InfoSummary of reviewsHotel Encosta da Serra CRATO CE enjoys consistent praise for its exceptional location, boasting serene and beautiful panoramic views of the Cariri Valley and Serra do Araripe. Guests appreciate the tranquil and picturesque environment that provides a perfect retreat from city life while still offering easy access to nearby cities and archaeological sites. The scenic charm and peaceful atmosphere are among the hotel's standout features, making it highly appealing.
Breakfast at the hotel receives varied but generally positive feedback with many guests commending the delicious and well-served offerings, which include fruits, tapioca and cakes. The meal's variety and the pleasant view during breakfast enhance the morning experience, although some guests feel there could be more diversity in the options to avoid repetitiveness.
Rooms at the hotel present a mix of satisfaction and areas needing improvement. Guests appreciate the spaciousness and comfort of some rooms with clean and quiet accommodations contributing to a relaxing stay. However, there are notable concerns about maintenance, outdated amenities and occasional cleanliness issues. Technological shortcomings, such as weak internet and malfunctioning TVs, are also highlighted. The bathrooms, in particular, could benefit from updates to address minor odors and improve the direction of the electric showers.
Cleanliness throughout the hotel is generally well-regarded with the housekeeping staff receiving praise for maintaining high standards. Despite minor issues with bathroom facilities, the overall ambiance of cleanliness and tranquility adds positively to the guest experience.
The staff at Hotel Encosta da Serra CRATO CE are frequently praised for their friendliness, attentiveness and politeness, contributing significantly to the welcoming atmosphere. Guests often mention the efficient and courteous service provided, although there are occasional remarks about untrained reception staff and restrictive bar policies. Nonetheless, the dedication of the team is apparent and appreciated.
Regarding the beds, reviews are mixed but lean positively with guests often describing the beds as comfortable and clean. However, some inconsistencies like combining two single beds to form a double and the provision of only a single sheet, are noted. Ensuring uniform comfort across all rooms could enhance guest satisfaction further.
Overall, Hotel Encosta da Serra CRATO CE is celebrated for its stunning location, satisfying breakfast, clean environment and friendly staff, making it a desirable choice for those seeking a peaceful and scenic getaway. Addressing the highlighted concerns, particularly with room maintenance and amenities, could elevate the guest experience even more. Show more
