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Summary of reviewsHotel Convento Del Giraldo is highly praised for its exceptional and central location in Cuenca's historic heart, providing guests with convenient access to notable landmarks including the Cathedral, Hanging Houses and San Pablo Bridge. The hotel's charming, classic design, combined with spacious and comfortable rooms offering picturesque views of the old town, creates a serene and memorable experience despite being in the bustling city center.
The breakfast experience at the hotel is often described as delicious and varied with high-quality products and excellent staff attention. While some guests find the breakfast expensive and occasionally disorganized, especially during busy times, the overall sentiment is positive. The lack of a buffet option due to COVID-19 precautions was noted, but many appreciated the à la carte offerings.
Dinner at Hotel Convento Del Giraldo receives outstanding feedback with guests commending the delicious, well-presented meals at reasonable prices. The on-site restaurant's scenic view and charming ambiance enhance the dining experience, making it highly recommended among visitors. The gastrobar, celebrated for its friendly staff, contributes to a relaxed and enjoyable atmosphere.
The rooms at the hotel are generally spacious and well-appointed with many guests appreciating the cleanliness, comfortable beds and modern amenities. Some rooms offer stunning views of the old town and the cathedral, contributing to the hotel's cozy and attractive atmosphere. However, occasional issues such as poor lighting, older pillows, hard mattresses and noise from adjacent rooms were noted by a few guests.
Cleanliness is a strong point for the hotel, frequently highlighted by guests who find the entire property, including rooms and bathrooms, well-maintained and spotless. The attentive daily cleaning service and accommodating staff further enhance the positive experience.
The hotel staff receives high marks for their friendliness, professionalism and attentive service. Specific members, including Isabel, are commended for their exceptional kindness. While there are rare mentions of less enthusiastic service from certain reception staff, the overall impression is overwhelmingly positive.
The WiFi quality at Hotel Convento Del Giraldo varies with many guests describing it as fast and reliable, while others report issues with coverage and connectivity in some areas. Potential visitors should verify the current state of the WiFi if consistent internet access is crucial.
Opinions on the beds are mixed with many guests finding them spacious and comfortable, while others note issues with mattress firmness, pillow comfort and noise from bed frames. Poor soundproofing in rooms may also affect sleep quality.
Regarding its four-star rating, the hotel receives both positive and critical feedback. Some guests feel it meets the standard with modern amenities and good value, while others believe updates are needed in areas such as bathrooms, room maintenance and bedding quality to fully align with four-star expectations.
Accessibility is a consideration with the hotel providing some features beneficial for guests with reduced mobility, such as shower trays instead of bathtubs. However, the presence of stairs in some rooms and bathrooms and limited elevator access, pose challenges for wheelchair users.
Overall, Hotel Convento Del Giraldo offers a charming, well-situated stay with excellent dining options and friendly service, making it a delightful choice for exploring Cuenca's historic treasures. Show more
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Categories
Boutique-style Hotel
Set in a former convent in Cuenca, this hotel offers a unique and tranquil atmosphere. Its historic charm and comfortable accommodations make it a memorable boutique stay.
Hotel for Honeymoon
Located in a 17th-century building in the historic heart of Cuenca, this hotel offers stylish rooms with flat-screen TVs and minibars. The building's history and central location make it perfect for a romantic and cultural experience.
4-Star Hotel
Situated in the historic heart of Cuenca, this hotel is set in a 17th-century building. It offers stylish rooms and a cultural experience. The hotel also features dining options, including a restaurant, and a cozy bar.
Romantic Hotel
Business Hotel
Room Types
Junior SuiteThis spacious suite has a flat-screen TV, minibar and air conditioning. There is also free WiFi internet access.
Double or Twin RoomThis stylish room has a flat-screen TV, minibar and air conditioning. There is also free Wi-Fi internet access.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a safe deposit box, heating as well as mountain views. The unit has 1 bed.
Deluxe RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a safe deposit box, heating as well as mountain views. The unit has 1 bed.
Economy Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The twin/double room offers air conditioning, a minibar, a safe deposit box, heating, as well as a flat-screen TV.
Double or Twin Room with ViewOffering free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV, a minibar, a safe deposit box, heating as well as mountain views.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room offers air conditioning, a minibar, a safe deposit box, heating and a flat-screen TV.
