Novotel Paris Charenton le Pont
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Summary of reviewsNovotel Paris Charenton le Pont receives numerous commendations for its strategic location near a metro station, making access to central Paris and its major attractions highly convenient. Guests appreciate the serene, beautiful neighborhood that houses ample amenities such as supermarkets, pharmacies, bakeries and a variety of dining options. Despite being a bit distant from the city center on foot, efficient metro connections ensure quick travel, adding to the location's appeal for both leisure and business travelers.
The breakfast service is generally praised for its variety, quality and the pleasant atmosphere of the dining area. Nevertheless, some guests feel the breakfast is overpriced and occasionally lacking certain items or not promptly replenished. Dinner options receive mixed reviews due to the absence of evening meals on weekends and perceived high costs, but nearby dining alternatives, including a pizzeria and various cafés, significantly benefit guests.
Room reviews highlight spacious accommodations equipped with useful amenities, suitable for families. However, the rooms show signs of wear with outdated decor, worn-out furniture and sanitation areas needing more consistent upkeep. Cleanliness varies with some guests complimenting the neatness and others pointing out issues like dirty carpets and bathrooms. Staff receives high marks for their friendly, attentive service, although there are sporadic reports of less helpful behavior and occasional lapses in housekeeping standards.
WiFi service at the hotel is generally reliable, though some guests experience slower speeds or weaker signals. Parking is convenient with secure, accessible options available at reasonable rates and the presence of EV charging points is particularly appreciated by guests with electric vehicles.
The hotel offers a family-friendly environment with amenities for children, including cribs, toys and play areas, making it a favorable choice for guests traveling with kids. While primary beds are largely reported as very comfortable, sofa and extra beds are frequently criticized for discomfort.
Overall, Novotel Paris Charenton le Pont stands out for its excellent location, friendly staff and family-friendly services, but improvements in room updates and maintenance could enhance the guest experience to meet the anticipated four-star standard.
Categories
The breakfast service is generally praised for its variety, quality and the pleasant atmosphere of the dining area. Nevertheless, some guests feel the breakfast is overpriced and occasionally lacking certain items or not promptly replenished. Dinner options receive mixed reviews due to the absence of evening meals on weekends and perceived high costs, but nearby dining alternatives, including a pizzeria and various cafés, significantly benefit guests.
Room reviews highlight spacious accommodations equipped with useful amenities, suitable for families. However, the rooms show signs of wear with outdated decor, worn-out furniture and sanitation areas needing more consistent upkeep. Cleanliness varies with some guests complimenting the neatness and others pointing out issues like dirty carpets and bathrooms. Staff receives high marks for their friendly, attentive service, although there are sporadic reports of less helpful behavior and occasional lapses in housekeeping standards.
WiFi service at the hotel is generally reliable, though some guests experience slower speeds or weaker signals. Parking is convenient with secure, accessible options available at reasonable rates and the presence of EV charging points is particularly appreciated by guests with electric vehicles.
The hotel offers a family-friendly environment with amenities for children, including cribs, toys and play areas, making it a favorable choice for guests traveling with kids. While primary beds are largely reported as very comfortable, sofa and extra beds are frequently criticized for discomfort.
Overall, Novotel Paris Charenton le Pont stands out for its excellent location, friendly staff and family-friendly services, but improvements in room updates and maintenance could enhance the guest experience to meet the anticipated four-star standard.
Hotel Taking Steps Towards Sustainability
This hotel participates in the Green Key program and incorporates several eco-friendly features. These include the use of eco-friendly cleaning products and toiletries, LED lighting, recycling initiatives, and water-efficient showers in its rooms.
Family Friendly Hotel
This hotel provides spacious family rooms and is conveniently located near public transportation, making it easy to explore Paris. Its amenities cater to families, ensuring a comfortable and stress-free stay. Specific family-oriented amenities are available.
Hotel with Parking
Situated in Charenton-le-Pont, adjacent to Créteil, this Novotel property provides parking facilities. It's a well-known brand offering expected amenities for travelers with cars.
