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Summary of reviewsHotel San Luca, located in the heart of historic Cortona, offers an exceptional starting point for exploring the town. Its enviable location right at the entrance of the old town means that guests are just steps away from main pedestrian thoroughfares, bustling squares and a variety of restaurants. Many rooms and terraces overlook the picturesque valley, providing breathtaking views that enhance the overall guest experience, whether enjoying breakfast or simply relaxing in the evening. The hotel's strategic position allows for convenient access to key attractions while still offering a peaceful retreat supported by free municipal parking nearby. The cleanliness and friendly, welcoming staff further enhance the charm of staying at this hotel, combining historic ambiance with modern comforts.
Breakfast at Hotel San Luca is highly praised for its variety and quality. Guests enjoy an abundant selection of both sweet and savory options, served in a bright dining room with panoramic windows offering stunning views of the valley and Lake Trasimeno. While some guests have suggested minor improvements, the breakfast experience is generally seen as satisfying and enjoyable, especially with the friendly staff contributing to a pleasant dining atmosphere.
Dining at Hotel San Luca is another highlight with excellent service and delightful local cuisine. Guests commend the fantastic dinners and an adjacent restaurant with a terrace offering picturesque views. Recommendations for nearby dining options like Quanto Basta and Tonino have also been well-received. Despite the absence of a bar, the overall dining experience at and around the hotel is significantly positive.
The rooms at Hotel San Luca present a mix of experiences. Many guests appreciate the clean, comfortable and well-equipped accommodations, particularly those with balconies offering spectacular vistas. The classic decor is noted, though some guests find it outdated and there are mentions of small room sizes and dated furnishings needing renovation. Nevertheless, the comfort and cleanliness of the rooms, along with stunning views, remain strong points.
Cleanliness at Hotel San Luca receives high marks with consistent praise for spotless and well-maintained rooms and public areas. The hotel's attention to detail and dedication to maintaining a clean environment is evident, although some areas in need of modernization do not significantly detract from the overall positive perception of cleanliness.
The staff at Hotel San Luca are exceptional, creating a welcoming and hospitable environment. The team, from reception to breakfast service, is noted for its friendliness, professionalism and readiness to assist with guests' needs. This consistent dedication contributes significantly to a positive and memorable stay.
While the complimentary WiFi has been met with mixed reviews—ranging from decent connectivity to issues with weak signals and frequent outages—the 24-hour reception ensures that assistance is available and problems are often promptly resolved.
Families find Hotel San Luca to be a fantastic choice with amenities like a well-maintained playground and nearby park, spacious family-sized rooms and a personal touch from the family-run establishment. Despite minor inconveniences and some accessibility challenges, the hotel's family-centric environment is highly appreciated.
The beds at Hotel San Luca receive a mix of positive and negative feedback with many guests finding them comfortable and conducive to a good night's sleep, while others note issues such as stiffness or outdated mattresses. Overall, the bedding is viewed favorably for its comfort and cleanliness.
Regarding its four-star classification, guests have expressed that Hotel San Luca falls short of four-star standards, suggesting it aligns more closely with three-star expectations. Despite its positive aspects, such as good views and cleanliness, the outdated rooms and facilities, along with occasional service quality issues, highlight areas for improvement to better meet its advertised rating.
For business travelers, the hotel offers basic amenities like a business center but has faced challenges with invoicing and printing processes, indicating it may not be the most ideal choice for business purposes.
In summary, Hotel San Luca excels with its prime location, stunning views, welcoming atmosphere and exceptional staff, making it a top choice for a delightful and immersive experience in Cortona. Show more
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Family Friendly Hotel
This hotel features a well-maintained playground for children and is located near a park, enhancing its appeal for families. The clean rooms and professional staff, along with family-sized accommodations, make it ideal for family vacations.
Dog Friendly Hotel
This hotel is a pet-friendly option and one of the cheaper ones in Cortona. It offers a convenient location and basic amenities for a comfortable stay with pets.
Hotel near Nightlife Spots
Located in Cortona's historic center, Hotel San Luca is within walking distance of numerous bars and pubs. It offers a comfortable stay with air-conditioned rooms and classic-style decor, ideal for those looking to enjoy the local nightlife.
