Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Papaya Playa Project, Tulum, a Member of Design Hotels is a highly recommended hotel in Tulum, offering a unique and exceptional experience for guests. The location is fantastic with direct access to a beautiful and practically private beach and guests can enjoy local activities such as yoga and walking to nearby shops and bars. The hotel offers a variety of accommodations, including private villas and jungle bungalows with comfortable beds and beautiful designs. The staff is friendly and welcoming, providing exceptional hospitality and creating an unforgettable experience for guests. The hotel's yoga facilities and activities are also highly praised, offering a relaxing and rejuvenating experience. While some guests had minor complaints about the food and cleanliness, the majority of guests found the food to be amazing and the hotel to be clean. Overall, Papaya Playa Project, Tulum, a Member of Design Hotels is a paradise in Tulum, offering privacy, luxury and a perfect place to disconnect and recharge. It's highly recommended for couples seeking a romantic and serene getaway or anyone looking for a quintessential beachfront experience.
Tago Tulum by G Hotels enjoys high praise for its superb beachfront location within Tulum's coveted Hotel Zone. Offering guests a perfect blend of tranquility and accessibility, the hotel is ideally situated near both lively attractions and serene beaches. Its design incorporates modern, spacious rooms with breathtaking views, contributing to a memorable stay. The private beach, meticulously maintained, provides an idyllic retreat for guests seeking relaxation.
The breakfast experience presents a mix of reviews, with guests appreciating the delicious and healthy offerings, although there is room for improvement in variety and portion size. Despite this, the morning routine is enhanced by coffee delivered to the room, providing a special touch.
Dinner is a highlight, with the hotel's dining options receiving consistent praise for their quality. The Japanese restaurant, in particular, is highly recommended for its exceptional cuisine. While the dining experience is largely positive, some guests perceive the food as overpriced, and service can occasionally be slow.
Rooms at Tago Tulum are renowned for their luxury and comfort, featuring panoramic ocean views, private pools, and meticulous upkeep. The stunning design seamlessly integrates nature, making the accommodation a standout feature of the hotel. Guests frequently find their expectations exceeded, thanks to the attentive service provided by the staff.
Cleanliness is a strong point, with guests consistently impressed by the tidy and organized surroundings. The property's charm is enhanced by a clean and cozy jungle area and a well-maintained beach club. While minor cleanliness issues occasionally arise, the overall standard remains high.
The staff at Tago Tulum deliver exceptional service, characterized by friendliness and helpfulness. Guests appreciate the efficient and welcoming demeanor of the staff, which adds to the comfortable and hospitable atmosphere.
The serene beachfront location adds to the exclusive atmosphere, with the hotel's private beach offering a tranquil setting. The in-room plunge pools add privacy and luxury, further enhancing the guest experience. Though minor service oversights occur, the overall stay remains comfortable and enjoyable.
The beach near Tago Tulum is a delightful feature, offering stunning ocean views and a clean, quiet atmosphere. Despite occasional seaweed accumulation, the idyllic setting remains a significant draw for guests seeking a memorable coastal retreat.
Tago Tulum is recognized as a boutique luxury hotel that seamlessly blends elegance with nature. Offering spacious, well-designed rooms and exceptional service, the hotel excels in creating memorable moments. While some note the premium pricing, many regard Tago Tulum as the best choice in Tulum for a luxurious and tranquil stay.
La Divina by Aldea Thai is a highly praised hotel offering a delightful blend of location, comfort, and luxury. Nestled conveniently just steps away from Mamitas Beach, guests are enamored with its proximity to the beautiful shores and the vibrant 5th Avenue, where numerous bars, restaurants, and attractions are easily accessible by foot. Despite its central location, the hotel ensures a quiet and restful environment away from the lively nightlife.
The accommodations at La Divina are noteworthy for their spaciousness and thoughtful design. Guests appreciate the luxurious touch seen in the Asian-inspired decor and the comfort of the large, soft beds. Many rooms also boast terraces with private pools and offer partial sea views, augmenting the overall appeal. Although there are occasional mentions of a need for updated maintenance, especially in bathrooms, the rooms generally meet and exceed guest expectations.