EV charging stations
Accessible Hotel
Being a Novotel hotel, it is associated with a brand that typically incorporates accessibility features to accommodate guests with disabilities.
4-Star Hotel
This hotel is known for its convenient location. It provides easy access to various attractions and transportation options, making it a practical choice for visitors.
Hotel with EV Charging Stations
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Guest Reviews
The location of Novotel Paris Charenton le Pont receives high praise from guests, primarily for its convenient proximity to the metro station, which is just a few steps away from the hotel entrance. This advantageous feature ensures quick and straightforward access to Paris's major attractions and monuments, making it a strategic base for exploring the city. Guests frequently mention that the peaceful and beautiful neighborhood adds to the charm, providing a quiet retreat from the hustle and bustle of central Paris.
Additionally, the hotel's location near supermarkets, pharmacies, bakeries and various dining options enhances the convenience for guests. While some reviews note that the hotel is a bit far from the city center by foot, the efficient metro connections mitigate this distance with approximately a 25-minute ride to central Paris and major landmarks. The easy accessibility from main motorways and nearby parking facilities is another appreciated feature, making it a suitable choice for both leisure and business travelers.
The surrounding area, characterized by a safe and cozy atmosphere, along with close proximity to public transportation, shops and restaurants, adds to the overall positive experience. Despite being slightly removed from the central tourist districts, the efficient metro service and the appealing local amenities affirm the hotel's status as a convenient and well-situated option for a stay in Paris. The excellent location, coupled with friendly staff and good hotel facilities, makes Novotel Paris Charenton le Pont a highly recommended choice for travelers.
The breakfast experience at Novotel Paris Charenton le Pont appears to be a mixed bag according to guest reviews. On the positive side, many guests praise the breakfast for being delicious, varied and of high quality. It offers a diverse selection of dishes, including options for those with dietary restrictions and is often mentioned as plentiful and hearty. The breakfast area is described as spacious, bright and well-maintained, enhancing the overall dining experience. Courteous and helpful staff further contribute to the pleasant atmosphere.
However, several reviews highlight the breakfast as being overpriced with some guests feeling that the cost does not match the quality or variety provided. Occasional criticisms include limited choices, particularly in savory items and cheeses, as well as some items being served cold or in insufficient quantities. While many found the breakfast comprehensive and well-stocked, others noted that certain options were consistently missing or not refilled promptly.
In summary, while the breakfast is generally well-regarded for its variety and quality, potential guests should weigh the cost against their expectations and preferences.
Novotel Paris Charenton le Pont offers a varied and enjoyable dining experience. Guests appreciated the diverse and abundant catering service, highlighting that the food is good with delicious small dishes being a standout. Lunch at the hotel received praise for its quality and the buffet breakfast was noted as a positive feature. The restaurant terrace and bar service provide additional options for relaxation and refreshment.
However, some limitations have been pointed out. There are no proper meals served in the evening and the hotel restaurant is unavailable for dinner on weekends. Additionally, the dinner was considered a bit too expensive by some guests. The half-board formula appears to lack clear definition, which may lead to some confusion.
Despite these drawbacks, the hotel's surroundings compensate with a variety of dining options. Guests can find several nice restaurants, patisseries, cafés, a Monoprix supermarket and even a McDonald's nearby. For those seeking alternative dining experiences, a very good pizzeria is located just across the street. This mix of on-site and nearby dining options makes Novotel Paris Charenton le Pont a convenient choice for visitors.
The rooms at Novotel Paris Charenton le Pont receive mixed reviews, highlighting both positive and negative aspects. On the upside, the rooms are consistently described as spacious, making them suitable for families and are well-equipped with amenities such as mini-fridges and kettles. The general comfort and pleasant nature of the rooms are also appreciated with many reviewers noting the cleanliness and modernity of certain areas, particularly the bathrooms.
