Hotel Diego de Almagro Lomas Verdes
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Summary of reviewsHotel Diego de Almagro Lomas Verdes receives generally positive reviews across various categories, highlighting numerous strengths as well as areas needing improvement. The location of the hotel is praised for its convenience in accessing key points like the airport and shopping centers, such as the Trébol mall, offering a tranquil environment ideal for rest and relaxation. Clean and well-maintained premises contribute to an overall positive experience. However, the access roads pose significant challenges due to poor maintenance and confusing signage, making it less practical for exploring the city without a car.
Guests have mixed opinions about breakfast, though many describe it as very good, varied, hearty and accompanied by friendly, attentive service. Some criticisms include processed juices, cold eggs and repeated offerings, but generally, breakfast leaves a satisfying impression. Dinner experiences are varied; while some guests enjoy delicious and cozy meals with excellent service, others find the menu limited, plain and inconsistently prepared. Service issues and high prices also arise as points of dissatisfaction.
The rooms at the hotel are spacious, clean and comfortable, appreciated by guests for their suitability for both relaxation and work. However, noise from external sources and the need for maintenance in some areas are mentioned. Cleanliness standards are typically high with well-kept rooms and common areas, though some isolated issues like dirty carpets and maintenance lapses in certain areas do exist.
The staff at Hotel Diego de Almagro Lomas Verdes receive widespread acclaim for their friendly and attentive demeanor, enhancing the overall guest experience significantly. The staff's proactive and kind service especially stands out, despite occasional reports of indifferent service.
The WiFi service at the hotel receives predominantly negative feedback with many guests experiencing poor and unreliable connectivity, hampering work and leisure activities. The gym, while equipped with basic machines, falls short in variety and maintenance and often lacks essential equipment. The indoor heated pool is mostly a well-received feature, considered clean and relaxing, though some guests note cleanliness issues and occasional maintenance closures.
Parking is generally well-appreciated for being secure and free, though some safety and maintenance concerns are noted, especially regarding poor lighting and wet spots. The beds are generally considered comfortable with many finding them spacious and soft. However, there are occasional complaints about hardness, age and musty smells, contributing to mixed comfort levels.
Overall, Hotel Diego de Almagro Lomas Verdes offers a commendable four-star experience with its clean and cozy environment, ideal for families. The location, cleanliness and staff service are strong points, although improvements in WiFi, road accessibility, gym maintenance and room updates could further enhance guest satisfaction.
Categories
Guests have mixed opinions about breakfast, though many describe it as very good, varied, hearty and accompanied by friendly, attentive service. Some criticisms include processed juices, cold eggs and repeated offerings, but generally, breakfast leaves a satisfying impression. Dinner experiences are varied; while some guests enjoy delicious and cozy meals with excellent service, others find the menu limited, plain and inconsistently prepared. Service issues and high prices also arise as points of dissatisfaction.
The rooms at the hotel are spacious, clean and comfortable, appreciated by guests for their suitability for both relaxation and work. However, noise from external sources and the need for maintenance in some areas are mentioned. Cleanliness standards are typically high with well-kept rooms and common areas, though some isolated issues like dirty carpets and maintenance lapses in certain areas do exist.
The staff at Hotel Diego de Almagro Lomas Verdes receive widespread acclaim for their friendly and attentive demeanor, enhancing the overall guest experience significantly. The staff's proactive and kind service especially stands out, despite occasional reports of indifferent service.
The WiFi service at the hotel receives predominantly negative feedback with many guests experiencing poor and unreliable connectivity, hampering work and leisure activities. The gym, while equipped with basic machines, falls short in variety and maintenance and often lacks essential equipment. The indoor heated pool is mostly a well-received feature, considered clean and relaxing, though some guests note cleanliness issues and occasional maintenance closures.
Parking is generally well-appreciated for being secure and free, though some safety and maintenance concerns are noted, especially regarding poor lighting and wet spots. The beds are generally considered comfortable with many finding them spacious and soft. However, there are occasional complaints about hardness, age and musty smells, contributing to mixed comfort levels.