Cleanliness is another area where the hotel shines, thanks to the diligent efforts of the cleaning staff. The pool area, in particular, is frequently mentioned as pristine and beautiful, with the rooftop pools receiving high praise for their serene atmosphere. Despite isolated issues with odors and maintenance in some facilities, the property remains predominantly clean and inviting.
The staff at La Divina further enhance the experience with their friendly, professional, and attentive service. Both the receptionists and the pool staff contribute to the warm atmosphere, earning the hotel comparisons to luxury establishments. Challenges, such as occasional delays or communication issues, are noted but are generally overshadowed by the overwhelmingly positive interactions with the hotel team.
Adding to the luxury, La Divina offers tranquil communal and private pools, with the rooftop terraces providing spectacular relaxation spots. Despite occasional mentions of maintenance needs, the pool areas continue to be a major highlight. The beach, only a few meters away, is easily accessible, making it an ideal spot for sun-seekers.
Overall, La Divina by Aldea Thai provides a luxurious and comfortable stay, accentuated by its prime location, impressive accommodations, and attentive service. Its blend of beachfront access and proximity to local attractions makes it a favored choice for travelers seeking a serene yet engaging experience in Playa del Carmen.
Capital O Mimi Del Mar in Playa del Carmen receives high praise for its unparalleled beachfront location and proximity to the city's vibrant heart. Guests love the stunning ocean views and the soothing sounds of waves just steps from their rooms. The hotel's prime spot next to the bustling 5th Avenue provides easy access to shops, restaurants and nightlife, contributing to its overall appeal. Despite some noise from the central location, many appreciate the convenience of being close to essential amenities like the ADO bus station and the Cozumel ferry terminal.
The hotel's service is often described as exceptional with guests noting the friendliness and helpfulness of the staff. Specific mentions of Ivan at reception and housekeeper Monica highlight the staff's dedication to ensuring a pleasant stay. The clean and spacious rooms, some with terraces offering beautiful ocean views, further enhance the comfort and satisfaction of the guests.
Dining at the hotel is well-regarded, especially the dinner options. Guests frequently mention the quality and taste of the food, particularly the shrimp cocktail and margaritas. The restaurant service receives consistent praise for its excellence. Although breakfast receives mixed reviews with high points for beachfront dining, some guests find the quality and value lacking, especially due to extra costs and inconvenient serving times.
The rooms offer notable positives with spacious layouts and comfortable beds. Air conditioning works effectively to provide a cool retreat from the tropical heat. However, some facilities need renovation with guests reporting issues like poor lighting, musty smells and occasional maintenance problems. Noise from nearby clubs can be a concern for light sleepers, but the overall charm and location of the hotel compensate for these drawbacks.
Cleanliness receives commendable feedback with many guests noting the hotel's commitment to maintaining a clean beach, pool and rooms. However, there are occasional complaints about inconsistent cleaning standards, broken tiles and sightings of cockroaches.
The pool area, though small, provides beautiful beach views and guests enjoy its refreshing and clean condition when accessible. However, its limited operating hours are a downside for some. The WiFi experience at the hotel is mixed with some guests enjoying good connectivity while others struggle with weak signals, particularly in higher-floor rooms.
Guests consistently highlight the hotel's unbeatable beachfront location, allowing for easy beach access and exploration of Playa del Carmen. The provision of beach chairs and umbrellas and the cleaning of seaweed contribute to a pleasant beach experience. While the prime location makes it a hotspot for nightlife lovers, the noise from nearby nightlife can be disruptive for those seeking a quiet night.
Overall, Capital O Mimi Del Mar provides a blend of beachside relaxation and urban convenience with exceptional service and a friendly atmosphere, making it a popular choice for visitors to Playa del Carmen.
Playa Canek Beachfront Eco Hotel in Tulum is an attractive destination for travelers seeking a blend of relaxation and exploration in a serene beachfront setting. Nestled in a quieter part of the Tulum hotel zone, the hotel's prime location offers direct access to the beautiful beach while being conveniently close to local dining and entertainment. The stunning views, combined with well-maintained and tastefully decorated rooms, provide an inviting atmosphere that balances comfort and accessibility.