Business Hotel
This hotel offers room service, a restaurant, a fitness center, and a bar. It also provides child care, laundry services, pet-friendly rooms, free parking, and kids' meals, making it a versatile option for business travelers.
Cheap Hotel
Located in the historic center, it provides good value with comfortable rooms and convenient access to Cortona's attractions. The terrace offers great views.
4-Star Hotel
Hotel San Luca is ideally situated for exploring Cortona, offering great value and a convenient location. The hotel is well-regarded by guests, with many noting it as the perfect place to start exploring Cortona.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Yoga
Room Types
Classic Double or Twin RoomThis stylish room includes air-conditioning, satellite TV, and a minibar.
Classic Triple RoomSpacious room with air-conditioning, satellite TV, and a minibar.
Classic Family RoomLarger quiet room with air-conditioning, satellite TV, and a minibar.
Superior Double or Twin RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views. The unit has 1 bed.
Comfort Double or Twin RoomWith a balcony, this twin/double room features air conditioning, minibar and tile/marble floor.
Deluxe Double or Twin RoomWith a balcony, this twin/double room has a minibar, tile/marble floor and air conditioning.
About Hotel San Luca
License: IT051017A1GRZVCBT5
Guest Reviews
8.4
Very Good
Location
Hotel San Luca boasts an enviable location in the heart of historic Cortona, making it an excellent choice for exploring this charming town. Nestled right at the entrance of the old town, the hotel offers the convenience of being just steps away from Cortona’s main pedestrian thoroughfares, bustling squares and myriad restaurants. Guests are particularly fond of the spectacular views with many rooms and terraces overlooking the picturesque valley, providing a stunning backdrop for breakfast or a relaxing evening.
The hotel's strategic position ensures easy access to key attractions, while still offering a quiet retreat from the hustle and bustle. Free municipal parking is conveniently located nearby, accessible via escalators, making it simple for guests arriving by car. This ideal setting allows for leisurely strolls through the town’s vibrant streets, which are right on the doorstep.
Visitors frequently commend the cleanliness and friendly, welcoming staff, adding to the overall charm of the stay. The combination of a beautiful, historic structure and modern comforts creates a cozy, well-furnished environment that complements the unbeatable central location.
In summary, Hotel San Luca's prime position, breathtaking views and welcoming atmosphere make it a top choice for those wishing to fully immerse themselves in the historic and cultural allure of Cortona.
Breakfast
Hotel San Luca receives high praise for its breakfast offerings with the majority of guests highlighting the variety and quality available. Many reviews describe the breakfast as excellent, abundant and varied with a wide selection of both sweet and savory options to suit different tastes. The dining room itself is often noted for its beautiful and bright setting, featuring panoramic windows that offer stunning views of the valley and Lake Trasimeno, which significantly enhances the dining experience.
Several guests mention the international buffet, citing a mix of typical Italian items like pastries and croissants, complemented by continental choices such as sausage, cheese and muesli. The breakfast room's remarkable views and the overall ambiance appear to be significant factors contributing to the guests' favorable impressions.
While the breakfast generally garners positive feedback, a few guests felt it lacked variety, especially for those staying multiple days. Some also noted that it could be improved to meet 4-star standards and a handful remarked on smaller issues like specific missing items or basic choices.
Despite these minor criticisms, the consensus indicates that Hotel San Luca provides a satisfying and enjoyable breakfast experience, enhanced by a dedicated and friendly staff. The combination of a vast selection of foods and the scenic backdrop makes breakfast at Hotel San Luca a delightful start to the day for most visitors.
Dinner
Hotel San Luca offers a delightful dining experience with its excellent service and delightful local cuisine. Guests consistently praise the fantastic dinners and the superb adjacent restaurant with a terrace, which provides a perfect view of the picturesque landscape. The dining area is particularly celebrated for its friendly and kind staff, enhancing the overall breakfast experience.
In addition to the in-house dining options, visitors have appreciated the excellent restaurant Quanto Basta nearby and have enjoyed great suppers at Tonino. The hotel excels in providing useful recommendations for parking and other dining options, ensuring guests have a pleasant culinary experience.