Overall, Hotel Diego de Almagro Lomas Verdes offers a commendable four-star experience with its clean and cozy environment, ideal for families. The location, cleanliness and staff service are strong points, although improvements in WiFi, road accessibility, gym maintenance and room updates could further enhance guest satisfaction.
Hotel Taking Steps Towards Sustainability
This hotel implements sustainable practices including reinvesting at least 10% of profits in community and sustainability, educating guests on local culture and ecosystems, using double-glazed windows and LED lighting, and having comprehensive recycling policies. They also avoid single-use plastic bottles, stirrers, and straws.
Hotel with Swimming Pool
Offers a pool facility in a quieter area of Concepción. This provides a more relaxed and secluded swimming experience.
Heated Pool Indoor Pool
Business Hotel
The hotel features a business center and one meeting room with a capacity for up to 220 people. Complimentary in-room WiFi is available for guests.
Hotel with Parking
The hotel provides parking. It is located near the Suractivo and Parque Pedro del Rio Zanartu and also offers an area shuttle for convenient access to nearby destinations.
Accessible Hotel
This hotel offers wheelchair access to common and public areas, provides facilities for disabled guests, and has a lift, ensuring convenient movement throughout the property.
4-Star Hotel
This hotel features a fitness center and a heated pool. It offers rooms with free Wi-Fi and breakfast. It provides a comfortable and well-equipped environment for guests.
Hotel with Indoor Pool
This modern hotel offers a heated indoor pool, providing a comfortable swimming environment regardless of the weather. Additionally, guests have access to a sauna, which complements the pool facilities for a relaxing experience.
Hotel with Heated Pool
Guest Reviews
Hotel Diego de Almagro Lomas Verdes boasts a desirable position that many guests appreciate for its convenience in accessing various key points, including the airport and major avenues, which allows easy movement in any direction without much traffic. The hotel's proximity to shopping centers and the Trébol mall is frequently highlighted, making it a favorable choice for those looking to shop or access urban facilities quickly. It offers a tranquil environment, ideal for rest and relaxation away from the hustle and bustle of the city. Furthermore, the well-maintained premises and clean rooms add to the overall positive experience of staying here.
However, the location presents significant challenges for many visitors. The access roads are described as complicated and poorly maintained with numerous potholes and a lack of proper paving causing inconvenience. Finding the entrance itself can be difficult, as it is somewhat hidden and not well-signposted, which is exacerbated for first-time visitors depending on GPS navigation apps that often mislead. The isolated nature of the hotel means that without a car, getting taxis or Ubers is problematic, as drivers must take long detours to reach the service road leading to the hotel. This results in the hotel feeling quite remote and less practical for those wishing to explore the city center or dine out without extensive travel.
Overall, while the hotel enjoys a peaceful and convenient setting for certain needs, significant improvements in accessibility and better directional signage could enhance the guest experience.
Breakfast at Hotel Diego de Almagro Lomas Verdes receives mixed reviews from guests. While many guests praise the breakfast, describing it as very good, varied, hearty and delicious, others find it lacking in variety and quality. Several reviews highlight the excellent and complete nature of the buffet with fresh fruit and diverse options including tasty pastries. The friendly and attentive staff also receive commendations for their service during breakfast.
However, some guests mention issues such as the inclusion of processed rather than natural juices, cold or overcooked eggs and poor coffee quality. There are also comments about the basic and repetitive nature of the offerings with some expecting a higher standard due to the hotel's overall quality. Despite these occasional criticisms, the majority of reviews paint a positive picture of a satisfying and enjoyable breakfast experience at the hotel.
Hotel Diego de Almagro Lomas Verdes presents a range of experiences when it comes to dining at its restaurant. Many guests have appreciated the quality of the dinners, describing the food as delicious and varied on certain occasions. The restaurant and hotel ambiance have also been described as pleasant and cozy and some reviews highlight the friendliness and attentiveness of the restaurant staff.
