Novotel Paris Créteil Le Lac
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Summary of reviewsNovotel Paris Créteil Le Lac generally garners positive feedback across various aspects, making it a favored choice for diverse guests, including families and business travelers. The hotel enjoys an excellent location just 15km from central Paris, offering easy access to public transportation and major highways. Its serene lakeside setting and surrounding natural beauty provide a tranquil retreat, yet it maintains proximity to essential amenities like the Créteil Soleil shopping center and the University of Créteil. The convenient free parking enhances its appeal, especially for those traveling by car.
The breakfast experience is largely appreciated for its variety and quality, featuring fresh pancakes, waffles, eggs and pastries. However, some guests suggest that the offerings could be more extensive and restocked efficiently. Pricing for breakfast is occasionally perceived as high, but many enjoy starting their day with a hearty meal overlooking the picturesque lake.
Dinner at the hotel restaurant receives commendations for its quality and pleasant ambiance. Though the menu is somewhat limited, the dishes are well-regarded and the convenience of in-house dining is noted. Some diners, however, feel the prices are on the higher side, especially for those on the half-board regime and mention occasional service delays.
Rooms at Novotel Paris Créteil Le Lac are generally spacious, featuring modern amenities like mini-fridges and Chromecast-enabled TVs. Cleanliness is frequently praised, though there are mentions of the rooms being slightly dated and occasional issues with maintenance and hygiene. Despite these concerns, the overall comfort and quiet environment, especially rooms with lake views, contribute positively to guests' stays.
The hotel's cleanliness receives mixed reviews. While many rooms are noted as clean and functional, there are mentions of dirty carpets, stained curtains and general odor issues. The need for refurbishment is highlighted to meet the expectations of a four-star establishment. Despite this, the helpful reception staff and the overall positive environment mitigate some of these concerns.
The staff at the hotel are often praised for their helpfulness and friendliness with many guests appreciating their multilingual capabilities. However, there are instances of inconsistent service, particularly during busy times, which detracts from the overall experience.
Free Wi-Fi is a valued amenity, generally performing well enough for basic needs, though it can be inconsistent in certain areas. The presence of ample charging options is another plus for modern travelers.
The swimming pool, while appreciated, receives mixed reviews regarding its upkeep and usability with some guests finding it too cold or encountering limited operating hours. Despite these issues, it provides a pleasant option, especially for families with children.
Parking at the hotel is highly regarded for its ample and secure spaces, making it convenient for those exploring Paris or visiting nearby attractions. The fenced and easily accessible parking area enhances the overall experience for guests.
The availability of EV charging stations is a noteworthy amenity, though some guests reported occasional non-functionality. Families find the hotel especially accommodating with play areas for children and spacious rooms suitable for a family stay. The calm neighborhood contributes to a relaxing family-friendly environment, despite some concerns about the evening surroundings.
In conclusion, Novotel Paris Créteil Le Lac stands out for its strategic location, family-friendly amenities and general comfort. While there are areas requiring improvement, particularly in room maintenance and breakfast variety, the positive aspects such as helpful staff, serene lake views and convenient access to Paris make it a strong choice for many travelers.
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The breakfast experience is largely appreciated for its variety and quality, featuring fresh pancakes, waffles, eggs and pastries. However, some guests suggest that the offerings could be more extensive and restocked efficiently. Pricing for breakfast is occasionally perceived as high, but many enjoy starting their day with a hearty meal overlooking the picturesque lake.
Dinner at the hotel restaurant receives commendations for its quality and pleasant ambiance. Though the menu is somewhat limited, the dishes are well-regarded and the convenience of in-house dining is noted. Some diners, however, feel the prices are on the higher side, especially for those on the half-board regime and mention occasional service delays.
Rooms at Novotel Paris Créteil Le Lac are generally spacious, featuring modern amenities like mini-fridges and Chromecast-enabled TVs. Cleanliness is frequently praised, though there are mentions of the rooms being slightly dated and occasional issues with maintenance and hygiene. Despite these concerns, the overall comfort and quiet environment, especially rooms with lake views, contribute positively to guests' stays.