While one review mentioned an unsatisfactory restaurant, the overwhelming majority of guests have found the dining options to be excellent or fantastic. The lack of a bar to enjoy the view is noted, but this minor shortcoming is outweighed by the positive experiences highlighted by many reviewers. Overall, the dining services in and around Hotel San Luca contribute significantly to the enjoyable stay experienced by guests.
Rooms
Hotel San Luca offers a mixed experience with its rooms according to guest reviews. Many found the rooms to be clean, comfortable and well-equipped with some even enjoying spacious rooms with beautiful views, particularly of the panoramic landscape or Lake Trasimeno. The rooms often feature classic, old-fashioned decor that some guests appreciated, although others felt it contributed to an outdated feel. The superior rooms and those with balconies were particularly praised for their spectacular vistas and additional comforts.
Despite the positive notes, several reviews pointed out areas that need improvement. Numerous guests mentioned that the rooms were smaller than expected with some described as very small or even tiny. Functionality was often noted, but in the context of small bathrooms and dated furnishings which detracted from the overall experience. Common feedback included the need for modernization and renovation to meet the standards of a 4-star hotel. Some rooms suffered from poor views, either facing fire escape stairs or walls and issues with bad smells or noise insulation were also reported.
Overall, while the comfort and cleanliness of the rooms at Hotel San Luca were commended, the recurring themes of small room sizes and outdated furnishings suggest that prospective guests should manage their expectations regarding the hotel's current state. The stunning views and excellent location remain significant draws, especially for those booking superior or deluxe rooms.
Beds
Hotel San Luca's beds have garnered a wide array of opinions from guests, though the consensus leans towards positive feedback. Many visitors have highlighted the beds as being comfortable with numerous mentions of very comfortable and extremely comfortable experiences. The bedding consistently receives praise for being excellent, adding to the overall comfort.
However, there have been some mixed reviews as well. While many guests found the beds to be exceptionally comfortable and functional, others noted issues such as the beds being too stiff, old or comprised of single mattresses put together into a double bed. Some reviews mentioned uncomfortable experiences due to hard or narrow beds and there were occasional complaints about bed bugs and the need for updated mattresses.
Despite a few negative comments, the general sentiment favors the hotel's comfortable bedding and clean rooms, making it a notable consideration for travelers who prioritize a restful night's sleep.
Cleanliness
Nestled in the heart of its locale, Hotel San Luca has garnered high praise for its outstanding cleanliness. Guests consistently highlight the hotel's impeccable standards, describing the rooms and public areas as very clean, spotless and well-maintained. Cleanliness throughout the entire hotel—from rooms to common areas and bathrooms—is frequently lauded, contributing to a comfortable and welcoming environment.
Visitors often mention the fresh and clean linens, reflecting the establishment's attention to detail. Although some areas of the hotel are noted to be a bit dated and in need of modernization, this does not detract significantly from the overall positive perception of cleanliness.
Guests appreciate the hotel's combination of cleanliness with comfort, which extends to the in-room amenities like kettles for herbal teas. The staff's dedication to maintaining a clean environment, even in the face of challenges such as pigeon excrement, has not gone unnoticed.
While there are a few mentions of less-than-perfect conditions or areas that could use more frequent cleaning, these seem to be exceptions rather than the rule. In general, the Hotel San Luca delivers excellent cleanliness, providing a tidy and cozy retreat for its guests.
Staff
Hotel San Luca receives an overwhelming amount of praise for its exceptional staff, creating a welcoming and hospitable environment that guests consistently appreciate. The staff are described as very friendly, professional and incredibly helpful, always going out of their way to assist guests with their needs. From the front desk to the breakfast room, their courtesy, politeness and attentiveness stand out, providing prompt and efficient service with a warm smile.
Receptionists are noted for their kindness and efficiency, ensuring guests feel well-received right from the check-in process. The breakfast staff are commended for their attentiveness and warm hospitality, adding a pleasant touch to the morning routine. The collective effort from the entire team, including the accommodating and gracious owners, contributes to a positive and memorable stay.
In summary, the unanimous acclaim for the staff at Hotel San Luca highlights their consistent professionalism, warmth and readiness to create a welcoming atmosphere for guests, making the hotel a highly recommended choice for travelers seeking excellent service and hospitality.