However, there are notable areas for improvement. A consistent point of feedback is the limited and basic menu with a lack of variety and often only offering set menus or sandwiches. Several guests mentioned disappointment over the advertised buffet dinner being unavailable and the overall quality of the meals receiving mixed reactions—some found the food plain or poorly prepared. Issues like the presence of flies in the dining area and occasional overcharging have also been raised.
Service has been another pain point with some guests noting poor, slow or rushed service from stressed staff. The food prices have been deemed high by some, which further detracts from the dining experience. The absence of room service and limited drink options also contribute to the less favorable reviews.
In summary, while some guests had positive dining experiences at Hotel Diego de Almagro Lomas Verdes, enjoying delicious dinners and friendly service, the restaurant could benefit from expanding its menu, improving food quality and addressing service issues to enhance the overall guest experience.
Hotel Diego de Almagro Lomas Verdes offers guests spacious and clean rooms providing a comfortable stay. The accommodations are frequently praised for their generous size, comfortable beds and cleanliness. Many guests highlight that the rooms are well-suited for both relaxation and work with well-maintained facilities contributing to a pleasant atmosphere.
Positive remarks often mention the comprehensive and temperature-controlled environment inside the rooms. The common areas and individual spaces are described as clean and inviting. Additionally, the hotel provides a variety of amenities that enhance guest comfort, including ample bedding and room space. The breakfast service also receives commendations for its variety and quality.
However, some reviews indicate areas for improvement. Noise from external sources and adjacent rooms has been a recurring issue, detracting from the otherwise pleasant stay. There are also mentions of maintenance and refurbishment needs, particularly regarding room furnishings and fixtures, such as carpets, air conditioning units and older television sets. A few guests noted specific instances of poor cleaning, unpleasant smells and inadequate room preparation.
Despite these occasional drawbacks, the overall feedback underscores the hotel's strong points: comfortable and spacious rooms, good service and an inviting atmosphere that makes for a satisfactory stay, especially for those visiting Concepción.
Travelers’ experiences with the beds at Hotel Diego de Almagro Lomas Verdes were mixed based on numerous guest reviews. On the positive side, many found the beds to be comfortable, even going as far to describe them as excellent. Guests appreciated the large size of the beds, noting their spaciousness and soft, comfortable bedding. The phrases "very comfortable bed" and "super comfortable bed" appear frequently, suggesting a generally good standard of comfort for many visitors.
However, not all experiences were entirely positive. Some guests reported issues such as the beds being too hard, very old or making excessive noise due to their worn-out condition. This inconsistency also extended to the pillows, which some described as too high and uncomfortable. There were additional mentions of musty smells on bedspreads, which detracted from the overall comfort for a few guests.
Overall, while the beds at Hotel Diego de Almagro Lomas Verdes receive high marks for comfort from a number of guests, there are notable concerns about bed conditions, noise and pillow comfort that potential visitors might want to consider.
Hotel Diego de Almagro Lomas Verdes stands out for its exceptional commitment to cleanliness and comfort, receiving widespread praise from guests. Reviewers frequently highlight the spotless condition of the rooms, bathrooms and various common areas. The general hygiene of the hotel is well-regarded with many applauding the impeccable and consistent cleaning services. Spacious rooms, clean linens and a welcoming smell are noted as significant positive aspects, contributing to a comfortable stay.
However, not all reviews are glowing. Guests have pointed out some issues that detract from the otherwise high cleanliness standards. Concerns about stained and dirty carpets, maintenance lapses in the pool area and the occasional oversight in room cleaning are mentioned. Problems such as a stuck sink stopper, lack of hot water and some dated room features have also been noted. Additionally, the upholstery in the dining area and bathrooms with lingering bad odors received criticism, suggesting areas for improvement.
Despite these occasional shortcomings, the overall feedback remains positive, emphasizing that the hotel delivers on cleanliness and comfort, which are key factors for returning guests. The hotel's continuous effort to maintain hygiene, even during challenging times, stands out, making it a generally reliable choice for travelers who prioritize a clean and comfortable environment.
