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Summary of reviewsThe Best Western Port Columbus consistently receives favorable reviews, particularly for its strategic location, making it an ideal choice for both leisure and business travelers. Its proximity to key attractions like downtown Columbus, Ohio State University stadium, and the airport offers guests seamless accessibility, further enhanced by a complimentary shuttle service. The hotel's serene neighborhood, complete with dining options, adds to its allure.
Guests frequently praise the breakfast offerings, noting the wide variety of hot and cold selections and the attentive service provided by staff members like Ms. Crystal and Schnell. Although there were occasional issues with supply and temperature, most guests felt the breakfast was a valued bonus during their stay.
Room quality is another highlight, with many guests appreciating the cleanliness, comfort, and amenities such as mini fridges and coffee makers. While some experienced issues with bed firmness and room space, overall satisfaction with room offerings and staff courtesy is high. The hotel’s convenient location further enhances the guest experience.
Cleanliness receives mixed feedback; however, the majority of reviews comment positively on the hotel's neat, tidy environment and excellent housekeeping service. The staff at Best Western Port Columbus are consistently commended for their friendliness and dedication, contributing to an enjoyable and seamless guest experience.
The hotel’s indoor pool is a well-regarded feature for families seeking leisure, with its inviting atmosphere and clean conditions. The option to upgrade to rooms with jacuzzi tubs adds an extra layer of relaxation. Although some guests noted occasional safety and crowding concerns, the pool facility remains a favored aspect of the hotel.
Overall, the Best Western Port Columbus is recognized for its advantageous location, accommodating staff, and satisfying amenities, making it a compelling choice for visitors to Columbus. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King Room with Sofa Bed - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Queen Room with Two Queen Beds - Pet Friendly Room/Non SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
King Room with One King Bed and Bath Tub - Mobility Accessible/Non-SmokingThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
King Room with One King Bed and Roll-In Shower - Mobility Accessible/Non-SmokingThis double room features air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.
King Room with Spa Bath - Mobility Accessible/Non-SmokingThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Guest Reviews
6.1
Rated
Location
Nestled in a perfect spot for both leisure and business travelers, the Best Western Port Columbus stands out due to its highly strategic location. Within easy reach of downtown Columbus, guests find themselves ideally situated to explore the city's vibrant attractions while enjoying a serene neighborhood setting. The hotel is also conveniently close to the Ohio State University stadium, making it a favored choice for those attending events. Its proximity to major highways ensures smooth travel to various city hotspots, shopping centers, and dining venues, adding to its allure.
Travelers catching early flights will appreciate the short drive to the airport, a feature that elevates the hotel's practicality. The availability of a complimentary shuttle service further enhances accessibility, providing seamless connections to key areas like the Easton Center and the airport. Guests consistently highlight the location's convenience, as it provides straightforward access to necessary amenities and destinations. The quiet neighborhood, littered with fast-food options, only adds to the hotel's appeal, making it a prime choice for those visiting Columbus.
Breakfast
Guests at the Best Western Port Columbus had a predominantly positive experience with the hotel's breakfast offerings, which were often described as good, filling, and well-stocked. A wide range of hot and cold selections provided ample choices, with particular mentions of diverse and delicious options such as uniquely flavored eggs and bacon. The breakfast service was consistently praised for its warm, welcoming environment, largely due to the helpful and polite staff, including standout employees like Ms. Crystal and Schnell. Despite a few instances where the breakfast ran out quickly or was noted as cold and overcooked, many guests appreciated the complimentary meal as a valued bonus to their stay. Overall, the breakfast at Best Western Port Columbus often left a lasting, favorable impression with its variety and quality, complemented by attentive service.
Rooms
Best Western Port Columbus receives praise for consistently clean and comfortable rooms, which many guests appreciate. The hotel rooms offer useful amenities such as mini fridges and coffee makers, enhancing the overall guest experience. Several reviews highlight that the rooms are spacious, although some mention they could feel a bit cramped given the room size. Many guests found the beds to be comfortable, while others noted that they were uncomfortably firm. The hotel’s jacuzzi tubs were popular among visitors, though a few guests reported them not being thoroughly cleaned. Accessibility appears mixed, with some rooms equipped with facilities like handicap showers but having bathrooms that may not fully accommodate individuals in wheelchairs. While there were occasional mentions of cleanliness issues upon arrival, the majority of guest experiences were positive, with many expressing satisfaction with the room quality, conducive atmosphere, and courteous staff. The hotel's location also adds to its appeal, providing a nice area for guests to explore during their stay.
