Mercure Paris Orly Airport
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Summary of reviewsThe Mercure Paris Orly Airport hotel is highly regarded for its prime location near Orly Airport, offering convenience and accessibility for travelers with early or late flights. The complimentary shuttle service is an appreciated feature, ensuring seamless transportation between the hotel and the airport. Guests also value the hotel's proximity to public transport, such as the nearby tramway, which makes exploring Paris and its surroundings straightforward.
The hotel offers a clean, comfortable environment, with guests praising the modern decor, well-equipped rooms, and especially comfortable bedding conducive to restful stays. While the rooms are generally considered pleasant, some note they can feel slightly cramped or in need of renovation. Cleanliness is frequently highlighted as a positive aspect, although occasional lapses have been reported.
Breakfast at the hotel is well-received for its variety and quality, with early start times catering well to travelers with early departures. However, some guests find the cost high when not included in the room rate. Similarly, the hotel's in-house dining receives mixed reviews; guests commend the quality and professional service during dinner, but desire more variety in the menu offerings. The hotel does not offer lunchtime operations in the restaurant, which some guests found inconvenient.
The staff at Mercure Paris Orly Airport are consistently praised for their friendliness and helpfulness, contributing significantly to the pleasant and welcoming atmosphere of the hotel. This dedication from the team enhances the overall guest experience, despite some reports of slower service during peak times.
For families, the hotel is a suitable choice, offering spacious rooms equipped with amenities like bunk beds, and a playroom for children. The family-friendly approach extends to the dining options, with a children's menu and complimentary breakfast for children, making it a favorable choice for families.
Additional amenities such as a well-equipped gym and entertainment lounge are available, though the Wi-Fi service is an area noted for improvement due to reports of slow and unreliable connectivity. On-site parking is available but comes at a higher cost, which can be a consideration for budget-conscious travelers.
Overall, the Mercure Paris Orly Airport hotel provides a convenient and reliable option for travelers seeking a comfortable stay close to Orly Airport, especially appealing for those prioritizing location and friendly service, although enhancements in certain services could elevate the perceived quality to better align with its four-star rating.
Categories
The hotel offers a clean, comfortable environment, with guests praising the modern decor, well-equipped rooms, and especially comfortable bedding conducive to restful stays. While the rooms are generally considered pleasant, some note they can feel slightly cramped or in need of renovation. Cleanliness is frequently highlighted as a positive aspect, although occasional lapses have been reported.
Breakfast at the hotel is well-received for its variety and quality, with early start times catering well to travelers with early departures. However, some guests find the cost high when not included in the room rate. Similarly, the hotel's in-house dining receives mixed reviews; guests commend the quality and professional service during dinner, but desire more variety in the menu offerings. The hotel does not offer lunchtime operations in the restaurant, which some guests found inconvenient.
The staff at Mercure Paris Orly Airport are consistently praised for their friendliness and helpfulness, contributing significantly to the pleasant and welcoming atmosphere of the hotel. This dedication from the team enhances the overall guest experience, despite some reports of slower service during peak times.
For families, the hotel is a suitable choice, offering spacious rooms equipped with amenities like bunk beds, and a playroom for children. The family-friendly approach extends to the dining options, with a children's menu and complimentary breakfast for children, making it a favorable choice for families.
Additional amenities such as a well-equipped gym and entertainment lounge are available, though the Wi-Fi service is an area noted for improvement due to reports of slow and unreliable connectivity. On-site parking is available but comes at a higher cost, which can be a consideration for budget-conscious travelers.
Overall, the Mercure Paris Orly Airport hotel provides a convenient and reliable option for travelers seeking a comfortable stay close to Orly Airport, especially appealing for those prioritizing location and friendly service, although enhancements in certain services could elevate the perceived quality to better align with its four-star rating.
Business Hotel
While specific business amenities are not detailed, its proximity to Orly Airport makes it convenient for business travelers. Further information would be needed to assess its meeting spaces and services.
Hotel with Parking
This hotel offers on-site private parking, available for a surcharge. It also provides a free airport shuttle service, ensuring convenient transfers for guests traveling to or from Orly Airport.
Accessible Hotel
The hotel provides wheelchair accessible rooms and elevators. Accessible bathrooms are available, and the hotel offers a free airport shuttle.
Hotel with Gym
This Mercure hotel provides a gym, catering to guests who value exercise and fitness amenities.
