The Heritage Hotel, Golf & Conference Center is a great choice for families looking for a fun-filled getaway with plenty of activities for their kids. The hotel offers a lot of fun amenities, including a heated indoor pool with pool noodles for the kids and a ping pong table that their teenagers actively used. Guests also praised the gym attendant, Megan, for being a gem and wonderful to their entire family. While there were some concerns about noise from other school groups, families should not hesitate to book a stay as there is plenty of space in the rooms, which can fit up to 5 people. However, those seeking a peaceful and quiet getaway may want to avoid it as the hotel staff appears to prioritize locals' use of facilities, which may impact availability. Overall, the Heritage Hotel, Golf & Conference Center is a great choice for families looking for a fun and active stay.
The Spa at Norwich Inn is a beautiful and peaceful place to stay, offering a relaxing spa experience. While some areas are in need of updating, the on-site spa provides a calming atmosphere. However, the pool, gym and spa overall could use some improvements. Some guests experienced issues with lockers and toilets in their rooms. The food at Kensington's was disappointing, but still considered passable by some guests. Despite some negative reviews, many guests enjoyed the peaceful ambiance of the Inn. Some guests found the decor outdated and the beds uncomfortable, while others found the place overpriced. Overall, The Spa at Norwich Inn offers a good experience, but could benefit from updates to facilities and services.
The West Lane Inn is a charming and centrally located hotel in Ridgefield that offers guests a comfortable and unforgettable stay. The location is highly praised by guests as it is within walking distance to Main Street and offers ample on-site parking. The hotel provides an extraordinary breakfast that's cooked to order and caters well to gluten-free guests. Guests describe the breakfast as delicious, great and wonderful with a variety of side dishes. The rooms are spacious, beautifully decorated with Victorian-style decor and equipped with new wood floors, plush beds and great bathrooms. The staff is warm, friendly and goes out of their way to help guests. The owners are accommodating and constantly praised for their kindness and helpfulness. Overall, The West Lane Inn is a pleasant getaway offering clean accommodations and exceptional service.
The Surfside Hotel is a comfortable and well-serviced hotel located by the sea. While some guests found the price to be on the high end, others deemed it fair for what they received. The rooms, although older, still provide pleasant sea-side views. The hotel's bar is a nice addition, but some guests were bothered by the noise late into the night. Unfortunately, the food at the Stratford location didn't meet some guests' expectations. Overall, the hotel receives mostly positive reviews and would be a good choice for those looking for a decent stay by the sea.