Dukes Head Hotel

Croydon 51.36685900, -0.15362100 , The Green, 6 Manor Road (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Dukes Head Hotel has garnered significant acclaim for various aspects of the guest experience, emphasizing central location, impeccable service and exceptional amenities.

Situated in a prime location near Wallington Green, the hotel offers easy access to London and Gatwick, which is ideal for both city-goers and travelers. Its proximity to public transport and local amenities, such as supermarkets and shops, adds to the convenience. While the surrounding area might not be picturesque, the hotel's serene atmosphere, lovely beer garden, ample parking and homely ambiance make up for it. The staff’s friendliness further enhances the appeal of the location.

The dining experience at the Dukes Head Hotel consistently receives high praise. The breakfast is described as excellent and delicious, offering a wide variety of options, from freshly cooked hot dishes to pastries and cereals, all served with great attention to detail. The service is friendly and adds to the positive ambiance. The dinner experience is similarly lauded with many guests noting the superb quality of the food and the pleasant atmosphere of the restaurant and pub.

The rooms at the Dukes Head Hotel are another highlight, noted for their comfort, cleanliness and spaciousness. Guests appreciate the contemporary, stylish decor, comfortable beds and modern, well-maintained bathrooms. The quietness of the rooms at night, efficient air conditioning and special touches like nice coffee contribute to a comfortable stay. Additionally, the hotel caters well to those with mobility issues with ground floor access and well-equipped facilities.

Cleanliness is a consistent theme in the reviews with guests frequently describing the hotel as spotlessly clean and comfortable. The beautifully decorated and fresh-looking spaces, along with the friendly and attentive staff, create a welcoming atmosphere that enhances the overall experience.

The staff at the Dukes Head Hotel receive rave reviews for their friendliness, helpfulness and welcoming nature. Guests commend the warm reception and the accommodating, efficient service that makes everyone feel well-served and appreciated.

The parking facilities are highly regarded with a large, secure car park providing plenty of free parking spaces. Guests appreciate the convenience and ease of finding a spot, despite occasional busyness.

While the Wi-Fi experience presents mixed reviews with some guests encountering connectivity issues, this does not significantly detract from the overall positive feedback.

Overall, the Dukes Head Hotel provides a highly satisfying experience with its central location, excellent dining, comfortable and clean rooms, outstanding staff and ample parking facilities.
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Hotel with Parking
This hotel provides free on-site parking. Guests have positively reviewed the convenience and accessibility of its car park.

Accessible Hotel
This hotel offers rooms and facilities for disabled guests, including bathrooms designed for disabled access and general wheelchair access throughout the property.

Family Friendly Hotel

Dog Friendly Hotel

3-Star Hotel

Room Types
Classic Twin Room This room features free Wi-Fi, seating area, an en suite bathroom with hairdryer and a flat-screen TV. Tea/coffee making facilities are also available.

Classic Double Room This room features free Wi-Fi, seating area, an en suite bathroom with hairdryer and a flat-screen TV. Tea/coffee making facilities are also available.

Superior Double Room Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.

Superior Twin Room Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room has a tea and coffee maker, heating and a TV. The unit has 2 beds.

Guest Reviews
8.8
Excellent
Location
The Dukes Head Hotel is praised for its excellent and central location, making it a convenient choice for various needs. Situated near Wallington Green and adjacent to bus routes, it offers easy access to London and Gatwick, appealing to both city-goers and travelers. The hotel's proximity to public transport and local amenities, including supermarkets and shops within a few minutes' walk, adds to its accessibility. Many guests noted the peaceful and quiet surroundings with some highlighting the lovely beer garden and plentiful parking, although parking can be challenging at times. The ambiance is homely and the staff receive high marks for friendliness. While the surrounding area may not be the prettiest and near a busy road, the hotel’s charm and serene atmosphere make up for it. Additionally, the location is described as perfect for visiting family, nearby hospitals and enjoying Beddington Park.

Breakfast
The breakfast experience at Dukes Head Hotel receives high praise from guests, consistently described with positive adjectives such as excellent, fantastic, lovely, delicious and superb. One highlight is the broad selection available, which includes fruit, pastries, toast, cereals and made-to-order hot dishes. Guests appreciated the variety, such as freshly cooked hot options, runny eggs and good black pudding. Many commented on the quality and taste, noting that breakfasts were served piping hot and with great attention to detail.

The service accompanying breakfast is often mentioned as friendly and helpful, which adds to the overall positive ambiance. The breakfast area itself offers a mix of self-service and table service, which guests found convenient. Some guests were particularly pleased with the inclusion of options like a Nespresso machine in their rooms and described the breakfast as perfect.

Despite the overwhelmingly positive feedback, a few reviews pointed out areas for improvement. Some guests mentioned that the breakfast selection could be better, particularly in terms of fruit options. Others noted discrepancies in the quality of specific items such as bacon or commented on the temperature of the food.

Overall, the Dukes Head Hotel provides a very good breakfast experience with plenty of options to cater to different tastes, complemented by excellent service and attention to detail. The variety and quality make it a highlight for many guests during their stay.

