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Summary of reviewsThe Holiday Inn Express - Columbus Downtown by IHG is highly regarded for its excellent location, modern amenities, and exceptional service, making it an ideal choice for visitors to Columbus. Situated in the vibrant German Village area, guests enjoy easy access to downtown attractions, restaurants, and boutiques, offering both leisure and business travelers a convenient and walkable setting. The hotel's breakfast receives high praise, with guests appreciating the wide variety of delicious and healthy options that exceed expectations. The complimentary breakfast is a notable highlight, considered one of the best aspects of the stay.
Rooms are consistently praised for their cleanliness, spaciousness, and comfort. Updated and modern, the rooms feature exceptionally comfortable beds, enhancing the restful experience. The hotel's cleanliness standards are widely commended, with well-maintained indoor and outdoor areas contributing to a welcoming environment. The friendly and attentive staff, including standout individuals like Leanna Cooper and Lawrence, ensure guests feel valued and cared for, providing exceptional service from check-in to check-out.
Additional amenities such as the outdoor pool add to the hotel’s appeal, offering a clean and relaxing spot for guests. The parking situation is generally seen as convenient, though some guests note areas for improvement, such as expanding space and signage. However, the reasonable parking costs and accessibility contribute positively to guests' overall experience.
Overall, the combination of a strategic location, superb breakfast, comfortable accommodations, and outstanding staff makes the Holiday Inn Express - Columbus Downtown by IHG a highly recommended choice for anyone visiting the area. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Offers convenient access to downtown Columbus attractions and nightlife. Provides a comfortable stay with easy access to dining and entertainment.
Hotel with Outdoor Pool
This hotel is confirmed to have an outdoor pool, providing a convenient swimming amenity in a central downtown location.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
Standard RoomThe spacious double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath. This double room offers a flat-screen TV. The unit offers 1 bed.
Standard Room with Two Queen BedsThe spacious double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath. This double room offers a flat-screen TV. The unit offers 2 beds.
Standard King RoomThe spacious double room offers air conditioning, an electric kettle, as well as a private bathroom boasting a bath. This double room features a flat-screen TV. The unit has 2 beds.
Standard Queen Room with Two Queen Beds and Pool ViewThe spacious double room provides air conditioning and an electric kettle, as well as a private bathroom featuring a bath. This double room features a flat-screen TV. The unit offers 2 beds.
King Room with Hearing Accessible Roll In Shower - Non-SmokingThe spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This double room offers a flat-screen TV. The unit has 2 beds.
Standard King Room with Pool ViewThe spacious double room features air conditioning and an electric kettle, as well as a private bathroom boasting a bath. This double room offers a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in the vibrant environs of German Village, the Holiday Inn Express - Columbus Downtown by IHG offers an exceptional location for visitors seeking to explore Columbus. The hotel stands out with its proximity to numerous attractions, providing easy access to both downtown Columbus and the charming German Village. Guests appreciate the walkable nature of the area, with many restaurants, bars, and eclectic boutiques just a stone's throw away. Its location near the Nationwide Arena, Greater Columbus Convention Center, and Brewery District makes it a convenient choice for both leisure and business travelers. The hotel's strategic setting allows guests to enjoy local highlights with ease, including the bustling High Street nightlife and dining. The combination of comfort, cleanliness, and a convenient locale makes it an excellent choice for those eager to explore Columbus at their leisure.
Breakfast
The breakfast experience at the Holiday Inn Express - Columbus Downtown by IHG consistently receives high praise from guests. Many reviewers highlight the wide variety of options available, with selections that include turkey sausage, Chobani yogurt, decent bagels, and a robust assortment of omelettes, biscuits, pancakes, and pastries, along with cereals and yogurt. Guests appreciate the delicious and healthy offerings, noting that the breakfast is consistently hot and fresh. The breakfast is not only plentiful but also exceeds expectations compared to offerings at other hotels, making it a key reason for choosing this hotel. The breakfast area is described as very clean, contributing to a pleasant dining experience. Overall, the complimentary breakfast is considered one of the best aspects of the stay, providing excellent value and variety for guests.