4-Star Hotel
This hotel is conveniently located near Orly Airport. It offers well-appointed rooms and facilities designed for travelers in transit.
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes
Yes
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Guest Reviews
The Mercure Paris Orly Airport hotel is highly praised for its superb location, especially for travelers needing quick access to Orly Airport. Guests repeatedly highlight the convenience of its proximity to the airport, mentioning it as a top option for early morning or late-night flights. The hotel provides a free shuttle service, which is appreciated for its punctuality and frequent schedule, making the transfer between the hotel and the terminals smooth and hassle-free.
Accessibility is further enhanced by the nearby tramway, connecting guests easily to the city of Paris and surrounding areas. Visitors find the surroundings practical and well-thought-out, with some mentioning the clean and modern decor as well as the welcoming atmosphere of the hotel. The staff receives accolades for their friendliness and helpfulness, contributing to a pleasant stay.
In addition to its strategic location, the hotel's amenities, including a clean, comfortable environment and a well-regarded in-house restaurant, receive positive remarks. These features make the Mercure Paris Orly Airport hotel a reliable choice for those who need a brief yet comfortable stay close to the airport, whether for business or leisure travel.
The breakfast experience at Mercure Paris Orly Airport receives a generally positive reception, with many guests highlighting its variety and quality. Starting as early as 4:30 AM, the breakfast arrangement is particularly appreciated by travelers with early flights. The offerings are described as plentiful, with a good selection of sweet and savory options such as breads, fruits, yogurt, eggs, bacon, and more, which guests commend for their taste and freshness. Moreover, children benefit from complimentary breakfast, adding to the appeal for families.
However, the cost is a recurrent point of contention, with many reviews noting that the price of around €20 per person is perceived as steep, especially when breakfast is not included in the room rate. Some guests have expressed disappointment with certain aspects like the lack of variety on specific mornings or items not being replenished promptly. Despite these critiques, the spacious breakfast area, coupled with attentive service, enhances the overall breakfast experience for most guests.
The dining experience at Mercure Paris Orly Airport presents a mixed bag according to guest reviews. On a positive note, several reviews commend the restaurant for offering a varied and plentiful dinner menu with good quality and a fair price-quality ratio. The cuisine is described as very good, delicious, and even worth recommending. Guests appreciate the friendly staff and professional service during both dinner and breakfast times. The dining arrangements are convenient since the restaurant opens late, allowing guests to enjoy meals even upon late arrival.
However, not all feedback is glowing. Some guests found the menu somewhat limited, with offerings like pizza, hamburger, and pasta dominating the choices. The quality of the food is described at times as poor or mediocre, with complaints about cold dishes and disorganized evening service. Others have noted that the restaurant's atmosphere is less welcoming, and some found the prices steep for the quality served.
In addition, the restaurant seems not to operate during lunchtime, making on-site dining less desirable for guests who prefer daytime meals. Families with children noted the availability of a children's menu, though some felt that options for dining could be expanded to enhance overall satisfaction.
Overall, for those staying at Mercure Paris Orly Airport, the restaurant can be a convenient and enjoyable option, especially for evening meals, though it may not meet everyone's expectations in terms of variety and service efficiency.
The Mercure Paris Orly Airport hotel receives praise for its spacious, clean, and well-equipped rooms. Many guests appreciated the comfortable beds and the quiet, soundproofed environment, ideal for resting before or after a flight. The hotel offers modern amenities, with several rooms featuring updated decor and well-furnished interiors, including bathrooms equipped with bathtubs and premium products. Families highlighted the practicality of family rooms, which often include bunk beds, though some noted the rooms can feel cramped. Cleanliness stands out as a strong point, with many reviews emphasizing the cleanliness and organization of the spaces. While some guests felt the rooms were slightly dated or in need of renovation, the overall comfort and convenience near the airport were positive aspects for many travelers. The onsite dining options and friendly service also contributed to a pleasant stay for guests passing through Orly.
Nestled conveniently near Paris Orly Airport, the Mercure Paris Orly Airport hotel earns high marks from guests when it comes to the comfort of their beds and bedding. Many visitors praise the hotel for its excellent and very comfortable bedding, which contributes to restful nights and an overall satisfying stay. The beds are frequently described as cozy and nice, offering quality mattresses and bedding that guests find pleasant and inviting. Although some have noted minor issues like overly firm pillows or the occasional worn bedding, the general consensus highlights the hotel's ability to provide a sound night's sleep. The comfort of the beds, complemented by spacious and well-appointed rooms, adds to the guest experience, ensuring that travelers feel relaxed and rejuvenated. This focus on comfort, alongside other amenities such as plentiful breakfast options and welcoming staff, makes Mercure Paris Orly Airport a noteworthy choice for those seeking a restful stay near the airport.