Guest Reviews
8.3
Very Good
Location
Hotel Convento Del Giraldo boasts an exceptional and central location, making it an ideal choice for exploring the historic heart of Cuenca. Nestled right next to the Cathedral and just meters from the Plaza Mayor, the hotel offers a prime position within the old town, putting guests within walking distance of all major attractions. This unbeatable location provides easy access to iconic sites such as the Hanging Houses and the San Pablo Bridge, ensuring that visitors can immerse themselves in the rich cultural and historical atmosphere of the city.
The hotel's location is consistently praised for its convenience and charm with numerous reviews highlighting the beautiful views and the serene environment despite being in the bustling city center. Guests appreciate the spacious and comfortable rooms, which often come with picturesque vistas of the old town’s rooftops and landmarks. The historic building itself with its classic and conventual style, adds to the overall ambiance, making for a memorable stay. For those arriving by car, public parking is conveniently available just a short distance from the hotel.
Whether one is visiting for sightseeing or simply wants to enjoy the lively yet tranquil setting of Cuenca's old town, Hotel Convento Del Giraldo provides an excellent and charming base for an unforgettable experience.
Breakfast
Hotel Convento Del Giraldo offers a breakfast experience that has garnered a mix of opinions from its guests. On the positive side, many guests have praised the breakfast, calling it exceptional, spectacular and very delicious. The breakfast is noted to be varied and served with high-quality products. Some guests appreciated the à la carte service for its flexibility and the opportunity to enjoy second servings without any additional cost. The attention from the breakfast staff has also been noted as excellent, making the overall breakfast experience pleasant for many.
The breakfast area is described as charming and the setting of the restaurant is often appreciated. Guests have also highlighted the hotel's location and the convenience of its morning offerings. However, despite the general satisfaction with the quality and taste of the food, some guests found the breakfast to be quite expensive and somewhat lacking in variety. There were also mentions of occasional chaos and slow service, especially when large groups arrived.
One critical point noted by several guests is the absence of a buffet option, attributed to COVID-19 precautions, which left some guests wanting more variety for the price paid. Additionally, some found the service to be poorly organized and the waitstaff less attentive on certain occasions.
Overall, while the breakfast at Hotel Convento Del Giraldo receives considerable praise for its taste and quality, there are areas for improvement in variety, service efficiency and cost-effectiveness.
Dinner
Hotel Convento Del Giraldo receives high marks across guest reviews for its dining options. The hotel's restaurant offers a broad menu of delicious meals at reasonable prices with many guests describing their dining experiences as fantastic, superb and even exceptional. The convenience of having a café and restaurant on-site is frequently noted, making it easy for guests to enjoy quality food without having to venture far.
Located within or adjacent to the hotel, the restaurant's scenic view of nearby rivers adds to its charm, making dining an enjoyable experience. Guests particularly appreciate the combination of excellent food and affordable prices, highlighting the excellent quality-price ratio. Many recommend having dinner there, citing the food's taste and presentation as top-notch.
While breakfast also receives praise, most notable are the dinner offerings, which many guests found to be one of the best culinary experiences in the area. The attached gastrobar also merits mention, praised for its friendly and professional staff, contributing to a pleasant and relaxed atmosphere.
In summary, dining at Hotel Convento Del Giraldo promises a delightful culinary experience with outstanding food, reasonable prices and a convenient location, ensuring guests have enjoyable and memorable meals during their stay.
Rooms
Hotel Convento Del Giraldo boasts rooms that are generally spacious, comfortable and well-decorated, drawing accolades for their cleanliness, modern amenities and stunning views—particularly those overlooking the old town and the cathedral. Guests frequently highlight the cozy, quiet atmosphere and superb locations of the rooms, which are coupled with high ceilings and beautiful design details. The junior suites and attic rooms with their charming aesthetic and panoramic vistas, seem especially favored.
However, some inconsistencies exist. Certain rooms suffer from poor lighting and a few are mentioned to be overly dark or lacking natural light. While many find the beds extremely comfortable, others note issues with old pillows and hard mattresses. Noise from adjacent rooms and insufficient soundproofing also cements a mixed reaction. Additionally, some rooms appear dated, featuring older facilities and minor maintenance issues such as broken door knobs or flickering lights.
Location-wise, the hotel is praised for its proximity to main attractions and having a café/restaurant on-site, which adds convenience for guests. Despite the occasional shortcomings, the overall impression of Hotel Convento Del Giraldo is of a charming and well-situated place to stay, where the room quality largely aligns with the historical and architectural beauty of its surroundings.