The hotel's cleanliness receives mixed reviews. While many rooms are noted as clean and functional, there are mentions of dirty carpets, stained curtains and general odor issues. The need for refurbishment is highlighted to meet the expectations of a four-star establishment. Despite this, the helpful reception staff and the overall positive environment mitigate some of these concerns.
The staff at the hotel are often praised for their helpfulness and friendliness with many guests appreciating their multilingual capabilities. However, there are instances of inconsistent service, particularly during busy times, which detracts from the overall experience.
Free Wi-Fi is a valued amenity, generally performing well enough for basic needs, though it can be inconsistent in certain areas. The presence of ample charging options is another plus for modern travelers.
The swimming pool, while appreciated, receives mixed reviews regarding its upkeep and usability with some guests finding it too cold or encountering limited operating hours. Despite these issues, it provides a pleasant option, especially for families with children.
Parking at the hotel is highly regarded for its ample and secure spaces, making it convenient for those exploring Paris or visiting nearby attractions. The fenced and easily accessible parking area enhances the overall experience for guests.
The availability of EV charging stations is a noteworthy amenity, though some guests reported occasional non-functionality. Families find the hotel especially accommodating with play areas for children and spacious rooms suitable for a family stay. The calm neighborhood contributes to a relaxing family-friendly environment, despite some concerns about the evening surroundings.
In conclusion, Novotel Paris Créteil Le Lac stands out for its strategic location, family-friendly amenities and general comfort. While there are areas requiring improvement, particularly in room maintenance and breakfast variety, the positive aspects such as helpful staff, serene lake views and convenient access to Paris make it a strong choice for many travelers.
Hotel Taking Steps Towards Sustainability
This hotel is listed as a "Clef Verte" (Green Key) labeled accommodation, signifying its commitment to environmental standards and sustainable tourism practices.
Family Friendly Hotel
Offers a lakeside view and a lush green setting, providing a relaxing environment for families. It features a terrace with a pool and family-friendly dining options with homemade brasserie-style cuisine. Free and secure parking with electric charging stations is a plus.
Dog Friendly Hotel
This hotel allows pets for an extra charge. It offers a lakeside view and a terrace with a pool, providing ample outdoor space suitable for dog walking. The restaurant also welcomes dogs.
Hotel with Swimming Pool
This hotel features a terrace with an outdoor swimming pool and views of the lake. It also provides free and secure private parking with electric charging stations.
Outdoor Pool
Business Hotel
This hotel is a prime choice for business travelers, featuring 10 adaptable and naturally lit meeting rooms. It also offers free and secure parking with EV charging stations, a co-working space, and is conveniently located near public transport for easy access to Paris.
Hotel with Parking
This hotel in Créteil offers parking facilities. As a reputable Novotel property, it provides a reliable option for guests seeking parking convenience.
EV charging stations
Hotel with EV Charging Stations
This hotel offers a free and secure parking lot with electric charging stations. It is conveniently located near metro Line 8 and RER D for easy access to downtown Paris.
4-Star Hotel
This hotel is located by the lake and offers rooms with lakeside views, a terrace with a pool, and a restaurant with homemade brasserie-style cuisine. It also features free and secure parking with electric charging stations, making it convenient for travelers.
Hotel with Outdoor Pool
This hotel offers a terrace with an outdoor swimming pool providing a view of the lake. The seasonal outdoor pool is noted for being great for children, offering entertainment and enjoyment for families. Its renovation in April 2019 ensures modern facilities.
Guest Reviews
Novotel Paris Créteil Le Lac boasts a prime location that appeals to both leisure and business travelers. It is conveniently situated just 15km from the heart of Paris, making it an excellent base for exploring the city's iconic attractions like Notre Dame and the Eiffel Tower. This well-connected hotel offers easy access to public transportation, including a nearby metro station and major highways, facilitating seamless commutes into the city center.