Rooms
Holiday Inn Express - Columbus Downtown by IHG provides a consistently satisfying stay experience with its rooms frequently praised for cleanliness, spaciousness, and comfort. The rooms are modern and tastefully updated, providing all necessary amenities for a convenient stay. Guests appreciate the comfortable beds and pillows, with many describing them as conducive to a restful night's sleep. The hotel is extremely clean and well-maintained, further enhancing the guest experience. Although some noted minor issues such as an outdated carpet or noise from nearby alleys, the overall impressions are overwhelmingly positive. Situated in a prime location, the hotel offers easy access to local restaurants and breweries, adding to its appeal. The friendly and helpful staff contribute to a welcoming atmosphere, ensuring that guests feel at home during their stay.
Beds
At the Holiday Inn Express - Columbus Downtown by IHG, guests consistently praise the comfort of the beds, which seem to be the highlight of their stay. Travelers report a wonderfully cozy sleep experience, often describing the beds as magical, awesome, and the star of the show. The exceptionally comfy beds contribute to a restful night's sleep, with bedding and pillows frequently noted for their high quality and comfort. Beyond this, many guests appreciate the spacious, clean rooms and the beauty of the shower facilities, enhancing their overall satisfaction. The combination of superb sleep quality and spotless accommodations makes for a memorable visit at this downtown Columbus location.
Cleanliness
The reviews for Holiday Inn Express - Columbus Downtown by IHG reveal a strong consensus on the hotel's cleanliness standards. Guests frequently highlight the hotel's pristine conditions, both indoor and outdoor, describing it as exceptionally clean, spotless, and impeccably maintained. The rooms are praised for being spacious, comfortable, and modern, often described as recently remodeled and upgraded. The common areas, including the lobby and breakfast zone, consistently receive compliments for their cleanliness and overall appearance. Guests also appreciate the diligent daily housekeeping that keeps the rooms fresh and inviting. Some minor cleanliness issues were noted, such as occasional dirty rooms and a need for better bathroom hygiene. However, overall feedback suggests a consistently clean and inviting atmosphere throughout the property, making it a reliable choice for visitors seeking comfortable and tidy accommodations in downtown Columbus.
Staff
The staff at the Holiday Inn Express - Columbus Downtown consistently delivers exceptional service with a friendly and helpful attitude. Guests have praised the front desk team for being efficient and welcoming, ensuring a smooth check-in process. Many reviews highlight specific employees, such as Leanna Cooper and Lawrence, who stand out for their warmth and dedication, making visitors feel valued and cared for. The staff’s courteous demeanor extends beyond the front desk, with housekeeping and breakfast crews also receiving high marks for their kindness. Marilyn, the manager, has been noted for her helpfulness, providing thorough assistance to guests. The team is attentive, offering great tips on local attractions and dining options, contributing to an enjoyable stay. Overall, the staff's pleasant and accommodating approach provides a wonderful experience for guests, adding to the hotel's positive atmosphere.
Pool
The Holiday Inn Express - Columbus Downtown by IHG receives high praise for its outdoor pool, which guests frequently describe as clean and well-maintained. Many reviews highlight the attractiveness of the pool, appreciating its sparkling appearance and warm water temperature, making it a pleasant spot for relaxation. Guests often mention the convenience of accessing the pool, which adds to their positive experiences at the hotel. Even though some find the pool area small, it is still considered lovely and a favored feature. Overall, the outdoor pool stands out as a delightful amenity for enhancing one's stay at this hotel.
Parking
The parking situation at Holiday Inn Express - Columbus Downtown presents a mixed bag, with some notable highlights and a few drawbacks. On the positive side, the hotel offers convenient and safe parking with easy access to downtown locations. Guests appreciate the reasonable parking cost, which is lower compared to many other hotels in the area. There is accessible parking available, and for some, the parking was good and convenient with plenty of space on-site. However, several guests noted that the parking areas are small and can become cramped. Additionally, there is a fee for parking, typically around $12 per night, which some guests found unexpected or excessive, especially if parking in more distant satellite lots. The limited number of spaces and lack of clear signage also posed challenges for some visitors. Despite these issues, the location and parking availability were seen as positives by several guests. Addressing concerns such as the need for loading zones or improving ice clearance in winter could further enhance the parking experience.
Yes, Holiday Inn Express - Columbus Downtown by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Express - Columbus Downtown by IHG.
No, Holiday Inn Express - Columbus Downtown by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express - Columbus Downtown by IHG.
Yes, Holiday Inn Express - Columbus Downtown by IHG has a gym.