Mercure Paris Orly Airport receives a range of feedback regarding its cleanliness, but the dominant impression from the reviews indicates a generally positive trend. Many guests appreciate the clean and comfortable accommodations the hotel provides, frequently highlighting the cleanliness and comfort of the rooms and common areas. The hotel's modern and stylish environment often comes across as spacious and sparklingly clean, with many noting its conveniently close location to the airport. The rooms are frequently described as tidy, comfortable, and well-equipped, contributing to an overall pleasant stay.
However, some guests did encounter issues such as stained linens and less-than-ideal cleanliness in specific areas. Despite these occasional lapses, the feedback emphasizes the hotel's commitment to maintaining good standards of cleanliness, with many guests describing the property as exceptionally clean. Staff friendliness and service further enhance the experience, rounding out the hotel's appeal as a well-located and reliable choice for travelers seeking a clean and comfortable stay near Paris Orly Airport.
Mercure Paris Orly Airport is particularly praised for its exceptionally friendly and helpful staff. Guests frequently report a warm and welcoming atmosphere, with the team described as professional, kind, and attentive. The staff, including receptionists and restaurant personnel, are consistently highlighted for their friendliness and willingness to assist guests with various needs, creating a pleasant and accommodating environment.
The hotel staff's commitment to guest satisfaction is evident, as many guests recount stories of the team going above and beyond, such as helping families with children, ensuring forgotten items are promptly sent, or swiftly setting up requested amenities. This dedication, paired with efficient and responsive service, leaves a positive impression on visitors.
While there are occasional mentions of overwhelmed staff during busy periods leading to slower service, the predominant narrative is one of professional courtesy and helpfulness. Despite some minor issues, the overall experience remains positive, with the staff’s lively and cheerful demeanor enhancing the stay at this conveniently located airport hotel.
The Wi-Fi experience at Mercure Paris Orly Airport appears varied, with several areas marked for improvement. While some guests noted that the WiFi worked well for basic browsing, many others reported significant challenges. Frequent issues include slow speeds, poor quality reception, and unreliable connections, which made tasks such as accessing VPNs or participating in online meetings difficult. Additionally, some visitors experienced periods where the Wi-Fi was completely non-functional, causing disruptions to those who needed reliable internet for work. Guests also noted that connection strength was inconsistent, with some struggling to connect at all during their stay. Overall, while the hotel offers Wi-Fi, it seems that enhancements are necessary to ensure a more reliable and satisfying internet experience for its guests.
Mercure Paris Orly Airport offers a range of amenities for guests seeking fitness and recreation during their stay. The hotel features a well-equipped gym, providing guests with access to various Technogym equipment for a comprehensive workout experience. In addition to the gym, the hotel has an entertainment lounge which includes options like pool and foosball, offering guests additional recreational activities. Although the gym's opening hours might start later than expected, it is available for guests looking to maintain their fitness routine and enjoy relaxation during their visit.
Mercure Paris Orly Airport offers convenient on-site parking, a valuable feature for guests looking to leave their vehicle securely while traveling. However, many guests find the parking fees notably high, especially for longer stays. With costs ranging up to 19 euros for a day and additional charges for overnight or short-term parking, guests often mention the parking as an expense worth considering when choosing this accommodation. The parking lot itself is noted for being quite small, with limited spaces, particularly for those with larger vehicles or requiring handicap access. Despite these concerns, the hotel's close proximity to Paris-Orly Airport is a significant advantage, complemented by a reliable and free shuttle service that guests appreciate for its convenience and time efficiency. Overall, while the parking is secure and available, potential visitors should plan for its associated costs and possibly limited space.
Mercure Paris Orly Airport stands out as an ideal choice for families, particularly for those catching flights or with short stays. The hotel embraces a family-friendly atmosphere, offering spacious and comfortable rooms tailored to accommodate families, including options with double beds and bunk beds. While some found the family rooms slightly cramped, the positives outweigh the negatives, presenting practical setups for families and small groups.
Children are welcomed with open arms at the hotel, and the variety of activities available caters well to their entertainment needs. There's a delightful playroom equipped with beanbags, a pool table, and a football table, creating enjoyable experiences for children and adults alike. Board games are on hand to amuse the younger guests, ensuring a relaxed, playful environment.