Hotel Diego de Almagro Lomas Verdes enjoys widespread acclaim for its attentive and friendly staff. The general atmosphere at the hotel is marked by kindness and proactive service, making guests feel welcomed and well-cared for from the moment they arrive. The reception and dining staff are particularly noted for their outstanding service with many reviews highlighting their helpful and polite demeanor.
The facilities and infrastructure receive high marks as well, contributing to a pleasant and comfortable stay. While some guests encountered less attentive or occasionally indifferent staff members, these instances seem to be the exception rather than the rule.
Overall, the staff's willingness to assist and their warm, friendly attitude stand out as key strengths of the hotel, enhancing the overall guest experience.
Guests at Hotel Diego de Almagro Lomas Verdes have expressed a range of opinions about the hotel's WiFi connectivity with a predominant leaning towards dissatisfaction. While some reviews mention that the wifi worked very well or that the internet was good, a significant number of guests encountered issues. Common complaints include a poor and slow WiFi signal, connectivity problems in both rooms and common areas and an inability to participate in important work meetings due to the unreliable connection. Some reviewers noted that the internet does not reach all the rooms and that the signal often dropped or was entirely unavailable. These reviews suggest that, despite a few positive remarks, the hotel’s WiFi service generally requires substantial improvement to meet guest expectations.
Hotel Diego de Almagro Lomas Verdes offers a gym that has received mixed feedback. While it is equipped with some basic cardio machines such as an elliptical and a bike, guests have noted the absence of essential equipment like a treadmill and dumbbells. Moreover, the condition of the existing machines has raised some concerns with mentions of a weight machine that is rusty and malfunctioning and an elliptical that produces an unbearable noise. The lack of maintenance in the gym facilities is a recurrent theme, indicating that this amenity is not well-maintained and possibly underused. Additionally, at times, the gym was not available to guests, either due to maintenance or closures prompted by Covid-19 restrictions. Overall, while the gym provides some basic fitness options, it falls short in terms of variety and upkeep.
Hotel Diego de Almagro Lomas Verdes features an indoor heated pool that receives mostly positive feedback from guests. Many reviewers appreciate the pool as a very attractive element of the hotel, describing it as delicious, relaxing and clean. The heated pool is especially praised for being great and perfect for complete relaxation. Families, in particular, have enjoyed the pool with mentions of children having a lot of fun.
However, there are some areas for improvement. Some guests have noted cleanliness issues with hair and bits of trash floating around and others mentioned the pool water being too hot or having a strange smell. On a few occasions, the pool and sauna were under maintenance or not available, leading to disappointment. Despite these occasional setbacks, most guests found the pool experience enjoyable and a highlight of their stay.
Hotel Diego de Almagro Lomas Verdes offers various parking options, including free underground parking and a spacious, covered vehicle parking area. Guests appreciate the good parking accessibility and the peace of mind provided by the parking security. However, some reviews highlight areas for improvement, particularly noting that the parking lots can be poorly lit and disorganized. There are mentions of wet and puddled underground parking spots that weren't addressed promptly. Overall, while the parking is considered good and comes at no additional charge, there are occasional concerns about safety and maintenance.
Hotel Diego de Almagro Lomas Verdes is generally well-regarded by its guests, offering a commendable four-star experience. Visitors noted that the hotel’s clean and cozy environment fulfills its purpose effectively. It is particularly praised for its excellent service with staff described as attentive, willing, committed and friendly. This makes it an ideal choice for families traveling with children.
The location of the hotel is another positive aspect, being well situated and providing a quiet atmosphere despite the occasional street noise. Guests appreciated the quality-price relationship, even though some mentioned that the hotel equipment could be improved to match the overall level of excellence. The maintenance of facilities could also see upgrades to enhance guest satisfaction further.
While the sound insulation in rooms could be better and the parking lot is somewhat small, the overall experience aligns well with the standards of other Diego de Almagro hotels. This makes Hotel Diego de Almagro Lomas Verdes a solid option for travelers seeking a reliable and pleasant stay.