Dinner
The Dukes Head Hotel has garnered numerous positive reviews for its dining experience, particularly at dinner. Guests consistently praised the restaurant for its superb, delicious and stunning food. Many described the evening meals as great and the overall dining experience as lovely. The food was often highlighted as being very good or excellent with some reviews even calling it amazing and sublime.

One aspect that stood out was the consistency in quality across multiple meals with lunch and breakfast also receiving favorable comments. The breakfast, in particular, was noted for being very tasty. The friendliness and efficiency of the staff enhanced the dining experience, contributing to an enjoyable atmosphere in both the restaurant and the pub.

While one review mentioned overcooked dinner and another indicated that the dining experience could be hectic at times, the general consensus leans heavily towards a positive experience. The combination of great food and a pleasant atmosphere makes dining at the Dukes Head Hotel a memorable part of the stay.

Rooms
The rooms at Dukes Head Hotel have received high praise from guests, highlighting their comfort, cleanliness and spaciousness. The decor is often noted as contemporary and stylish with many rooms featuring modern furnishings and fresh decor. Guests have consistently found the beds to be very comfortable and the rooms well-equipped, often with special touches such as nice coffee and natural bathroom products.

The size of the rooms is frequently mentioned with many guests appreciating the large, spacious areas and big beds. Cleanliness is a common theme in the reviews, emphasizing well-presented and immaculate conditions. The showers and bathrooms also receive commendations for being modern and well-maintained.

Guests have commented on the quietness of the rooms at night, the efficient air conditioning and the overall comfort. Additionally, the hotel caters well to those with mobility issues, offering ground floor access and well-equipped facilities. The recent refurbishments have left a positive impression, making the hotel experience even more pleasant for its visitors.

Overall, Dukes Head Hotel provides a welcoming and comfortable stay with its clean, spacious and tastefully decorated rooms that cater to various needs and preferences.

Beds
At the Dukes Head Hotel, guests frequently praise the beds for their exceptional comfort. The descriptions range from large to enormous with many noting the super king-sized options. The beds are often cited as being very comfortable with some reviewers mentioning high-quality linen and soft mattresses. The rooms themselves are spacious, complementing the comfort of the bedding with cozy and accommodating atmospheres. Despite the overwhelmingly positive feedback, a few guests felt the beds could have been even more comfortable and one pointed out that the duvet was too thick for the season. However, the consensus is clear: the Dukes Head Hotel provides a sleeping experience that many find incredibly satisfying.

Cleanliness
The Dukes Head Hotel receives high marks for cleanliness from its guests, consistently described as spotlessly clean with very clean facilities. The rooms and accommodations are noted for being exceptionally clean, comfortable and modern. There's an emphasis on the hotel’s beautifully decorated and fresh-looking spaces, maintaining a traditional yet updated aesthetic. Guests appreciate the quietness of the rooms, as well as the plentiful provision of tea and coffee.

The hotel's bathrooms are generally clean, though there is a rare mention of needing a deeper clean in some cases. The overall atmosphere is described as welcoming and the staff as friendly and attentive. The outdoor spaces are recognized for their comfort, complete with heating and ample seating. The cleanliness of the Dukes Head Hotel contributes significantly to its cozy, comfortable and inviting ambiance, making it a delightful place for guests to stay.

Staff
The Dukes Head Hotel has earned rave reviews for its outstanding staff, consistently noted for their friendliness, helpfulness and welcoming nature. Guests frequently mention the warm and amazing reception they receive with staff who are incredibly cheerful and attentive to their needs. The personnel are described as very accommodating and efficient, ensuring that nothing is too much trouble. Whether early arrivals or guests with specific requests, the hotel's team is praised for making everyone feel welcomed and well-served. Even the barman stands out for his friendly demeanor. The overall atmosphere created by the staff contributes significantly to a positive experience at this hotel, making it a standout choice for travelers desiring exceptional service.

Wi-Fi
The Wi-Fi experience at Dukes Head Hotel presents a mixed bag. While some guests praised the Wi-Fi for providing great connectivity, others encountered issues, finding it weak in their rooms or even inaccessible in certain areas of the hotel. Despite some technical inconveniences, the overall ambiance and amenities of the rooms, such as the superb shower and great en suite facilities, were well received. Nonetheless, potential visitors might want to prepare for variable internet quality during their stay.

Parking
The Dukes Head Hotel offers a highly regarded parking experience for guests. The establishment boasts a large, secure car park with plenty of free parking spaces, providing convenience right outside the hotel. Guests have expressed appreciation for the ease of parking and the ample space available, making it simple to find a spot. Despite occasional busyness in the car park, particularly during peak times or due to tradesmen occupying spaces, the overall feedback highlights the hotel's excellent parking facilities. With easy-to-access, spacious and free parking options, the Dukes Head Hotel ensures a hassle-free experience for those traveling by car.


No, Dukes Head Hotel doesn't have any pool.

No, a spa isn't available at Dukes Head Hotel.

Yes, Dukes Head Hotel welcomes dogs.

Yes, parking facilities are available at Dukes Head Hotel.

No, Dukes Head Hotel doesn't have a gym.

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