Surrounded by natural beauty, the hotel enjoys a picturesque setting next to Lake Créteil, offering tranquil views and a calming atmosphere. Guests appreciate the adjacent park, which provides a perfect spot for a leisurely stroll or a family outing. Despite its proximity to bustling Paris, the hotel maintains a serene ambiance, thanks to its green surroundings and quiet neighborhood.
The location is also favorable for shopping enthusiasts with the large Créteil Soleil shopping center within walking distance. Additionally, the nearby mall and various local amenities enhance the convenience for guests. The presence of free and spacious parking adds to the hotel's appeal, especially for those traveling by car.
For those visiting the University of Créteil or other local institutions, the hotel's proximity is a notable advantage. It’s also near Orly Airport, making it accessible for international travelers. The hotel's onsite facilities, such as a swimming pool and welcoming staff contribute to a pleasant stay.
In summary, Novotel Paris Créteil Le Lac offers an ideal blend of convenience, tranquility and natural beauty with excellent accessibility to both Paris and local attractions. Its serene lakefront setting, easy public transport connections, ample parking and close proximity to shopping and recreational facilities make it a standout choice for visitors.
Breakfast at Novotel Paris Créteil Le Lac evoked mixed reactions from guests, though generally leaning positively. The most favorable comments highlighted the breakfast as excellent, fresh, hearty and extensive with a variety of choices including fine coffee, pastries, eggs, salami, cheese and delicious bread. Guests appreciated the complete and good-quality offerings and found items like fresh pancakes, waffles and eggs to be a delightful addition.
On the flip side, some reviews noted that the breakfast buffet could be more extensive and varied, criticizing it for being basic, limited and not always freshly restocked. A few guests felt it didn't meet the standards expected of a four-star hotel, citing issues such as the lack of fresh fruit and inconsistent quality of scrambled eggs. The organization of the breakfast service was also mentioned with some guests highlighting the need for better restocking and staff management to handle the morning rush.
Pricing was another point of contention with several guests finding the cost of the breakfast too high for what was available. Despite these criticisms, many still found the breakfast to be a good start to the day, especially when enjoyed with the magnificent view of the adjacent lake.
Overall, those staying at Novotel Paris Créteil Le Lac can look forward to a generally pleasant breakfast experience, though there is room for improvement in variety, restocking efficiency and value for money.
Dining at Novotel Paris Créteil Le Lac offers a generally positive experience with some noteworthy highlights. Many guests praise the delicious and enjoyable dinner at the hotel restaurant, finding the food to be of great quality and the ambiance pleasant. The menu, though small, is fine and features a variety of tasty dishes that appeal to diverse palates with some standout items like profiteroles receiving special mention.
However, there are mixed feelings about the value for money with some diners commenting that prices for both food and drinks can be quite high. This is especially notable for those on the half-board regime, where allowances sometimes fall short compared to menu prices, leading to dissatisfaction. Moreover, service issues such as long waiting times and occasional unavailability of certain menu items have been pointed out.
Despite these concerns, the dining facilities, including the bar and the on-site restaurant, are generally well-regarded with many guests appreciating the convenience of having meals available within the hotel. The top-notch cuisine and pleasant evening experience contribute positively to many guests’ stay at the hotel.
Novotel Paris Créteil Le Lac offers rooms that are generally spacious and provide a comfortable stay with amenities such as mini safes, mini fridges and large TV screens equipped with Chromecast service. Many rooms have a pleasant and modern design with some offering beautiful lake views, adding to the appeal of the accommodation. The hotel ensures a peaceful and secure environment, which many guests appreciate. Cleanliness is frequently noted with rooms being cleaned every day, though some reviews suggest room cleanliness could sometimes be inconsistent.
However, the rooms are somewhat dated and in need of renovation. Various guests noted issues such as old and worn-out furnishings, inadequate lighting and malfunctioning amenities like air conditioning and hairdryers. Hygiene and cleanliness occasionally raised concerns with reports of musty smells, cigarette smoke and other cleanliness issues. Noise levels could also be problematic, particularly for rooms facing the parking lot unless the windows are closed. Despite these noted drawbacks, the overall comfort and convenient size of the rooms, along with the hotel's tranquil location and practical amenities, make Novotel Paris Créteil Le Lac a decent choice for travelers.