Located in Concepcion, Hotel Diego de Almagro Lomas Verdes is highly recommended for business travelers. The hotel consistently meets expectations, providing excellent options for business trips and being very good for work or family stays. The facilities are clean and the service, particularly the billing process and corporate interactions, are excellent and efficient. Guests appreciate the good quality accommodation, making it suitable not only for business but also for weekend stays. Additionally, the hotel's accessibility for conferences enhances its appeal for professional engagements. Overall, it offers a good balance of price and quality.
Hotel Diego de Almagro Lomas Verdes offers some accessibility features, including wheelchair access. However, guests have noted that the overall accessibility is complicated. Navigating to the location without a vehicle is challenging, indicating that those relying on public transport or walking may find it difficult. The property is not well-insulated from external noises, which could impact the quality of sleep. While there are some efforts to accommodate guests with disabilities, improvements in accessibility and noise insulation are warranted.
Hotel Diego de Almagro Lomas Verdes offers a heated pool that garners predominantly positive feedback from guests who have stayed there. Many reviewers praise the pool for being clean, relaxing and enjoyable, highlighting it as a wonderful addition to their stay. The pool's temperature, maintained at a comfortable 29°C, is mentioned as particularly pleasing for those looking to unwind. The heated feature is consistently described as a plus, contributing significantly to the guests' relaxation.
Despite some minor issues, such as occasional maintenance downtime and floating debris, the overall sentiment towards the pool is favorable. Guests appreciate the size of the pool, which is sufficient for swimming and the overall cleanliness when operational. The modern facilities surrounding the pool area are also positively noted, further enhancing the guest experience.
In summary, the heated pool at Hotel Diego de Almagro Lomas Verdes is a highlight for many guests, providing a relaxing and enjoyable environment that complements the hotel's other amenities.
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Location
However, the location presents significant challenges for many visitors. The access roads are described as complicated and poorly maintained with numerous potholes and a lack of proper paving causing inconvenience. Finding the entrance itself can be difficult, as it is somewhat hidden and not well-signposted, which is exacerbated for first-time visitors depending on GPS navigation apps that often mislead. The isolated nature of the hotel means that without a car, getting taxis or Ubers is problematic, as drivers must take long detours to reach the service road leading to the hotel. This results in the hotel feeling quite remote and less practical for those wishing to explore the city center or dine out without extensive travel.
Overall, while the hotel enjoys a peaceful and convenient setting for certain needs, significant improvements in accessibility and better directional signage could enhance the guest experience.
Breakfast
However, some guests mention issues such as the inclusion of processed rather than natural juices, cold or overcooked eggs and poor coffee quality. There are also comments about the basic and repetitive nature of the offerings with some expecting a higher standard due to the hotel's overall quality. Despite these occasional criticisms, the majority of reviews paint a positive picture of a satisfying and enjoyable breakfast experience at the hotel.
Dinner
However, there are notable areas for improvement. A consistent point of feedback is the limited and basic menu with a lack of variety and often only offering set menus or sandwiches. Several guests mentioned disappointment over the advertised buffet dinner being unavailable and the overall quality of the meals receiving mixed reactions—some found the food plain or poorly prepared. Issues like the presence of flies in the dining area and occasional overcharging have also been raised.
Service has been another pain point with some guests noting poor, slow or rushed service from stressed staff. The food prices have been deemed high by some, which further detracts from the dining experience. The absence of room service and limited drink options also contribute to the less favorable reviews.
In summary, while some guests had positive dining experiences at Hotel Diego de Almagro Lomas Verdes, enjoying delicious dinners and friendly service, the restaurant could benefit from expanding its menu, improving food quality and addressing service issues to enhance the overall guest experience.
Rooms
Positive remarks often mention the comprehensive and temperature-controlled environment inside the rooms. The common areas and individual spaces are described as clean and inviting. Additionally, the hotel provides a variety of amenities that enhance guest comfort, including ample bedding and room space. The breakfast service also receives commendations for its variety and quality.
