Home2 Suites By Hilton Columbus Polaris

Columbus 40.15152800, -82.97478100 , 9101 Lyra Dr. (Show on Map)


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Summary of reviewsHome2 Suites By Hilton Columbus Polaris is highly regarded by guests for offering a blend of convenience, comfort, and exceptional service. The hotel's prime location, near Polaris Mall and the Tangier outlet, provides easy access to numerous shopping and dining venues, making it a perfect hub for both short and extended stays. Its strategic position also ensures excellent connectivity to various city attractions, contributing to a peaceful and relaxing retreat.

Guests frequently commend the hotel for its modern, clean facilities and amiable staff, both of which significantly enhance the overall hospitality experience. The inclusion of amenities such as good parking, a pet-friendly policy, and spacious, well-appointed rooms with kitchenettes cater to a diverse range of visitor needs. The rooms are praised for their cleanliness, comfort, and ample space, making them ideal for families. Guests consistently highlight the comfortable beds and high standard of housekeeping, though a few note a desire for more spacious bathrooms.

The hotel's breakfast service receives high marks for its quality and variety, with many guests enjoying the range of choices available. Although there are occasional comments about item restocking, the breakfast is often seen as a delightful start to the day with friendly staff adding to the experience.

Cleanliness is a standout feature, with the property and its amenities maintaining a pristine condition that guests appreciate. The gym is well-equipped and well-maintained, often exceeding expectations for a hotel workout facility. The indoor pool, while smaller, remains a popular feature for families, despite variable temperatures and occasional maintenance comments.

The staff's friendliness and helpfulness greatly enhance the guest experience, frequently mentioned as going above and beyond to ensure a welcoming environment. This dedication to customer service leaves a lasting positive impression on visitors, reinforcing the hotel's reputation as a welcoming home away from home. Overall, Home2 Suites By Hilton Columbus Polaris offers a notable combination of location, comfort, and service, making it an excellent choice for travelers seeking a comfortable and convenient stay in the Columbus area.
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Categories
3-Star Hotel
This hotel is located in the Polaris area and offers suite-style accommodations. Known for its comfortable rooms and convenient location.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Room Types
King Studio Suite - Non-Smoking The unit has 1 bed.

King Studio Suite - Mobility Access/Non-Smoking The unit offers 1 bed.

King Studio Suite - Hearing Access/Non-Smoking The unit has 1 bed.

One-Bedroom King Suite - Non-Smoking

Queen Studio with Two Queen Beds - Non-Smoking The unit has 2 beds.

Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking The unit has 1 bed.

Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking The unit offers 1 bed.

Guest Reviews
Location
Home2 Suites by Hilton Columbus Polaris boasts a prime location that makes it a compelling choice for travelers exploring the area. Situated near a host of shopping and dining venues, the hotel serves as a convenient hub for guests looking to indulge in retail therapy or savor a variety of culinary experiences. The proximity to Polaris Mall and the Tangier outlet ensures that guests have a plethora of shops and outlets at their doorstep. Just a short drive from various attractions, the hotel offers easy access to entertainment options that cater to families and individuals alike.

The location also benefits from excellent connectivity, with the highway a stone’s throw away, facilitating swift access to different parts of the city. The quiet surroundings add to the appeal, ensuring a peaceful retreat after a day of exploration.

Guests consistently praise the modern, clean facilities and the friendly staff who enhance the overall hospitality experience. The inclusion of amenities such as good parking and dog-friendly policies further caters to the diverse needs of visitors. Overall, Home2 Suites by Hilton Columbus Polaris presents an enticing combination of convenience and comfort, making it an excellent base for both short and extended stays in the Columbus area.

Breakfast
Home2 Suites By Hilton Columbus Polaris offers a breakfast experience that mostly leaves guests satisfied and often delighted. The morning meal receives praise for its superb quality, particularly highlighting the excellent food variety available. Guests appreciate the range of choices provided, catering to various dietary preferences with options like chicken eggs and brioche, and healthy selections. The breakfast area is spacious, and the staff stands out for their exceptional friendliness.

Many visitors have described the breakfast as amazing, excellent, and delicious, with some calling it way more than expected. It's noted that some aspects, such as the availability of different milk options, contribute to the positive experience. The coffee and cold beverages, however, have received mixed reviews, with some guests finding them unappetizing or warm due to a small fridge.

On the downside, there are remarks about the inconsistency in keeping breakfast items fully stocked, and a few visitors expressed that the breakfast could benefit from a broader selection, especially regarding muffins and traditional eggs. Despite these occasional shortcomings, most guests find the breakfast to be a significant perk of their stay at this hotel, enjoying a good start to their day with clean facilities and an accommodating atmosphere.

Rooms
Home2 Suites By Hilton Columbus Polaris frequently impresses with its spacious, clean, and modern rooms that offer a wonderful home away from home experience. Many guests note the exceptional size of the rooms, often describing them as large enough to comfortably accommodate families. The in-room amenities, such as kitchenettes and full-sized kitchens, provide great convenience and are notably well-stocked, enhancing the stay. The beds in these rooms are particularly praised for their comfort, making it easy for guests to enjoy a restful night.