While breakfast receives mixed reviews, with some desiring more variety, the simple continental options offer a pleasant start to the day by the beach. The culinary experience is greatly enhanced during lunch and dinner, where delicious fusions of Mexican and Peruvian cuisine are served at the beach bar. Though the kitchen closes early, guests can explore nearby eateries or food trucks for more dinner options.
Rooms at the hotel are often praised for their spaciousness, cleanliness, and comfort. Many feature private terraces with hammocks, enhancing the relaxing environment. Despite a few inconsistencies in amenities and occasional updates needed, the breathtaking sea views from many rooms make up for any drawbacks. The emphasis on an eco-friendly, tranquil living experience is notable.
The hotel's exceptional staff is frequently commended for their friendliness and attentiveness, providing helpful assistance and contributing significantly to guests' overall positive experiences. Additionally, while WiFi can be unreliable in some areas, it generally meets guests' needs.
The beachfront highlights include fine white sand, crystal-clear waters, and a range of amenities such as sunbeds and umbrellas, which make for a delightful seaside escape. The beach bar, massage services, and complimentary loungers are well-received, although some amenities close earlier than expected.
Families find the hotel accommodating due to its family-oriented design, especially with the spacious family suite. Meanwhile, the commendable comfort of the beds ensures guests have a restful sleep.
Although parking is limited, with some planning, the attentive staff and fantastic location outweigh any inconvenience. Playa Canek Beachfront Eco Hotel provides a unique blend of bohemian charm and authentic Tulum style, making it a delightful choice for a memorable beachside retreat.
Sueños Tulum is a stunning hotel located on a private and beautiful beach, offering guests a tranquil and secluded atmosphere away from the noise and party vibe of Tulum. The hotel strikes an impressive balance between showcasing Mexico's ancient history in a modern and comfortable way. Guests universally praise the hotel's location and are beyond impressed with the spectacular views. The breakfast is phenomenal with numerous positive comments on the taste, freshness and variety of the food. Sueños Tulum offers great options for a stay in Tulum with rooms that are simple and clean but top-notch and in good condition. The hotel has a reputation for exceptional cleanliness, which adds to the relaxing atmosphere of the hotel. The staff is amazing, cordial, flexible and attentive, going above and beyond to ensure guests have a comfortable and enjoyable stay. The lovely outdoor pool is described as nice and calming, making it the perfect place to unwind after a busy day of sightseeing. The private beachfront is amazing, offering a beautiful, restful and private location for guests to enjoy. Overall, Sueños Tulum is a great little hotel on a beautiful beach with a quiet chill vibe.
Zamas Hotel offers an enchanting beachside retreat in Tulum, highly praised for its remarkable location, inviting atmosphere, and stellar service. Guests are enthralled by the hotel's breathtaking beachfront setting, where stunning views of the Caribbean Sea create a dreamy backdrop for a memorable stay. This charming property strikes a delightful balance between proximity to Tulum's lively attractions and providing a peaceful sanctuary.
The hotel’s dining experiences are consistently memorable, with the beachfront restaurant impressing with its diverse menu and fresh, delicious offerings. Diners relish in standout dishes like guacamole and seafood, all while enjoying mesmerizing ocean views. While breakfast is not included, the quality of the food and the setting is often enough to justify the cost. Dinner, with its appealing combination of great food and live music, further enhances the culinary journey.
Accommodations at Zamas Hotel are spacious and comfortable, blending rustic charm with modern amenities. Visitors appreciate the immaculate cleanliness and the cozy, well-designed rooms with amenities like plush beds and powerful showers. The beachfront bungalows and cabins, often equipped with hammocks and balconies, provide a perfect vantage point for soaking in the natural beauty. Families find the hotel particularly inviting due to its spacious bungalows, peaceful ambiance, and family-friendly environment.
The attentive and friendly staff are a standout aspect of Zamas Hotel, frequently mentioned for their commitment to excellent service. Guests feel genuinely cared for, thanks to the warm and hospitable team that makes every stay personal and welcoming. The property also features a small but well-maintained pool, offering a tranquil respite and adding to the boutique feel of the hotel.
Though the beach may occasionally be affected by wind or seaweed, the allure of its prime beachfront location remains intact. Zamas Hotel successfully captures the essence of a serene coastal escape, where guests can relax, unwind, and indulge in the unparalleled natural beauty of Tulum's shores.