Beds
Hotel Convento Del Giraldo offers a mixed experience when it comes to their beds, drawing diverse opinions from guests. On the bright side, many reviewers consistently praised the beds for their comfort. Words like "very comfortable," "large," "immense," and "king-sized" frequently appear, indicating that guests could generally expect spacious and cozy sleeping arrangements. High-quality mattresses and new bedding were also highlighted positively, contributing to a restful night's sleep for some visitors.
However, not all feedback was favorable. Some guests found the pillows to be uncomfortable, while others mentioned that the mattresses were either too hard or too soft. Issues such as noise from bed frames and sagging or sunken edges of the mattresses detracted from the overall sleeping experience for some visitors. Additionally, poor soundproofing in the rooms could impact sleep quality.
In summary, while many guests found the beds to be quite comfortable and roomy, there are occasional complaints about mattress firmness, pillow comfort and bed noise that potential visitors should consider.
Cleanliness
Hotel Convento Del Giraldo in Cuenca stands out for its commendable cleanliness, as frequently highlighted by its guests. Visitors consistently note that the hotel, including its rooms and facilities, is very clean, well-maintained and overall pleasant. The rooms are often described as clean, comfortable, spacious and quiet, meeting high cleanliness standards which contribute positively to the guest experience.
Guests appreciate the spotless condition of the facilities and find the hotel environment both clean and comfortable. The cleanliness extends to the bathrooms, although a few visitors suggested that some areas, like the bathtub joints and corners, could use further attention. Despite some minor observations, such as occasional noise and areas needing deeper cleaning, the hotel maintains a strong reputation for cleanliness and orderliness.
The exceptional daily cleaning service and the attentive staff add to the hotel's appeal. Many guests find it an ideal spot for visiting Cuenca's historic center, noting the exquisite cleanliness throughout the hotel. Rooms are frequently cleaned, spacious and well-kept with some visitors also praising the accommodating and friendly staff that enhances the stay experience.
In summary, Hotel Convento Del Giraldo is consistently praised for its high standards of cleanliness, making it a highly recommended option for travelers valuing a clean and comfortable stay.
Staff
Hotel Convento Del Giraldo receives consistent praise for its exceptionally friendly and welcoming staff. The team at reception is often highlighted for their attentiveness and kindness with many guests feeling that nothing was too much trouble. The staff's professionalism and commitment to excellent service create a warm and inviting atmosphere throughout the hotel.
Guests frequently mentioned the accommodating and helpful nature of the staff, who are always ready to assist with any requests. Specific members of the team, like Isabel and others in the restaurant, garnered particular acclaim for their exceptional kindness and service. The multilingual capability of the staff, especially their proficiency in English, adds to the overall positive experience.
Nonetheless, there are occasional mentions of uneven service, particularly from a few receptionists who could be more customer-oriented and less cold. Despite these sporadic instances, the general consensus is overwhelmingly positive, praising the staff's friendliness and efficiency.
Overall, the attentive and courteous staff at Hotel Convento Del Giraldo significantly enhances the guest experience, ensuring a pleasant and enjoyable stay.
Wi-Fi
Hotel Convento Del Giraldo combines traditional charm with a central location in Cuenca, offering guests easy access to the Hoz del Huécar and the Cathedral. Many guests appreciated the hotel's historical ambiance and stunning views, noting that it is conveniently situated just a minute from the Cathedral and five minutes from San Pablo Bridge, making it ideal for sightseeing.
When it comes to WiFi, opinions varied. A significant number of guests highlighted the exceptional quality of the WiFi, describing it as fast, reliable and effective throughout the building. For others, however, the experience was less favorable with some reporting issues such as poor coverage, intermittent connectivity or the signal not reaching their rooms at all.
Despite the mixed reviews on WiFi, the hotel's strategic location and beautiful rooms often left a positive impression. Nonetheless, it's advised that visitors who need consistent Internet access verify the current state of the WiFi. Additionally, guests should be mindful of the soundproofing concerns, as some reported being able to hear their neighbors due to thin walls, which might affect light sleepers.
4 Star
Hotel Convento Del Giraldo receives mixed feedback regarding its four-star rating. While some guests feel it meets the standard of a four-star hotel, others believe it falls short. Positive comments highlight that it has a modern and luxurious atmosphere typical of a four-star establishment with a quality-price ratio that is seen as appropriate by some visitors. The hotel is described as a perfect four-star hotel by a few guests, who appreciate the typical services you'd expect from such a rating.