However, the hotel shows signs of aging with numerous guests pointing out outdated decor, worn-out furniture and stained carpets. Issues with room temperature control, either being too hot or lacking adequate air conditioning, were frequently mentioned. Cleanliness is another area of concern with instances of dirty carpets, visible wear and tear and lack of consistent upkeep. Additionally, the soundproofing is considered inadequate by some guests and the beds, especially sofa beds, have been labeled uncomfortable.
Overall, while the spaciousness and amenities of the rooms are appealing, the need for substantial renovation and better maintenance is evident to bring the rooms up to modern standards.
The guest reviews for the beds at Novotel Paris Charenton le Pont present a mixed yet largely favorable overview. Most guests found the main beds remarkably comfortable, often describing them as very comfortable, super comfy and of excellent quality. Descriptions like comfy beds, large beds and proper bed quite comfortable frequently appear in the reviews, reflecting a general satisfaction with the standard beds provided by the hotel. Even the bed linens and overall bedding received commendations, being noted as comfortable, very good and of good quality.
However, the sofa beds and extra beds tell a different story. Numerous guests mentioned the discomfort and inadequacy of these alternative sleeping arrangements. Phrases such as sofa bed dirty, uncomfortable sofa bed and negative comments about thin and hard mattresses stand out. The extra beds for children also received criticism for being uncomfortable or even dangerous in some instances.
Some guests highlighted cleanliness issues with remarks about dirty sofa cushions, stained bed sheets and needed maintenance or replacements for certain bed components. Despite a handful of negative comments, such as uncomfortable beds and poor sleep experiences, the primary beds managed to leave a positive impression.
Overall, while the main beds at Novotel Paris Charenton le Pont largely contribute to a comfortable stay, improvements are needed for the sofa beds and extra sleeping provisions to ensure a uniformly pleasant experience for all guests.
The Novotel Paris Charenton le Pont receives mixed feedback regarding cleanliness from its guests. Positively, many reviews commend the hotel for its clean rooms, noting that they are neat, well-equipped and thoroughly cleaned daily with fresh towels and clean white linens. The property itself is often described as clean with some guests highlighting the spotless common areas and the overall tidy environment. Guests also appreciate the good welcome, comfortable bedding and the spacious rooms with nice views.
However, several reviews point out significant issues, particularly with the carpets, which are frequently mentioned as dirty and stained. Some guests report dirty bathrooms and overall outdated facilities that give an appearance of being less clean. Specifically, the presence of visible dirt and hair, stained carpets and old furniture detract from the overall cleanliness. The need for renovation and updated housekeeping practices is a recurrent theme, as some rooms fail to meet the expected 4-star standard.
In summary, while the hotel generally maintains a level of cleanliness that meets the expectations of many guests, there are notable areas for improvement, especially in updating and maintaining carpets and bathroom standards.
At the Novotel Paris Charenton le Pont, guests frequently highlight the friendly and helpful nature of the staff. Many reviews commend the staff for being welcoming, attentive and professional, particularly noting the courteous reception and restaurant staff. Fast check-ins, the staff's responsiveness and their overall helpful demeanor receive positive attention.
However, there are sporadic mentions of unhelpful or unprofessional behavior, as well as a few instances of poor customer service. Despite occasional lapses, the majority of guests find the staff to be accommodating and pleasant, reflecting well on the customer service experience.
Housekeeping has received mixed reviews with some guests appreciating the cleanliness and efficiency, while others have addressed concerns about the thoroughness and professionalism. Overall, the supportive and friendly staff create a warm and welcoming atmosphere that largely complements the hotel's well-maintained facilities and convenient location next to public transport and local amenities.
While staying at Novotel Paris Charenton le Pont, guests have varying experiences with the hotel's WiFi. For some, the WiFi is reliable, fast and available without the need for annoying prompts or codes. Others have found the WiFi less satisfactory, noting that it can be slow, weak or unreliable at times. In certain areas, such as common spaces and rooms, WiFi availability meets expectations. However, improvements in signal strength and overall WiFi performance could enhance the experience for all guests. Additionally, the hotel provides complimentary bottles of water upon arrival, which enhances the overall guest welcome experience.