However, some reviews indicate areas for improvement. Noise from external sources and adjacent rooms has been a recurring issue, detracting from the otherwise pleasant stay. There are also mentions of maintenance and refurbishment needs, particularly regarding room furnishings and fixtures, such as carpets, air conditioning units and older television sets. A few guests noted specific instances of poor cleaning, unpleasant smells and inadequate room preparation.
Despite these occasional drawbacks, the overall feedback underscores the hotel's strong points: comfortable and spacious rooms, good service and an inviting atmosphere that makes for a satisfactory stay, especially for those visiting Concepción.
Beds
However, not all experiences were entirely positive. Some guests reported issues such as the beds being too hard, very old or making excessive noise due to their worn-out condition. This inconsistency also extended to the pillows, which some described as too high and uncomfortable. There were additional mentions of musty smells on bedspreads, which detracted from the overall comfort for a few guests.
Overall, while the beds at Hotel Diego de Almagro Lomas Verdes receive high marks for comfort from a number of guests, there are notable concerns about bed conditions, noise and pillow comfort that potential visitors might want to consider.
Cleanliness
However, not all reviews are glowing. Guests have pointed out some issues that detract from the otherwise high cleanliness standards. Concerns about stained and dirty carpets, maintenance lapses in the pool area and the occasional oversight in room cleaning are mentioned. Problems such as a stuck sink stopper, lack of hot water and some dated room features have also been noted. Additionally, the upholstery in the dining area and bathrooms with lingering bad odors received criticism, suggesting areas for improvement.
Despite these occasional shortcomings, the overall feedback remains positive, emphasizing that the hotel delivers on cleanliness and comfort, which are key factors for returning guests. The hotel's continuous effort to maintain hygiene, even during challenging times, stands out, making it a generally reliable choice for travelers who prioritize a clean and comfortable environment.
Staff
The facilities and infrastructure receive high marks as well, contributing to a pleasant and comfortable stay. While some guests encountered less attentive or occasionally indifferent staff members, these instances seem to be the exception rather than the rule.
Overall, the staff's willingness to assist and their warm, friendly attitude stand out as key strengths of the hotel, enhancing the overall guest experience.
Wi-Fi
Gym
Pool
However, there are some areas for improvement. Some guests have noted cleanliness issues with hair and bits of trash floating around and others mentioned the pool water being too hot or having a strange smell. On a few occasions, the pool and sauna were under maintenance or not available, leading to disappointment. Despite these occasional setbacks, most guests found the pool experience enjoyable and a highlight of their stay.
Parking
4 Star
The location of the hotel is another positive aspect, being well situated and providing a quiet atmosphere despite the occasional street noise. Guests appreciated the quality-price relationship, even though some mentioned that the hotel equipment could be improved to match the overall level of excellence. The maintenance of facilities could also see upgrades to enhance guest satisfaction further.
While the sound insulation in rooms could be better and the parking lot is somewhat small, the overall experience aligns well with the standards of other Diego de Almagro hotels. This makes Hotel Diego de Almagro Lomas Verdes a solid option for travelers seeking a reliable and pleasant stay.
Business
Accessible
Heated Pool
Despite some minor issues, such as occasional maintenance downtime and floating debris, the overall sentiment towards the pool is favorable. Guests appreciate the size of the pool, which is sufficient for swimming and the overall cleanliness when operational. The modern facilities surrounding the pool area are also positively noted, further enhancing the guest experience.
In summary, the heated pool at Hotel Diego de Almagro Lomas Verdes is a highlight for many guests, providing a relaxing and enjoyable environment that complements the hotel's other amenities.
Yes, Hotel Diego de Almagro Lomas Verdes has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Diego de Almagro Lomas Verdes.
No, Hotel Diego de Almagro Lomas Verdes doesn't allow dogs.
Yes, parking facilities are available at Hotel Diego de Almagro Lomas Verdes.
No, Hotel Diego de Almagro Lomas Verdes doesn't have a gym.
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