However, several reviews point out areas of improvement. The bathrooms are frequently mentioned as needing an upgrade with some describing the equipment as old and cheap. Guests also comment on the limited toiletries, which are restricted to body wash and hand soap and the expensive parking options suggested by the hotel. The room services and maintenance are also flagged as needing enhancement to truly meet four-star expectations.
Some guests were disappointed with the bedding quality and felt that the rooms lacked sufficient amenities for a four-star hotel. Additionally, there were comments about the lack of a breakfast inclusion, which is commonly expected in other similarly rated hotels.
Overall, while there are elements of the Hotel Convento Del Giraldo that align with a four-star status, there are notable aspects that require improvement to fully meet guest expectations.
Accessible
Hotel Convento Del Giraldo offers a central location in a historic district, providing convenient access to major attractions for all guests. The hotel features shower trays instead of bathtubs, which can benefit those with reduced mobility. However, some rooms and bathrooms have stairs, making them less suitable for guests with mobility issues. Additionally, not all parts of the hotel are reachable by elevator. The entrance has several steps, presenting a potential challenge for wheelchair users. Guests arriving by car should be prepared to check-in on a narrow street and use a relatively distant accessible garage. While the hotel provides a charming historic ambiance, it is advisable for guests with disabilities to thoroughly check specific accessibility features in advance to ensure a comfortable stay.
Honeymoon
Hotel Convento Del Giraldo is an excellent destination for those celebrating a wedding anniversary or looking for a romantic getaway. The hotel boasts luxurious rooms and dining suites, providing guests with a very good gastronomic experience. Its perfect location makes it an ideal spot for honeymoons and romantic holidays. The food quality and pricing are also noteworthy, satisfying a range of preferences. Overall, this hotel offers an appealing setting for special occasions and romantic stays.
Boutique-Style
Nestled in a historic building, 'Hotel Convento Del Giraldo' offers guests a quaint and charming experience with the added allure of a former monastery. Visitors are enchanted by the rustic, yet clean, atmosphere, complete with wooden beam ceilings that lend an old-world charm. The hotel's boutique nature is evident in its small, cozy size, yet it does not compromise on delivering high-end services and modern facilities. Spacious rooms are a notable feature and the excellent staff consistently receive high praise. The on-site restaurant is also highlighted as a perfect complement to the hotel's charm, making 'Hotel Convento Del Giraldo' a delightful choice for those seeking a blend of historic ambiance and contemporary comfort.
Luxury
Hotel Convento Del Giraldo in Cuenca offers a luxurious accommodation experience steeped in history. Guests rave about the beautiful historical building that has been elegantly restored and converted into a luxurious hotel. The hotel's interiors are beautifully and luxuriously furnished, blending the charm of its old architecture with high-end services. Many appreciate the spaciousness of the rooms, particularly the expansive junior suites. The views from the hotel are a standout feature with many guests enjoying excellent vistas over the surrounding valley right from their rooms. While it has the style and charm of the Paradores, it comes at a more accessible price point, offering great value for a four-star modern and luxurious experience. Despite a few comments about it not fully meeting the four-star expectations in every aspect, the overall consensus highlights its magnificent setting and thoughtfully designed accommodations as a wonderful and memorable place to stay.
Romantic
Hotel Convento Del Giraldo, set in the heart of the historical center, offers a truly romantic experience for couples. Guests consistently praise its cozy and quiet atmosphere, describing it as full of charm and character. Rooms with views over the cathedral and those that feature canopy beds add to the romantic environment, making them feel like princess's quarters.
The hotel is described as lovely and charming, an ideal location for a couples getaway. The decor and spaciousness of the rooms, along with the beautiful views, complement the overall appeal. Furthermore, the rehabilitation work done on the architecture maintains the historical charm while providing modern comforts. The spacious bathrooms are an added advantage, making it perfect for romantic visits.
Overall, guests find Hotel Convento Del Giraldo to be perfect for a romantic weekend, offering a serene and charming escape for couples looking to immerse themselves in the beauty and history of the old town.
No, Hotel Convento Del Giraldo doesn't have any pool.
No, a spa isn't available at Hotel Convento Del Giraldo.
No, Hotel Convento Del Giraldo doesn't allow dogs.
No, parking facilities aren't available at Hotel Convento Del Giraldo.
No, Hotel Convento Del Giraldo doesn't have a gym.