Overall, while many guests had positive interactions with both the WiFi and the included Netflix service, there is a notable disparity in experience with some expressing significant dissatisfaction with the internet reliability and connectivity.
Parking
Guests at Suites Residences Spa have shared a variety of experiences regarding the hotel's parking options. The majority describe accessible and convenient parking solutions with several positive remarks highlighting the proximity to the accommodation. Many guests found the underground parking to be a real convenience, stating it was well-organized and secure. There are several parking garages located just a few minutes' walk from the apartments, making it relatively straightforward for visitors to park their vehicles.
The hotel has established partnerships with premium parking garages, allowing guests to rent parking spots for approximately €20 a day. This arrangement was generally appreciated for its ease of use and simplicity with some guests mentioning the benefit of not having to pay each time they leave and return. Additionally, the availability of parking cards and straightforward arrangements were noted positively.
However, there are some drawbacks highlighted in the reviews. A few guests felt that the parking options were pricey and occasionally inconvenient due to the distance from the hotel. The price of €20 per day was considered expensive by some and certain reviewers mentioned a bit of confusion regarding parking instructions and the initial access to parking passes. Despite these small issues, the overall sentiment suggests that parking at Suites Residences Spa is manageable with several good options available.
EV charging stations
Suites Residences Spa offers essential amenities for electric vehicle owners. Guests have access to fast charging stations for electric cars and a secure parking garage for e-bikes. The facility includes spacious new electric vehicle chargers. There is also a parking ticket option for €20, which includes free 11kWh charging for electric cars. While some reviews mentioned a lack of spare availability, the overall feedback highlights the efficient and convenient charging solutions available at the hotel.
Luxury
Suites Residences Spa offers an experience with several standout features and amenities. Guests have consistently highlighted the apartments' comfort, spaciousness and ideal location. The newly redesigned apartments combine convenience and beautiful decoration, making them an excellent choice for a romantic or luxurious retreat. The exquisite furnishing and clean, stylish interiors receive much appreciation, contributing to the overall sense of high-quality living.
Guests especially enjoy the small luxury details, such as the spa bathtub great for relaxing and the balneotherapy bath. The presence of a well-furnished lounge area and a detailed balcony decoration adds to the charm. The great location within a renovated district and the ideal positioning in the city center are additional perks.
However, some guests reported discrepancies between their expectations of luxury and their actual experience. While some elements, such as cleanliness, beautiful decor and quality breakfast, are lauded, a few visitors found the facilities and services to fall short of the five-star promise. Issues such as lack of air conditioning and a felt absence of a true 'VIP' experience somewhat tarnished their stay.
In summary, while Suites Residences Spa offers many luxurious aspects that could facilitate a delightful and comfortable stay, certain expectations of a high-end, hotel-like experience might not be fully met.
Dog Friendly
Suites Residences Spa is highly regarded for its exceptional dog-friendly facilities and services. Guests appreciate the dedicated attention to making pets comfortable with the availability of dog beds and dog food provided. The property includes a dog-friendly apartment and has a special dog park on location, offering a safe and enjoyable area for dogs to play.
Travelers with pets note the welcoming atmosphere, where pets are allowed and well catered to, reflecting the property's suitability for dogs. The surrounding area is also dog friendly, enhancing the overall experience for pet owners.
However, it is noted that the floor can be cold and noisy, which might be an inconvenience for some dog owners. Despite this minor drawback, guests feel that everything else is perfect for a stay with their furry companions.
Additionally, the convenience of having bikes parked in a closed courtyard adds to the pet-friendly experience, allowing owners to secure their bikes while attending to their pets. Overall, Suites Residences Spa successfully ensures that both pets and their owners enjoy a pleasant and accommodating stay.
FAQ
No, Suites Residences Spa doesn't have any pool.
No, a spa isn't available at Suites Residences Spa.
Yes, Suites Residences Spa welcomes dogs.
Yes, parking facilities are available at Suites Residences Spa.