Novotel Paris Créteil Le Lac offers a mixed experience when it comes to their beds with a majority of guests highlighting positive aspects. Many visitors praised the comfort and quality of the beds, noting them to be very comfortable with top-notch bedding and super comfortable mattresses. A number of guests also appreciated that the bed linens were changed daily, ensuring a clean sleeping environment.
However, there were some criticisms regarding the extra bedding options, particularly the sofa beds, which were described as sagging, squeaky and generally less comfortable compared to the main beds. Some guests encountered issues with beds being too small or uncomfortable for two people and there were occasional complaints about bedbugs and overall cleanliness.
Despite these issues, the primary beds received consistent positive feedback for their comfort, making them a reliable choice for a good night's sleep at this hotel.
Novotel Paris Créteil Le Lac presents a mixed picture in terms of cleanliness based on guest reviews. Many guests highlight that the rooms are generally clean and functional with regular daily cleaning ensuring a tidy environment. Some found the rooms to be renovated, modern and equipped with ample facilities, describing the bathrooms as neat and featuring lovely showers.
However, several reviews note significant cleanliness issues, such as dirty carpets, stained curtains and an overall unpleasant odor in some areas. Frequent mentions of outdated furnishings and aged equipment suggest that parts of the hotel might benefit from refurbishment. Some found the general hygiene levels below the expected standard of a 4-star hotel with specific annoyances including dusty floors, spider webs and dirty windows.
The external areas and the lobby also fell short for some guests, describing them as unclean. Moreover, some guests experienced delayed room cleanings and inadequate daily maintenance. Despite these critiques, the hotel's positive aspects include a helpful reception staff and a good location. Overall, while the hotel manages to maintain a basic level of cleanliness, many guests feel that improvements are needed to truly meet the expectations of a 4-star accommodation.
The staff at Novotel Paris Créteil Le Lac receive mixed reviews from guests, but the general consensus leans towards a positive experience. Many guests frequently highlight the helpfulness and friendliness of the staff, describing them as kind, welcoming and attentive. The presence of multilingual staff who can communicate in English and even Russian significantly adds to the convenience for international visitors. Several guests praise particular staff members for their professionalism and quick service, ensuring a smooth check-in process and an overall pleasant stay.
However, some guests encountered challenges, noting occurrences of unprofessionalism and unfriendliness, particularly in reception and the restaurant. Reports of staff being overwhelmed and inattentive suggest inconsistencies, especially during busy times like breakfast.
Despite occasional negative feedback, the warm and accommodating nature of many staff members, as well as their dedication to good service, stand out as key strengths. This underscores the hotel’s overall hospitality, even as it strives to address areas where staff performance can improve.
Novotel Paris Créteil Le Lac offers free Wi-Fi, which guests have found to be generally good and sufficient for basic needs. There are ample charging options for devices, ensuring convenience for travelers. While some guests encountered occasional signal loss and noted that the Wi-Fi can be slow or mediocre in certain areas, others found it to be fine and without major breakdowns. Despite some mixed reviews, the availability of free Wi-Fi is a positive aspect appreciated by many. However, a few guests felt that the overall experience, including the Wi-Fi, might not always be worth the money.
The swimming pool at Novotel Paris Créteil Le Lac features prominently in guest reviews but has mixed feedback. On the positive side, guests appreciate the presence of the pool, noting it as a convenient and refreshing amenity, especially in the warm months. It's often mentioned as great for children, providing entertainment and enjoyment. The pool is described as small but functional and some guests have positively highlighted the supervision and general ambiance around the pool area.