Novotel Paris Charenton le Pont offers a variety of parking options that are generally well-regarded by guests for their convenience and accessibility. The parking facilities include underground and public parking garages situated close to the hotel, which are known to be secure and easy to access. The convenience is further enhanced by charging stations for electric cars.
Several reviews highlight that parking was inexpensive compared to Paris standards with some guests mentioning affordable rates of around €10 to €20 per night. Although there were complaints about parking charges being unexpected or somewhat high, many guests appreciated the fact that parking could be included in their booking or available for a small, reasonable fee.
Parking is described as ample and spacious and the process of parking was often noted as straightforward and hassle-free. The hotel’s proximity to parking facilities allows for easy access, which is ideal for short trips. Reviews also mention that parking nearby can be quick and buying parking on third-party websites may offer more economical options.
In summary, parking at Novotel Paris Charenton le Pont is generally satisfactory with secure, accessible options available at reasonable prices for the convenience it offers.
Novotel Paris Charenton le Pont provides several options for guests to charge their electric vehicles. The hotel offers charging points, making it convenient for travelers with electric cars. Although some reviews did not mention the availability of EV charging, there are positive remarks about the existence of these amenities, including specific mentions of charging sockets and stations for electric cars. This accessibility can be particularly beneficial for those looking to maintain their green travel practices while staying in Paris.
Novotel Paris Charenton le Pont offers a notably family-friendly experience, making it an appealing choice for travelers with children. The hotel provides various child-friendly amenities, including options like baby cribs available upon request and a selection of treats and toys for younger guests. The presence of spaces designed for children to play, such as rooms equipped with Xbox 360, video games and a football table, enhances the stay for families.
Family rooms are well-suited for accommodating two adults and two children, designed to be comfortable and spacious. Guests also appreciate the clean and well-maintained accommodations. The hotel’s proximity to the subway station and nearby facilities, like a supermarket, is advantageous for families who value convenience and accessibility.
However, there are a few areas of concern, such as the lack of soundproofing and issues with the quality of the children's beds. Nevertheless, elements like a teddy bear in the entrance hall and a teen space contribute to creating a welcoming environment for kids of various ages. Overall, the hotel’s efforts in offering family-oriented services and spaces make it a solid option for families planning a trip to Paris.
The guest reviews of Novotel Paris Charenton le Pont reflect a mixed but largely critical assessment of its four-star rating, facilities and services. While some visitors had a fun stay and reported that their expectations were met, the majority expressed disappointment with the hotel's standard. Many reviews pointed out that the hotel does not live up to its advertised four-star rating, citing issues such as dirty curtains, dilapidated rooms and overall poor value for money.
Reviewers noted that the hotel needs renovation and that the rooms and bathrooms fall short of four-star standards. The service, too, was frequently described as not meeting the expected level for a hotel in this category with some stating it was only worthy of one or two stars at most. The high cost of the rooms was another point of contention with many guests feeling that it was unjustified given the condition and service provided.
Despite these criticisms, there were mentions of top care and a positive overall judgment from some guests. However, the consensus remains that Novotel Paris Charenton le Pont does not currently deserve its four-star rating with consistent feedback suggesting it should be reevaluated to better align with its actual offerings.
Novotel Paris Charenton le Pont impresses business travelers with its convenient location and robust facilities tailored for work-related needs. Business guests appreciate the quick and efficient check-in/out process and the availability of underground parking adds to the ease of transit. The hotel boasts strong WiFi and well-equipped rooms, enabling smooth and productive business meetings. Additionally, the presence of a business center and well-maintained conference amenities make it a preferred choice for hosting events. The location, which features easy access to the Metro service, further enhances its appeal for short business stopovers. Although some guests feel the rooms could benefit from updates, particularly modernizing aspects, the overall experience remains positive for business travelers.
The Novotel Paris Charenton le Pont has received positive feedback for its accessibility features, making it a convenient choice for guests with disabilities. The hotel is notably wheelchair friendly and offers easy accommodation for the elderly with features such as wide doors and accessible rooms. Guests appreciated the accessible location, which is well-connected to public transport, including easy access to the metro and main bus terminus.