The Mezzanine by La Zebra, an SLH Hotel has received exceptional reviews from guests. Its fantastic location on the quiet side of Tulum with direct access to the beach and stunning panoramic views from private balconies, has been highly praised. The hotel's impressive breakfast menu with Mexican-style dishes and Thai-inspired cuisine, as well as its wonderful restaurant with fresh and tasty Thai cuisine, has earned rave reviews from guests. The beautifully decorated and spacious rooms with some overlooking the ocean, have also received many positive comments apart from some minor complaints about noise, small size and lack of sunlight. The hotel's cleanliness, thanks to the impeccable work of its staff, was described as spectacular. The staff, who create a family-like atmosphere and provide excellent service, were highly attentive and amazing. The pool, charming and offering a peaceful atmosphere, has also received positive feedback, as has the hotel's exclusive adults-only feature. Overall, guests highly recommended the Mezzanine a Colibri Boutique Hotel as a unique and peaceful boutique hotel with luxurious and personalized service, exceeding the 5-star experience for many.
Cielo Maya Beach Tulum is a stunning and tranquil 4-star hotel located right on the beachfront in Tulum, Mexico. The hotel's exclusive and secluded location offers breathtaking views and excellent access to a private beach with crystal clear waters. While it may be a little isolated, it's remote enough for guests to enjoy the ocean yet close enough to activities. The hotel consistently receives high praise for its cleanliness, exceptional staff, comfortable beds and well-designed rooms with ocean views and balconies. The breakfast and dinner are a la carte, but the food is fresh and flavorful and the restaurant has an exceptional chef. The hotel offers a private pier, inviting hammocks by the water and comfortable lounge chairs on the beach, making it a perfect choice for couples seeking a romantic and intimate getaway. The infinity pool, just steps away from the ocean, provides a serene environment for guests to relax and unwind. While some guests found the pool to be small, the clean facilities and peaceful atmosphere made up for it. The hotel offers access to water sports equipment for free, including kayaks, paddleboards, fins and snorkels. Although some seaweed and rocks are present in the water, guests still appreciated the beautiful view and calm, peaceful atmosphere of the beach. The hotel offers comfortable and convenient free parking for guests and a rental car is the most cost-effective way to visit nearby attractions. Overall, Cielo Maya Beach Tulum provides a very good hotel experience for those seeking a relaxing vacation in a beautiful and quiet location.
Maria Del Mar Tulum - Adults Only is a highly praised hotel with a great location on the edge of Tulum's main beachfront, offering direct access to the beach and pool. The hotel is situated on the quieter end of town, but still close to shops, supermarkets, restaurants and bars, making it a central location. The hotel's private beach is charming and exclusive and the grounds are stunning with fabulous views. The hotel boasts comfortable and spacious rooms with lovely decor, ample space and beautiful views. The cleaning staff is prompt, reliable and very friendly, ensuring that your room is cleaned every day with great care. The staff is kind, helpful and always prepared to serve. The pool is a standout feature of the hotel that guests thoroughly enjoy and the hotel's location right on a lovely and indulgent beach is perfect for relaxation. The hotel offers an excellent value for the price and is a favorite among couples and those seeking an intimate experience. The hotel also offers an impressive selection of yoga facilities and activities. Overall, Maria Del Mar Tulum - Adults Only is a good hotel worth staying at, especially for those looking for a peaceful and well-located hotel with excellent value for money.
Villa Pescadores Tulum-Beachfront hotel by Ahau Collection is a charming and intimate resort that offers guests a paradisiacal stay on a beautiful beach. The hotel's prime location is unbeatable, providing easy access to nearby ruins and Tulum town while also offering seclusion and tranquility. Guests rave about the breakfast with highlights including grilled shrimp and big beautiful fruit plates and the exceptional service provided by the staff. The rooms are clean, comfortable and nicely furnished with a lovely beachfront view. The pool and beach amenities are highly appreciated by guests with the beach being one of the most gorgeous on the peninsula. The hotel is perfect for couples, offering a romantic and unforgettable vacation. Despite some negative comments about the lack of sea views or WiFi, Villa Pescadores Tulum-Beachfront hotel by Ahau Collection is a correct hotel in a great location for a beautiful beach stay.