Crato-7.26240400,
-39.42975200,
Av Pedro Felício Cavalcante, 1898(Show on Map)
8.4
Very Good
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Summary of reviewsHotel Encosta da Serra CRATO CE enjoys consistent praise for its exceptional location, boasting serene and beautiful panoramic views of the Cariri Valley and Serra do Araripe. Guests appreciate the tranquil and picturesque environment that provides a perfect retreat from city life while still offering easy access to nearby cities and archaeological sites. The scenic charm and peaceful atmosphere are among the hotel's standout features, making it highly appealing.
Breakfast at the hotel receives varied but generally positive feedback with many guests commending the delicious and well-served offerings, which include fruits, tapioca and cakes. The meal's variety and the pleasant view during breakfast enhance the morning experience, although some guests feel there could be more diversity in the options to avoid repetitiveness.
Rooms at the hotel present a mix of satisfaction and areas needing improvement. Guests appreciate the spaciousness and comfort of some rooms with clean and quiet accommodations contributing to a relaxing stay. However, there are notable concerns about maintenance, outdated amenities and occasional cleanliness issues. Technological shortcomings, such as weak internet and malfunctioning TVs, are also highlighted. The bathrooms, in particular, could benefit from updates to address minor odors and improve the direction of the electric showers.
Cleanliness throughout the hotel is generally well-regarded with the housekeeping staff receiving praise for maintaining high standards. Despite minor issues with bathroom facilities, the overall ambiance of cleanliness and tranquility adds positively to the guest experience.
The staff at Hotel Encosta da Serra CRATO CE are frequently praised for their friendliness, attentiveness and politeness, contributing significantly to the welcoming atmosphere. Guests often mention the efficient and courteous service provided, although there are occasional remarks about untrained reception staff and restrictive bar policies. Nonetheless, the dedication of the team is apparent and appreciated.
Regarding the beds, reviews are mixed but lean positively with guests often describing the beds as comfortable and clean. However, some inconsistencies like combining two single beds to form a double and the provision of only a single sheet, are noted. Ensuring uniform comfort across all rooms could enhance guest satisfaction further.
Overall, Hotel Encosta da Serra CRATO CE is celebrated for its stunning location, satisfying breakfast, clean environment and friendly staff, making it a desirable choice for those seeking a peaceful and scenic getaway. Addressing the highlighted concerns, particularly with room maintenance and amenities, could elevate the guest experience even more. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Basic Triple RoomThis air-conditioned room features a TV, minibar and private bathroom with a hot shower.
Triple Room with ViewWith a balcony offering Chapada do Araripe views, this larger air-conditioned room features a TV with cable channels, minibar and private bathroom with a hot shower.
Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom.
Superior Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
8.4
Very Good
Location
Hotel Encosta da Serra CRATO CE boasts an enviable location that is frequently praised for its beauty and tranquility. Guests consistently highlight the stunning, panoramic views of the surrounding mountains and valleys, including the Cariri Valley and Serra do Araripe, as a major highlight. The serene, peaceful atmosphere makes it an ideal retreat for those looking to escape the noise of the city. The hotel's proximity to essential services and easy access to nearby cities and archaeological sites only enhance its appeal. Visitors appreciate the excellent and abundant breakfast offered, often commenting on the pleasant climate that adds to the overall experience. While some mention the challenge of climbing several ramps to reach lower-floor apartments, the exceptional vistas and wonderful natural landscapes more than make up for this minor inconvenience. Overall, the location of Hotel Encosta da Serra is celebrated for its quiet, scenic charm and the unbeatable views it provides.
Breakfast
Hotel Encosta da Serra CRATO CE has received varied feedback regarding its breakfast offerings. Guests frequently commend the breakfast, describing it as good, very good and even excellent. Many reviews highlight the breakfast's variety, mentioning fruits, tapioca and cakes as part of the spread. The breakfast is often praised for being well-served, satisfying and delicious.
However, some guests feel that there's room for improvement in terms of diversity and options. A few reviews suggest that the breakfast could be more dynamic, as it sometimes feels repetitive. Despite this, the quality of the breakfast seems to contribute positively to the overall experience at the hotel. Additionally, the friendliness of the staff and the pleasant view provided during breakfast are noted as enhancing the meal.
Rooms
Hotel Encosta da Serra in Crato, CE presents a mixed bag when it comes to their rooms with notable highs and lows. On the positive side, several guests praised the spaciousness of some of the rooms and found the bathrooms delightful. Room comfort and cleaning received some commendation, underscoring a level of adequacy and quiet that contributes to a relaxing stay.
However, the reviews highlight significant areas in need of improvement. Many guests pointed out that some rooms require maintenance and remarked on outdated remote controls and a lack of intercoms. Technological issues such as weak internet service and malfunctioning TVs were also frequently mentioned. Moreover, cleanliness was criticized with reports of dust, musty smells and even insects like spiders and cockroaches.
Other pertinent issues included limited outlets, an old and uncomfortable apartment structure, weak and cold showers and air conditioning that doesn't cool well. There were also mentions of small room sizes and tiny TVs, which might not meet the expectations of all travelers. For a hotel with such a beautiful location, addressing these concerns could significantly enhance guest satisfaction.
Beds
Hotel Encosta da Serra CRATO CE receives mixed reviews regarding its beds with a notable emphasis on comfort in many instances. Several guests have highlighted the beds as being very comfortable and clean, adding a positive touch to their stay. However, there are mentions of some inconsistencies, such as beds being made of two singles put together rather than a true double and instances where the bed provided was not comfortable. One specific point of feedback indicated that only a single sheet was provided. While a significant number of guests appreciate the comfort of the bedding, others feel that improvements are needed to ensure consistency across all rooms.
Cleanliness
Hotel Encosta da Serra CRATO CE consistently receives praise for its cleanliness and organization. Guests frequently highlight the clean and well-maintained accommodations, often remarking on the tranquil atmosphere and advantageous location as additional pluses. The housekeeping staff also receives commendation for their role in maintaining the property’s standards.
However, there are a few areas for improvement, particularly concerning the bathroom facilities, which some guests feel need updating. Specifically, the electric shower lacks proper direction and there have been occasional mentions of a slight mold smell. Despite these minor issues, the hotel remains an excellent choice for those seeking a relaxing and serene environment, complemented by perfect views and enjoyable weather.
Staff
Hotel Encosta da Serra in CRATO CE is frequented for its commendable staff service. Guests frequently praise the team for their friendly, polite and attentive nature. The hotel employees consistently display efficient service and a high level of support. Visitors often mention the outstanding reception they receive, highlighting the attentiveness and courteous demeanor of the staff. There's a subtle but much-appreciated friendliness from the employees, making the overall experience pleasant. However, there are occasional mentions of reception staff being untrained and bar employees imposing restrictions. Despite these isolated incidents, the general consensus points to a dedicated team working to provide excellent customer service and a welcoming atmosphere.
Yes, Hotel Encosta da Serra CRATO CE has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Encosta da Serra CRATO CE.
No, Hotel Encosta da Serra CRATO CE doesn't allow dogs.
Yes, parking facilities are available at Hotel Encosta da Serra CRATO CE.
No, Hotel Encosta da Serra CRATO CE doesn't have a gym.