However, several guests have expressed disappointment regarding the pool’s usability and conditions. Common issues include the pool being too cold, limited opening hours and instances where the pool was unexpectedly closed or out of order. Cleanliness has been a concern with reports of insects and general dissatisfaction with maintenance. Advertising discrepancies were also noted with some guests mentioning that the pool conditions and availability did not match the promotional promises. Despite these issues, when the pool is operational, it tends to leave a good impression, particularly for families with children.
Travelers will find Novotel Paris Créteil Le Lac offers several advantages when it comes to parking. The hotel is situated in a prime location, making it a convenient choice for visitors heading to Versailles or exploring Paris with free parking available which adds significant value. The parking area is generously sized, ensuring there are plenty of spaces to accommodate guests' vehicles. It is also secure, giving visitors peace of mind about the safety of their cars. The fenced parking lot located right outside the entrance adds to the convenience and security. There are some minor concerns, such as a lack of ramps for rolling luggage and occasional difficulties in accessing the parking lot, but overall, the free and secure parking makes it a favorable choice for travelers. Additionally, the proximity to a big shopping center and nearby metro stops adds to the hotel's attractiveness for guests.
Novotel Paris Créteil Le Lac provides electric vehicle charging stations, which has been positively noted by several guests. The availability of these chargers has been appreciated, though there have been some instances where the stations were not operational as expected. Certain guests reported that the advertised charging stations were not available during their stay and no alternative solutions were provided by the hotel. Despite these issues, when functional, the EV charging facilities at the hotel have been a beneficial amenity for electric vehicle owners.
Novotel Paris Créteil Le Lac emerges as an ideal destination for families, focusing heavily on making the stay enjoyable and convenient for guests with children. The hotel offers a play area specifically for kids, which ensures they are entertained and engaged. Various reviews highlight it as a family-friendly, family-oriented place perfect for a family getaway or a quiet family retreat. There's ample evidence that children had a good time with some even expressing that the children loved the hotel experience.
The rooms are spacious, comfortably accommodating a family of four with specific mentions of a sofa bed set up for children. This attention to family needs makes it great for short stays and family-friendly sleepovers. The calm and quiet neighborhood further augments the family-friendly atmosphere, allowing for relaxation.
Dining options are also considerate of younger guests, featuring good children's menus, although some noted having to pay extra for kids' meals if opting for half board.
However, it’s worth noting some inconsistencies in the reviews concerning the evening environment and neighborhood safety with mentions of inappropriate surroundings after dark. Despite these points, the overwhelmingly positive feedback on activities for kids and family accommodation makes it a strong choice for families seeking a fun and relaxing stay.
Visitor feedback for the Novotel Paris Créteil Le Lac reveals that the hotel does not consistently meet the expectations associated with its four-star rating. Numerous guests felt that the breakfast offerings were minimal and not up to the standards of a four-star establishment. The general maintenance and cleanliness of the premises also fell short with some describing the atmosphere as more akin to a hostel or a three-star hotel.
The reception area, compared to a simple table in the lobby and the limited basic amenities in the rooms further contributed to the perception that the hotel's services are not consistent with a four-star level. Additionally, the meeting room was noted for its lack of comfort, reinforcing the sentiment that the facilities do not match the expected quality.
Several reviews pointed out that the overall condition of the hotel aligns more closely with a three-star rating by European standards. Despite these critiques, some guests did acknowledge the hotel as decent with a good price-to-quality ratio for the price. However, the consensus indicates a need for improvements to align better with the advertised four-star standard.
Novotel Paris Créteil Le Lac caters well to business travelers, being described as a convenient business hotel with facilities deemed suitable for professional work. Despite its outlying location, the hotel is pleasant and well-equipped, making it a solid choice for those traveling on business. The overall sanitation of the hotel has been positively noted and the decor of the entrance adds a vintage charm to the premises. While there are mixed reviews about the rooms with some guests experiencing issues with insects and room temperatures, the hotel generally provides a favorable environment for business stays. However, it's important to note that there are no specific business services available, which could be a consideration for those needing comprehensive business amenities. Nonetheless, for a straightforward, comfortable business trip, this hotel stands as a good choice.