Accessible parking and parking garages are available, making it convenient for those traveling by car. The accessibility of the hotel also extends to nearby amenities, such as gyms. Despite occasional maintenance issues with the elevators and some less optimal lighting in rooms, the general accessibility of the hotel met guest expectations.
Overall, the hotel's convenient access to public transport and nearby attractions, along with its thoughtful design for those with mobility needs, makes it a recommended stay for families and older guests alike.
Novotel Paris Charenton le Pont is recognized for its dog-friendly facilities and services. The hotel welcomes dogs in various rooms and common areas and even accepts dogs in dedicated family rooms. The supportive team is noted for being attentive to the needs of guests traveling with their pets. The environment is clean and suitable for families, making it a decent choice for those with dogs. While there are mentions of dogs being allowed in the rooms, some reviews do note that no pets are allowed, indicating that policies may vary or have changed over time.
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Location
Additionally, the hotel's location near supermarkets, pharmacies, bakeries and various dining options enhances the convenience for guests. While some reviews note that the hotel is a bit far from the city center by foot, the efficient metro connections mitigate this distance with approximately a 25-minute ride to central Paris and major landmarks. The easy accessibility from main motorways and nearby parking facilities is another appreciated feature, making it a suitable choice for both leisure and business travelers.
The surrounding area, characterized by a safe and cozy atmosphere, along with close proximity to public transportation, shops and restaurants, adds to the overall positive experience. Despite being slightly removed from the central tourist districts, the efficient metro service and the appealing local amenities affirm the hotel's status as a convenient and well-situated option for a stay in Paris. The excellent location, coupled with friendly staff and good hotel facilities, makes Novotel Paris Charenton le Pont a highly recommended choice for travelers.
Breakfast
However, several reviews highlight the breakfast as being overpriced with some guests feeling that the cost does not match the quality or variety provided. Occasional criticisms include limited choices, particularly in savory items and cheeses, as well as some items being served cold or in insufficient quantities. While many found the breakfast comprehensive and well-stocked, others noted that certain options were consistently missing or not refilled promptly.
In summary, while the breakfast is generally well-regarded for its variety and quality, potential guests should weigh the cost against their expectations and preferences.
Dinner
However, some limitations have been pointed out. There are no proper meals served in the evening and the hotel restaurant is unavailable for dinner on weekends. Additionally, the dinner was considered a bit too expensive by some guests. The half-board formula appears to lack clear definition, which may lead to some confusion.
Despite these drawbacks, the hotel's surroundings compensate with a variety of dining options. Guests can find several nice restaurants, patisseries, cafés, a Monoprix supermarket and even a McDonald's nearby. For those seeking alternative dining experiences, a very good pizzeria is located just across the street. This mix of on-site and nearby dining options makes Novotel Paris Charenton le Pont a convenient choice for visitors.
Rooms
However, the hotel shows signs of aging with numerous guests pointing out outdated decor, worn-out furniture and stained carpets. Issues with room temperature control, either being too hot or lacking adequate air conditioning, were frequently mentioned. Cleanliness is another area of concern with instances of dirty carpets, visible wear and tear and lack of consistent upkeep. Additionally, the soundproofing is considered inadequate by some guests and the beds, especially sofa beds, have been labeled uncomfortable.
Overall, while the spaciousness and amenities of the rooms are appealing, the need for substantial renovation and better maintenance is evident to bring the rooms up to modern standards.
Beds
However, the sofa beds and extra beds tell a different story. Numerous guests mentioned the discomfort and inadequacy of these alternative sleeping arrangements. Phrases such as sofa bed dirty, uncomfortable sofa bed and negative comments about thin and hard mattresses stand out. The extra beds for children also received criticism for being uncomfortable or even dangerous in some instances.
Some guests highlighted cleanliness issues with remarks about dirty sofa cushions, stained bed sheets and needed maintenance or replacements for certain bed components. Despite a handful of negative comments, such as uncomfortable beds and poor sleep experiences, the primary beds managed to leave a positive impression.