The property itself is commended for its spotlessness inside and out, contributing to the overall sense of cleanliness that guests appreciate. Rooms are consistently described as well-maintained and wonderfully clean, reinforcing the hotel's reputation for attention to detail in housekeeping. Despite a couple of mentions regarding room cleanliness needing improvement, the overwhelming majority of feedback highlights a high standard of tidiness and care.

The hotel is strategically located, offering easy access to various local attractions, which adds to its appeal as a suitable place for travelers. Guests also benefit from friendly, helpful staff, who are regularly noted for their welcoming demeanor. While some mention that the bathrooms could be more spacious, this seems overshadowed by the numerous positive aspects of the room experience. Overall, Home2 Suites By Hilton Columbus Polaris stands out as a fantastic option for guests seeking a comfortable, clean, and well-appointed accommodation with excellent amenities.

Beds
Home2 Suites By Hilton Columbus Polaris receives plenty of praise from guests who appreciate the comfort of the beds. Many reviewers note that the beds are extremely comfortable, contributing to a restful night's sleep. The soft, warm sheets and bedding add an extra level of coziness, with some guests describing the experience as akin to sleeping on a cloud. Even the sofa bed garners positive comments for its surprising comfort, offering a pleasant sleep experience for additional guests. Though a few mention beds could be firmer than personal preference, the overall consensus highlights the beds as a major comfort point, complemented by clean and spacious rooms. While one guest found the location a bit distant from the highway, the stay inside the hotel was marked by remarkable comfort and cleanliness, making it a favorable choice for travelers.

Cleanliness
Home2 Suites By Hilton Columbus Polaris has garnered high praise for its exceptional cleanliness, making it a top choice for those seeking a pristine and inviting stay. Guests consistently note that the hotel is not only very clean but also well-maintained, with attention to detail evident in the tidy common areas and updated decor. The rooms offer a comfortable and homely atmosphere, often described as spacious and spotless, providing a true home away from home. Visitors appreciate the well-organized and welcoming environment, complemented by a friendly and helpful staff. Additionally, the property boasts convenient proximity to food, entertainment, and vital amenities, which enhances its appeal. Whether enjoying the clean pool and fitness center or taking advantage of the pet-friendly policy, guests find the hotel both comfortable and convenient. Overall, Home2 Suites By Hilton Columbus Polaris stands out for its dedication to cleanliness and comfort, ensuring a pleasant stay for all.

Staff
The reviews for Home2 Suites By Hilton Columbus Polaris emphasize an exceptionally positive experience with the hotel's staff. Guests consistently praised the team for being super friendly and helpful, often going above and beyond typical expectations to ensure a welcoming atmosphere. The professionalism and attentiveness of the staff are frequently highlighted, as is their willingness to accommodate guests' needs and make them feel truly valued. Many comment on the courteous and caring nature of the employees, with specific mention of the front desk staff being notably cheerful and efficient in service. Whether it was the morning staff or management during the afternoon and evening, the staff's kindness and eagerness to assist left a lasting impression on visitors, enhancing their overall stay at the hotel. While one review mentioned a less friendly housekeeper, the overwhelmingly positive feedback attests to the hotel’s commitment to excellent customer service. Overall, the staff's dedication to making guests feel at home is evidently a standout feature of this hotel.

Gym
The gym at Home2 Suites By Hilton Columbus Polaris receives high praise from guests for its cleanliness and quality. Described as a nice and well-appointed workout space, the gym features a weight room with numerous ways to exercise, exceeding many visitors' expectations for a hotel facility. While assistance with equipment may not always be available, the overall experience is considered one of the best compared to other hotel gyms. Additionally, guests recommend exploring nearby fitness options like the Westerville Community Rec Center. Overall, the gym and the accompanying pool provide impressive amenities for guests seeking a reliable workout during their stay.

Pool
The indoor pool at Home2 Suites By Hilton Columbus Polaris offers a mixed experience, with many guests appreciating its warmth and cleanliness, making it a great spot for families with children. The pool's temperature seems to vary, with reports indicating everything from pleasantly warm to uncomfortably cold, sometimes even described as freezing. Despite this inconsistency, many guests still find it a fitting amenity for kids to enjoy.

Issues with pool maintenance and chemical levels have been mentioned, though the overall cleanliness receives positive notes. While the pool area itself isn't spacious, it fulfills its role as a comforting retreat for young swimmers. A lack of towels occasionally poses a challenge, but the staff's prompt service helps mitigate this inconvenience, ensuring a more satisfactory visit.

Notably, the pool's availability is a significant draw for many guests, despite fluctuations in temperature. Although small, the pool remains an essential amenity contributing to the overall family-friendly atmosphere of the hotel.


Yes, Home2 Suites By Hilton Columbus Polaris has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Home2 Suites By Hilton Columbus Polaris.

Yes, Home2 Suites By Hilton Columbus Polaris welcomes dogs.

No, parking facilities aren't available at Home2 Suites By Hilton Columbus Polaris.

Yes, Home2 Suites By Hilton Columbus Polaris has a gym.

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