At 'Novotel Paris Créteil Le Lac', the outdoor pool is a notable feature for guests seeking leisure during their stay. The hotel has a well-maintained outdoor pool area set in beautifully kept grounds, providing a pleasant ambiance for relaxation. However, some guests have encountered issues such as the pool being closed, not usable or not accessible during their visit. Despite the pool being advertised as a feature, it sometimes falls short of expectations with reports of it closing early or being dirty. When operational, the pool is described as functional but can be a little cold, which may affect the overall experience.
'Novotel Paris Créteil Le Lac' garners mixed reviews regarding its luxurious appeal. Guests often highlight that the hotel fails to meet their expectations of European luxury standards with some even comparing the atmosphere to that of a hostel. Despite its classification as a 4-star hotel, many feel it aligns more closely with a good 2-star experience, citing concerns like the small room sizes and inadequate mattresses. However, the hotel does manage to deliver in terms of overall sanitation and some aspects of its design, which a few guests appreciated as fitting for a 4-star rating. The on-site restaurant adds a convenience factor, which contributes positively to the stay. Nonetheless, the hotel struggles with its price-quality ratio, leaving visitors questioning the accuracy of its luxurious advertising.
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Location
Surrounded by natural beauty, the hotel enjoys a picturesque setting next to Lake Créteil, offering tranquil views and a calming atmosphere. Guests appreciate the adjacent park, which provides a perfect spot for a leisurely stroll or a family outing. Despite its proximity to bustling Paris, the hotel maintains a serene ambiance, thanks to its green surroundings and quiet neighborhood.
The location is also favorable for shopping enthusiasts with the large Créteil Soleil shopping center within walking distance. Additionally, the nearby mall and various local amenities enhance the convenience for guests. The presence of free and spacious parking adds to the hotel's appeal, especially for those traveling by car.
For those visiting the University of Créteil or other local institutions, the hotel's proximity is a notable advantage. It’s also near Orly Airport, making it accessible for international travelers. The hotel's onsite facilities, such as a swimming pool and welcoming staff contribute to a pleasant stay.
In summary, Novotel Paris Créteil Le Lac offers an ideal blend of convenience, tranquility and natural beauty with excellent accessibility to both Paris and local attractions. Its serene lakefront setting, easy public transport connections, ample parking and close proximity to shopping and recreational facilities make it a standout choice for visitors.
Breakfast
On the flip side, some reviews noted that the breakfast buffet could be more extensive and varied, criticizing it for being basic, limited and not always freshly restocked. A few guests felt it didn't meet the standards expected of a four-star hotel, citing issues such as the lack of fresh fruit and inconsistent quality of scrambled eggs. The organization of the breakfast service was also mentioned with some guests highlighting the need for better restocking and staff management to handle the morning rush.
Pricing was another point of contention with several guests finding the cost of the breakfast too high for what was available. Despite these criticisms, many still found the breakfast to be a good start to the day, especially when enjoyed with the magnificent view of the adjacent lake.
Overall, those staying at Novotel Paris Créteil Le Lac can look forward to a generally pleasant breakfast experience, though there is room for improvement in variety, restocking efficiency and value for money.
Dinner
However, there are mixed feelings about the value for money with some diners commenting that prices for both food and drinks can be quite high. This is especially notable for those on the half-board regime, where allowances sometimes fall short compared to menu prices, leading to dissatisfaction. Moreover, service issues such as long waiting times and occasional unavailability of certain menu items have been pointed out.
Despite these concerns, the dining facilities, including the bar and the on-site restaurant, are generally well-regarded with many guests appreciating the convenience of having meals available within the hotel. The top-notch cuisine and pleasant evening experience contribute positively to many guests’ stay at the hotel.