Overall, while the main beds at Novotel Paris Charenton le Pont largely contribute to a comfortable stay, improvements are needed for the sofa beds and extra sleeping provisions to ensure a uniformly pleasant experience for all guests.
Cleanliness
However, several reviews point out significant issues, particularly with the carpets, which are frequently mentioned as dirty and stained. Some guests report dirty bathrooms and overall outdated facilities that give an appearance of being less clean. Specifically, the presence of visible dirt and hair, stained carpets and old furniture detract from the overall cleanliness. The need for renovation and updated housekeeping practices is a recurrent theme, as some rooms fail to meet the expected 4-star standard.
In summary, while the hotel generally maintains a level of cleanliness that meets the expectations of many guests, there are notable areas for improvement, especially in updating and maintaining carpets and bathroom standards.
Staff
However, there are sporadic mentions of unhelpful or unprofessional behavior, as well as a few instances of poor customer service. Despite occasional lapses, the majority of guests find the staff to be accommodating and pleasant, reflecting well on the customer service experience.
Housekeeping has received mixed reviews with some guests appreciating the cleanliness and efficiency, while others have addressed concerns about the thoroughness and professionalism. Overall, the supportive and friendly staff create a warm and welcoming atmosphere that largely complements the hotel's well-maintained facilities and convenient location next to public transport and local amenities.
Wi-Fi
Parking
Several reviews highlight that parking was inexpensive compared to Paris standards with some guests mentioning affordable rates of around €10 to €20 per night. Although there were complaints about parking charges being unexpected or somewhat high, many guests appreciated the fact that parking could be included in their booking or available for a small, reasonable fee.
Parking is described as ample and spacious and the process of parking was often noted as straightforward and hassle-free. The hotel’s proximity to parking facilities allows for easy access, which is ideal for short trips. Reviews also mention that parking nearby can be quick and buying parking on third-party websites may offer more economical options.
In summary, parking at Novotel Paris Charenton le Pont is generally satisfactory with secure, accessible options available at reasonable prices for the convenience it offers.
EV charging stations
Family
Family rooms are well-suited for accommodating two adults and two children, designed to be comfortable and spacious. Guests also appreciate the clean and well-maintained accommodations. The hotel’s proximity to the subway station and nearby facilities, like a supermarket, is advantageous for families who value convenience and accessibility.
However, there are a few areas of concern, such as the lack of soundproofing and issues with the quality of the children's beds. Nevertheless, elements like a teddy bear in the entrance hall and a teen space contribute to creating a welcoming environment for kids of various ages. Overall, the hotel’s efforts in offering family-oriented services and spaces make it a solid option for families planning a trip to Paris.
4 Star
Reviewers noted that the hotel needs renovation and that the rooms and bathrooms fall short of four-star standards. The service, too, was frequently described as not meeting the expected level for a hotel in this category with some stating it was only worthy of one or two stars at most. The high cost of the rooms was another point of contention with many guests feeling that it was unjustified given the condition and service provided.
Despite these criticisms, there were mentions of top care and a positive overall judgment from some guests. However, the consensus remains that Novotel Paris Charenton le Pont does not currently deserve its four-star rating with consistent feedback suggesting it should be reevaluated to better align with its actual offerings.
Business
Accessible
Accessible parking and parking garages are available, making it convenient for those traveling by car. The accessibility of the hotel also extends to nearby amenities, such as gyms. Despite occasional maintenance issues with the elevators and some less optimal lighting in rooms, the general accessibility of the hotel met guest expectations.
Overall, the hotel's convenient access to public transport and nearby attractions, along with its thoughtful design for those with mobility needs, makes it a recommended stay for families and older guests alike.
Dog Friendly
No, Novotel Paris Charenton le Pont doesn't have any pool.
No, a spa isn't available at Novotel Paris Charenton le Pont.
Yes, Novotel Paris Charenton le Pont welcomes dogs.
Yes, parking facilities are available at Novotel Paris Charenton le Pont.
No, Novotel Paris Charenton le Pont doesn't have a gym.
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