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Summary of reviewsThe Cleveland Bay Air Motel garners positive reviews across various aspects, making it a favored option for travelers seeking a clean, comfortable and conveniently located stay with exceptional hospitality.
Guests frequently praise the motel's enviable location, which offers close proximity to the RSL, ferry services to North Stradbroke Island, Cleveland town center, shops, cafes and restaurants. The quiet surroundings and minimal traffic provide a peaceful retreat while still being centrally located, making it ideal for relaxation and exploration. Additionally, the ground-floor rooms, onsite parking and a pleasant pool add to the overall convenience and appeal.
The rooms at Cleveland Bay Air Motel are consistently described as clean, well-maintained and of a good size, perfect for overnight or transit stays. Guests appreciate the comfort of the well-ventilated and quiet rooms, particularly noting the comfortable beds that ensure a restful night's sleep. The availability of essential amenities such as tea-making facilities and the option for two beds cater to the practical needs of travelers. While the rooms may not be suited for extended stays, they provide an excellent base for those on the move.
Cleanliness is a standout feature with numerous reviews emphasizing the superb upkeep of the rooms and facilities. Guests repeatedly mention the bright, spacious and spotless environment. Comfort, highlighted by comfortable beds and a well-maintained atmosphere, complements the overall positive experience. The motel's convenient location, ease of parking and helpful staff further enhance its value for money.
The staff at Cleveland Bay Air Motel receive high praise for their exceptional friendliness and accommodating nature. Many guests specifically mention the owners, Kerry and Bronwyn, for their outstanding hospitality. The management team and reception staff are frequently noted for their friendliness, helpfulness and willingness to go above and beyond to ensure a pleasant stay. The presence of a friendly office dog adds a unique touch to the welcoming atmosphere.
Parking at the motel is convenient and ample with guests appreciating the free off-road parking and easy access to ground floor rooms. The combination of great location, clean environment and additional amenities such as laundry facilities and a pool further enhance the motel's appeal.
Comfortable beds are consistently highlighted as a key feature with guests describing them as firm, comfy and supportive. Despite occasional critiques about the beds being old or having uneven mattresses, the overwhelmingly positive feedback on their comfort and cleanliness stands out.
In summary, the Cleveland Bay Air Motel offers a superb combination of cleanliness, comfort, friendly staff and a convenient location, making it a well-recommended choice for travelers looking for practical and pleasant accommodations.
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