Rooms
However, the rooms are somewhat dated and in need of renovation. Various guests noted issues such as old and worn-out furnishings, inadequate lighting and malfunctioning amenities like air conditioning and hairdryers. Hygiene and cleanliness occasionally raised concerns with reports of musty smells, cigarette smoke and other cleanliness issues. Noise levels could also be problematic, particularly for rooms facing the parking lot unless the windows are closed. Despite these noted drawbacks, the overall comfort and convenient size of the rooms, along with the hotel's tranquil location and practical amenities, make Novotel Paris Créteil Le Lac a decent choice for travelers.
Beds
However, there were some criticisms regarding the extra bedding options, particularly the sofa beds, which were described as sagging, squeaky and generally less comfortable compared to the main beds. Some guests encountered issues with beds being too small or uncomfortable for two people and there were occasional complaints about bedbugs and overall cleanliness.
Despite these issues, the primary beds received consistent positive feedback for their comfort, making them a reliable choice for a good night's sleep at this hotel.
Cleanliness
However, several reviews note significant cleanliness issues, such as dirty carpets, stained curtains and an overall unpleasant odor in some areas. Frequent mentions of outdated furnishings and aged equipment suggest that parts of the hotel might benefit from refurbishment. Some found the general hygiene levels below the expected standard of a 4-star hotel with specific annoyances including dusty floors, spider webs and dirty windows.
The external areas and the lobby also fell short for some guests, describing them as unclean. Moreover, some guests experienced delayed room cleanings and inadequate daily maintenance. Despite these critiques, the hotel's positive aspects include a helpful reception staff and a good location. Overall, while the hotel manages to maintain a basic level of cleanliness, many guests feel that improvements are needed to truly meet the expectations of a 4-star accommodation.
Staff
However, some guests encountered challenges, noting occurrences of unprofessionalism and unfriendliness, particularly in reception and the restaurant. Reports of staff being overwhelmed and inattentive suggest inconsistencies, especially during busy times like breakfast.
Despite occasional negative feedback, the warm and accommodating nature of many staff members, as well as their dedication to good service, stand out as key strengths. This underscores the hotel’s overall hospitality, even as it strives to address areas where staff performance can improve.
Wi-Fi
Pool
However, several guests have expressed disappointment regarding the pool’s usability and conditions. Common issues include the pool being too cold, limited opening hours and instances where the pool was unexpectedly closed or out of order. Cleanliness has been a concern with reports of insects and general dissatisfaction with maintenance. Advertising discrepancies were also noted with some guests mentioning that the pool conditions and availability did not match the promotional promises. Despite these issues, when the pool is operational, it tends to leave a good impression, particularly for families with children.
Parking
EV charging stations
Family
The rooms are spacious, comfortably accommodating a family of four with specific mentions of a sofa bed set up for children. This attention to family needs makes it great for short stays and family-friendly sleepovers. The calm and quiet neighborhood further augments the family-friendly atmosphere, allowing for relaxation.
Dining options are also considerate of younger guests, featuring good children's menus, although some noted having to pay extra for kids' meals if opting for half board.
However, it’s worth noting some inconsistencies in the reviews concerning the evening environment and neighborhood safety with mentions of inappropriate surroundings after dark. Despite these points, the overwhelmingly positive feedback on activities for kids and family accommodation makes it a strong choice for families seeking a fun and relaxing stay.
4 Star
The reception area, compared to a simple table in the lobby and the limited basic amenities in the rooms further contributed to the perception that the hotel's services are not consistent with a four-star level. Additionally, the meeting room was noted for its lack of comfort, reinforcing the sentiment that the facilities do not match the expected quality.
Several reviews pointed out that the overall condition of the hotel aligns more closely with a three-star rating by European standards. Despite these critiques, some guests did acknowledge the hotel as decent with a good price-to-quality ratio for the price. However, the consensus indicates a need for improvements to align better with the advertised four-star standard.
Business
Outdoor Pool
Luxury
Yes, Novotel Paris Créteil Le Lac has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Paris Créteil Le Lac.
Yes, Novotel Paris Créteil Le Lac welcomes dogs.
Yes, parking facilities are available at Novotel Paris Créteil Le Lac.
No, Novotel Paris Créteil Le Lac doesn't have a gym.
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