Dining options are also accommodating, with a children's menu in the evening and a family-friendly restaurant offering affordable prices. While a few guests noted the breakfast options could be scarce, children do not incur extra charges which is a thoughtful gesture by the hotel. The staff receive high praise for their friendliness and attentiveness, contributing positively to the overall experience.
With its proximity to Orly Airport and the convenience of a shuttle service, Mercure Paris Orly Airport proves to be a strategic choice for families embarking or returning from travels. The hotel promises a peaceful stay with clean, modern facilities and a welcoming atmosphere that resonates well with adults and children alike.
The Mercure Paris Orly Airport hotel presents a mixed impression among guests regarding its facilities and four-star rating. While the hotel is described as clean and welcoming, with a structure that offers ample space for families, many guests find the overall facilities and services lacking the quality expected of a four-star establishment. Rooms are often described as small, basic, and not thoroughly soundproofed, with some maintenance issues like poor bedding and outdated decor. Although certain aspects like cleanliness may meet brand prestige, amenities such as breakfast and room fittings do not live up to four-star expectations. Despite its convenient location near the airport, guests generally feel that the hotel's offerings fall short of the claimed four-star standard, placing it closer to a three-and-a-half-star experience, albeit at a price point more consistent with higher expectations.
For business travelers heading to or from Orly Airport, the Mercure Paris Orly Airport Hotel emerges as a convenient choice. Its location is particularly beneficial for those with early flights or late arrivals, providing easy access to the airport with a free shuttle service running every 20 minutes. The hotel caters well to business travelers, offering large communal areas perfect for working remotely on a laptop, as well as a study room for more focused work needs.
While the hotel may require some updates to its decor, comfort and cleanliness are noted positives in the guest rooms. The onsite restaurant is a highlight, offering delightful dishes for guests. Despite some concerns about room fittings and wifi connectivity for VPN access, the hotel is often seen as an ideal stopover for those in transit or on professional trips.
With practical amenities like water refill stations and its strategic location near the Jean Monnet space, the Mercure Paris Orly Airport Hotel is praised for being a reliable choice for business travelers looking for an efficient and comfortable stay with good value for money.
Mercure Paris Orly Airport has garnered positive feedback for its accessibility, contributing to a comfortable stay for guests with disabilities. The hotel's proximity to Orly Airport is highly praised, making it an ideal choice for travelers looking for convenient access. The T7 tram, stopping at Hélène Boucher, offers seamless connectivity and stands out as a reliable option for reaching the airport, with one guest highlighting its ease even for wheelchair users. The presence of friendly shuttle drivers further enhances the accessibility experience, easing transit between the hotel and airport.
The hotel itself, described as modern and clean, provides accessible facilities and parking, adding to its appeal for guests with specific needs. However, there are some challenges noted, particularly for guests with mobility issues. The distance between the reception/restaurant and the room could be problematic for those who find walking difficult. Additionally, while the bathtub posed access difficulties for some guests, assistance upon arrival or departure from the hotel was lacking. Despite these concerns, the overall consensus points toward a comfortable and convenient experience at Mercure Paris Orly Airport, with particular emphasis on its prime location and accessibility options via public transport.
Mercure Paris Orly Airport stands out for its convenient location near the airport and its pet-friendly policies, making it an ideal choice for travelers with furry companions. The hotel staff is praised for being friendly, helpful, and accommodating, ensuring a smooth and stress-free experience for guests. Travelers appreciate the acceptance of dogs and note being placed in rooms near exterior doors, which adds to the ease of managing pets during their stay. Despite early arrival times, guests are impressed by their ability to access their rooms promptly. Overall, this hotel effectively caters to guests traveling with pets, providing a seamless and welcoming environment.
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Location
Accessibility is further enhanced by the nearby tramway, connecting guests easily to the city of Paris and surrounding areas. Visitors find the surroundings practical and well-thought-out, with some mentioning the clean and modern decor as well as the welcoming atmosphere of the hotel. The staff receives accolades for their friendliness and helpfulness, contributing to a pleasant stay.
In addition to its strategic location, the hotel's amenities, including a clean, comfortable environment and a well-regarded in-house restaurant, receive positive remarks. These features make the Mercure Paris Orly Airport hotel a reliable choice for those who need a brief yet comfortable stay close to the airport, whether for business or leisure travel.