Wi-Fi
At Hotel San Luca, guests can expect complimentary WiFi access, although experiences with the service can be varied. While some guests report a decent or even great internet connection, others have faced challenges such as weak signals, non-existent WiFi in rooms and frequent outages. The WiFi service has inconsistencies with some mentioning poor connections or invalid WiFi passwords. Despite these issues, the 24-hour reception is available to assist guests and there have been instances where WiFi problems were promptly resolved. Overall, while improvements to the WiFi service could enhance the experience, the hotel provides free internet access as part of its amenities.
Family
Hotel San Luca emerges as a fantastic destination for families seeking a comfortable and engaging stay. The hotel boasts a well-maintained playground for children, complemented by a nearby park that further enhances the appeal for families. Many guests highlight the clean rooms and professional staff, noting the well-sized accommodations that cater to groups of four, making it ideal for family vacations.
Families particularly appreciate the spacious rooms, which include specific family-sized options that are both practical and cozy. The hotel is run by a family, adding a personal touch to the service that resonates well with visitors.
While there were a few minor inconveniences, such as the less prominent restaurant and occasional noise from other guests' children, these issues did not diminish the overall positive sentiment. Guests often mention their fantastic stays and consider the hotel nearly perfect for family getaways.
However, it is worth noting that the hotel's location might present challenges for tourists needing to push a stroller, hinting at some accessibility limitations. Despite this, the ample amenities and family-centric environment make Hotel San Luca a top choice for a delightful family retreat.
4 Star
Hotel San Luca's classification as a four-star establishment has raised significant skepticism among its guests with numerous reviews suggesting it falls short of this rating. The general sentiment points to a disparity between the hotel's advertised standards and the actual experience. Guests have noted that the rooms appear dated and lack the luxurious feel expected of a four-star hotel. The furnishings and facilities seem worn and issues such as non-functional minibars, ineffective air conditioning and noisy bathroom fans have been highlighted.
Service quality also appears to be an area of concern with some guests mentioning that it did not meet their expectations for a four-star hotel. Cleanliness has been another point of contention with several reviews suggesting it was not up to par.
In terms of amenities, breakfast at the hotel has received mixed feedback. While some found it satisfactory, others felt the quality and variety did not match what one would expect from a four-star establishment. Issues such as stale bread and general tastelessness were pointed out.
Despite its shortcomings, the hotel does have some redeeming qualities, such as good room views. However, the overall consensus is that Hotel San Luca is more akin to a three-star hotel rather than the four-star luxury it claims to be. Guests have expressed that with a refresh and more attention to detail, the hotel could better meet its four-star classification.
Business
Hotel San Luca provides basic amenities for business travelers, including a business center. However, guests have highlighted several challenges, particularly with invoicing and printing. The process of issuing invoices is noted to be complicated with an inability to provide invoices for certain stays and additional issues such as needing to pay taxes in cash, which may not be ideal for freelancers. On a positive note, the hotel is clean and the staff is helpful. While some guests have managed to combine work with leisure during their stay, others find the facilities lacking for business purposes, suggesting that it may not be the best choice for business travelers.
Luxury
Hotel San Luca offers a blend of elegance and modern decor, creating an inviting atmosphere for guests. The hotel provides nice views that enhance the overall experience. Positioned as a 4-star establishment, it strikes an excellent balance between quality and value. While some may not categorize it as purely luxurious or extensively soundproofed, its refined aesthetics and reasonable rates make it a commendable choice for those seeking both style and affordability.
Dog Friendly
Hotel San Luca is noted for its welcoming atmosphere, particularly towards guests with pets. Reviews praise the hotel for being pet-friendly, ensuring that guests can comfortably stay with their dogs. The hotel accepts pets without any hassles, although there is a mention of a €20 surcharge for very small dogs and an additional fee of €10 per day. Despite the slightly dated facilities, including the awnings, the general sentiment remains positive regarding the hotel’s dog-friendly services and policies.
No, Hotel San Luca doesn't have any pool.
No, a spa isn't available at Hotel San Luca.
Yes, Hotel San Luca welcomes dogs.
No, parking facilities aren't available at Hotel San Luca.