Beds
Travelers seeking a restful stay at Best Western Port Columbus will find mixed opinions on the comfort of its beds. Many guests praise the beds for their comfort, highlighting the clean and well-maintained appearance. Several visitors express satisfaction with the bed's conditions, noting they are comfy and perfect for a night of sleep, complete with clean bedding and pillows. While not luxurious, the beds are generally deemed to provide a satisfactory level of comfort.
However, some guests mention issues with firmness, with descriptions ranging from little stiff to rock solid, impacting the quality of sleep for a few visitors. Reports of mattresses having uncomfortable elements like springs felt beneath are noted, though they are not universal. Despite these concerns, a majority of the feedback depicts a favorable experience with beds that meet basic expectations of comfort and cleanliness.
Cleanliness
The Best Western Port Columbus has received a mix of feedback regarding its cleanliness, with many guests praising the hotel for its neat and tidy environment. Several reviewers commented positively on the cleanliness of the rooms, noting that they were well maintained, comfortable, and equipped with all necessary amenities. Guests appreciated the overall cleanliness and upkeep of the property, often describing it as very clean, quiet, and well decorated.
The hotel's proximity to Ohio State Hospital East was highlighted as a benefit, and travelers also noted its convenient location for visiting the Ohio State Buckeyes. Many guests enjoyed a clean and peaceful stay, with excellent housekeeping services contributing to their satisfaction.
Despite several positive remarks, there were instances where guests encountered issues such as unpleasant odors, unclean areas, and unprofessional conduct from staff, indicating that experiences can vary. However, the majority of reviewers seemed to appreciate the cleanliness and upkeep of the hotel, suggesting that attention to these details is a notable strength of the Best Western Port Columbus.
Staff
The staff at Best Western Port Columbus consistently deliver an extraordinary guest experience, underpinned by their remarkable friendliness and eagerness to accommodate visitors' needs. From check-in to check-out, guests are welcomed by a team described as incredibly helpful, attentive, and polite, often going above and beyond to ensure a comfortable stay. Whether it’s the swift and life-saving response from a staff member or the kindness of the room cleaning crew, there is a noteworthy dedication to providing excellent service. The management, including figures like manager Roger, ensures that every guest interaction is smooth and welcoming. While there are rare mentions of less-than-perfect experiences, these seem to be far outnumbered by the consistent commendations for the staff's welcoming demeanor. Overall, the staff's warmth and professional service leave a lasting impression on guests, many of whom express intentions to return.
Pool
The Best Western Port Columbus offers a pleasant indoor pool experience that many guests appreciate. The pool is well-regarded for its cleanliness and suitability for families, providing a nice environment for children to enjoy and have fun. Described as a lovely feature of the hotel, the indoor pool is both pretty and inviting, making it a comfortable place to unwind. While some guests experienced overcrowding, others praised the pool for its warmth and depth, which ranges between 3 to 5 feet, making it accessible for various swimming preferences.
Additionally, the guest accommodation featuring a jacuzzi has been highlighted as an exceptional upgrade option, with several visitors finding it worth the additional cost. The jacuzzi rooms are often described as amazing, offering a relaxing experience that complements the overall stay. The presence of a hot tub along with the pool adds to the leisure experience, ensuring guests have multiple ways to relax and unwind.
Despite occasional remarks about safety and temperature preferences, the pool facility remains a noteworthy aspect of the hotel, contributing positively to the overall guest experience. Guests frequently mention enjoying the swimming area, and it continues to be a favored feature among those staying at the Best Western Port Columbus.
Yes, Best Western Port Columbus has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Port Columbus.
Yes, Best Western Port Columbus welcomes dogs.
Yes, parking facilities are available at Best Western Port Columbus.