Breakfast
However, the cost is a recurrent point of contention, with many reviews noting that the price of around €20 per person is perceived as steep, especially when breakfast is not included in the room rate. Some guests have expressed disappointment with certain aspects like the lack of variety on specific mornings or items not being replenished promptly. Despite these critiques, the spacious breakfast area, coupled with attentive service, enhances the overall breakfast experience for most guests.
Dinner
However, not all feedback is glowing. Some guests found the menu somewhat limited, with offerings like pizza, hamburger, and pasta dominating the choices. The quality of the food is described at times as poor or mediocre, with complaints about cold dishes and disorganized evening service. Others have noted that the restaurant's atmosphere is less welcoming, and some found the prices steep for the quality served.
In addition, the restaurant seems not to operate during lunchtime, making on-site dining less desirable for guests who prefer daytime meals. Families with children noted the availability of a children's menu, though some felt that options for dining could be expanded to enhance overall satisfaction.
Overall, for those staying at Mercure Paris Orly Airport, the restaurant can be a convenient and enjoyable option, especially for evening meals, though it may not meet everyone's expectations in terms of variety and service efficiency.
Rooms
Beds
Cleanliness
However, some guests did encounter issues such as stained linens and less-than-ideal cleanliness in specific areas. Despite these occasional lapses, the feedback emphasizes the hotel's commitment to maintaining good standards of cleanliness, with many guests describing the property as exceptionally clean. Staff friendliness and service further enhance the experience, rounding out the hotel's appeal as a well-located and reliable choice for travelers seeking a clean and comfortable stay near Paris Orly Airport.
Staff
The hotel staff's commitment to guest satisfaction is evident, as many guests recount stories of the team going above and beyond, such as helping families with children, ensuring forgotten items are promptly sent, or swiftly setting up requested amenities. This dedication, paired with efficient and responsive service, leaves a positive impression on visitors.
While there are occasional mentions of overwhelmed staff during busy periods leading to slower service, the predominant narrative is one of professional courtesy and helpfulness. Despite some minor issues, the overall experience remains positive, with the staff’s lively and cheerful demeanor enhancing the stay at this conveniently located airport hotel.
Wi-Fi
Gym
Parking
Family
Children are welcomed with open arms at the hotel, and the variety of activities available caters well to their entertainment needs. There's a delightful playroom equipped with beanbags, a pool table, and a football table, creating enjoyable experiences for children and adults alike. Board games are on hand to amuse the younger guests, ensuring a relaxed, playful environment.
Dining options are also accommodating, with a children's menu in the evening and a family-friendly restaurant offering affordable prices. While a few guests noted the breakfast options could be scarce, children do not incur extra charges which is a thoughtful gesture by the hotel. The staff receive high praise for their friendliness and attentiveness, contributing positively to the overall experience.
With its proximity to Orly Airport and the convenience of a shuttle service, Mercure Paris Orly Airport proves to be a strategic choice for families embarking or returning from travels. The hotel promises a peaceful stay with clean, modern facilities and a welcoming atmosphere that resonates well with adults and children alike.
4 Star
Business
While the hotel may require some updates to its decor, comfort and cleanliness are noted positives in the guest rooms. The onsite restaurant is a highlight, offering delightful dishes for guests. Despite some concerns about room fittings and wifi connectivity for VPN access, the hotel is often seen as an ideal stopover for those in transit or on professional trips.
With practical amenities like water refill stations and its strategic location near the Jean Monnet space, the Mercure Paris Orly Airport Hotel is praised for being a reliable choice for business travelers looking for an efficient and comfortable stay with good value for money.
Accessible
The hotel itself, described as modern and clean, provides accessible facilities and parking, adding to its appeal for guests with specific needs. However, there are some challenges noted, particularly for guests with mobility issues. The distance between the reception/restaurant and the room could be problematic for those who find walking difficult. Additionally, while the bathtub posed access difficulties for some guests, assistance upon arrival or departure from the hotel was lacking. Despite these concerns, the overall consensus points toward a comfortable and convenient experience at Mercure Paris Orly Airport, with particular emphasis on its prime location and accessibility options via public transport.
Dog Friendly
No, Mercure Paris Orly Airport doesn't have any pool.
No, a spa isn't available at Mercure Paris Orly Airport.
Yes, Mercure Paris Orly Airport welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Mercure Paris Orly Airport.
Yes, Mercure Paris Orly Airport has a gym.
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